Polycom CX5500 Unified Conference Station Manuals

Manuals and User Guides for Polycom CX5500 Unified Conference Station. We have 4 Polycom CX5500 Unified Conference Station manuals available for free PDF download: Administrator's Manual, User Manual, Setting Up

Polycom CX5500 Administrator's Manual (386 pages)

Unified Conference Station for Microsoft Lync

Brand: Polycom | Category: Conference System | Size: 16.36 MB

Table of Contents
3
About this Guide

12
About the CX5500 Unified Conference Station for Microsoft Lync

20
The Polycom UC Software Big Picture

21
- Understand Polycom UC Software Architecture
  22
Set up Your Device Network

24
- Establish Link Connectivity
  25
  - Wired Devices
    25
- Security and Quality of Service Settings
  25
  - Vlans and Wired Devices
    25
  - Authentication
    26
- IP Communication Settings
  27
- Provisioning Server Discovery
  28
  - Supported Provisioning Protocols
    29
- Phone Network Menus
  31
  - Main Menu
    32
  - Provisioning Server Menu
    33
  - DHCP Menu
    35
  - Network Interfaces Menu (Ethernet Menu)
    36
  - VLAN Menu
    37
  - Menu
    38
  - PAC File Information
    39
  - Login Credentials Menu
    39
  - TLS Security Menu
    39
  - TLS Profile Menu
    40
  - Applications Menu
    41
  - Syslog Menu
    41
Set up the Provisioning Server

43
Configuration Methods

50
Set up Basic Phone Features

64
Set up Advanced Phone Features

106
- Assign Multiple Line Keys Per Registration
  107
  - Example Configuration
    108
- Enable Multiple Call Appearances
  108
  - Example Multiple Call Appearances Configuration
    110
- Set the Phone Language
  111
  - Example Phone Language Configuration
    112
- Synthesized Call Progress Tones
  113
- Configure Real-Time Transport Protocol Ports
  114
  - Example Real-Time Transport Protocol Configuration
    115
- Configure Network Address Translation
  115
  - Example Network Address Translation Configuration
    116
- Use the Corporate Directory
  116
  - Example Corporate Directory Configuration
    118
- Configure Enhanced Feature Keys
  120
  - Some Guidelines for Configuring Enhanced Feature Keys
    121
  - Enhanced Feature Key Examples
    122
  - Understanding Macro Definitions
    123
  - Macro Actions
    123
  - Prompt Macro Substitution
    124
  - Expanded Macros
    125
  - Special Characters
    125
  - Example Macro
    125
  - Speed Dial Example
    126
- Configure Soft Keys
  127
  - Example Soft Key Configurations
    128
- Enable the Power Saving Feature
  130
  - Example Power-Saving Configuration
    131
- Configure Group Paging
  131
- Configure Shared Call Appearances
  133
  - Example Configuration
    135
- Enable Bridged Line Appearance
  136
  - Example Bridged Line Appearance Configuration
    137
- Enable Voicemail Integration
  138
  - Example Voicemail Configuration
    139
- Enable Multiple Registrations
  140
  - Example Multiple Registration Configuration
    141
- Set up Server Redundancy
  142
- DNS SIP Server Name Resolution
  143
  - Behavior When the Primary Server Connection Fails
    144
  - Recommended Practices for Fallback Deployments
    145
- Use the Presence Feature
  146
  - Example Presence Configuration
    147
- Configuring the Static DNS Cache
  148
  - Example Static DNS Cache Configuration
    149
- Displaying SIP Header Warnings
  152
  - Example Display of Warnings from SIP Headers Configuration
    153
- Quick Setup of the CX5500 System
  153
  - Example Quick Setup Configuration
    155
- Provisional Polling of the CX5500 System
  155
  - Example Provisional Polling Configuration
    156
- Set up Microsoft Lync Server 2010 and 2013
  157
  - Register with Microsoft Lync Server 2010
    158
  - Example Configuration: Setting the Base Profile to Lync
    160
- Enable Microsoft Exchange Calendar Integration
  162
  - Example Exchange Calendar Configuration
    164
Set up Phone Audio Features

166
- Customize Audio Sound Effects
  167
  - Example Configuration
    168
- Voice Activity Detection
  168
- Generate Dual Tone Multi-Frequency (DTMF) Tones
  169
- DTMF Event RTP Payload
  169
- Acoustic Echo Cancellation
  170
- Audio Codecs
  170
- IP Type-Of-Service
  172
- IEEE 802.1P/Q
  172
- Voice Quality Monitoring (Vqmon)
  173
- Built-In Audio Processing Features
  174
  - Automatic Gain Control
    174
  - Background Noise Suppression
    174
  - Comfort Noise Fill
    174
  - Dynamic Noise Reduction
    174
  - Jitter Buffer and Packet Error Concealment
    174
  - Low-Delay Audio Packet Transmission
    174
Set up User and Phone Security Features

