User Manuals: Ricoh J006 Printer Paper Jam

Manuals and User Guides for Ricoh J006 Printer Paper Jam. We have 2 Ricoh J006 Printer Paper Jam manuals available for free PDF download: Service Manual, User Manual

Ricoh J006 Service Manual

Ricoh J006 Service Manual (670 pages)

Brand: Ricoh | Category: Printer | Size: 25.64 MB

Table of Contents

J001/J003/J006/J007/J010/J011

13
- Service Manual
  1
- Table of Contents
  13
- J007/J010/J011 Call Center Manual
  19
- Installation
  
  22
  - Safety Instructions
    22
- Installation
  
  31
  - Preparation
    33
    
    Environment
    33
    
    Choosing a Location
    34
    
    Minimum Space Requirements
    35
    
    Power Source
    35
    
    Removing the Shipping Material
    36
    
    Using the Operation Panel
    37
  - Installation Procedure
    39
    
    Accessory Check
    39
    
    Tray 2 (500-Sheet Paper Tray - J003 Option)
    40
    
    Install the Print Cartridges
    42
    
    Connect the Power Cord
    44
    
    Power On/Off
    45
    
    Load Paper
    46
    
    Loading the Standard Paper Cassette
    46
    
    Loading the Tray 2 (500-Sheet Paper Tray J003 Option)
    49
    
    Clean the Print Heads, Do a Test Print
    52
    
    Install Printer Driver: Usb Connection
    53
  - Options
    54
    
    Duplex Unit (Option for J001)
    54
    
    Tray 2 (500-Sheet Paper Tray - Option J003)
    55
    
    Duplex Unit (Option)
    56
  - Before Moving the Printer
    57
    
    Checklist before Transporting the Printer
    57
    
    Purging the Print Head Tanks
    57
- Preventive Maintenance
  
  59
  - Service Call Procedures
    61
  - Service Technician Responsibility
    61
  - Cleaning Procedures
    62
    
    Flushing Gate
    62
    
    Maintenance Unit
    63
    
    Suction Cap
    63
    
    Right Air Vent
    64
    
    Wiper Blade
    65
    
    Nozzle Cover, Nozzle Plate
    66
    
    Print Heads
    66
    
    After Cleaning the Maintenance Unit
    67
  - Feed Roller
    68
  - Transport Belt
    69
- Replacement and Adjustment
  
  71
  - Summary of Procedures
    73
  - Basic Removal Procedures
    74
    
    Duplex Unit
    74
    
    Detaching and Reattaching Output Tray
    75
    
    Paper Feed Cassette
    76
    
    Top Cover
    77
    
    Right Front Door
    78
    
    Print Cartridge Cover, Rear Cover
    79
    
    Front Cover, Left Cover, Right Cover
    80
  - Flushing Unit
    81
  - Maintenance Unit
    82
  - Waste Ink Unit
    85
  - Pcbs
    87
    
    Psu Board
    87
    
    High Voltage Power Supply Board
    88
  - Image Adjustment
    89
    
    Opening the Printer Driver
    89
    
    Preparing for Test Printing
    89
    
    Adjust Paper Feed
    90
    
    Nozzle Blockage Check
    91
    
    Adjust Print Head Position
    92
    
    Registration
    93
- Troubleshooting
  
  95
  - Printer Display Summary
    97
    
    Operation Panel Display
    97
    
    Status Monitor Messages
    99
  - Self-Diagnostic Test Flow
    103
  - Service Call Errors
    105
    
    Out-Of-Range Temperature Errors
    105
    
    Summary of Error Levels
    105
    
    Sc Error Code Table
    106
  - General Troubleshooting
    108
    
    Color Print Job Prints in Monochrome
    108
    
    Colors Faint
    108
    
    Colors Not What You Expect
    108
    
    Poor Quality Image
    108
    
    Vertical White Lines
    109
    
    White Patches, or Horizontal White Lines
    109
    
    Skewed Image
    110
    
    Paper Skew
    112
    
    Failure to Feed
    113
    
    Cover Open
    115
    
    Duplex Unit Malfunction
    115
    
    Error Displays
    115
    
    Paper Jam
    115
    
    All Leds Flash (no Error Display)
    117
    
    Near Maintenance Time
    117
    
    Printer Fails to Enter "Ready" Mode
    117
    
    Cleaning the Print Heads
    119
    
    Cleaning Cycle
    120
    
    Service Information
    123
    
    Main Functions
    125
    
    Operation Panel Functions
    125
    
    To Feed 3 Clean Sheets
    126
    
    To Prepare the Printer for Transport
    126
    
    To Select Usb Auto Select Mode
    126
  - Test Print Sample Description
    127
  - Jam Table
    129
  - Updating the Firmware
    130
  - Detailed Descriptions
    131
- Details
  
