Samsung UD55E-P User Manual
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Samsung UD55E-P User Manual

Samsung UD55E-P User Manual

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UD55E-P UD55E-S
The colour and the appearance may differ depending on the product,
and the specifications are subject to change without prior notice to
improve the performance.

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Summary of Contents for Samsung UD55E-P

  • Page 1 User Manual UD55E-P UD55E-S The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.

  • Page 2: Table Of Contents

    Table of contents Before Using the Product Installing the Wall Mount Source Wall Mount Kit Specifications (VESA) Copyright Remote Control (RS232C) Safety Precautions Cable Connection Using MDC Symbols Connection Control Codes Cleaning MDC Programme Installation/Uninstallation 47 Storage Installation Electricity and Safety Uninstallation Installation Connecting and Using a Source...
  • Page 3 Table of contents Template Colour Temperature Picture Off Clone Product White Balance Reset Picture 2 Point ID Settings 10 Point Device ID PC Connection Cable Gamma OnScreen Display Device ID Auto Set Calibrated value DisplayPort daisy chain Advanced Settings PIP Settings Video Wall Dynamic Contrast Apply to...
  • Page 4 Table of contents Sound Adjustment System Auto Power Off Temperature Control HDMI Sound Accessibility Menu Transparency Device Manager Speaker Settings High Contrast Keyboard Settings Sound Output Enlarge Mouse Settings Reset Sound Pointer Settings Setup Initial settings (System) Play via Time Change PIN Network Clock Set...
  • Page 5 Correct Disposal of This Product Troubleshooting Guide More settings (Waste Electrical & Electronic Equipment) Correct disposal of batteries in this product Requirements Before Contacting Samsung Reset All Customer Service Centre Optimum Picture Quality and Afterimage Testing the Product Burn-in Prevention...

  • Page 6: Before Using The Product

    © 2015 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

  • Page 7: Safety Precautions

    Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Caution ― The following images are for reference only. Real-life situations may differ from what is shown in the images.

  • Page 8: Storage

    Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white- • An electric shock or injury may result. coloured stains on the product. ―...

  • Page 9: Installation

    THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • A fire may result. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result.
  • Page 10 SAMSUNG • Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.

  • Page 11: Operation

    If the product is dropped or the outer case is damaged, turn off the power Do not lift or move the product by pulling the power cord or any cable. switch and disconnect the power cord. Then contact Samsung Customer Service Centre.
  • Page 12 • Your eyesight may deteriorate. when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. • Product failure, an electric shock or fire may result. Do not hold the product upside-down or move it by holding the stand.
  • Page 13 Rest your eyes for more than 5 minutes for every 1 hour of product use. Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that •...

  • Page 14: Precautions When Handling The Panel

    Precautions when handling the panel Do not stand the product as shown in the image. The panel is fragile and can get damaged. Lay the product down to handle it as shown in the image. (the packaging can be used). Ensure you use the handles on the back when moving the product.

  • Page 15: Preparations

    Chapter 02 Preparations Checking the Components Components ― Components may differ in different locations. - Contact the vendor where you purchased the product if any components are missing. - The pictures may look different from the actual components. Warranty card - A stand is not provided with the product.

  • Page 16: Parts

    Parts ― The External sensor KIT has a remote-control sensor, a brightness sensor and function keys. If mounting the display onto a wall, you can move the External sensor KIT to the side of the display. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

  • Page 17: Reverse Side

    Reverse Side Port Description ― The colour and shape of parts may differ from what is shown. Specifications are RS232C IN Connects to MDC using an RS232C cable. subject to change without notice to improve quality. RS232C OUT IR OUT Receives the remote control signal via the external sensor board and outputs the signal via LOOP OUT.

  • Page 18: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power off the product.
  • Page 19 Display information about the current input TOOLS INFO Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu. RETURN EXIT Return to the previous menu. HDMI Manually select a connected input source from PC, DVI, HDMI1,...

  • Page 20: Connection Using An Ir Stereo Cable (Sold Separately)

    Connection Using an IR Stereo Cable (sold separately) Make sure to connect the External ambient sensor while the product is powered off. Then, power on the product. IR OUT Controlling more than one display product using CONTROL IN your remote control •...

  • Page 21: Before Installing The Product (Installation Guide)

    • Otherwise, it may fall and cause personal injury. • Make sure to install the specified wall mount. Switching between portrait and landscape ― Contact Samsung Customer Service Centre for further details. • To use the product in portrait orientation, rotate it clockwise. Ventilation...

