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PCANYWHERE 12.5
Symantec PCANYWHERE 12.5 Control Solution Manuals
Manuals and User Guides for Symantec PCANYWHERE 12.5 Control Solution. We have
2
Symantec PCANYWHERE 12.5 Control Solution manuals available for free PDF download: User Manual, Administrator's Manual
SYMANTEC PCANYWHERE 12.5 User Manual (329 pages)
Brand:
SYMANTEC
| Category:
Software
| Size: 5.68 MB
Table of Contents
Technical Support
4
Table of Contents
7
Chapter 1 Introducing Symantec Pcanywhere
17
About Symantec Pcanywhere
17
What's New in Symantec Pcanywhere
18
Components of Symantec Pcanywhere
18
How Symantec Pcanywhere Works
20
Understanding the Difference between a Host and a Remote
20
About Connecting over the Internet
20
Issues that Affect Performance
23
What You Can Do with Symantec Pcanywhere
26
Where to Find more Information
27
Chapter 2 Navigating in Symantec Pcanywhere
29
Selecting a View Mode in Symantec Pcanywhere
29
Starting a Connection in Basic View
30
Viewing or Editing Connection Settings
33
Working in Advanced View
34
Organizing Column Headings in the Symantec Pcanywhere Window
35
Customizing the Symantec Pcanywhere Navigation Bar
36
Closing the Main Product Window Upon Connection
37
About the Connection Wizard
38
What You Need to Know before You Connect
38
Ways to Connect to Another Computer Remotely
39
About the Start Modes for Remote Connections
40
About the Session Manager
42
Changing How Active Sessions Appear in the Session Manager
43
Showing or Hiding Options on the Session Manager Navigation Bar
44
Resizing the Session Manager Navigation Bar
44
Showing or Hiding the Session Manager Navigation Bar
45
Using Thumbnail Tab
45
Managing Pcanywhere Preferences
45
About Customizing Network Connections
46
Customizing Modem Connections
47
Customizing European ISDN Connections
48
Customizing Direct Connections
49
Chapter 3 Installing Symantec Pcanywhere
51
Preparing for Installation
51
Symantec Pcanywhere System Requirements
51
User Rights Requirements
56
Installation Options
56
If You Have a Previous Version Installed
61
Symantec Pcanywhere Installation
61
Installing the Full Product Version
61
Installing a Custom Version
63
Running the Setup Program Manually
63
Post-Installation Tasks
64
Starting Symantec Pcanywhere
64
Modifying Installation Settings
65
Updating Symantec Pcanywhere
66
Uninstalling Symantec Pcanywhere
67
Chapter 4 Allowing Others to Control Your Computer
69
Managing Host Connections
69
Adding a Host Connection Item to Favorites
69
Locating a Recent Host Connection Item
70
Ways to Set up Host Computer
70
Using the Connection Wizard to Configure a Host Connection
70
Configuring a Host Using Advanced Properties
73
Knowing Which Connection Device to Use for Host Sessions
74
Configuring a Host Network Connection
75
Selecting a Network Card
76
Changing the Default Port Numbers on the Host
77
Configuring a Host Modem Connection
78
Configuring an ISDN Connection on a Host
79
Configuring a Direct Connection on a Host
80
Setting the Host Startup Options
81
If You Are Logged on as a Guest User in Windows
82
Setting End of Session Options
83
Configuring a Host Computer to Enlist in a Directory Service
85
Setting the Multi Monitor Options
86
Specifying a Host Name
86
Sharing Host Disk Drives
87
Ways to Start a Host Session
88
Waiting for a Connection from a Remote Computer
88
Calling a Remote Computer
89
Accepting a Host Invitation
90
What You Can Do During a Host Session
90
Working with the Host Online Menu
90
Letting Multiple Remote Users Hold a Conference
91
Chatting Online with the Remote User
93
Using Draw Feature on the Host Computer
93
Ending a Host Session
94
Chapter 5 Controlling Another Computer Remotely
95
Managing Remote Connections
95
Adding a Remote Connection Item to Favorites