  133
  - Important Parts
    133
    
    Front View
    133
    
    Rear View
    134
    
    Electrical Components
    135
  - Carriage Unit
    137
    
    Overview
    137
    
    Print Head
    138
    
    Print Head Tank
    139
    
    Ink Ejection Device
    141
    
    Ink Near End
    142
    
    Ink out
    143
    
    Registration Sensor
    144
  - Ink Supply Unit
    145
    
    Overview
    145
    
    Print Cartridges
    146
    
    Print Cartridge Set Sensor
    147
    
    Ink Supply Pump
    148
  - Maintenance Unit
    149
    
    Maintenance Unit
    150
    
    Overview
    150
    
    Maintenance Unit Cleaning Cycle
    151
    
    Waste Ink Collection Unit
    153
    
    Waste Ink Tank Full Sensor
    154
    
    Flushing Unit
    155
  - Carriage Drive
    156
    
    Overview
    156
    
    Carriage Drive
    157
    
    Envelope Selector
    158
  - Paper Feed, Transport, Output
    159
  - Electrical Components
    168
  - Main Boards
    168
  - Control Board
    169
  - Basic Operation
    176
    
    Filling Sequence
    177
    
    Print Head Maintenance Recovery Operation
    177
    
    Ink Consumption by Mode
    178
    
    Image Processing
    179
    
    Overview
    180
    
    Duplex Drive
    181
    
    Duplex Unit Cover Open Switch
    182
    
    Duplex Unit Set Switch
    183
  - Tray 2 (500-Sheet Tray – J003 Option)
    185
    
    Tray 2 (500-Sheet Paper Tray)
    186
    
    Paper Feed
    187
    
    Specifications
    189
  - Paper Specifications
    195
  - Main Configuration
    198
- Displayed Messages
  
  199
  - Jam Errors
    201
  - Troubleshooting Chart
    232
Table of Contents

259
- Overview of Main New Features
  262
- Installation
  
  263
- Preventive Maintenance
  
  263
  - Friction Pad
    263
- Replacement and Adjustment
  
  264
  - Output Tray
    264
  - Paper Feed Cassette
    264
  - Maintenance Unit, Waste Ink Unit
    265
- Troubleshooting
  
  268
  - Operation Panel Led Display
    268
  - Status Monitor Messages
    270
    
    Sc Error Code Table
    274
- Service Information
  
  276
  - Operation Panel Functions
    276
    
    Main Functions
    277
    
    To Select Usb 1.1
    277
    
    To Feed 3 Clean Sheets
    278
    
    To Prepare the Printer for Transport
    278
    
    To Select Usb Auto Select Mode
    278
- Details
  
  279
  - Print Cartridges
    279
  - Print Cartridge Set Detection
    280
  - Waste Ink Tank Full Sensor
    281
    
    Cassette Lock/Release
    282
  - Electrical Components
    283
    
    Main Boards
    283
    
    Control Board
    285
    
    Ink Cartridge Board
    286
    
    Drv Board
    287
    
    Sub Encoder (DC Relay) Board
    288
    
    Connector List
    289
- Specifications
  
  291
  - Printer Engine Base Specifications
    291
  - J006 Paper Specifications
    296
  - Main Unit and Option Descriptions
    297
  - Configuration
    298
    
    Printer
    298
    
    Duplexer
    299
    
    Paper Tray (Option)
    300
J007/J010/J011

303
- Read this First
  309
- Special Tools
  310
- Conventions Used in this Manual
  313
- 1 Installation
  
  315
  - Preparation
    316
    
    Choosing a Location
    316
    
    Environment
    316
    
    Minimum Space Requirements
    317
    
    Power Source
    318
  - Using the Operation Panel
    319
    
    Here Is a Brief Description of How to Use the Keys on the Printer Operation Panel
    319
    
    Here Are some more Details about How to Use These Keys
    320
  - Installation Procedure
    323
    
    Accessory Check
    323
    
    Carrying the Printer
    324
    
    Remove the Shipping Material
    324
    
    Install the Print Cartridges
    325
    
    Load Paper
    327
    
    Connect the Power Cord
    329
    
    Do the USB Connection
    331
    
    Clean the Print Heads and Do a Test Print
    332
  - Options
    333
    
    Network Interface Board J508
    333
    
    Multi Bypass Tray J507
    334
    
    Paper Feed Unit
    335
  - Important Information
    338
    
    Checklist before Moving the Printer
    338
    
    If the Printer Is Not Used Frequently
    338
  - B-Finder Setup Procedure
    339
    