  • Page 22: Dimensions

    Figure 1.3 Side view Installation on an Indented Wall ― Contact Samsung Customer Service Centre for further details. Plane view Minimum 40 mm Minimum 70 mm Minimum 50 mm Minimum 50 mm Ambient temperature: Under 35 C ― When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 35 C.

  • Page 23: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

  • Page 24: Wall Mount Kit Specifications (Vesa)

    Samsung is not liable for these kinds of accidents. • Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used or the consumer fails to follow the product installation instructions.

  • Page 25: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 TxD (No.2), RxD (No.3), GND (No.5) Signal Bit rate 9600 bps Detect data carrier Data bits 8 bit Received data Parity None...

  • Page 26: Lan Cable

    LAN Cable • RS232C cable Connector: 9-Pin D-Sub • Pin assignment Cable : Cross Cable 1 2 3 4 5 6 7 8 -P1- -P2- -P1- -P1- -P2- -P2- Female --------> Female <-------- Pin No Standard Colour Signal ---------- White and orange Orange White and green Blue...
  • Page 27 Cross LAN cable (PC to PC) • Connector : RJ45 Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 MDC Signal Signal <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <--------> <-------->...

  • Page 28: Connection

    Connection • Connection 2 • Connection 1 RJ45 RJ45 RS232C RS232C RS232C RS232C • Connection 3 RJ45 RS232C RS232C RS232C RS232C...

  • Page 29: Control Codes

    Command type Command Value range Control Codes Video Wall On 0x84 Viewing control state (Get control command) Video Wall User Control 0x89 Header Command Data length Checksum • All communications take place in hexadecimals. The checksum is calculated by adding up all 0xAA Command type values except the header.

  • Page 30: Volume Control

    Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 31 Input source control 0x24 HDMI2_PC • Function 0x25 DisplayPort The input source of a product can be changed using a PC. ― DVI_video, HDMI1_PC and HDMI2_PC cannot be used with the Set command. They only respond to • Viewing input source state (Get Input Source Status) "Get"...
  • Page 32 Screen mode control • Nak Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The screen mode of a product can be changed using a PC. 0xAA 0xFF 0x18 "ERR" Screen mode cannot be controlled when the Video Wall function is enabled.
  • Page 33 PIP On/Off control Auto adjustment control (PC and BNC only) • Function • Function The PIP mode of a product can be turned on or off using a PC. Automatically adjust the PC system screen using a PC. ― Only available on models that have the PIP function. •...
  • Page 34 Video Wall Mode Control Safety Lock • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 35 Video Wall On • Nak Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function Turn Video Wall on or off on the product from your computer. 0xAA 0xFF 0x84 • Get Video Wall On/Off Status "ERR": A code showing what error has occurred Header Command Data length...
  • Page 36 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 37 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Ack Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo •...

  • Page 38: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...

  • Page 39: Connection Using A Dual-Link Dvi Cable

    Connection using a Dual-link DVI cable Connection Using an HDMI-DVI Cable After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the computer. Sound →...

  • Page 40: Connection Using An Hdmi Cable

    ― The DisplayPort interface (DP IN) on the product and the provided DP cable are designed based on the VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be held responsible for any issues from using a cable that is not VESA compliant.

  • Page 41: Connecting An External Monitor

    Connecting an External Monitor • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. ― Connecting parts may differ in different products. ― The DP OUT (LOOPOUT) port is only available when the input source is PC, DVI, HDMI1, HDMI2 (PC connection), DisplayPort, MagicInfo...

  • Page 42: Connecting To A Video Device

    Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―...

  • Page 43: Connection Using An Hdmi-Dvi Cable

    Connection Using an HDMI-DVI Cable ― Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To resolve this, additionally connect an audio cable to the audio ports on the product and video device. ―...

  • Page 44: Connection Using An Hdmi Cable

    Connection Using an HDMI Cable Connecting to an Audio System ― Connecting parts may differ in different products. Using an HDMI cable or HDMI to DVI Cable (up to 1080p) • For better picture and audio quality, connect to a digital device using an HDMI cable. •...

  • Page 45: Connecting The Lan Cable

    Connecting the LAN Cable ― Connecting parts may differ in different products. RJ45 • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair.

  • Page 46: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source.

  • Page 47: Using Mdc

    Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. - For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. MDC Programme Installation/Uninstallation In the displayed "Ready to Install the...

  • Page 48: Connecting To Mdc

    Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. Monitor 1 RS232C IN RS232C OUT Monitor 2 Computer...

  • Page 49: Using Mdc Via Ethernet

    Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB. Computer RJ45 Monitor 1...
  • Page 50 Connection using a cross LAN cable ― Multiple products can be connected using the RS232C IN / OUT port on the product. Monitor 1 RJ45 RS232C OUT Monitor 2 Computer...