95
Locating a Recent Remote Connection Item
96
Ways to Set up a Remote Computer
96
Using the Connection Wizard to Configure a Remote Connection
97
Configuring a Remote Connection Using Advanced Properties
98
Knowing Which Connection Device to Use for Remote Sessions
100
Configuring a Remote Network Connection
101
Customizing the Data Port Range for Remote Connections
102
Changing the Default Port Numbers on the Remote
103
Configuring a Remote Modem Connection
104
Configuring a Direct Connection on a Remote
108
Configuring a Remote Computer to Use Directory Services
109
Connecting through Pcanywhere Gateway or Pcanywhere Access Server
110
Modifying Connection Speeds
111
Adjusting Video Performance Settings
112
Automatically Logging on to the Host Computer
113
Automatically Reconnecting if the Host Is Busy
114
Ways to Start a Remote Control Session
115
Starting a Remote Connection Item
115
Waiting for a Host Connection
116
Connecting to a Host Computer Using Smart Card Authentication
116
Connecting to Another Computer Using Quick Connect
117
Using Pca Quick Connect
124
What You Can Do During a Remote Control Session
125
Taking a Snapshot
127
Changing Display Settings During a Remote Control Session
128
Changing the Background Colors
131
Configuring Remote Printing
132
Transferring the Contents of the Windows Clipboard
133
Chatting Online with the Host User
134
Connecting to Multiple Hosts
134
Using Draw Feature on the Remote Computer
135
Turning off Host Computer
136
Viewing Shared Host Drives
136
Ending a Remote Control Session
137
Connecting to a Computer that Does Not Have a Host Running
137
Configuring Initial Host Properties for Quick Deploy and Connect
140
About Reconnecting to a Host Using the Quick Deploy and Connect Feature
149
Editing the Quick Deploy and Connect Host Properties
149
How Pcanywhere Works in a Windows Recovery Environment
150
Chapter 6 Supporting Computers and Servers Remotely
151
About Symantec Pcanywhere Remote Management Tools
151
User Rights Requirements for Remote Management
151
Ways to Start a Remote Management Session
152
What You Can Do During a Remote Management Session
153
Managing Tasks Remotely
154
Running DOS Commands
155
Viewing Services
157
Viewing and Editing System Files
159
Viewing and Editing the System Registry
160
Viewing the Event Log
161
Viewing and Uninstalling Programs
162
Restarting or Shutting down a Host Computer During a Remote Management Session
162
Locking a Computer or Logging off a User During a Remote Management Session
163
Sending System State Commands to One or more Computers
164
Ending a Remote Management Session
167
Chapter 7 Transferring Files and Folders
169
About Pcanywhere File Transfer
169
Going to a Recently Visited File Location
170
Tagging All Files in a Folder
171
Tagging All Folders in a Directory
171
Tagging Files Using Wildcard Characters
171
Tagging Files by Date Modified
172
Managing Files and Folders
172
Comparing Folders
173
About File Transfer Preferences
174
Selecting a Start-Up Location
174
Selecting an Overwrite Option
175
Increasing File Transfer Performance
175
Ways to Start a File Transfer Session
176
Transferring Files between Computers
176
Canceling a File Transfer Operation
177
Pausing a File Transfer Operation
177
Viewing the Command Queue During a File Transfer Operation
178
Changing File Transfer Settings During a Session
178
About Synchronization and Cloning
179
Synchronizing Folders
179
Synchronizing Folders by File Type
180
Cloning a Folder
180
Chapter 8 Automating File Transfer and Management Tasks
181
About the Command Queue
181
Using Command Queue Files to Automate Tasks
182
Using Environment Variables
183
Working with Command Queue Files
183
Arranging Items in the Queue File
188