175
- Local User and Administrator Passwords
  176
- Incoming Signaling Validation
  176
- Configuration File Encryption
  177
- Digital Certificates
  177
- Generating a Certificate Signing Request
  179
- Configure TLS Profiles
  180
  - Download Certificates to a CX5500 System
    182
  - Set TLS Profiles
    183
- Support Mutual TLS Authentication
  183
- Configurable TLS Cipher Suites
  184
- Secure Real-Time Transport Protocol
  185
- Lock the Phone
  188
- Support 802.1X Authentication
  189
- Set User Profiles
  191
Use the CX5100/5500 Control Panel

195
Troubleshoot Your CX5500 System

198
- Understand Error Message Types
  198
  - Error Messages
    199
  - Polycom UC Software Error Messages
    199
- Status Menu
  201
- Log Files
  202
  - Reading a Boot Log File
    205
  - Reading an Application Log File
    206
  - Reading a Syslog File
    207
- Manage the CX5500 System's Memory Resources
  208
  - Identify Symptoms
    208
  - Check the Phone's Available Memory
    208
- Test Phone Hardware
  209
- Upload a Phone's Configuration
  210
- Network Diagnostics
  210
- Ports Used on the CX5500 System
  210
- Power and Startup Issues
  211
- Touch Screen Issues
  212
- Screen and System Access Issues
  212
- Calling Issues
  213
- Display Issues
  213
- Audio Issues
  214
- Licensed Feature Issues
  214
- Upgrading Issues
  214
Miscellaneous Maintenance Tasks

216
- Trusted Certificate Authority List
  216
- Encrypt Configuration Files
  219
- Internal Key Functions
  220
- Assign a VLAN ID Using DHCP
  223
- Parse Vendor ID Information
  225
- Product, Model, and Part Number Mapping
  226
- Capture the Phone's Current Screen
  226
- LLDP and Supported Tlvs
  227
  - Supported Tlvs
    228
Configuration Parameters

233
- Apps
  235
- Button
  238
- Call
  239
- Calllists
  243
- Device
  243
- Dialplan
  252
- Dir
  255
- Broadsoft
  256
- Local
  256
- Corp
  257
- Divert
  259
- Dns
  260
  - Dns-A
    260
  - Dns-Naptr
    261
  - Dns-Srv
    262
- Efk
  262
- Exchange
  264
- Feature
  265
- Httpd
  267
- Keyboard
  268
- Lcl
  268
- Datetime
  271
- Loc
  272
- Log
  273
- Level/> <Change/>And<Render
  274
- Sched
  275
- Msg
  276
- Mwi
  277
- Nat
  277
- Phonelock
  278
- Powersaving
  279
- Pres
  280
- Prov
  281
- Ptt
  283
- Qos
  283
- Reg
  285
  - Request
    294
  - Roaming_Buddies
    294
  - Roaming_Privacy
    294
  - Saf
    295
  - Pat
    297
  - Sec
    302
  - Encryption
    302
  - Pwd/><Length
    303
  - Srtp
    304
- Dot1X><Eapollogoff
  306
- Hostmovedetect
  306
  - Tls
    306
  - Softkey
    309
- Tcpipapp
  311
  - Dhcp
    312
- Dns
  312
- Ice
  313
- Sntp
  313
  - Port/><Rtp
    315
  - Keepalive
    316
- Filetransfer
  316
  - Tones
    317
  - Dtmf
    317
  - Chord
    318
- Upgrade
  322
  - Video
    322
  - Camera
    324
  - Codecs
    325
- Voice
  328
  - Codecpref
    329
  - Volume
    330
  - Vad
    330
  - Quality Monitoring
    331
  - Rxqos
    332
  - Voipprot
    333
  - Server
    334
  - Sdp
    337
  - Sip
    337
  - Webutility
    345
  - Xmpp
    345
Session Initiation Protocol (SIP)

347
- RFC and Internet Draft Support
  347
  - Request Support
    348
  - Header Support
    349
  - Response Support
    352
  - Hold Implementation
    356
  - Reliability of Provisional Responses
    356
  - Transfer
    356
  - Third Party Call Control
    356
  - Sip for Instant Messaging and Presence Leveraging Extensions
    357
  - Shared Call Appearance Signaling
    357
  - Bridged Line Appearance Signaling
    357
Polycom UC Software Menu System

358
Third-Party Software

364

Polycom CX5500 User Manual (130 pages)

Unified Conference Station for Microsoft Skype for Business

Brand: Polycom | Category: Conference System | Size: 1.6 MB

Polycom CX5500 User Manual (92 pages)

Unified Conference Station for Microsoft Lync

Brand: Polycom | Category: Conference System | Size: 4.57 MB

Table of Contents
3
About this Guide

6
Get Started

10
Use the CX5500 System with Microsoft Lync

17
- Place a Video Call
  
  17
- Answer a Video Call
  
  17
- Hang up a Call
  
  18
- Adjust Audio and Video
  
  18
Use the CX5500 System as a Conference Phone

19
- Navigate Phone Views
  
  19
  - Home View
    20
  - Lines View
    22
  - Active Call View
    23
  - Calls View
    24
- Understand Phone Icons and Status Indicators
  
