HP StoreEver MSL2024 User And Service Manual page 164

Table 31 Main error codes (continued)
Error code
EF
F0
F1
F2
164 Troubleshooting
Description
Data path failover occurred
Drive exceeded temperature specification
Library controller lost communication with the
drive
5
Drive sled not present
Details and solution
The first MSL2024 libraries do not support
the Encryption Kit. Contact your Hewlett
Packard Enterprise service representative to
upgrade your MSL2024 chassis to a newer
version.
Restore the path that failed so the library will be
prepared in case of another data path failover.
Check all FC cables between the host and
the library for damage or disconnections.
Check all FC switches between the host and
the library for failures or configuration issues.
Check ambient temperature to ensure that it
is within operating specifications.
Check all fans to determine whether they are
working properly.
Power-cycle the device and retry the
operation.
Update library and drive firmware to the latest
versions.
Re-seat the tape drive to ensure a good
connection to the device.
If possible, try the drive in another drive bay.