Sign In
Upload
Manuals
Brands
AudioCodes Manuals
IP Phone
405HD
AudioCodes 405HD Manuals
Manuals and User Guides for AudioCodes 405HD. We have
8
AudioCodes 405HD manuals available for free PDF download: Administrator's Manual, User Manual, Quick Manual, Quick Reference Manual
AudioCodes 405HD Administrator's Manual (242 pages)
High Definition IP Phones Series
Brand:
AudioCodes
| Category:
IP Phone
| Size: 4.16 MB
Table of Contents
Table of Contents
3
Introduction
17
Configuration Methods
19
Phone Screen
19
Administration Menu
19
Configuring the Web Interface's Port
19
Table 2-1: Port Parameters
19
Configuring User Login Credentials
20
Configuration File
20
File Syntax
20
Linking Multiple Files
20
Table 2-2: User Name and Password Parameters
20
Creating Configuration Files Using Voiprovision Utility
21
Configuration File Format
21
Global Configuration File
21
Voiprovision Utility Overview
21
CSV File
22
Template File
22
Generated Configuration Files
22
Starting the Voiprovision Utility
22
Table 2-3: Example of CSV File
22
Usage
23
Using the Encryption Tool
23
Encrypting Configuration Files
23
Encrypting Passwords in the Configuration File
24
Device Manager
25
Table 2-4: OVOC Server Parameters
25
Configuring Automatic Provisioning
27
Setting up Network for Auto Provisioning
28
Provisioning Hunt Order
28
Dynamic URL Provisioning
28
Table 3-1: DHCP Automatic Provisioning Parameters
28
Provisioning Using DHCP Option 160
31
Configuring Automatic Provisioning by DHCP Server
31
Technician's Digit Key Code
31
Provisioning Using DHCP Option 66/67
32
Table 3-2: Auto Provisioning Via DHCP Option 66/67
32
Provisioning Using DHCP Option 43
33
Figure 3-1: Provisioning Using DHCP Option 43 in the DHCP Server
33
Provisioning Using the User-Class Option
34
Figure 3-2: DHCP Options Assigned to Ipv4 Addresses
34
Figure 3-3: Defining User Classes
34
Figure 3-4: DHCP User Classes
35
Figure 3-5: New Class
35
Figure 3-6: Packet Bytes Window
35
Figure 3-7: DHCP User Classes [Illustration Only]
36
Figure 3-8: Set Predefined Options
36
Figure 3-9: Predefined Options and Values
37
Figure 3-10: Option Type - Add Audiocodes 160 Option
37
Figure 3-11: Predefined Options and Values - Add OVOC Server Location
38
Figure 3-12: 'Scope Leased' Folder - Configure Options
38
Figure 3-13: Configure Options 1
39
Figure 3-14: Configure Options 2
39
SIP SUBSCRIBE and NOTIFY Messages
40
Figure 3-15: Server Options
40
Figure 3-16: Scope Options Created
40
Hardcoded Domain Name for Provisioning Server
43
Cached Address of Last Provisioning Server Used
43
Redirect Server
44
Figure 3-17: Redirect Server Configuration Process
44
Static URL Provisioning
45
Table 3-3: Static URL Automatic Provisioning Parameters
45
Forcing a Reboot on Provisioning
46
Table A-4: Forcing a Reboot on Provisioning
46
Configuring Networking
47
Configuring Date and Time Manually
47
Table 4-1: Date Display Format
47
Configuring Daylight Saving Time
48
Table 4-2: Daylight Saving Time Parameters
48
Configuring the NTP Server
50
Table 4-3: NTP Server Parameters
50
Configuring NTP Server Via DHCP
51
Configuring IP Network Settings
51
Configuring Static IP Address
51
Table 4-4: NTP Server and GMT Parameters
51
Configuring Static IP Address on the Phone
52
Configuring IP Network Settings
52
Table 4-5: Network Settings Parameters
52
Configuring Partial DHCP
53
Table 4-6: Partial DHCP Parameters
53
Configuring LAN and PC Port Settings
55
Table 4-7: Port Settings
55
Configuring VLAN Settings
56
Configuring Manual or Automatic VLAN Assignment
56
Configuring Manual VLAN Assignment to the Phone
56
Table 4-8: VLAN Settings
56
Configuring Automatic VLAN Assignment to the Phone
57
Configuring VLAN Via DHCP Provisioning Path
57
Wi-Fi Capability
57
Configuring Voip Settings
59
Configuring SIP Settings
59
Configuring General SIP Settings
59
Table 5-1: SIP General Parameters
59
Configuring Proxy and Registration
62
Table 5-2: Proxy and Registrar Parameters
62
Configuring Proxy Redundancy
64
Table 5-3: SIP Proxy Server Redundancy Parameters
64
Device Registration Failover/Failback
66
5.1.2.2.1 Failover
66
Table 5-4: Device Registration Failover Parameters
66
5.1.2.2.2 Failback
67
Preventing Unregistering after Changing Settings and Reloading
67
Table 5-5: Device Registration Failback Parameter
67
Table 5-6: Preventing Unregistering
67
Configuring a Line