  • Page 51: Home Feature

    Chapter 05 Home feature → This feature is provided in Support Go to Home. Accessible using the HOME button on the remote control. Player ― To use the Player feature, set Play via MagicInfo in System. Play a range of content such as channels with schedules assigned, templates or files. Play channels or content using any of the following methods.

  • Page 52: Approving A Connected Device From The Server

    Approving a connected device from the server Select Device from the top menu bar. Approving the Lite server • Set MagicInfo Mode Lite Server Network Settings. Approve and use the Lite server now. ― First configure the server Network Settings before device approval.

  • Page 53: Setting The Current Time

    Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Lite Server user's manual>. ―...
  • Page 54 Approving the Premium server Select Device from the top menu bar. • Set MagicInfo Mode Premium Server Network Settings. Premium Approve and use the server now. ― First configure the server Network Settings before device approval. Access the server you have assigned to your device. Select Premium from the menus on the left.
  • Page 55 Enter the information required to approve the device. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refer to the <MagicInfo Premium Server user's manual>.

  • Page 56: Network Channel

    Network Channel Device : All Content : All Sort by : File Name Options Player 1 / 4 item(s) Browse and play content stored on the selected device. Play content, templates and schedules configured on the server. • You can view whether the server is connected (approval) in the Player menu screen.

  • Page 57: Available Features In The Player Page

    Available features in the Player page Player list page provides the following features. Device • Select either Internal to search for a desired device list. Internal Content • Select a content type as criterion to search for a desired content list. Video Image Flash...

  • Page 58: Player Page Settings Menu

    Player page Settings menu Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings Internal • Picture Size Settings Set the screen size for content. Select the storage location that you want to download scheduled channels Picture Size Video Image...
  • Page 59 Default content This default content will be displayed if you run a channel while no programmes are scheduled on the channel. None • Safely Remove Safely removes USB memory Reset Restore all the values under Settings to the default when the product was purchased.

  • Page 60: When Content Is Running

    When Content is Running Press the INFO button on the remote control. Current Time • Type : Type of channel currently playing • Viewing the details of the content that is running ― Only applicable during Network Channel Local Channel playback.
  • Page 61 Changing the settings for the content that is running Press the TOOLS button on the remote control during content playback to configure settings such as Picture Mode. Playlist • View a list of content items currently playing. Music • Set the background music for the content currently playing. Picture Mode •...

  • Page 62: File Formats Compatible With Player

    File Formats Compatible with Player Template files and LFD(.lfd) files • Supported file systems include FAT32 and NTFS. Restrictions • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be • Ensure a distributed folder (content / schedules) exists in Internal memory.
  • Page 63 Contents File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf MPEG4 SP / ASP *.wmv HE-AAC *.mp4 *.mov H.264 BP / MP / HP *.3gp MPEG(MP3) *.vro...
  • Page 64 Video Audio Image • 3D video is not supported. • Audio content with a Bit rate or Frame rate • Compatible image file format : JPEG, PNG, BMP larger than the rate specified in the table above • Content with a resolution larger than the ―...
  • Page 65 Flash Power Point • Flash player 11.0 and older and Flash Air 3.0 and • Compatible document file formats • Compatible document file formats older versions are supported. - Extension : ppt, pptx - Extension : pdf • Flash Animation - Version : Office 97 ~ Office 2007 •...
  • Page 66 WORD Template files • Compatible document file formats • Creation/editing/playback are only available in • Supported in Network Channel Local Template. Channel - Extension : .doc, .docx - Version : Office 97 ~ Office 2007 • Compatible document file formats - Extension : .lfd •...

  • Page 67: File Formats Compatible With Videowall

    File Formats Compatible with Videowall ― Refer to the <MagicInfo Server user's manual> for further details. Video Image • 3D video is not supported. • Compatible image file format : Jpeg, bmp, png • Content with a resolution larger than the resolution specified in the table •...
  • Page 68 Restrictions • Only one video (Video) file can be played per client. ― Different content files can be played on the displays of a video wall. Two video (Video) files cannot be played on a single display of a video wall. Available Not available Available...

  • Page 69: Schedule

    Schedule Available features in the Schedule page Schedule page provides the following features. HOME → Schedule → ENTER E Type • - Local: Add or edit schedules. - Network: View the network schedule configured on the server. Schedule Type : Local Device : Internal Options Device...

  • Page 70: Configuring Channel Schedules

    Configuring channel schedules Play media content such as videos, photos and music at a desired time. Select a channel to configure. Select video, music and photo content you want to apply to the channel schedule. (Start Time Stop Time) Set the time to play the schedule. Change the channel schedule name, and then select a destination folder to save to.

