HP ENVY PRO High Performance Desktop Manuals

HP ENVY PRO High Performance Desktop Manuals

Manuals and User Guides for HP ENVY PRO High Performance Desktop. We have 1 HP ENVY PRO High Performance Desktop manual available for free PDF download: Maintenance & Service Manual

HP ENVY PRO Maintenance & Service Manual

HP ENVY PRO Maintenance & Service Manual (112 pages)

Curved All-in-One Desktop PC

Brand: HP | Category: Desktop | Size: 19.89 MB

Table of Contents

Table of Contents
5
1 Product Features

9
- Standard Configuration
  9
- Front Components
  10
- Bottom Components
  11
- Rear Components
  12
- Labels
  13
2 Illustrated Parts Catalog

14
- System Parts
  14
- Misc Parts
  15
- Mass Storage Devices
  16
- Processors and Memory Modules
  16
- Cables
  17
3 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

18
- Electrostatic Discharge Information
  18
- Operating Guidelines
  20
- Routine Care
  21
  - General Cleaning Safety Precautions
    21
  - Cleaning the Computer Case
    21
  - Cleaning the Keyboard
    21
  - Cleaning the Display
    22
  - Cleaning the Mouse
    22
- Service Considerations
  22
  - Tools and Software Requirements
    22
  - Screws
    22
  - Cables and Connectors
    23
  - Hard Drives
    23
  - Lithium Coin Cell Battery
    23
- SATA Hard Drive Cables
  24
  - SATA Data Cable
    24
- Cable Management
  24
4 Removal and Replacement Procedures

25
- Preparing to Disassemble the Computer
  25
- Rear Bottom Cover
  26
- RTC Battery
  28
- USB Wireless Receiver
  30
- Bezel
  31
- Webcam and Microphone Modules
  33
- Display Panel
  34
- WLAN Module
  36
- Hard Drive
  38
- OSD (On-Screen Display) Board
  40
- Audio Board
  41
- Fan Assembly
  42
- Speakers
  43
- Wireless Antennas
  46
- Webcam/Microphone Connector Board
  47
- Feet
  49
- System Board
  51
  - Updating SMBIOS Information
    52
  - System ID Setup Page
    53
  - System Board Callouts
    53
- Memory
  55
- Heat Sink
  57
- Processor
  58
- Solid-State Drive (M.2)
  59
5 Computer Setup (F10) Utility

60
- Computer Setup (F10) Utilities
  60
  - Using Computer Setup (F10) Utilities
    61
  - Computer Setup-File
    62
  - Computer Setup-Storage
    63
  - Computer Setup-Security
    64
  - Computer Setup-Power
    66
  - Computer Setup-Advanced
    66
- Recovering the Configuration Settings
  67
6 Using HP PC Hardware Diagnostics (UEFI)

68
- Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
  68
7 Troubleshooting Without Diagnostics

70
- Safety and Comfort
  70
- Before You Call for Technical Support
  70
- Helpful Hints
  71
- Solving General Problems
  72
- Solving Power Problems
  76
- Solving Hard Drive Problems
  77
- Solving Media Card Reader Problems
  79
- Solving Audio Problems
  80
- Solving Printer Problems
  82
- Solving Keyboard and Mouse Problems
  83
- Solving Hardware Installation Problems
  84
- Solving Network Problems
  86
- Solving Memory Problems
  88
- Solving USB Flash Drive Problems
  89
- Solving Internet Access Problems
  90
- Solving Software Problems
  91
8 System Backup and Recovery

92
- Backing Up, Restoring, and Recovering in Windows 10
  92
9 POST Error Messages and Diagnostic Front Panel Leds and Audible Codes

97
- POST Numeric Codes and Text Messages
  97
- Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes
  102
10 Password Security and Resetting CMOS

104
- Resetting the Password Jumper
  104
- Clearing and Resetting the BIOS
  106
Appendix A Power Cord Set Requirements

107
- General Requirements
  107
- Japanese Power Cord Requirements
  107
- Country-Specific Requirements
  108
Appendix B Statement of Volatility

109
Appendix C Specifications

110
Index

111

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