68
Table 5-7: Line Settings
68
Assigning Programmable Keys to Lines (SIP Accounts)
69
Configuring Shared Call Appearance
70
Figure 5-1: Shared Call Appearance
70
Configuring SIP Timers
71
Table 5-8: SIP Timers Parameters
71
Configuring SIP Qos
73
Table 5-9: SIP Qos Parameters
73
Configuring SIP Reject Code
74
Table 5-10: Reject Code Parameter
74
Configuring Dialing
75
Configuring Voice Dialing through Vocanom
75
Table 5-11: Voice-Dialing Parameter Descriptions
75
Configuring General Dialing Parameters
76
Table 5-12: Dialing Parameters
76
Configuring Auto Redial
78
Table 5-13: Automatic Redial on Busy Parameters
78
Configuring Dial Tones
79
Table 5-14: Dial Tones Parameters
79
Configuring DTMF
80
Table 5-15: DTMF Transport Mode
80
Configuring Digit Maps and Dial Plans
81
Table 5-16: Digit Map and Dial Plan Parameters
81
Configuring Headset LED to Stay on
83
Table 5-17: Headset LED Parameter
83
Configuring Default Audio Device
84
Table 5-18: Audio Device Parameter
84
Configuring Ring Tones
85
Configuring Distinctive Ring Tones
85
Example of Configuring a Distinctive Ring
85
Figure 5-2: Example of the Alert-Info Header
85
Table 5-19: Distinctive Ringing Parameters
85
Configuring CPT Regional Settings
86
Table 5-20: Regional Parameters
86
Uploading Ring Tones
88
Table 5-21: Ring Tone Parameters
88
Configuring Beeps to Headsets When a Call Comes in to a Call Center
89
Table 5-22: Configuring Beeps to be Played to Headsets When Calls Come in
89
Configuring the Phone to Play Fast Busy Tone if Automatically Disconnected on Remote Side
90
Table 5-23: Configuring the Phone to Play a Fast Busy Tone When Automatically Disconnected on
90
Configuring Media Settings
91
Configuring Media Streaming
91
Table 5-24: Media Streaming Parameters
91
Configuring RTP Port Range and Payload Type
92
Configuring RTP Qos
92
Table 5-25: RTP Port Range and Payload Type Parameters
92
Table 5-26: RTP Qos Parameter
92
Configuring Codecs
93
Table 5-27: Codec Parameters
93
Configuring OPUS Management
95
Table 5-28: OPUS Management Parameters
95
Configuring Voice Settings
96
Configuring Gain Control
96
Configuring Jitter Buffer
96
Table 5-29: Jitter Buffer Parameters
96
Configuring Silence Compression
97
Configuring Noise Reduction
97
Configuring Echo Cancellation
97
Table 5-30: Silence Compression Parameters
97
Configuring Extension Lines
98
Table 5-31: Line Parameters
98
Configuring Supplementary Services
99
Selecting the Application Server
99
Table 5-32: General Supplementary Services Parameters
99
Configuring Call Waiting
100
Configuring Call Forwarding
100
Table 5-33: Call Waiting Parameters
100
Table 5-34: Call Forward Parameters
100
Configuring a Conference
101
Table 5-35: Conference Parameters
101
Configuring Automatic Dialing
102
Table 5-36: Automatic Dialing Parameters
102
Configuring Automatic Answer
103
Table 5-37: Automatic Answer Parameters
103
Configuring Do Not Disturb (Dnd)
104
Table 5-38: Do Not Disturb Parameters
104
Configuring Call Pick up
105
Table 5-39: Call Pick up Parameters
105
Configuring Message Waiting Indication
106
Table 5-40: MWI Parameters
106
5.8.10 Configuring Busy Lamp Field
107
Table 5-41: BLF Parameters
107
5.8.11 Configuring Advice of Charge
108
5.8.12 Configuring a Tone to Alert to Long Hold
108
Table 5-42: AOC Parameters
108
Table 5-43: Reminder Tone after Long Hold
108
5.8.13 Disabling the HOLD Key
109
5.8.14 Configuring Onhook Disconnect When Held
109
Table 5-44: Disabling the HOLD Key
109
Table 5-45: Onhook Disconnect When Held
109
5.8.15 Configuring the Ringer's Default Audio Device
110
Table 5-46: Configuring the Ringer's Default Audio Device
110
5.8.16 Enabling Hands Free Mode
111
5.8.17 Enabling Supervisors to Listen in
111
Table 5-47: Configuring Hands Free Mode
111
Table 5-48: Enabling Supervisors to Listen in
111
5.8.18 Allowing an Incoming Call When the Phone Is Locked
112
Table 5-49: Allowing an Incoming Call When the Phone Is Locked
112
5.8.19 Allowing Call Center Agents to Record Welcome Greetings
113
Table 5-50: Letting Call Center Agents Record Welcome Greetings
113
5.8.20 Enabling the Electronic Hook Switch
114
Table 5-51: EHS Parameter
114
5.8.21 Disabling the Hard Mute Key on the Phone
115
Table 5-52: Disabling the Hard Mute Key on the Phone
115
5.8.22 Configuring Call Transfer
116
Configuring the TRANSFER Key to Perform Consultative Transfer