  • Page 71: Template

    Template Available features in the Template page Create unique content using templates. It is easy to create content. Simply change images and text in a template. HOME → Template → ENTER E Sort the template list using the following criteria. Market •...

  • Page 72: Entering Text

    Entering text Inserting content such as videos, photos and PDF files Create Template Create Template Press the volume button on the remote to change the font size. Select in the editable zone to add content or edit the existing text. Select in the editable zone to add content or edit the existing text.
  • Page 73 Preview Configure Template Name and Storage. Save Duration 23:59:59 Template Name Template01 Template preview is running. It will stop after 20 Storage Internal seconds. Save Cancel New town interior design Save Press the button to finish creating the content. Sustainble evolution unfolods tomorrw’s design Preview the created template using the Preview feature.

  • Page 74: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. When a duplicate file is not found on the external storage device HOME →...

  • Page 75: Id Settings

    ID Settings Assign an ID to a set. Device ID HOME → ID Settings → ENTER E Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u/d to select a number, and press E. ―...

  • Page 76: Displayport Daisy Chain

    DisplayPort daisy chain Select how you want to connect your devices. Clone Expand • ― Connection ― On all monitors connected through Loopout, set DisplayPort daisy chain Clone or Expand. to either (Do not use Clone Expand together.) ― After changing the setting on all the monitors that are connected, connect the computer to the primary monitor. ―...

  • Page 77: Video Wall

    Video Wall Customize the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MagicInfo →...

  • Page 78: Video Wall

    Video Wall You can activate or deactivate Video Wall. To organize a video wall, select On. • Horizontal x Vertical This feature automatically splits a videowall display based on a videowall matrix configuration. Enter the videowall matrix. The videowall display is split based on the configured matrix. The number of vertical or horizontal display devices can be set within the range 1 and 15. ―...

  • Page 79: Network Status

    Network Status Check the current network and Internet connection. HOME → Network Status → ENTER E Network Status - The displayed image may differ depending on the model.

  • Page 80: Picture Mode

    Advanced Color Management. - To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions. BD Wise • Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Wise. When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.

  • Page 81: On/Off Timer

    On/Off Timer ― You must set Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with the specified volume or input source.

  • Page 82: Off Timer

    Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.

  • Page 83: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. • • Message: Enter a message to display on the screen. → → ENTER E HOME Ticker • Time: Set the Start Time End Time to display a Message.

  • Page 84: Url Launcher

    URL Launcher For details on how to use the URL Launcher feature, contact the dealer the product was purchased from. ― To use the URL Launcher feature, set Play via URL Launcher in System. → → ENTER E HOME URL Launcher Change URL 12:00 URL Launcher...

  • Page 85: Screen Adjustment

    • - The displayed image may differ depending on the model. Wise. Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.

  • Page 86: Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)

    Backlight / Contrast / Brightness / Your product has several options for adjusting picture quality. Picture Mode Picture Mode settings Adjustable options Sharpness / Colour / Tint (G/R) Videos/Images Backlight Contrast Brightness Sharpness Shops & Shopping Centres, Offices & Schools, Terminals &...

  • Page 87: Colour Temperature

    Colour Temperature Adjust the colour temperature (Red / Green / Blue). (Range: 2800K–16000K) ― Enabled when Colour Tone is set to Off. ― Colour Temperature is disabled if Picture Mode is set to Calibration Wise. MENU m → Picture → Colour Temperature →...

  • Page 88: White Balance

    White Balance 2 Point Adjust the colour temperature for a more natural picture. MENU m → Picture → White Balance → ENTER E R-Gain G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness. • • Reset: Suitable for environments where videowall display are used. Picture 10 Point White Balance...

  • Page 89: Gamma

    Don't apply Apply • MENU m → Picture → Calibrated value → ENTER E ― To download the Advanced Color Management programme, visit www.samsung.com/displaysolutions. ― If Picture Mode is set to Calibration, Calibrated value is disabled. Picture Calibrated value Don't apply...

  • Page 90: Advanced Settings

    Advanced Settings Picture Mode Picture Mode settings Adjustable options Shops & Shopping Centres Videos/Images Dynamic Contrast Black Tone Flesh Tone Offices & Schools, Video Wall RGB Only Mode Colour Space MENU m → → → ENTER E Picture Advanced Settings Text Dynamic Contrast Black Tone...

  • Page 91: Dynamic Contrast

    Dynamic Contrast Advanced Settings Adjust the screen contrast. Dynamic Contrast High Medium High • Black Tone Darkest Black Tone Flesh Tone Select the black level to adjust the screen depth. RGB Only Mode Dark Darker Darkest • Colour Space Native Flesh Tone Motion Lighting Flesh...

