VeriFone P400 PLUS Manuals

Manuals and User Guides for VeriFone P400 PLUS. We have 6 VeriFone P400 PLUS manuals available for free PDF download: User Manual, Reference Manual, Installation Manual

VeriFone P400 PLUS Reference Manual (68 pages)

Brand: VeriFone | Category: Touch terminals | Size: 4.8 MB

Table of Contents
3
Audience
5
Organization
5
Preface
5
Related Documentation
5
Conventions
6
Conventions and Acronyms
6
Acronym Definitions
7
Hapter
9
Overview
9
P200 and P400 Features
9
Exceptional Ease of Use
11
Features and Benefits
11
Power by Serial Port of VX 520
11
Power by USB Supply
11
Communication Technology
12
Contactless Capability
12
Differences between P200 and P400 Pinpad
12
Performance and Durability
12
Security
12
Hapter
15
Using the Pinpad Keys
15
Data Entry Modes
17
Function Key Descriptions
17
Keys the Keypad
17
Hapter
19
System Mode
19
When to Use System Mode
19
Local and Remote Operations
20
Verifying Pinpad Status
20
Entering System Mode
21
Exiting System Mode
22
Passwords
22
System Password
22
Default Password
23
Procedure Description
23
System Mode Menus
23
System Mode Procedures
23
Logging in to System Mode
24
Submenus
26
File Authentication
35
Hapter
35
Introduction to File Authentication
35
The Verifone Certificate Authority
35
Special Files Used in the File Authentication Process
36
How File Authentication Works
37
Download and Installation
40
Planning for File Authentication
40
Determine Successful Authentication
41
Digital Certificates and the File Authentication Process
41
How Signature Files Authenticate Target Files
41
Signing Files
45
Verishield File Signing Tool (FST)
45
Downloading Application Files
46
Packaging Tool
46
Hapter
47
DDL Command Line Syntax
48
Direct Downloads
48
Downloadss Downloads Methods and Procedures
48
DDL Command Line File
49
DDL Example
49
Downloading Without an Onboard Application
49
Network Download Utility
49
File Signing and Signature Files
50
Ppendix
51
System Messages
51
Information Messages
56
Appendix

59
Appendix

63
- ASCII Table the ASCII Table
  63
- Glossary
  65
- Index
  67

VeriFone P400 PLUS Installation Manual (45 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 1.25 MB

Table of Contents
3
Audience
6
Organization
6
Related Documentation
6
Conventions
7
- Front Functions
  8
- Back Functions
  9
Features and Benefits
10
- Ease of Use
  10
- Critical Security Protection
  10
Selecting Location
11
- Environmental Factors
  11
- Electrical Considerations
  12
- Contactless Considerations
  13
PIN Protection Measures
13
- Ensuring User Privacy
  14
Unpacking Shipping Carton
14
Msam/Usd Cards
15
- Installing or Changing Msam/Usd Card
  16
Power Supply
16
- USB Power Supply
  17
Cable Connections
18
Smart Card Reader
27
- Conducting a Smart Card Transaction
  27
Magnetic Stripe Card Reader Use
28
- Conducting a Credit/Debit Card Transaction
  28
Contactless Transactions
29
- Performing Contactless Transactions
  29
Optional Accessories
29
- Privacy Shield
  29
- Stylus and Holder
  31
- Mounting Plate
  31
Periodic Inspection
32
Unit Power Requirement
33
Temperature
33
Humidity
33
External Dimensions
33
Weight
33
Processor
33
Display
33
Magnetic Card Reader
33
Primary Smart Card
33
SAM Card Reader
34
Security
34
General Care
35
Cleaning & Sanitizing Guidelines
35
- Cleaning Instructions
  36
Returning a Device for Service
37
- Decommissioning/Removal from Service
  38
Cables
40
Power Supply
40
Stylus Pen
41
Stylus Holder
41
Cleaning Kit
41
Privacy Shield
41
Mounting Plate
41
Troubleshooting Guidelines
42
Device Does Not Start/Does Not Display Correct Readable Information
43
Blank Display
43
Keypad Does Not Respond
43
Transactions Fail to Process
43