Adding Remote Connection Items to a Command Queue File
189
Selecting File Handling Options for Command Queues
190
Selecting End of Session Options for Command Queues
191
Creating a Command Queue File During a Session
196
Pausing the Command Queue
196
Removing a Command from the Command List
197
Arranging Commands in the Command List
197
Saving a Command Queue File
197
Generating a Command Queue Report On-Demand
198
Running a Command Queue File
198
Running a Command Queue File During a Session
199
Running a Command Queue File Without Starting a Session
199
Scheduling a Command Queue File to Run Automatically
200
Chapter 9 Securing Your Computer and Sessions
203
Protecting a Host Computer from Unauthorized Access
203
About Authentication in Pcanywhere
204
Configuring Logon Security
209
Securing the Host Computer Upon Connection
210
Hiding the Host Name from Network Search Results
211
Calling Back Remote Users
212
About Access Rights
213
Configuring Caller Rights
213
Setting Time Limits for Callers
214
Blocking Connections by Days or Times
215
About Session Security
216
Restricting Control of the Keyboard and Mouse
216
Setting Inactivity Time Limits for Sessions
217
Using Encryption to Protect Data
218
About the Symantec Cryptographic Module
218
About Symmetric Encryption
219
About Public-Key Encryption
219
Understanding the Performance Trade-Offs
220
How Pcanywhere Works with Encryption
220
Configuring Pcanywhere to Use Pcanywhere Encoding
221
Configuring Pcanywhere to Use Symmetric Encryption
221
Denying Connections from Computers that Use Lower Encryption
222
Configuring Pcanywhere to Use Public-Key Encryption
223
Protecting Configuration Settings
228
Ways to Assess Host Security
229
Running the Host Assessment Tool
230
Specifying the Location of the Host Connection Items
231
Analyzing Scan Results
231
Getting more Information about Scan Results
232
Learning more about Security Features
232
Saving Scan Results
233
Chapter 10 Monitoring and Recording Sessions
235
Monitoring Events in Symantec Pcanywhere
235
Sending Logging Events to an SNMP Trap
235
Generating a Pcanywhere Log File
237
Logging Events in the Windows Event Viewer
238
About Logging Information to a Central Server
239
Managing Log Files
240
Creating an Activity Log Report
241
Archiving or Deleting Log File Data
242
About Recording and Replaying Sessions
242
Recording a Remote Session
243
Automatically Recording a Remote Session
243
Automatically Recording a Host Session
244
Replaying a Recorded Session
244
Saving Information from a Recorded Session
246
Chapter 11 Connecting Across Multiple Platforms
247
About Symantec Pcanywhere Crossplatform
247
Installing Symantec Pcanywhere Crossplatform
247
Installing Pcanywhere Crossplatform on Windows
248
Installing Pcanywhere Crossplatform on Linux
248
Installing Pcanywhere Crossplatform on MAC os X
249
Starting Pcanywhere Crossplatform
250
Connecting to a Host Computer through Pcanywhere Crossplatform
251
Securing Connections through Pcanywhere Crossplatform
252
Encrypting Your Sessions through Pcanywhere Crossplatform
252
Connecting to a Serialized Host through Pcanywhere Crossplatform
254
Navigating in a Pcanywhere Crossplatform Session
254
Transferring Files During a Pcanywhere Crossplatform Session
257
Transferring Clipboard Content in a Pcanywhere Crossplatform Session
257
Increasing Video Performance During a Pcanywhere Crossplatform Session
258
Using Ezscroll to Navigate During a Pcanywhere Crossplatform Session
258
Saving and Opening Pcanywhere Crossplatform Connection Files
259
Ending a Pcanywhere Crossplatform Session
260
Chapter 12 Connecting from a Web Browser
261
About Symantec Pcanywhere Web Remote
261
About Web Remote Setup
262
Starting the Web Remote from the Installation CD
263
Starting the Web Remote from a Hard Drive, Server, or Removable Media