116
Table 5-53: Configuring a Softkey with Attended and Blind Call Transfer Functionality
116
Table 5-54: Changing TRANSFER Key Functionality
116
5.8.23 Creating a Speed Dial
117
5.8.24 Configuring Call Park
118
Table 5-55: Call Park Parameters
118
Table 5-56: Functional Key Parameters
118
Configuring Volume Levels
119
Configuring Gain Control
119
Configuring Tone Volume
119
Table 5-57: Tone Volume Parameter
119
Configuring Ringer Volume
120
Table 5-58: Ringer Volume Parameters
120
Configuring Speaker Volume
121
Table 5-59: Speaker Parameters
121
Configuring Handset Volume
123
Table 5-60: Handset Gain Parameters
123
Configuring Headset Volume
125
Table 5-61: Headset Gain Parameters
125
Configuring Phone Settings
127
Configuring the Phone Directory
127
Configuring the Corporate Directory
127
Configuring the LDAP-Based Corporate Directory
127
Table 6-1: LDAP Parameters
127
Loading a Text-Based Corporate Directory File
129
Table 6-2: Provisioning Parameters
129
Configuring Keys
130
Configuring Function and Programmable Keys
130
Table 6-3: Function / Programmable Keys Parameters
130
Configuring a Configuration File for Speed Dials Only
131
Configuring Softkeys
132
Table 6-4: Default Softkeys
132
Table 6-5: Softkey Parameters
132
Configuring Programmable Softkeys (Psks)
133
Table 6-6: PSK Parameters
134
Configuring a PSK to Allow Paging During an Ongoing Call | Call Hold
135
Configuring a PSK for a Customized UI Experience
135
Table 6-7: Configuring a PSK for Paging During an Ongoing Call | Call Hold
135
Configuring Navigation Control Button Positions
137
Table 6-8: Navigation Control Button Positions
137
Disabling Hard Keys and Softkeys
138
Table 6-9: Parameters that Can be Configured to Disable Hard Keys / Softkeys
138
Configuring Paging
140
Table 6-10: Configuration File Paging Parameters
140
Configuring Barge-In
141
Table 6-11: Barge-In Parameters
141
Configuring Feature Key Synchronization
142
Table 6-12: Feature Key Synchronization Parameters
142
Configuring Phone Screen Settings
143
Table 6-13: Contrast Parameters - 405HD / 430HD / 440HD
143
Table 6-14: Brightness Parameters - 445HD / 450HD / C450HD
143
C450HD Screen Saver Configuration
146
Table 6-15: Disabling the C450HD IP Phone Screen Saver
146
Configuring Personal Settings
147
Configuring Language
147
Table 6-16: Language Display
147
Configuring Security
149
Implementing X.509 Authentication
149
Factory-Set Certificates and Audiocodes Trusted Root CA
149
User-Generated Certificates
150
External Trusted Root Cas
151
Figure 7-1: Certificate
151
Loading a Certificate
152
Loading the Trusted Root CA Certificate to the Phone
152
Loading Trusted Root CA Certificate Using Configuration File
152
Figure 7-2: Root CA Certificate
152
Table 7-1: Root CA Certificate Parameters
152
Loading the Client Certificate to the Phone
153
Loading the Client Certificate to a Phone
153
Figure 7-3: Client Certificate
153
Table 7-2: Client Certificate Parameters
153
Enabling Server-Side Authentication (Mutual Authentication)
154
Table 7-3: Server-Side Authentication
154
Generating a Certificate Signing Request
155
Figure 7-4: Certificate Signing Request
155
Using Previously Loaded Certificates
156
Configuring SIP TLS
157
Server Certificate Validation for Secured HTTPS Communications over SSL
157
Table 7-4: SIP-Over-TLS Parameters
157
Table 7-5: Server Certificate Validation for Secured HTTPS Communications over SSL
157
Configuring 802.1X
158
Configuring 802.1X in the Phone Screen
159
Configuring EAP-MD5 Mode
159
Configuring EAP-TLS Mode
159
Table 7-6: EAP TLS Parameters
159
Configuring 802.1X
160
Configuring EAP MD5 Mode
160
Configuring SRTP
160
Table 7-7: EAP MD5 Parameters
160
Table 7-8: SRTP Parameters
160
Configuring HTTP/S Login
162
Logging into a Remote HTTP/S Server from the Phone
163
Table 7-9: HTTP/S Login Authentication
163
MAC-Based Authentication
164
Table 7-10: Authentication
164
Maintaining an IP Telephony Network
165
Advertisement
AudioCodes 405HD Administrator's Manual (232 pages)
400HD Series IP Phones for Microsoft Skype for Business
Brand:
AudioCodes
| Category:
IP Phone
| Size: 7.59 MB
Table of Contents
Table of Contents
3
Customer Support
15
Documentation Feedback
15
Regulatory Information
16
Related Documentation
16
1 Introduction
17
2 Automatic Mass Provisioning of IP Phones Using DHCP
19
