Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Settings Batteries Battery size and handling tips Replacing batteries Daily use Turning on and off Inserting and removing the hearing instruments 14 Adjusting the volume Changing the hearing program Special listening situations On the phone Maintenance and care Hearing instruments Ear pieces Professional maintenance Content...
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Further information Accessories Symbols used in this document Troubleshooting Service information Country-specific information Content...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are a RIC (Receiver-in-Canal) model.
Components and names ➊ ➏ Ear piece Battery compartment ➋ ➐ Receiver Side indicator (red = right ear, ➌ Receiver cable blue = left ear) ➍ Microphone openings ➑ Receiver connection ➎ Push button (optional) Welcome...
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You can use standard or custom-made ear pieces. Standard ear pieces Size Click Dome™ single (open or closed) Click Dome semi-open Click Dome double You can easily exchange the standard ear pieces. Read more in section "Maintenance and care". Custom-made ear pieces Custom shell Click Mold™...
Controls With the controls you can, for example, switch hearing programs. Your hearing instruments either have a push button or no control. Your Hearing Care Professional has programmed your desired functions to the push button. Control Left Right Push button No control You can use a smartphone app for remote control.
Settings Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". The tinnitus noiser generates a soft noise to distract you from your tinnitus. Welcome...
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries.
Replacing batteries Removing the battery: Open the battery compartment. Use the magnet stick to pull out the battery. The magnet stick is available as an accessory. Batteries...
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Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery. Insert the battery with the "+" symbol facing up (refer to the picture). Carefully close the battery compartment. If you feel resistance, the battery is not inserted correctly. Do not attempt to close the battery compartment by force.
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment to the first catch. Via push button: Turning on or off: Press and hold the push button for several seconds. Refer to section "Controls" for the settings of your controls.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. Colored markers indicate the side: red marker = right ear ■ blue marker = left ear ■ Inserting a hearing instrument: Hold the receiver cable at the bend closer to the ear piece. Carefully push the ear piece in ➊...
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It may be helpful to insert the right hearing ■ instrument with the right hand and the left hearing instrument with the left hand. If you have problems inserting the ear piece, ■ use the other hand to gently pull your earlobe downwards.
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Removing a hearing instrument: Lift the hearing instrument and slide it over the top of ➊ your ear If your hearing instrument is equipped with a custom shell or a Click Mold, remove it by pulling the small removal cord toward the back of your head. For all other ear pieces: Grip the receiver in the ...
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. You can use a smartphone app for volume control. Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound. Your hearing instruments may also have several hearing programs which allow you to change the sound, if needed.
Special listening situations On the phone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing instrument and telephone receiver have to be aligned. Turn the receiver slightly so that the ear is not completely covered. Telephone program You may prefer a certain volume when using the phone.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments Drying and storage Dry your hearing instruments overnight. Ask your Hearing Care Professional for recommended drying products.
Ear pieces Cleaning Cerumen (ear wax) may accumulate on the ear pieces. This may affect sound quality. Clean the ear pieces daily. For all types of ear pieces: Clean the ear piece right after removal with a soft and dry tissue. This prevents that cerumen becomes dry and hard.
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Exchanging Exchange standard ear pieces approximately every three months. Replace them sooner if you notice cracks or other changes. The procedure for exchanging standard ear pieces depends on the type of ear piece. In section "Components and names", your Hearing Care Professional has marked your type of ear piece.
Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Custom-made ear pieces and wax filters should be exchanged as needed by a professional. Ask you Hearing Care Professional for your individual recommendation of maintenance intervals and for support. Maintenance and care...
Further information Accessories You can use a smartphone app for remote control. Consult your Hearing Care Professional for further information. Symbols used in this document Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage. Advice and tips on how to handle your device better.
Troubleshooting Problem and possible solutions Sound is weak. Replace the empty battery. ■ Clean or exchange the ear piece. ■ Hearing instrument emits whistling sounds. Reinsert the ear piece until it fits securely. ■ Clean or exchange the ear piece. ■ Sound is distorted. Replace the empty battery. ■...
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