263
Ways to Secure Your Web Remote Session
264
How the Web Remote Secures the Logon Process
265
About Web Remote Encryption
265
Configuring Session Encryption
267
Using a Serial ID to Secure a Connection on Web Remote
268
Editing Port Settings in Web Remote
268
Ways to Connect to a Host through Web Remote
269
Connecting to a Host in the Host List
269
Connecting to a Host by Manually Entering Connection Information
270
Information
270
What You Can Do During a Web Remote Session
270
Transferring Clipboard Contents on Web Remote
272
Increasing Video Performance During a Web Remote Session
273
Using Ezscroll to Navigate During a Web Remote Session
273
Ending a Web Remote Session
274
Chapter 13 Connecting from a Mobile Device
275
About Symantec Pcanywhere Mobile
275
What You Can Do in Symantec Pcanywhere Mobile
276
Getting Help on Your Device
276
Symantec Pcanywhere Mobile Installation
277
Symantec Pcanywhere Mobile System Requirements
277
If You Have a Previous Version of Symantec Pcanywhere Mobile Installed
278
Installing Symantec Pcanywhere Mobile
278
Uninstalling Symantec Pcanywhere Mobile
281
Starting Symantec Pcanywhere Mobile
283
Ways to Connect Another Computer from a Mobile Device
284
Configuring a Custom Connection Item on Your Mobile Device
284
Including Logon Information in Your Mobile Connections
286
Connecting through a Pcanywhere Gateway or Access Server
287
Encrypting Your Mobile Sessions
288
Using a Serial ID to Secure Mobile Connections
290
Specifying the Host Ports for Mobile Connections
290
Adding Subnet Addresses to a Host Search on Your Mobile Device
291
Starting a Mobile Session from a Custom Connection Item
292
Starting a Mobile Connection from Quick Connect
292
Navigating in the Symantec Pcanywhere Mobile Session Screen
294
Modifying Navigation Preferences During a Mobile Session
296
Improving Performance During a Mobile Session
297
Performing Remote Control Tasks from a Mobile Device
298
Starting a Remote Management Session in Symantec Pcanywhere Mobile
298
What You Can Do During a Remote Management Session
299
Viewing or Changing Program Status from a Mobile Device
299
Stopping and Starting Processes from a Mobile Device
300
Locking Your Computer or Logging off a User from a Mobile Device
302
Restarting or Shutting down a Host Computer from a Mobile Device
303
Running DOS Commands from a Mobile Device
304
Ending a Mobile Session
305
Managing Connection Items on a Mobile Device
306
Renaming a Connection Item on a Mobile Device
306
Copying a Connection Item on a Mobile Device
306
Organizing Connection Items on a Mobile Device
307
Removing a Connection Item from a Mobile Device
307
About Closing Symantec Pcanywhere Mobile
307
Chapter 14 Managing Symantec Pcanywhere Gateway
309
About Symantec Pcanywhere Gateway
309
Installing Symantec Pcanywhere Gateway
310
About the Gateway Manager
311
Starting Pcanywhere Gateway
312
Changing the Launch Settings for Pcanywhere Gateway
313
Changing the Name that the Gateway Computer Uses
313
Hiding the Gateway Computer from Search Results
314
Securing the Gateway Computer
314
Monitoring Events in Pcanywhere Gateway
315
Editing the Port Settings for Pcanywhere Gateway
316
Configuring Pcanywhere Gateway to Allow Incoming Modem Connections
317
Choosing How Pcanywhere Gateway Discovers Hosts
318
Adding or Removing a Subnet for Host Searches in Pcanywhere Gateway
318
Docking a Gateway Computer to an Access Server
319
Ending a Pcanywhere Gateway Session
320
Stopping the Pcanywhere Gateway Service
320
Index
321
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SYMANTEC PCANYWHERE 12.5 Administrator's Manual (99 pages)
Brand:
SYMANTEC
| Category:
Software
| Size: 1.08 MB
Table of Contents
Technical Support
3
Table of Contents
7