Figure 2-1: Setting up Automatic Provisioning
20
Preparing the Microsoft Skype for Business Environment for IP Phones
21
Figure 2-2: DHCP Server Options
21
Making Sure DHCP Server Options Are Correctly Configured
21
DHCP Option 120
22
DHCP Option 42
22
DHCP Option 43
22
Table 2-1: DHCP Option 43 Configuration Reference
22
Table 2-2: DHCP Option 43, Sub-Option 010, Configuration Reference
22
Table 2-3: DHCP Option 120 Configuration Reference
22
Table 2-4: DHCP Option 120 Configuration Reference
22
VLAN Discovery Via DHCP Option 43
22
DHCP Scope Option
23
Figure 2-3: DHCP Options Assigned to Ipv4 Addresses
23
Figure 2-4: Defining User Classes
23
Figure 2-5: DHCP User Classes
24
Figure 2-6: New Class
24
Figure 2-7: Packet Bytes Window
25
Figure 2-8: DHCP User Classes
25
Table 2-5: DHCP User Class Entry for each Audiocodes Phone Model Deployed
25
Figure 2-10: Predefined Options and Values
26
Figure 2-9: Set Predefined Options
26
Figure 2-11: Option Type - Add Audiocodes 160 Option
27
Figure 2-12: Predefined Options and Values - Add IP Phone Management Server Location
27
Figure 2-13: 'Scope Leased' Folder - Configure Options
28
Figure 2-14: Configure Options 1
28
Figure 2-15: Configure Options 2
29
Figure 2-16: Server Options
29
Figure 2-17: Five Scope Options Created
30
Figure 2-18: New Policy
30
Figure 2-19: DHCP Policy Configuration Wizard - Policy Name
31
Figure 2-20: DHCP Policy Configuration Wizard - Add
31
Figure 2-21: Add/Edit Condition
32
Figure 2-22: Policy Conditions
33
Figure 2-23: Policy Settings - IP Address Range for the Policy
33
Figure 2-24: Policy Settings - Available Options
34
Figure 2-25: Policy Settings - Summary
35
Figure 2-26: DHCP GUI - Policy Name: Audiocodes IPP User Class
35
Making Sure the DHCP Server Is Correctly Configured for Auto Provisioning
36
Creating a Configuration File for Auto Provisioning
37
Figure 2-27: Web Interface - Configuration File
37
Saving a Single Phone's Default Configuration as a .Cfg File
37
Configuring the Phone According to Requirements
38
Creating a Delta Configuration .Cfg File
38
Figure 2-28: Web Interface - Loading a New Configuration File
38
Loading the Delta .Cfg File to Another Phone
38
Loading the Delta .Cfg File to Another Phone, Signing In, Testing
38
Save the Phone's Newly Configured Settings as a .Cfg File
38
Allowing Users to Display Phone # or Ext # in Phone Screen
39
Changing the Order of the Sign-In Method
39
Forcing Sign-In with PIN Code
39
Signing in to the Phone
39
Table 2-6: Forcing Sign-In with PIN Code
39
Testing the Phone
39
Online Sign-In through Microsoft's Cloud PBX
40
Copying the Configuration File to the Provisioning Server
41
Triggering Automatic Provisioning
41
Table 2-7: Online Sign-In
41
Troubleshooting Automatic Provisioning
42
Table 2-8: Troubleshooting Deployment Problems
42
Using the Phone Screen
42
Table 2-9: Web Interface - Status & Diagnostics - Tracing
44
Using the Web Interface
44
3 Manual Configuration of a Single IP Phone
45
Configuring Network Connections
45
Configuring LAN Connection Type
45
Figure 3-1: Web Interface - Network Settings - Static IP
46
Table 3-1: Network Settings - Static IP
46
Figure 3-2: Web Interface - Network Settings - Automatic IP (DHCP)
47
Table 3-2: Network Settings - Automatic IP (DHCP)
47
Configuring LAN Port / PC Port
49
Figure 3-3: Web Interface - LAN Port Mode / PC Port Mode
49
Table 3-3: Port Settings
49
Configuring VLAN Settings
50
Figure 3-4: Web Interface - VLAN Settings
50
Table 3-4: VLAN Parameters Description
50
Configuring Personal Settings
52
Configuring Language
52
Figure 3-5: Language
52
Table 3-5: Language Display Parameters
52
Configuring a Personal Directory
53
Figure 3-6: Web Interface - Personal Directory
53
Figure 3-7: Web Interface - Directory - Add Contact
53
Configuring Function Keys
55
405HD and 420HD Phones
55
Figure 3-8: Web Interface - Function Keys
55
Table 3-6: Speed Dial Parameter
56
Figure 3-10: Web Interface - Function Keys - Paging Parameters
57
Figure 3-9: Web Interface - Function Keys - Paging
57
430HD and 440HD Phones
58
Figure 3-11: Web Interface - Function Keys
58
Figure 3-12: Web Interface - Function Keys - Paging
59
Figure 3-13: Web Interface - Function Keys - Paging Parameters
59
Configuring Programmable Keys Using the Web Interface
61
430HD and 440HD Phones
61
Figure 3-14: Web Interface - Programmable Keys