    Set-Up Procedure for the B-Finder
    339
- 2 Preventive Maintenance
  
  344
  - PM Table
    345
- 3 Replacement and Adjustment
  
  348
  - Removals
    348
    
    Maintainable Items
    348
    
    Before You Begin
    349
  - Easy Removals
    351
    
    Output Tray, Paper Feed Cassette
    351
    
    Top Cover (J011)
    351
    
    Duplex Unit, Rear Plate
    352
    
    NIB Cover, NIB
    352
    
    Ink Collection Tank
    353
  - Removing the Covers
    355
    
    Right Cover
    355
    
    Crosspiece (J011)
    356
    
    Top Cover (J007/J010)
    356
    
    Rear Cover
    357
    
    Right Front Door
    357
    
    Right Front Cover, Operation Panel
    358
    
    Front Cover
    360
    
    Left
    361
    
    Left Cover
    362
  - Component Removal
    363
    
    Flushing Unit
    363
    
    Maintenance Unit
    363
    
    Psu
    365
    
    High Voltage Power Supply Board
    366
    
    Main Control Board
    366
    
    Horizontal Motor
    370
    
    Vertical Motor
    371
    
    Vertical Encoder Sensor
    373
    
    Vertical Encoder Wheel
    373
    
    Cooling Fan
    375
    
    Duplexer Detection Board
    375
    
    Air Release Solenoid
    376
    
    Carriage Position Sensor
    376
    
    Ink Level Sensor
    377
    
    2Nd Registration Sensor
    378
  - Cleaning Procedures
    380
    
    Service Call Procedures
    380
    
    Service Technician Responsibility
    380
    
    Flushing Gate Cleaning
    381
    
    Maintenance Unit Cleaning
    381
    
    Print Head Cleaning
    382
    
    Feed Roller Cleaning
    383
    
    Transport Belt Cleaning
    383
- 4 Troubleshooting
  
  386
  - Printer Display Summary
    387
    
    Operation Panel Display
    387
    
    Display Menu Summary
    388
    
    Operation Panel Status and Error Messages
    390
    
    Status Monitor Messages
    393
  - Self-Diagnostic Test Flow
    395
  - SC Error Codes
    397
    
    Out-Of-Range Temperature Errors
    397
    
    Summary of Error Levels
    397
    
    SC Code Tables
    398
  - General Troubleshooting
    401
    
    Poor Quality Image
    401
    
    Paper Does Not Feed
    405
    
    Paper Misfeed
    405
    
    Poor Printer Performance (Miscellaneous)
    408
    
    Unusual Noises
    409
  - Image Correction
    410
    
    Adjust Paper Feed
    410
    
    Preparing for Test Printing
    410
    
    Nozzle Blockage Check
    411
    
    Print Head Cleaning and Flushing
    411
    
    Adjust Print Head Position
    412
    
    Registration
    413
    
    Drive Cleaning
    414
    
    Cleaning the Print Heads before Long Term Storage
    415
  - Transport Belt Charge Adjustments
    417
    