  • Page 92: Picture Options

    Picture Options Picture Mode Picture Mode settings Adjustable options Shops & Shopping Centres, Videos/Images Colour Tone Digital Clean View MPEG Offices & Schools, Terminals & Noise Filter HDMI Black Level Film Mode MENU m → → → ENTER E Picture Picture Options Stations, Video Wall...

  • Page 93: Colour Tone

    Colour Tone Picture Options Picture Mode is set to Text Colour Tone Cool Standard Warm • Picture Mode is set to Videos/Images BD Wise Digital Clean View Cool Standard Warm1 Warm2 • MPEG Noise Filter ― If Picture Mode is set to Calibration, Colour Tone is disabled.

  • Page 94: Hdmi Black Level

    HDMI Black Level Picture Options Selects the black level on the screen to adjust the screen depth. Colour Tone Auto Normal • ― Available only in HDMI1, HDMI2, DisplayPort mode (AV Timing : 480p, 576p, 720p, 1080i, 1080p). Digital Clean View MPEG Noise Filter Film Mode HDMI Black Level...

  • Page 95: Motion Plus

    Motion Plus Picture Options Removes blur and judder from scenes with larger amounts of rapid movement to provide a clearer picture. Colour Tone The menu names may vary depending on the country. Off: Switches Motion Plus off. Digital Clean View Clear: Sets Motion Plus Clear...

  • Page 96: Picture Size

    Picture Size choose size and aspect ratio picture displayed on screen. Picture Size MENU m → → → ENTER E Picture Picture Size ― Different screen adjustment options are displayed depending on the current input source. • 16:9: Sets the picture to 16:9 wide mode.

  • Page 97: Position

    Position Position Picture Size is set to Zoom1, Zoom2, Wide Fit, Screen Fit or Custom. Adjusts the picture position. is only available if ― To use the Position function after selecting Zoom1, Zoom2, Wide Fit, Screen Fit or Custom, follow these steps. Press the d button to select Position.

  • Page 98: Resolution

    Resolution If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize the picture quality by selecting the same resolution for the product as the PC using this menu. 1024x768 1280x768 1360x768...

  • Page 99: Auto Adjustment

    Auto Adjustment Adjust frequency values/positions and fine tune the settings automatically. MENU m → → → ENTER E Picture Auto Adjustment Picture Auto Adjustment - Available in mode only. - The displayed image may differ depending on the model. PC Screen Adjustment Coarse Fine •...

  • Page 100: Picture Off

    Picture Off Selecting Picture Off switches off the screen. The volume is not disabled. To switch the screen on, press any button other than the volume button. MENU m → Picture → Picture Off → ENTER E Picture Picture Off - The displayed image may differ depending on the model.

  • Page 101: Onscreen Display

    Chapter 07 OnScreen Display PIP Settings The picture from the external video source will be in the main screen and the picture from the product will be in the PIP sub- picture screen. MENU m → OnScreen Display → → ENTER E Main picture Sub picture OnScreen Display...
  • Page 102 PIP (Off / On): Activate or deactivate the PIP function. • • Source: You can select a source of the sub picture. Size ): Select a size for the subpicture. • Position ): Select a position for the sub-picture. Source •...

  • Page 103: Display Orientation

    Display Orientation Onscreen Menu Orientation Set the menu screen orientation. MENU m → OnScreen Display → Display Orientation → ENTER E • Landscape: Display the menu in landscape mode (default). • Portrait: Display the menu in portrait mode on the right side of the product screen. Display Orientation Source Content Orientation Onscreen Menu Orientation...

  • Page 104: Screen Protection

    Screen Protection Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. MENU m → OnScreen Display →...
  • Page 105 Timer Screen Burn Protection Screen Burn Protection. You can set the timer for Pixel Shift Screen Burn Protection feature stops automatically after a specified period of time. Timer Timer Immediate display Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).

  • Page 106: Immediate Display

    Immediate display Screen Burn Protection Select the screen saver you want to display immediately. Pixel Shift Pixel Rolling bar Fading screen • Timer Side Grey Immediate display When the screen is set to 4:3 aspect ratio, adjust the brightness of white margins on sides to protect the screen. Light Dark •...

  • Page 107: Message Display

    Message Display Source Info Select whether to display the source OSD when the input source changes. MENU m → OnScreen Display → Message Display → ENTER E • No Signal Message Message Display Select whether to display the no-signal OSD when no signal is detected. Source Info •...

  • Page 108: Menu Language

    Menu Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. MENU m → OnScreen Display → Menu Language →...