61
Figure 3-15: Web Interface - Programmable Key - Speed Dial / Speed Dial+Blf
61
Figure 3-16: Web Interface - Programmable Keys
62
Figure 3-17: Web Interface - Programmable Keys - Line Settings - Paging
62
Figure 3-18: Web Interface - Programmable Line Keys - Selecting a Key Event
63
Figure 3-19: Web Interface - Programmable Keys - Line Key 6
63
450HD Phone
64
Figure 3-20: Web Interface - Programmable Keys
64
Figure 3-21: Web Interface - Programmable Keys - Speed Dial
64
Figure 3-22: Web Interface - Programmable Keys
65
Figure 3-23: Web Interface - Programmable Keys - Key Event
66
Configuring Programmable Keys Using the Configuration File
67
430HD and 440HD Phones
67
Table 3-7: Programmable Key Parameters in the Configuration File - 430HD and 440HD Phones
67
450HD Phone
68
Table 3-8: Programmable Key Parameters in the Configuration File - 450HD Phone
68
Configuring Tones
70
Configuring CPT Regional Settings
70
Figure 3-24: Web Interface - Tones - Regional Settings
70
Table 3-9: Regional Parameters
70
Uploading Ring Tones
72
Table 3-10: Ring Tone File URI in the Configuration File
73
Table 3-11: Ring Tones Parameter in the Configuration File
73
Configuring Phone Screen Settings
74
Table 3-12: Phone Screen Contrast Parameters
74
Table 3-13: Screen Contrast Parameters - 450HD Only
75
Configuring Voip Settings
77
Configuring TLS/SSL over SIP
77
Table 3-14: TLS/SSL over SIP Parameters
77
Configuring TLS/SSL over SIPE
78
Table 3-15: TLS/SSL over SIPE Parameters
78
Configuring an Outbound Proxy
79
Table 3-16: Proxy and Registrar Parameters
79
Configuring Dialing
80
Adjusting the DTMF Level
80
Configuring Automatic Dialing
80
Table 3-17: Automatic Dialing Parameters
80
Table 3-18: Automatic Dialing Parameters
80
Configuring Default Audio Device
81
Configuring Pause Dialing for a Speed Dial to an Ext. Behind an IVR
81
Table 3-19: Pause Dialing
81
Table 3-20: Default Audio Device Parameter
82
Disabling the Phone Microphone
83
Table 3-21: Disable Microphone Parameter
83
Configuring the TRANSFER Key to Perform Consultative Transfer
84
Enabling Semi-Consultative Transfer
84
Table 3-22: Changing TRANSFER Key Functionality
84
Table 3-23: Semi-Consultative Transfer Parameter
84
Disabling the Bxfer (Blind Transfer) Softkey
85
Table 3-24: Blind Transfer Softkey Parameter
85
Enabling Electronic Hook Switch
86
Table 3-25: EHS Parameter
86
Disabling Audial Call Waiting Indication
88
Table 3-26: Call Waiting Audial Indication Parameter
88
Configuring Busy on Busy
89
Configuring Disconnect if Handset On-Hooked after Putting Call on Hold
90
Table 3-27: Disconnect if Handset On-Hooked after Call Put on Hold
90
Configuring Media Streaming
91
Configuring Quality of Service
91
Table 3-28: Qos Parameters
91
Configuring Codecs
92
Table 3-29: Codec Parameters
92
Configuring Real Time Protocol (RTP) Port Range
94
Table 3-30: Media Streaming - RTP Port Range
94
Configuring RTCP Extended Report
95
Table 3-31: RTCP_XR Parameter
95
Enabling Paging
96
Table 3-32: Paging Parameters
97
Enabling Barge-In
99
Table 3-33: Paging - Allow Barge in
99
Enabling Vocanom on the 405HD and 420HD Phones
100
Table 3-34: Vocanom SIP URI Parameter
100
Configuring a Dedicated Voicemail Server
101
Table 3-35: Dedicated Voicemail Server - Parameters
101
Securing Voicemail Access by PIN Code Authentication
102
Table 3-36: Securing Voicemail Access by PIN Code Authentication Parameter
102
Setting up a Cloud User's Voicemail / MWI
103
Figure 3-44: Setting up a Dial Plan
104
Figure 3-46: Dial Plan: Rules and Settings
105
Enabling Unified Messaging
106
Figure 3-50: Browse to the um Dial Plan
107
Troubleshooting
108
Configuring Security
109
Using the Encryption Tool
109
Encrypting Configuration Files
109
Encrypting Passwords in Configuration File
109
Managing Security Certificates
111
Loading the Root CA Certificate to the Phone
111
Loading the Client Certificate to the Phone
112
Table 3-37: Root CA Certificate Parameters
112
Generating a Certificate Signing Request
113
Table 3-38: Client Certificate Parameters
113
Configuring 802.1X Authentication
114
EAP MD5 Mode
114
EAP TLS Mode
114
Using the Phone Screen
114
Using the Web Interface / Configuration File
115
EAP MD5 Mode
115
Table 3-39: EAP MD5 Parameters
115
EAP TLS Mode
116
Table 3-40: EAP TLS Parameters
116
Configuring HTTPS
117
Supported Encryption Ciphers and TLS Version
