TROUBLESHOOTING
If you still have questions or an unresolved issue after going through this troubleshooting guide, or just
want to speak to a Kobalt product expert, please call our customer service department at
1-888-3KOBALT (1-888-356-2258), 8 a.m. - 8 p.m., EST, Monday – Friday.
PROBLEM
Bar and chain
running hot and
smoking.
Motor runs, but
chain is not
rotating.
Motor runs, chain
rotates but does
not cut.
Chain saw does
not run.
Alert Indicator
LED is on.
POSSIBLE CAUSE
1. Check chain tension for
overtightened condition.
2. Chain oil tank empty.
1. Chain tension too tight.
2. Check guide bar and chain
assembly.
3. Check guide bar and chain for
damage.
1. Dull chain.
2. Chain on backwards.
1. Battery is not charged.
2. Battery is not correctly installed in
the chain saw.
3. Chain brake is engaged.
1. Battery requires charging.
2. Chain saw is overloaded.
CORRECTIVE ACTION
1. Tension chain. Refer to the
Adjusting the chain tension section
on page 26.
2. Check oil tank.
1. Re-tension chain. Refer to the
Adjusting the chain tension section
on page 26.
2. Refer to the Replacing the guide
bar and chain section on page 23.
3. If damaged, refer to the Replacing
the guide bar and chain section on
page 23.
1. Sharpen chain.
2. Reverse direction of chain.
1. Check the battery charge.
If there is no charge, remove the
battery and follow the charging
procedures in the charger manual.
2. Make sure the battery is
completely installed in the chain
saw. Refer to page 13.
3. Pull back on the chain brake to
disengage.
1. Check the battery charge. If
there is no charge, remove the
battery and follow the charging
procedures in the charger manual.
2. Overload protection is active.
Release trigger to reset the internal
circuit breaker in order to continue.
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Questions and answers
what is the part number for chain gear sprocket, and where can one be purchased?