  • Page 109: Sound Adjustment

    Chapter 08 Sound Adjustment Sound Configure the sound ( ) settings for the product. HDMI Sound Select whether to hear from AV(HDMI) or PC(DVI). AV(HDMI) PC(DVI) • MENU m → Sound → HDMI Sound → ENTER E Sound HDMI Sound AV(HDMI) Speaker Settings Reset Sound...

  • Page 110: Speaker Settings

    Speaker Settings Sound Output If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound echo caused by the difference in decoding speed between the products speakers and the speakers attached to your audio receiver. If this MENU m →...

  • Page 111: Network

    Chapter 09 Network Network Status Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Network Settings → ENTER E You can check the current network and Internet status. Configure network settings to use various smart hub features such as Internet search, content sharing through a home network and feature updates.

  • Page 112: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. Connecting to a Wired Network See the diagram below.

  • Page 113: Automatic Network Settings (Wired)

    Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. Automatic Network Settings (Wired) On the dialog that appears, click the Support tab. Connect to the network using a LAN cable. On the Support Tab, click the Details button.

  • Page 114: Multimedia Device Settings

    Multimedia Device Settings FTP Mode Specify the FTP operating mode. MENU m → Network → Multimedia Device Settings → ENTER E Active Passive • Allow other devices such as smart phones and tablets on your network, to share content with your product.

  • Page 115: System

    Chapter 10 System Accessibility Menu Transparency Adjust transparency of menu box. MENU m → System → Accessibility → ENTER E High Medium • Accessibility High Contrast Set the background and font to high-contrast colours in Menu. Menu transparencies become opaque when the option is Menu Transparency Medium selected.

  • Page 116: Setup

    Setup Initial settings (System) After powering on the product for the first time, configure basic settings such as the language, channel and time. MENU m → System → Setup → ENTER E Press the button. ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". System If you want to change the PIN number, use the Change PIN...
  • Page 117 Play via MagicInfo URL Launcher Select the appropriate player mode depending on the environment where you are using the product. ― The Play via setting step only appears when connected to the network. Device Name User Input [Signage]Display 1 Select or enter a device name. This name can be shown on network remote controls over the network.

  • Page 118: Time

    Time You can configure Clock Set Sleep Timer. You can also set the product to automatically turn on or off at a specified time using the Timer function. ― Press the INFO button if you want to view the current time. MENU m →...

  • Page 119: Auto Source Switching

    Auto Source Switching Turning on the display with Auto Source Switching On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Auto Source Switching MENU m → System →...

  • Page 120: Power Control

    Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. MENU m → → → ENTER E System Power Control • PC module power Power Control The PC module can be turned on/off separately from the LFD.

  • Page 121: Standby Control

    Standby Control Power Control You can set the screen standby mode to be applied when an input signal is received. Auto Power On Auto • Power-saving mode will activate if no input signals are detected even though a source device is connected to the display. PC module power The message No Signal...

  • Page 122: Eco Solution

    Eco Solution Energy Saving Reduce the power consumption by adjusting the screen brightness. MENU m → System → Eco Solution → ENTER E Medium High • Eco Sensor Eco Solution To enhance your power savings, the picture settings will automatically adapt to the light in the room. Energy Saving •...

  • Page 123: No Signal Power Off

    No Signal Power Off Eco Solution Save power by turning the device off when no signal is received from any source. Energy Saving 15 min 30 min 60 min • ― Disabled when an attached PC is in power saving mode. Eco Sensor ―...

  • Page 124: Device Manager

    Device Manager Configure options for external input devices connected to the product. Keyboard Settings MENU m → System → Device Manager → ENTER E Connecting a keyboard to the product displays the Keyboard Settings menu. Device Manager Select Keyboard Keyboard Settings Select a keyboard you want to use from the available connected keyboards.

  • Page 125: Mouse Settings

    Mouse Settings Device Manager Connecting a mouse to the product displays the Mouse Settings menu. Keyboard Settings Select Mouse Mouse Settings Configure mouse connection settings or options for connected mouse devices. Pointer Settings ― Among connected mouse devices, only one mouse can be used. Mouse Options ―...

  • Page 126: Pointer Settings

    Pointer Settings Device Manager Specify the pointer size, speed and shape. Keyboard Settings Pointer Size Mouse Settings Specify the pointer size. Pointer Settings Small Medium Large Extra Large • Pointer Speed Specify the pointer speed. A higher speed increases the pointer sensitivity. - The displayed image may differ depending on the model.

  • Page 127: Play Via

    Play via Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. MagicInfo URL Launcher • MENU m → System → Play via → ENTER E System Play via MagicInfo...

