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'Welcome to Support' booklet with a coupon code that entitles you to a 100% discount on the first
nd
year of support. You may also purchase a 2
year of support through the portal. The support provided
by Electric Sheep Fencing covers any questions or problems you may experience with pfSense or the
hardware appliance purchased from Netgate.
Configuration Review and Configuration Assistance
Support does not cover more complex tasks such as CARP configuration for redundancy on multiple
firewalls or circuits, network design, and conversion from other firewalls to pfSense. These items are
offered as professional services and can be purchased and scheduled accordingly.
Please see
https://www.pfsense.org/our-services/professional-services.html
for more details.
pfSense University
pfSense University offers courses for increasing your knowledge of pfSense products and services.
Whether you need to maintain or improve the security skills of your staff or offer highly specialized
support and improve your customer satisfaction; pfSense University has got you covered. Check us out
at
https://www.pfsense.org/university/
Additional Support
Newly-purchased eligible firewall products come with one year of support provided by Electric Sheep
Fencing, the company behind the pfSense project. If eligible for support, you will have received a
'Welcome to Support' booklet with a coupon code that entitles you to a 100% discount on the first
year of support. You may also purchase a 2nd year of support through the portal. The support provided
by Electric Sheep Fencing covers any questions or problems you may experience with pfSense or the
hardware appliance purchased from Netgate.
Configuration Review and Configuration Assistance
Support does not cover more complex tasks such as CARP configuration for redundancy on multiple
firewalls or circuits, network design, and conversion from other firewalls to pfSense. These items are
offered as professional services and can be purchased and scheduled accordingly.
Please see
https://www.pfsense.org/our-services/professional-services.html
for more details.
Other Support Options
https://www.pfsense.org/get-support/#community-support
Additional Documentation
This guide illustrates the basics for getting up and running with your FW-7551.
There is much more that can be accomplished with pfSense software. The best source of information is
14
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