Chapter 1 Planning a Migration and Upgrade Strategy
11
About Migrations and Upgrades
11
Migrating from Pcanywhere 12.1 to 12.5 in Windows 2000/2003/2008 Server/Xp to ( )
13
Migrating from Pcanywhere 12.0.2 in Windows 2000/2003 Server/Xp to Vista
13
Using Symantec Packager to Streamline Migrations and Upgrades
13
Chapter 2 Creating Custom Installation Packages
15
About Symantec Packager
15
What You Can Do with Symantec Packager
16
How Symantec Packager Works
16
Importing a Product Module
18
Customizing Product Settings
18
Selecting Product Features
19
Including Configuration Files
21
Integrity Stamping a Product Configuration
23
Serializing a Pcanywhere Installation
25
Managing Configuration Settings Globally
27
Setting Product Installation Options
29
Creating a Custom Command
34
Creating Installation Packages
35
Adding Products and Commands to a Package Definition
36
Building Product Installations and Packages
37
Building a Product Configuration File
37
Building a Package
38
Testing Packages
38
Chapter 3 Deploying Symantec Pcanywhere Custom Installations
41
About Deployment
41
About Package Installation File Locations
42
Deploying Installation Packages Using Web-Based Deployment
43
About Web-Based Deployment Requirements
43
Setting up the Installation Web Server
44
Customizing the Deployment Files
47
Testing the Installation on the Web Server
51
Notifying Users of the Download Location
51
Deploying Pcanywhere Using SMS 2.0
52
Minimum Requirements for SMS Deployment
53
Deploying with SMS
53
Using Windows 2000/2003/2008 Server/Xp/Vista Logon Scripts
56
Setting up the Windows Server
56
Writing the Windows Logon Script
56
Testing the Windows Logon Script
58
Using Netware Logon Scripts
58
Setting up the Novell Netware Server
58
Writing the Netware Logon Script
59
Testing the Netware Logon Script
60
Chapter 4 Performing Centralized Management
61
About Centralized Management
61
Managing Pcanywhere Hosts Remotely
61
Installing the Pcanywhere Host Administrator Tool
62
Adding the Host Administrator Snap-In to MMC
63
Creating a Configuration Group
63
Adding Computers to a Configuration Group
64
Configuring Administrator Host and Remote Connection Items
64
Configuring a Host Item in Pcanywhere Host Administrator
67
Distributing Pcanywhere Configuration Files
67
Managing Hosts in a Configuration Group
68
Integrating with Microsoft Systems Management Server
69
Importing the Package Definition File into SMS
69
About the Microsoft Distributed Component Object Model (DCOM)
69
Implementing DCOM in Windows 2000/2003/2008 Server/Xp/Vista
70
Modifying DCOM Settings
70
About Awshim
71
About Centralized Logging
72
Monitoring Performance Using SNMP Traps
72
About the Pcanywhere MIB File
73
Chapter 5 Integrating Pcanywhere with Directory Services
75
About Directory Services
75
Using Directory Services with Pcanywhere
75
Configuring the Directory Servers
76
Configuring the LDAP Server
76
Configuring Windows Active Directory
76
Configuring Pcanywhere to Use Directory Services
80
Setting up Directory Services in Pcanywhere
80
Setting up the Host Computer to Use Directory Services
81
Setting up the Remote Computer to Use Directory Services
82
Chapter 6 Managing Security in Symantec Pcanywhere
83
Controlling Access to Pcanywhere Hosts
83
Limiting Connections to Specific Computer Names or IP Addresses
84
Leveraging Centralized Authentication in Pcanywhere
85
Protecting Session Security
88
Configuring Pcanywhere to Use Public-Key Encryption on Windows Vista/2008 Server
90
Maintaining Audit Trails
91
Implementing Policy-Based Administration
91
Implementing Group Policy in Windows 2000/2003/2008
91
Server/Xp/Vista
91
Importing the Pcanywhere Administrative Template
92
Managing User Policies
92
Index
97
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