    The Charge Area
    418
    
    Print Mode Table
    420
    
    Temperature/Humidity Table
    425
    
    Charge Pitch Table
    427
    
    Checking Charge Pitch Applied for the Print Mode
    432
- 5 Service Tables
  
  435
  - Before You Begin
    436
    
    Entering/Exiting SP Mode
    436
    
    Using the Sp Menus
    436
  - SP Tables
    438
    
    SP Table Key
    438
    
    Group 1000
    439
    
    Suction Vents
    441
    
    Print Head Temperature Thresholds
    452
    
    Set Charge for Target Market
    452
    
    Set Threshold for Automatic Print Head Cleaning
    453
    
    Set Maintenance Method
    454
    
    Set Threshold Idle Time for Maintenance Alarm
    454
    
    Group 3000
    455
    
    Group 4000
    456
    
    Group 5000
    457
    
    Encoder Readings
    461
    
    Group 6000
    461
    
    Display User Cleaning Count
    462
    
    Group 7000
    462
    
    Service Life
    465
  - Bit Switches
    472
    
    Changing Bit Switch Settings
    472
    
    Bit Switch Summary
    473
  - Status Reports
    477
    
    System Summary
    477
    
    Service Summary
    478
    
    Engine Summary Chart
    479
- 6 Detailed Section Descriptions
  
  481
  - Important Parts
    481
    
    Front View
    481
    
    Rear View
    482
  - Electrical Components
    484
    
    Overview
    484
  - Carriage Unit
    486
    
    Overview
    486
    
    Print Head
    486
    
    Print Head Tank
    487
    
    Ink Ejection Device
    488
    
    Ink Near End
    489
    
    Ink out
    490
    
    Registration Sensors
    490
    
    St Registration Sensor
    491
  - Ink Supply System
    492
    
    Overview
    492
    
    Ink Cartridges
    493
    
    Ink Cartridge Set Sensors
    494
    
    Ink Pumps
    495
    
    Print Heads
    497
    
    Print Head Maintenance
    499
    
    Maintenance Unit
    500
    
    Ink Collection Tank
    503
    
    Ink Collection Ink Level Sensor
    504
    
    Flushing Unit
    505
  - Carriage Drive
    506
    
    Overview
    506
    
    Envelope Selector
    507
  - Paper Feed, Transport, Output
    508
    
    Cassette Lock/Release
    508
    
    Overview
    508
    
    Leading Edge and Paper Size Detection
    509
    
    Paper End, Trailing Edge Detection
    509
    
    Paper Jam, Trailing Edge Detection
    509
    
    Paper Path
    510
    
    Paper Transport Drive
    510
    
    Transport Belt
    511
    
    Charge Leak Detection
    512
    
    Cooling Fan
    513
    
    Top Cover Switch
    513
  - Electrical Component Functions
    514
    
    Main Boards
    514
    
    Control Board
    515
    
    Ccb
    516
    
    Dib
    517
    
    Hrb
    518
    
    Opu
    519
    
    Hvps
    520
    
    Psu
    520
    
    Electrical Component Summary
    521
  - Basic Operation
    528
    
    Initialization Sequence at Power on
    528
  - Image Processing
    529
  - Duplex Unit
    530
    
    Overview
    530
    
    Duplex Drive
    531
    
    Duplexer Cover Switch
    531
    
    Bypass (Option)
    532
    
    Duplexer Set Switch
    532
  - Paper Feed Unit J506 (Tray 2)
    534
    
    Overview
    534
    
    Paper Feed
    535
- 7 Specifications
  
  537
  - Specifications
    538
    
    Print Speed
    538
    
    Printer Engine Base Specifications
    538
    
    Print Area
    539
    
    Noise Levels
    540
    
    Paper Trays
    541
    
    Paper Types
    541
    
    Supported Paper Sizes
    542
    
    External Options
    545
    
    Printer Interface, Operating Systems
    545
    
    Consumables J007/J010, J
    546
J007/J010/J011 Call Center Manual

550
- Before You Begin
  
  552
  - Call Center Support Flow
    552
- Troubleshooting
  
  553
  - Print Head Cleaning Flow
    553
  - Call Center Quick Reference Table
    554
  - Troubleshooting Guide
    557
    
    Computer Freezes
    557
    
    Error Messages
    557
    
    Exit Tray
    559
    
    Image Problems
    559
    
    Ink End
    567
    
    Installation Problems
    568
    
    Strange Noises
    568
    
    Paper Jams
    569
    
    Power On/Off
    571
    
    Printing Problems
    571
    
    SC Codes
    572
- Reference
  
  576
  - Customer Replaceable Parts
    576
  - Machine Configuration
    577
  - Counter Specifications
    578
  - Printer Driver Screens
    579
    
    RPCS Driver
    579
    
    PCL Driver
    582
- User Replacement Guide
  
  584
  - User Replacement Procedures
    584
    
    Safety
    584
    
    Paper Tray (Tray 1) and Output Tray
    585
    
    End Fence (Length Adjuster - Tray 1)
    586
    
    Duplex Unit
    587
    
    Ink Collection Tank Cover
    587
    
    Right Front Door (Ink Cartridge Cover)
    588
    
    PFU (Paper Feed Unit - Optional Tray 2)
    589
    
    PFU End Fence
    589
  - Repair Center Manual
    592
J007/J010/J011 Repair Center Manual

594
- Swap and Repair Flow
  598
- Repair Center Work Flow
  599
- Arrival Check
  
  600
  - Machine Check after Arrival at the Center
    600
    
    Pcl Printer Driver
    601
  - Before Troubleshooting
    603
  - Sc Code Errors
    609
    
    Sc951 no Definition Allocated to Usb
    609
    
    Sc984 Drv Circuit Temperature Abnormal
    611
    
    Sc986 Humidity Sensor Abnormal
    611
    
    Sc988 Air Sensor Abnormal
    611
    
    Sc996 no Input from the Horizontal Encoder Sensor
    613
    
    Sc997 Horizontal Encoder Abnormal
    613
    
    Sc999 Maintenance Stepper Motor out of Position
    613
  - Unrecoverable Jamming
    615
    