117
Configuring Advanced Applications
118
Dynamic URL Provisioning
118
Table 3-41: Configuring Automatic Provisioning Performed by DHCP
118
DHCP Option 160
121
DHCP Options 66 and 67
121
Configuring Date and Time
122
Configuring Daylight Saving Time
122
Table 3-42: Daylight Saving Time Parameters
123
Configuring NTP Server
125
Table 3-43: NTP Server Parameters
126
Configuring NTP Server Via DHCP
127
Table 3-44: NTP Server and GMT Parameters
128
Configuring Contacts (LDAP)
129
Table 3-45: LDAP Parameters
130
Configuring T9
132
AudioCodes 405HD User Manual (102 pages)
IP Phone for Microsoft Skype for Business
Brand:
AudioCodes
| Category:
IP Phone
| Size: 3.09 MB
Table of Contents
Table of Contents
3
Customer Support
7
Documentation Feedback
7
Related Documentation
8
1 Introducing the 405HD IP Phone
9
About Audiocodes' Series of High Definition IP Phones
9
Cutting Edge Voice Quality & HD Voip
9
2 Setting up the Phone
11
Unpacking
11
Device Description
11
Front View
11
Figure 2-1: Front View
12
Table 2-1: Font View Description
12
Rear View
13
Figure 2-2: Rear View
13
Cabling
14
Table 2-2: Rear View Description
14
Table 2-3: Cabling
14
Mounting the Phone
15
Mounting the Phone on a Desktop
15
Mounting on a Wall
15
Routing the Handset Cable
15
Figure 2-3: Desktop Mounting
15
Figure 2-4: Wall Mounting
15
3 Getting Started
17
Getting Acquainted with the Phone Screen
17
Figure 3-1: Phone Screen in Idle State
17
Table 3-1: Phone Screen in Idle State
17
Softkeys
18
Table 3-2: Softkeys
18
Navigating the Phone Menu
19
Figure 3-2: Phone Menu
19
Displayed Messages
20
Table 3-3: Messages Displayed in the Phone Screen Indicating Processes in Progress
20
4 Signing in
21
Signing in with PIN Code
21
Signing in with User Name and Password
22
Signing in with the Cloud PBX Web Option
22
Switching from Letters to Numbers/Symbols
23
Figure 4-1: Entering Letters of the Alphabet
23
Table 4-1: Symbol Options
23
Signing out
24
Figure 4-2: Entering a Symbol (E.g., a Dot)
24
Figure 4-3: Reverting to Letters (E.g., Abc)
24
Figure 4-4: Login
25
Figure 4-5: Web Interface - Home Page
25
Signing out When the 'Sign Out' Softkey Is Removed from the Screen
25
Figure 4-6: Sign-In - Content Blocked
26
Figure 4-7: Sign-In - Windows Security Prompt
26
Figure 4-8: Windows Security Prompt
27
Figure 4-9: Sign-Out
27
5 Unlocking a Locked Phone
29
6 Customizing the Phone
31
Changing the Screen Language
31
Selecting Ring Tone
32
Enabling Call Waiting
33
Managing Simultaneous Incoming Calls
33
Configuring Busy on Busy
34
Defining Call Forwarding
35
Setting Date and Time
36
Table 6-1: Time Zones
37
Changing Screen's Contrast Level
38
Defining Screen's Backlight Timeout
39
Selecting an Answering Device
40
Defining Location
40
Defining an Outbound Proxy
41
Adjusting Volume
42
Adjusting Ring Volume
42
Adjusting Tones Volume
42
Adjusting Handset Volume
43
Adjusting Speaker Volume
43
Adjusting Headset Volume
43
Managing Phone Directories
44
Accessing Directories
44
Adding a Contact to the Personal Directory
45
Editing Contact Information in the Personal Directory
46
Deleting a Contact from the Personal Directory
47
Adding a Person to Favorites after a Call with Them Is Logged
48
Removing a Person from Favorites
48
Searching for a Contact in a Directory
49
Searching for a Contact in the Corporate Directory Using T9
50
Changing from T9 to A/A/1
50
Defining a Speed Dial
51
Defining a Phone Key as a Speed Dial
51
Configuring Pause Dialing for a Speed Dial to an Ext. Behind an IVR
52
Using a Vocanom Speed Dial
52
Editing a Speed Dial
52
Deleting Speed Dials
52
Defining Phone Keys as Paging Dials
53
Changing Your Presence Status
54
Table 6-2: Presence Statuses
54
Viewing Microsoft Exchange Calendar in the Phone Screen
55
Receiving Meeting Reminders
56
7 Performing Basic Operations
57
Using Audio Devices
57
Making Calls
57
Dialing
58
Redialing
59
Dialing a Missed Call
60
Answering Calls
60
Rejecting Incoming Calls
61
Silencing Incoming Calls
61
Making a New Call Even Though a Call Is Coming in
61
Ending an Established Call
62
Viewing Missed, Received and Dialed Calls
62
Advertisement
AudioCodes 405HD Administrator's Manual (84 pages)
400HD Series IP Phone Manager Pro
Brand:
AudioCodes
| Category:
IP Phone
| Size: 4.49 MB
Table of Contents
Table of Contents
3
Customer Support
7
Documentation Feedback
7