  • Page 128: Security

    Security Safety Lock ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function. MENU m → System → Security → ENTER E • Security All the menus and buttons of the product and remote control, except for the LOCK button on the remote control, will be Safety Lock locked by the...

  • Page 129: Usb Auto Play Lock

    USB Auto Play Lock Security Select whether to automatically play MagicInfo content saved on a connected USB device. Safety Lock • Play MagicInfo content saved on the USB device automatically. Power On Button · • Button Lock Do not play MagicInfo content saved on the USB device automatically.

  • Page 130: General

    General Smart Security The security provided to protect your display device and connected storage devices against viruses includes. MENU m → → → ENTER E System General Smart Security General Smart Security Use this option to turn protection On/Off. • Smart Security Scan BD Wise...

  • Page 131: Bd Wise

    BD Wise General Wise. When Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Smart Security Wise is turned On, the picture mode is automatically changed to the optimal resolution. • BD Wise ― Available when you connect Samsung products that support BD Wise through an HDMI cable to the product.

  • Page 132: Anynet+ (Hdmi-Cec)

    Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung BD Wise product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.

  • Page 133: Auto Turn Off

    Auto Turn Off Anynet+ (HDMI-CEC) Setting an Anynet+ Device to turn automatically when the product is turned off. Anynet+ (HDMI-CEC) • ― If Auto Turn Off is set to Yes, running external devices will turn off at the same time as the product powers off. Auto Turn Off ―...

  • Page 134: Troubleshooting For Anynet

    Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. Anynet+ (HDMI-CEC) System •...
  • Page 135 Problem Possible Solution The connected device is not • Check whether or not the device supports Anynet+ functions. displayed. • Check whether or not the HDMI cable is properly connected. Anynet+ (HDMI-CEC) System • Check whether is set to in the menu.

  • Page 136: Hdmi Hot Plug

    HDMI Hot Plug General This feature is used to activate the time delay to turn on a DVI/HDMI source device. Smart Security • BD Wise DivX® Video On Demand Anynet+ (HDMI-CEC) Shows the registration code authorized for the product. HDMI Hot Plug If you connect to the DivXⓇ...

  • Page 137: Reset System

    Reset System This option returns the current settings under system to the default factory settings. MENU m → → → ENTER E System Reset System System Reset System - The displayed image may differ depending on the model.

  • Page 138: Software Update

    Chapter 11 Support Software Update MENU m → Support → Software Update → ENTER E Current version: This is the software Software Update menu lets you upgrade your product software to the latest version. version already installed in the product. ―...

  • Page 139: Contact Samsung

    Contact Samsung MENU m → → → ENTER E Support Contact Samsung View this information when your product does not work properly or when you want to upgrade the software. You can find information regarding our call centres and how to download products and software.

  • Page 140: Go To Home

    Go to Home Go to Home to play a variety of content from a memory device or a connected network. Player Accessible using the HOME button on the remote control. Search or play channels or content saved on devices. MENU m → Support →...

  • Page 141: Video Wall

    Video Wall Customize the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MagicInfo function. Network Status Check the current network and Internet connection.

  • Page 142: Reset All

    Reset All This option returns all the current settings for a display to the default factory settings. MENU m → Support → Reset All → ENTER E Support Reset All - The displayed image may differ depending on the model.

  • Page 143: Playing Photos, Videos And Music (Media Play)

    • Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.

  • Page 144: Compatible Devices With Media Play

    Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.

  • Page 145: Using A Usb Device

    Using a USB device Connecting a USB device Turn on your product. Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. Player page automatically appears as soon as a USB device connects to the product. ―...

  • Page 146: Playing Media Content From A Pc/Mobile Device

    Playing media content from a PC/mobile device Approving a PC/mobile device connection Play photos, videos or music saved on a PC or mobile device. To play media content from a PC or mobile device on the product, the connection with the PC or mobile device must be approved. ―...

  • Page 147: Features Provided In The Media Content List Page

    Play content saved on a device connected to a home network. ― Playing media content using a non-Samsung DLNA server may result in a compatibility issue. ― Playback of some media content shared with a PC or mobile device may not be possible depending on the content encoding type or the content file format. Some functions may not be available.

  • Page 148: Menu Items In The Media Content List Page

    Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. ― This menu item is not available if Sort by is set to Folder. Encoding Select an encoding language if the title of media content appears corrupted. Rename Playlist Rename a playlist.

  • Page 149: Available Buttons And Features During Photo Playback

    Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. Pause Play • Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. Previous Next •...