VeriFone P400 PLUS Installation Manual (43 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 1.52 MB

Table of Contents
3
Preface

5
- Audience
  5
- Organization
  5
- Related Documentation
  5
- Guide Conventions
  6
  - Acronym Definitions
    6
Hapter

9
Overview

9
- Front Functions
  9
- Back Functions
  10
- Features and Benefits
  10
CHAPTER 2 Setup Selecting Location

11
- Environmental Factors
  11
- Electrical Considerations
  12
- Contactless Considerations
  12
- PIN Protection Measures
  12
  - Ensuring User Privacy
    13
- Unpacking Shipping Carton
  13
- Msam/Usd Cards
  14
  - Installing or Changing Msam/Usd Card
    14
- Power Supply
  15
  - USB Power Supply
    15
- Cable Connections
  16
- Smart Card Reader
  22
- Magnetic Stripe Card Reader Use
  23
- Contactless Transactions
  24
- Optional Accessories
  24
  - Privacy Shield
    24
  - Stylus and Holder
    26
  - Mounting Plate
    26
- Periodic Inspection
  27
Hapter

29
Specifications

29
- Unit Power Requirements
  
  29
  - Temperature
    29
  - Humidity
    29
  - External Dimensions
    29
  - Weight
    29
  - Processor
    29
  - Display
    29
  - Magnetic Card Reader
    29
  - SAM Card Reader
    30
  - Security
    30
CHAPTER 4 Troubleshooting Guidelines

31
Hapter

33
Service and Support

33
Maintenance and Cleaning

33
- Service Returns
  33
  - Decommissioning/Removal from Service
    34
- Accessories and Documentation
  35
  - Cables
    35
  - Power Supply
    36
  - Privacy Shield
    36
  - Mounting Plate
    36
  - Stylus Pen
    36
  - Stylus Holder
    36
  - Cleaning Kit
    36
  - Documentation
    36
A P P en DI X a Caution and Warning Messages

39

VeriFone P400 PLUS Installation Manual (42 pages)

Brand: VeriFone | Category: Touch terminals | Size: 1 MB

Table of Contents
3
Audience
5
Organization
5
Preface
5
Related Documentation
5
Acronym Definitions
6
Guide Conventions
6
Front Functions
9
Overview
9
Back Functions
10
Features and Benefits
10
Environmental Factors
11
Hapter
11
Selecting Location
11
Setup
11
PIN Protection Measures
12
Electrical Considerations
12
Contactless Considerations
12
Ensuring User Privacy
13
Unpacking Shipping Carton
13
Installing or Changing Msam/Usd Card
14
Msam/Usd Cards
14
Power Supply
15
USB Power Supply
15
Connection to Another Verifone Terminal
16
Cable Connections
16
Attaching a Cable Connector to the P400
16
Direct USB Connection
20
RS-232 Connection Using an External Power Brick
20
Ethernet Connection with External Power Brick
21
Powered USB Connection
21
Smart Card Reader
22
Magnetic Stripe Card Reader Use
23
Privacy Shield
24
Optional Accessories
24
Contactless Transactions
24
Mounting Plate
26
Stylus and Holder
26
Periodic Inspection
27
Display
29
External Dimensions
29
Hapter
29
Humidity
29
Primary Smart Card
29
Processor
29
Specifications
29
Temperature
29
Weight
29
Magnetic Card Reader
29
SAM Card Reader
30
Security
30
Troubleshooting Guidelines
31
Hapter
31
Transactions Fail to Process
31
Hapter
33
Service and Support
33
Service Returns
33
Decommissioning/Removal from Service
34
Accessories and Documentation
35
Cables
36
Cleaning Kit
36
Documentation
36
Mounting Plate
36
Power Supply
36
Privacy Shield
36
Stylus Holder
36
Stylus Pen
36
Appendix

39
- P P E N D I X Caution and Warning Messages
  39

VeriFone P400 PLUS User Manual (74 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 1.71 MB

Revision History

3
Contents

4
- Table of Contents
  4
1 Introduction

5
2 Get to Know the P400+ Device

6
- Terminal Front
  6
- Terminal Rear
  7
- Understanding the Keypad
  8
- Environmental Factors
  9
- Power
  9
- How to Insert a Card
  10
- How to Swipe a Card
  10
- How to Process a Contactless Card
  10
3 How to Connect Your Device

