Main Error Code Descriptions - HP StoreEver MSL2024 User And Service Manual

Main error code descriptions

Table 31 Main error codes
Error code
80
81
82
83
84
85
86
87
88
154 Troubleshooting
Description
Cannot initialize bar code reader
No response from bar code reader
No response from EEPROM on robotic controller
Robotic controller generic problem
1
Setting of gripper motor parameters failed
2
Setting of slider motor parameters failed
3
Setting of elevator motor parameters failed
4
Setting of rotation motor parameters failed
5
Setting of sled motor parameters failed
Details and solution
Power-cycle the unit and retry the operation.
Power-cycle the unit and retry the operation.
Update the firmware to the latest version.
Power-cycle the unit and retry the operation.
Power-cycle the unit and retry the operation.
If the library robotics OR library controller
were just replaced, update the firmware to
the latest version.
If this error occurs right after a firmware
update, update the firmware again — the
robotics firmware might not have been
properly updated the first time.
CAUTION: Never replace the library robotics
and library controller at the same time. Critical
library identification data will be lost.
Power-cycle the unit and retry the operation.
If the robotics have been replaced, update
the firmware. (MSL8048 and MSL8096 only).
Update the firmware to the latest version.