Encrypt Phone
Encrypt the data stored on your phone. Encryption protects the accounts, settings, apps, and files
on your phone, so that people cannot access them if your phone is stolen.
Caution: If you forget your encryption code, you cannot recover the data stored on your phone or
memory card. Encrypting your files can take an hour or more. Leave your phone plugged in, and be
careful not to interrupt the process.
1. Set up a screen lock (see Set Up Screen Lock).
2. From home, tap Apps
3. Tap Encrypt phone to encrypt all personal data on your phone.
Note: Your phone must be fully charged and plugged into a charger to begin the encryption
process. The entire process can take more than an hour to complete.
Set Up SIM Card Lock
In addition to setting up a screen lock, you can require a SIM PIN each time you swap out your SIM
card or restart your phone. The SIM PIN is set up by your service provider.
Caution: If you enter an incorrect PIN code multiple times, your SIM is disabled. Contact your
service provider to unlock and enable the card again.
1. From home, tap Apps
2. Tap Lock SIM card.
3. Enter the SIM PIN set by your provider and tap OK.
When your phone is locked, you must enter the SIM PIN in addition to any other password,
passcode or pattern.
Make Passwords Visible
Select whether to show passwords as you enter them instead of ******.
From home, tap Apps
n
Device Administration
Activate the device administrator role so that you can have further control over erasing phone data,
changing passwords, setting password rules, monitoring failed screen unlock attempts, and locking
the screen.
From home, tap Apps
n
Settings
> Settings
> Security > Encrypt phone.
> Settings
> Security > Set up SIM Card Lock.
> Settings
> Security > Make passwords visible.
> Settings
> Security > Device administrators.
122
Need help?
Do you have a question about the Moto G and is the answer not in the manual?
Questions and answers
Remove caller name
To remove your caller name (caller ID) on a Motorola Moto G, follow these steps:
1. Open the Phone app.
2. Tap the Menu icon.
3. Select Settings.
4. Find and tap Caller ID.
5. Choose Hide number to turn off caller identification.
Your number will now be hidden when making voice calls, but not when sending messages.
This answer is automatically generated
How to send doc as a letter in email
To send a document as an attachment in an email using a Motorola Moto G, follow these steps:
1. Ensure you have the document saved on your device. You can scan and save a document as a PDF using the Drive app if needed.
2. Open the Email application on your Motorola Moto G.
3. Tap the "Compose" or "New Email" button (usually represented by an envelope with a plus sign).
4. Enter the recipient's email address in the "To" field.
5. Enter a subject for the email in the "Subject" field.
6. Tap the attachment icon (usually represented by a paperclip).
7. Browse and select the document you want to attach.
8. Once the document is attached, review the email content.
9. Tap the "Send" button to send the email with the attached document.
This process allows you to send a document as an attachment in an email on your Motorola Moto G.
This answer is automatically generated
How do I change the caller iD name which shows incorrectly
The provided context explains how to turn caller ID on or off but does not mention changing the caller ID name. Typically, the caller ID name is set by the carrier, not the phone itself. You may need to contact your mobile service provider to change it.
This answer is automatically generated
@Mr. Anderson
@Donna how can I turn off the unknown name in