11
4 Transaction Processing

58
- Sale
  58
- Refund
  65
- Customer Not Present - Sale (Mail Order)
  68
5 Frequently Asked Questions

73
6 Contact Details

74

VeriFone P400 PLUS Installation Manual (33 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 0.28 MB

Table of Contents
3
Preface

5
- Audience
  5
- Organization
  5
- Related Documentation
  5
- Guide Conventions
  6
  - Acronym Definitions
    6
Hapter

9
Overview

9
- Front Functions
  9
- Back Functions
  9
- Features and Benefits
  9
- Overview P400
  9
Hapter

11
Setup

11
- Selecting Location
  
  11
  - Environmental Factors
    11
  - Setup Selecting Location
    11
  - Electrical Considerations
    12
  - Contactless Considerations
    12
  - PIN Protection Measures
    12
    
    Ensuring User Privacy
    13
  - Unpacking Shipping Carton
    13
  - Msam/Microsd Cards
    14
    
    Changing or Installing Msams
    14
    
    Changing or Installing a Microsd Card
    14
  - Power Supply
    14
  - Cable Connections
    15
    
    Attaching a Cable Connector to the P400
    15
    
    Connection to Another Verifone Terminal
    15
    
    RS-232 Connection Using an External Power Brick
    15
    
    Direct USB Connection
    15
    
    USB-Download Support Using an External Power Brick
    16
    
    Ethernet Connection with External Power Brick
    16
  - Smart Card Reader Use
    17
  - Magnetic Card Reader Use
    17
  - Contactless Transactions
    17
  - Optional Accessories
    18
    
    Privacy Shield
    18
    
    Stylus and Holder
    18
    
    Mounting Adapter
    18
    
    Mounting P400 to a Flat Surface (Without a Mounting Adapter)
    19
    
    Mounting P400 with Mounting Adapter to a Vertical Bracket
    19
  - Display
    21
  - External Dimensions
    21
Hapter

21
- Humidity
  21
- Magnetic Card Reader
  21
- Processor
  21
Specifications

21
- Unit Power Requirements
  
  21
  - Temperature
    21
  - Weight
    21
  - Security
    22
Hapter

23
- Transactions Fail to Process
  23
Troubleshooting Guidelines

23
Hapter

25
Service and Support

25
- Service Returns
  25
- Accessories and Documentation
  26
  - Cables
    27
  - Power Supply
    27
  - Privacy Shield
    27
  - Wall Mount
    27
  - Cleaning Kit
    27
  - Documentation
    27
A P P en DI X a P400 Caution and Warning Messages

30

VeriFone Categories

Payment Terminal Touch terminals Credit Card Machine Card Reader

Printer

More VeriFone Manuals

VeriFone P400 PLUS Manuals

VeriFone P400 PLUS Reference Manual (68 pages)

Table of Contents

Appendix

Appendix

VeriFone P400 PLUS Installation Manual (45 pages)

Table of Contents

VeriFone P400 PLUS Installation Manual (43 pages)

Table of Contents

Preface

Hapter

Overview

CHAPTER 2 Setup Selecting Location

Hapter

Specifications

Unit Power Requirements

CHAPTER 4 Troubleshooting Guidelines

Hapter

Service and Support

Maintenance and Cleaning

A P P en DI X a Caution and Warning Messages

VeriFone P400 PLUS Installation Manual (42 pages)

Table of Contents

Appendix

VeriFone P400 PLUS User Manual (74 pages)

Table of Contents

Revision History

Contents

1 Introduction

2 Get to Know the P400+ Device

3 How to Connect Your Device

4 Transaction Processing

5 Frequently Asked Questions

6 Contact Details

VeriFone P400 PLUS Installation Manual (33 pages)

Table of Contents

Preface

Hapter

Overview

Hapter

Setup

Selecting Location

Hapter

Specifications

Unit Power Requirements

Hapter

Troubleshooting Guidelines

Hapter

Service and Support

A P P en DI X a P400 Caution and Warning Messages

Related Products

VeriFone Categories