  • Page 150: Available Buttons And Features During Video Playback

    Available buttons and features Option Name Operations during video playback Select Scene Thumbnails: Select a scene and play the video from the scene. ― Thumbnails is not available if 1) the thumbnail of the video is not extracted yet, 2) the video contains audio only or 3) the video play time is shorter than 60 seconds.

  • Page 151: Available Buttons And Features During Music Playback

    Available buttons and features during music playback Pause Play • Pause or play music. Rewind Fast Forward • Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. Previous Next •...

  • Page 152: Supported Subtitle And Media Play File Formats

    Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •...

  • Page 153: Supported Music File Formats

    Supported music file formats File Extension Type Codec Comments *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a, *.mpa, *.aac, *.3ga MPEG4 *.flac FLAC FLAC The Seek (jump) function is not supported. Supports up to 2 channel Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 154 File Container Video Codec Resolution Frame rate Bit rate Audio Codec Extension (fps) (Mbps) *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 6~30 *.mkv LPCM *.asf ADMPCM MPEG4 SP / ASP *.wmv (IMA, MS) *.mp4 *.mov HE-AAC H.264 BP / MP / HP *.3gp...

  • Page 155: Troubleshooting Guide

    Chapter 13 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Before calling Samsung Customer Service Testing the Product Centre, test your product as follows. If the problem persists, contact Samsung Check if your product is operating normally by using the product test function.

  • Page 156: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 157 Screen issue The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
  • Page 158 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
  • Page 159 Sound issue The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme. Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC.
  • Page 160 Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source device issue A beeping sound is heard when my PC is booting.
  • Page 161 Other issue The product smells like plastic. The plastic smell is normal and disappears over time. The monitor appears tilted. Remove and then attach the stand again to the product. Audio or video cuts out intermittently. Check the cable connection and connect it again if required. Using a very hard or thick cable may corrupt audio and video files.
  • Page 162 Other issue The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. • If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.

  • Page 163: Q & A

    Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows XP: Go to Control Panel → Appearance and Themes → Display → Settings → Advanced → Monitor and adjust the frequency in Monitor Settings. •...
  • Page 164 Question Answer • Windows XP: Set power-saving mode in Control Panel → Appearance and Themes → Display How do I set powersaving mode? → Screen Saver Settings or BIOS SETUP on the PC. • Windows ME/2000: Set power-saving mode in Control Panel → Display → Screen Saver Settings or BIOS SETUP on the PC.

  • Page 165: Specifications

    Chapter 14 Specifications General - Size Model Name UD55E-P / UD55E-S Panel Size 55 CLASS (54.6 Inches / 138 cm) Display area 1209.6 mm (H) x 680.4 mm (V) 47.6 inches (H) x 26.8 inches (V) - Display area Dimensions (W x H x D) 1213.5 x 684.3 x 96.6 mm...
  • Page 166 ― This device is a Class A digital apparatus. [Recommendation] - EU Only • Hereby, Samsung Electronics, declares that this Monitor is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. • The official Declaration of Conformity may be found at http://www.samsung.com/displaysolutions, go to Support >...

  • Page 167: Powersaver

    PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the colour of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Power- savign mode only functions when the product is connected to a PC with a power-saving function.

  • Page 168: Preset Timing Modes

    ― Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product. Model Name UD55E-P / UD55E-S Synchronization Horizontal Frequency 30 –...
  • Page 169 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 640 x 480 37.500 75.000 31.500 VESA, 800 x 600 35.156 56.250 36.000 VESA, 800 x 600 37.879 60.317 40.000 VESA, 800 x 600 48.077 72.188 50.000 VESA, 800 x 600 46.875...

  • Page 170: Responsibility For The Pay Service (Cost To Customers)

    ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service • Use of supplies or separatly sold product unspecified by Samsung. technician in the following cases. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd. Not a product defect •...

  • Page 171: Weee

    WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

  • Page 172: Optimum Picture Quality And Afterimage Burn-In Prevention

    Optimum Picture Quality and Afterimage Black Matrix Colour-Filter Common Electrode (ITO) Burn-in Prevention Optimum Picture Quality Source Drain • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the panel. This does not affect product performance. - The number of sub-pixels by panel type: 6,220,800 •...
  • Page 173 Preventing afterimage burn-in • Regular Text colour Change - Use bright colours of similar brightness. ― The best way to protect the product from afterimage burn-in is switching the power off or setting the Interval: Change text colour and background colour every 30 minutes PC or system to run a screen saver when not in use.

  • Page 174: Licence

    The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in For information on the Open Source Licence Notice, contact the Samsung Customer Centre or send the United States and other countries.

  • Page 175: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Component ports (green, blue and DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times red)____ The component ports, which refers to a CD-sized mass storage disk rates above refers to the number of...

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