  25
- Navigate Your Phone's Interface
  
  26
- Enter Data and Update Fields
  
  27
  - Use the Onscreen Keyboard
    28
- Clean the Touchscreen
  
  30
- Manage Calls on Your Phone
  
  30
  - Place and End Calls
    30
  - Manage Active Calls
    33
  - Manage Incoming Calls
    35
  - Redirect Calls
    38
  - Enable Do Not Disturb
    41
- Manage Multiple Calls
  
  43
- Dial in to Conference Calls
  
  44
- Manage Conference Calls
  
  44
- Manage Contacts and Directories
  
  48
  - Use Your Contact Directory
    48
  - Manage Favorites
    51
  - Work with a Corporate Directory
    53
- Listen to Voicemail
  
  55
- View Recent Calls
  
  56
- Control Audio and Volume
  
  57
- Work with Shared Lines
  
  59
Use Advanced Features

61
- Use the Contact List
  
  61
- Integrate with Microsoft Lync Server
  
  65
- Broadcast Messages Using Group Paging
  
  65
  - Group Paging Mode
    65
- Use the Calendar
  
  68
  - Open and Close the Calendar
    69
  - Navigate Month View
    70
  - Navigate Day View
    70
  - Navigate Meeting View
    71
  - Work with Meeting Reminders
    72
  - Join Meetings from the Calendar
    73
- Log in to a Phone
  
  74
- Lock the Phone
  
  76
- Access Features with Your Login Credentials
  
  77
- Customize the Phone's Display
  
  78
- Use Power-Saving Mode
  
  81
  - Change Your Office Hours
    82
  - Change Timeouts
    82
Administrative Tasks

84
- Investigate Phone Warnings
  
  84
- Restart the Phone
  
  84
- Update Phone Configuration
  
  85
- Test Phone Hardware
  
  85
Troubleshoot Issues

86
Get Help

87
- Polycom and Partner Resources
  
  87
- The Polycom Community
  
  88
Copyright, Safety, and Regulatory Notices

89
- Service Agreements
  89
- Governing Law
  89
- Limitations of Liability
  89
- Polycom Limited Warranty and Limitation Liability
  89
- Exclusions
  90
- Warranty Exclusive
  90
- Safety, Compliance, and Disposal Information
  90

Polycom CX5500 Setting Up (2 pages)

Brand: Polycom | Category: Conference System | Size: 8.24 MB

Polycom Categories

IP Phone

Telephone Conference System Conference Phone Server

More Polycom Manuals

Polycom CX5500 Unified Conference Station Manuals

Polycom CX5500 Administrator's Manual (386 pages)

Table of Contents

About this Guide

About the CX5500 Unified Conference Station for Microsoft Lync

The Polycom UC Software Big Picture

Set up Your Device Network

Set up the Provisioning Server

Configuration Methods

Set up Basic Phone Features

Set up Advanced Phone Features

Set up Phone Audio Features

Set up User and Phone Security Features

Use the CX5100/5500 Control Panel

Troubleshoot Your CX5500 System

Miscellaneous Maintenance Tasks

Configuration Parameters

Session Initiation Protocol (SIP)

Polycom UC Software Menu System

Third-Party Software

Polycom CX5500 User Manual (130 pages)

Table of Contents

Before You Begin

Getting Started with Polycom CX5500 Unified Conference Station

Logging into and Locking the Unified Conference Station

Using the CX5500 Unified Conference Station with Skype for Business

Managing Audio Calls

Audio Conference Calls

Shared Lines

Managing Call Lists and Directories

Managing Buddy Lists, Favorites, and Contact Lists

Updating Your Presence Status

Accessing and Broadcasting Messages

Using the Calendar

Customizing the CX5500 Unified Conference Station

Using Accessibility Features on the Unified Conference Station

Performing Maintenance Tasks

Troubleshooting Issues

Polycom CX5500 User Manual (92 pages)

Table of Contents

About this Guide

Who Should Read this Guide

Conventions Used in this Guide

Get Help and Support Resources

Get Started

About the Polycom CX5500 Unified Conference Station

Understand the CX5500 System Hardware

Connect the CX5500 System to a Computer

Access the Web Configuration Utility

Sign in to the CX5500 System with Lync

Best Practices for Effective Camera Tracking

Use the CX5500 System with Microsoft Lync

Place a Video Call

Answer a Video Call

Hang up a Call

Adjust Audio and Video

Use the CX5500 System as a Conference Phone

Navigate Phone Views

Understand Phone Icons and Status Indicators

Navigate Your Phone's Interface

Enter Data and Update Fields

Clean the Touchscreen

Manage Calls on Your Phone

Manage Multiple Calls

Dial in to Conference Calls

Manage Conference Calls

Manage Contacts and Directories

Listen to Voicemail

View Recent Calls

Control Audio and Volume

Work with Shared Lines

Use Advanced Features

Use the Contact List

Integrate with Microsoft Lync Server

Broadcast Messages Using Group Paging

Use the Calendar

Log in to a Phone

Lock the Phone

Access Features with Your Login Credentials

Customize the Phone's Display