    Initial Jam
    617
    
    Printer Paper Path Jams
    617
    
    Tray 1
    618
    
    Tray 2
    620
  - Printer Display Errors
    622
    
    Bypass Tray
    622
    
    Cover
    622
    
    Duplex Unit
    623
    
    Ink
    624
    
    Paper
    625
    
    Temperature
    627
    
    Tray
    627
  - Other Problems
    628
    
    Bi-Directional Printing on Envelopes
    628
    
    Bypass Tray Not Recognized by Printer Driver
    628
    
    Duplex Unit
    628
    
    Image Quality
    629
    
    Ink Cartridge
    633
    
    Ink Collection Tank
    633
    
    Printer Not Operating Properly
    634
    
    Right Front Door
    635
    
    Top Cover
    635
    
    Tray 2
    636
- Important Procedures
  
  637
  - Preparing for Test Printing
    637
  - Adjusting Paper Feed
    638
  - Nozzle Blockage Check
    639
  - Print Head Cleaning and Flushing
    640
  - Adjusting Print Head Position
    641
  - Adjusting Registration
    642
  - Drive Cleaning Procedure
    644
- After Repair
  
  646
  - Parts Cleaning
    646
  - Printing and Checking the Qa Sheet
    647
    
    Checking the Qa Sheet
    649
  - Cleaning the Machine before Storage
    650
  - Part Names
    669

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Ricoh J006 User Manual

Ricoh J006 User Manual (561 pages)

Brand: Ricoh | Category: All in One Printer | Size: 6.25 MB

Table of Contents

Printer Driver
6
Replacing a Print Cartridge
10
Sharing the Printer
11
Additional Information
13
Printing on Various Paper Types
26
Related Topics
26
Printing on Plain Paper
27
Printing on Thick Paper
28
Printing on Envelopes
40
Canceling Printing
44
Canceling Printing from the Taskbar
47
Adjusting Print Quality
48
Printing in Black and White
50
Printing Text in Black
60
Adjusting Brightness, Contrast, and Saturation
63
Adjusting Color Balance
64
Various Print Functions
75
Printing on both Sides of Paper
92
Creating a New Watermark
103
Custom Settings
109
Changing the Name
113
Opening the Printer Properties Dialog Box
120
Related Topics
120
Opening from the Start Menu
121
For Windows 95/98/Me
122
For Windows 2000, Windows NT
123
Opening from an Application
125
Displaying the Printer Status
126
Using Help
129
Nozzle Check
134
Adjust Paper Feed
144
Restoring the Settings to Their Defaults
147
Checking the Current Printer Driver Version
149
Uninstalling the Printer Driver
150
Loading Paper
152
Loading Paper into Tray
153
Related Topics
155
Loading Paper into Tray 2 (Optional)
160
Compatible Paper
166
Compatible Paper Types
167
Paper Handling Precautions
172
Printable Area
176
Non-Compatible Paper
178
Power Cannot be Turned on
181
An Error Occurs
183
Paper Is Not Fed or Delivered Normally
184
Paper Jam
186
Removing Paper Jammed in the Paper Tray (Tray 1)
187
Removing Paper Jammed Around the Guide Board
196
Removing Paper Jammed in the Duplex Unit
198
Print Results Are Not Satisfactory
200
Positions Do Not Match the Displayed Image
207
No Paper/Tray Not Detected (Tray 1)
213
No Paper/Tray Not Detected (Tray 2)
217
Cover Open
233
Duplex Unit Not Detected
235
Cover Open / Print Cartridge(S) Not Detected
236
Cartridge End
240
Cartridge/Print-Head Tank Empty
242
Out of Printable Temperature Range
244
Printer Error
246
Adjusting the Printer
247
Checking the Remaining Ink
251
Replacing a Print Cartridge
254
Handling Print Cartridges
256
Setting up a Server
259
Setting up a Client Computer
261
Where to Inquire
264
Recommended Consumables
265
Option and Consumables
266
Color Guide
268
Related Topics
268
Guide to Components
272
Printer Body
273
Control Panel
277
Related Topics
281
Moving a Short Distance
282
Moving a Long Distance
284
When Not Using for a Long Period of Time
286
Specifications
287
Option (Paper Feed Unit)
291
Electromagnetic Interference
292
Additional Information
296
Related Topics
306
Printing on Envelopes
320
Related Topics
389
Related Topics
423
Related Topics
534
Printer Body
539
Related Topics
547

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