Related Documentation
8
1 Introduction
11
About this Manual
11
Zero Touch Provisioning
11
Zero Touch Provisioning Process - Skype for Business Phone
12
Zero Touch Provisioning - Non Skype for Business Phone
12
Figure 1-1: Zero Touch Provisioning - Skype for Business Phone
12
Figure 1-2: Zero Touch Provisioning - Non Skype for Business Phone
12
2 Starting up and Logging in
13
Figure 2-1: Logging in to the IP Phone Manager Pro Via the OC
13
Figure 2-2: Login
13
Figure 2-3: Monitor Dashboard
14
3 Implementing Zero Touch Provisioning
15
Before Implementing Zero Touch
15
Table 3-1: Preparing the Network for Zero Touch
15
Preparing a Template Per Tenant/Model
16
Figure 3-1: IP Phones Configuration Templates Page: Add New Template Button
16
Figure 3-2: Add New Template
16
Uploading .Img Firmware File to the Server
17
Figure 3-3: Default Template Indication
17
Figure 3-4: Phone Firmware Files
17
Configuring DHCP Option 160 with a Tenant URL
18
Figure 3-5: Tenant Urls
18
Figure 3-6: Verifying the Phone's Configuration File
20
Configuring DHCP Option 160 with System URL
21
Figure 3-7: Cfg File Located on the Server
21
Editing the DHCP Option 160 Cfg File
22
Figure 3-8: DHCP Option Configuration
22
Figure 3-9: Edit DHCP Option
22
Table 3-2: DHCP Option
23
Editing the SBC HTTP Proxy
24
Figure 3-10: Proxy DHCP Options Configuration
24
4 Adding Users & Devices in Non-Skype for Business Environments
25
Exporting 'System User' to Zip File
25
Figure 4-1: Export Users and Devices Information
25
Figure 4-2: Csv File in Excel
25
Adding Users and Devices Information to the Csv File
26
Importing the Csv File
26
Figure 4-3: Import Users & Devices Information
26
Table 4-1: Csv File Information
26
5 Troubleshooting
27
Displaying Last N Activities Performed in the Web Interface
27
Figure 5-1: System Logs
27
Figure 5-2: Web Admin
27
Displaying Archived Activates Performed in the Web Interface
28
Figure 5-3: Last Activities Logged in the Web Interface
28
Figure 5-4: Archive Files
28
Displaying Last N Activates Performed in IP Phone Manager Pro
29
Figure 5-5: Logged Activities Performed in IP Phone Manager Pro
29
Displaying Archived Activities Performed in IP Phone Manager Pro
30
Figure 5-6: Logged Last Activities Performed in IP Phone Manager Pro
30
Figure 5-7: Logged Archived Activities Performed in IP Phone Manager Pro
30
A Managing IP Phones Behind a NAT Using SBC HTTP Proxy
31
B Monitoring and Maintaining the Phone Network
33
Monitoring the Network from the Dashboard
33
Figure B-1: Dashboard
33
Figure B-2: Dashboard - Skype for Business IP Phone Offline
33
Table B-1: Dashboard - Status Thumbnails
34
Viewing Network Topology
35
Figure B-3: Network Topology Page
35
Figure B-4: Network Topology Page
35
Checking Devices Status
36
Figure B-5: Devices Status
36
Figure B-6: Devices Status Filter
36
Figure B-7: Actions Menu - Single User
37
Table B-2: Actions Menu
37
Figure B-8: Actions Menu - Selected Rows
38
Monitoring Alarms
39
Figure B-9: Alarms
39
Table B-3: Alarms
39
B.4 Monitoring Alarms
39
Registration Failure Alarm
40
Survivable Mode Start Alarm
40
Table B-4: IP Phone Registration Failure Alarm
40
Table B-5: IP Phone Survivable Mode Start Alarm
40
Lync Login Failure Alarm
41
Table B-6: IP Phone Lync Login Failure Alarm
41
Endpoint License Alarm
42
Table B-7: IP Phone Endpoint License Alarm
42
IP Phone Speaker Firmware Download Failure
43
Table B-8: IP Phone Speaker Firmware Download Failure Alarm
43
IP Phone Speaker Firmware Upgrade Failure
44
Table B-9: IP Phone Speaker Firmware Upgrade Failure
44
IP Phone Conference Speaker Connection Failure
45
IP Phone General Local Event
45
Table B-10: Conference IP Phone Has no Connection to Speaker
45
Table B-11: IP Phone General Local Event
45
IP Phone Web Successive Login Failure
46
Searching for Alarms
46
Performing Actions on Alarms
46
Table B-12: IP Phone Web Successive Login Failure
46
Maintaining Users
47
Adding a User
47
B.7 Maintaining Users
47
Figure B-10: Searching for a User/Device
47
Figure B-11: New User
47
Searching for Users/Devices
47
Adding a Phone
48
B.7.3 Adding a Phone
48
Editing a User
48
Figure B-12: Add New Device to User
48
Deleting a User
49
Viewing Device Status
49
Managing Multiple Users
50
Figure B-13: Manage Multiple Users
50
Table B-13: Managing Multiple Users - Actions
51
Maintaining Multiple Devices
53
