Dimplex SILVERTON SVT20 Owner's Manual
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SILVERTON
SVT20
08/52130/0
Issue 1
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC

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  • Page 1 SILVERTON SVT20 08/52130/0 Issue 1 The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives 2006/95/EC and 2004/108/EC...
  • Page 2: Table Of Contents

    Table of Contents Welcome and Congratulations ............. 2 Important Instructions ..............3 Site Selection and Preparation ............. 4 Log Grate Assembly ..............6 Log Grate Installation ..............11 Operation ..................12 Maintenance ................13 Additional Information ..............14 Troubleshooting ................15 Always use a qualified technician or service agent to repair this Log grate Note: Procedures and techniques that are considered important enough to emphasise Caution: Procedures and techniques which, if not carefully followed, will result in damage to the...
  • Page 3: Welcome And Congratulations

    Welcome and Congratulations Thank you and congratulations for choosing to purchase a Silverton from Dimplex. Please carefully read and save these instructions. Caution: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty...
  • Page 4: Important Instructions

    Important Instructions Please read this information guide carefully to be able to safely install, use and maintain your product When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock and injury to persons, including the following: 1.
  • Page 5: Site Selection And Preparation

    Site Selections and Preparation This section provides instructions for selecting a location and preparing the site to install the Log Grate 1. Select a suitable location that ensures the Log Grate is sitting on a hard level surface for optimum flame effect 2.
  • Page 6 4. Unpack the transducer (contained within the water reservoir) which has been wrapped to protect it during shipping. See Figure 1. To access the transducer; • Remove the top cover by turning the retaining tabs on both ends of the water reservoir. •...
  • Page 7: Log Grate Assembly

    Log Grate Assembly Caution: Handle logs carefully, they are fragile and can easily crack or break, if dropped.
  • Page 8 Log Grate Assembly Each log is a separate component that needs to be placed on the grate. Position each log so that the hook and loop pad on the backside of the log lines up with the corresponding hook and loop pad on the log grate.
  • Page 9 Log Grate Assembly...
  • Page 10 Log Grate Assembly...
  • Page 11 Log Grate Assembly Caution: Ensure that the logs are placed so that they are not blocking the flame effect outlet...
  • Page 12: Log Grate Installation

    Log Grate Installation Only use filtered tap water in this appliance. Once installed, never move this appliance or lay it on its back, without draining the water from the sump and water tank. If you intend not using the appliance for longer that 2 weeks, drain the water from the reservoir and refill container.
  • Page 13: Operation

    Operation The manual controls for the Log Grate are located on the right side (Figure 3). A. Standby/Off Switch. Supplies power to the Log Grate B. Momentary Button Pressing this button toggles between Logs, Logs and flame effect, and Off. Remote Control The unit is supplied with a radio frequency remote control.
  • Page 14: Maintenance

    Note: Once the mist has been activated, the unit will have to be turned Off, using either the momentary button, on the unit, on the Off button or the remote control, then back on to return to Level 1 - Logs and Lights only in operation. Battery Replacement To replace the battery, Slide the battery cover open on the remote control (Figure 4)
  • Page 15: Additional Information

    Should you require after sales information or assistance with this product please contact Glen Dimplex Australia on 1300 556 816 or visit our website at www.dimplex.com.au RECYCLING Do not dispose of electrical appliances as unsorted municipal waste. Useparate collection facilities.Contact your local government for information regarding the collection systems...
  • Page 16 Unit 1, 21 Lionel Road, Mount Waverley VIC 3149 Australia 1300 556 816 Fax: 1800 058 900 Email: sales@glendimplex.com.au Web: www.dimplex.com.au Glen Dimplex Australasia Ltd 38 Harris Road East Tamaki, Auckland New Zealand 09 274 8265 Fax: 09 274 8472 Email: sales@glendimplex.co.nz Web: www.dimplex.co.nz...
  • Page 17: Troubleshooting

    Troubleshooting Symptom Cause Corrective Action The flame effect Mains plug is not plugged in. Check plug is connected to wall will not start. socket correctly. Low water level. Check that the water tank is full and there is water in the sump. Low voltage connector not connected Check that the connector is inserted properly.
  • Page 18 GLEN DIMPLEX PRODUCT WARRANTY This warranty is provided by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 of Unit 1, 21 Lionel Road, Mount Waverley, Victoria 3149 (Phone number 1300 556 816), or in New Zealand by Glen Dimplex Australasia Limited, New Zealand registration number 1506305, of 38...
  • Page 19 You may make a claim under this warranty by visiting our website at (www.glendimplex.com.au in Australia, www.glendimplex.co.nz in New Zealand), contacting our customer care line (1300 556 816 in Australia, 09 2748265 in New Zealand) or visiting a Glen Dimplex service centre. To make a valid claim under this warranty, you must: lodge the claim with us as soon as possible and no later than 14 days after you first become aware of the breakdown;...
  • Page 20 30 kilometers from the place of purchase. For further information, please contact Glen Dimplex on 1300 556 816 in Australia or 09 274 8265 in New Zealand. Alternatively, visit our website at www.glendimplex.com.au in Australia or www.glendimplex.co.nz in New Zealand.

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