Figure B-14: Manage Multiple Devices
53
Table B-14: Managing Multiple Devices - Actions
54
B.10 Managing Configuration Files
55
Figure B-15: Manage Configuration Files
55
B.11 Managing Firmware Files
56
Figure B-16: Phone Firmware Files
56
Figure B-17: .Img Firmware File Upload
56
AudioCodes 405HD User Manual (74 pages)
VoIP, 400 IP Phone Series
Brand:
AudioCodes
| Category:
IP Phone
| Size: 1.29 MB
Table of Contents
Table of Contents
3
Customer Support
7
Documentation Feedback
7
Related Documentation
8
1 Introducing the 405 / 405G IP Phone
9
About Audiocodes' 400HD Series of IP Phones
9
Features Common to All Audiocodes IP Phones
9
Unified Communications
9
Enterprise IP Telephony
9
IP Contact Centers
10
2 Setting up the Phone
11
Unpacking
11
Device Description
11
Front View
11
Figure 2-1: Front View
12
Table 2-1: Font View Description
12
Rear View
13
Figure 2-2: Rear View
14
Table 2-2: Rear View Description (from L-R)
14
Cabling
15
Mounting
15
Mounting on a Desk
15
Figure 2-3: Desktop Mounting
15
Table 2-3: Cabling
15
Mounting on a Wall
16
Routing the Handset Cable
16
Figure 2-4: Wall Mounting
16
3 Getting Started
17
LCD in Idle State
17
Figure 3-1: LCD in Idle State
17
Table 3-1: LCD in Idle State
17
Softkeys
18
Table 3-2: Softkeys
18
Accessing Menus
19
Figure 3-2: Menus
19
Entering Numbers, Alphabetical Letters and Symbols
20
Figure 3-3: Alphanumerical Selection
20
Figure 3-4: Selected Alphanumerical Mode (Abc)
20
Displayed Messages
22
Table 3-3: Messages Displayed on LCD Indicating Processes in Progress
22
4 Customizing Your Phone
23
Selecting Language
23
Selecting Ring Tone
24
Enabling Call Waiting
25
Setting Date and Time
26
Changing LCD Contrast Level
27
Setting the LCD Backlight Timeout
28
Changing the Default Answer Device
29
Restarting the Phone
29
Adjusting Volume
30
Adjusting Ring Volume
30
Adjusting Tones Volume
30
Adjusting Handset Volume
31
Adjusting Speaker Volume
31
Adjusting Headset Volume
31
Defining Call Forwarding
32
Managing Your Personal Directory
33
Accessing the Directory
33
Adding Contacts to the Personal Directory
33
Editing a Contact
35
Deleting a Contact
36
Searching for a Contact
36
Configuring Keys
37
Configuring Speed Dial Keys
37
Editing a Speed Dial
38
Deleting a Speed Dial
38
Configuring Softkeys
39
Table 4-1: Softkey Functionalities
39
Deleting a Configured Softkey
40
Configuring a Softkey as a Speed Dial
40
Configuring a Softkey as a Speed Dial + BLF
40
Configuring a Navigation Key Position Function
41
Removing a Configured Function
42
5 Performing Basic Operations
43
Using Audio Devices
43
Making Calls
43
Dialing
44
Redialing
44
Dialing a Missed Call
45
Answering Calls
45
Rejecting Incoming Calls
46
Silencing Incoming Calls
46
Ending an Established Call
46
Viewing Missed, Received and Dialed Calls
47
6 Performing Advanced Operations
49
Answering Waiting Calls
49
Placing Calls on Hold
50
Calling a Contact Listed in the Directory
50
Enabling Auto Redial
50
Pressing a Speed Dial Key to Make a Call
52
Transferring a Call
52
Attended Transfer
52
Semi- Attended Transfer
53
Blind Transfer
53
Hosting 3-Way Conference Calls
54
Leaving a 3-Way Conference You Set up Without Disconnecting the Others
54
Muting Calls
54
Activating Do Not Disturb
55
Retrieving Voice Mail Messages
55
Using Two Lines
56
Choosing a Extension Line
56
Making a Call on an Extension Line
56
Making up to Eight Calls Per Extension Line
57
Toggling between up to Eight Calls Per Extension Line
57
Answering Calls
57
Ending Calls
57
Logging into a Remote HTTP/S Server
58
AudioCodes 405HD Quick Reference Manual (2 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 0.21 MB
Table of Contents
Answer a Call
1
Transfer a Call
1
Phone Overview
1
Access Voice Mail
2
Corporate Directory
2
AudioCodes 405HD Quick Manual (5 pages)
Brand:
AudioCodes
| Category:
IP Phone
| Size: 0.4 MB
AudioCodes 405HD Quick Manual (4 pages)
GbE IP Phone
Brand:
AudioCodes
| Category:
IP Phone
| Size: 0.46 MB
Advertisement
Related Products
AudioCodes 420HD
AudioCodes 430HD
AudioCodes 440HD
AudioCodes 400HD Series
AudioCodes 450HD
AudioCodes 405
AudioCodes 445HD
AudioCodes Mediant 4000 SBC
AudioCodes Mediant 4000B SBC
AudioCodes Mediant 4000 E-SBC
AudioCodes Categories
Gateway
IP Phone
Controller
Network Router
Conference System
More AudioCodes Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL