Canon Vixia HG20 Instruction Manual
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Canon Vixia HG20 Instruction Manual

Canon Vixia HG20 Instruction Manual

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  • Page 1 PUB. DIM-879B English Français HD Camcorder Instruction Manual Español Caméscope HD Manuel d'instruction Videocámara HD Manual de Instrucciones Downloaded From VideoCamera-Manual.com Manuals...

  • Page 2: Important Usage Instructions

    HD Camcorder, VIXIA HG21 A / VIXIA HG20 A systems This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 3: Important Safety Instructions

    The 2-prong polarized plug will fit into the power outlet only one way. This is a safety feature. If you to the Canon HD Camcorder VIXIA HG21 A / VIXIA are unable to insert the plug fully into the outlet, HG20 A and all its accessories.
  • Page 4 When replacement of the power supply is required, please return it to the responsible nearest Canon Service Center and please replace it with the same type number CA-570. The Adapter can be used with a power supply between 100 and 240 V AC. For areas where 120 V AC power is not used, you will need a special plug adapter.
  • Page 5 Register your product online at www.registercanon.com Protect your product We will keep the model number and date of purchase of your new Canon product on file to help you refer to this information in the event of an insurance claim such as loss or theft.

  • Page 6: Enjoying High-Definition Video With Your Camcorder

    How does full high definition compare with standard-definition TV broadcasts? Approximately 6 times the number of pixels. More than twice the number of scanning lines. “Full HD 1080” refers to Canon camcorders compliant with high-definition video composed of 1,080 vertical pixels (scanning lines). What is Cinema Mode?

  • Page 7: Downloaded From Videocamera-Manual.com Manuals

    Enjoying High-Definition Video with your Camcorder What are the advantages of a hard disk? Your videos and photos are recorded on the built-in hard disk or commercially available SD/SDHC memory cards using AVCHD specifications . This Double Media recording system gives you longer recording times for more high-definition videos and photos. •...

  • Page 8: Important Notes About The Hard Disk Drive

    ( 82) and back them up regularly and especially after making important recordings. Canon shall not be liable for any loss or corruption of data. Do not subject the camcorder to vibrations or strong impacts The hard disk is a high-precision device.
  • Page 9 Important Notes About the Hard Disk Drive Do not turn off the camcorder while the camcorder is on and the ACCESS indicator is on or flashing or while the camcorder is in standby mode Doing so may result in hard disk damage or permanent data loss.

  • Page 10: Table Of Contents

    Table of contents Introduction Enjoying High-Definition Video with your Camcorder Important Notes About the Hard Disk Drive About this Manual Getting to Know the Camcorder Supplied Accessories Components Guide Screen Displays Preparations Getting Started Charging the Battery Pack Preparing the Wireless Controller and Accessories Adjusting the Position and Brightness of the LCD Screen Basic Operation of the Camcorder Button:...
  • Page 11 Table of contents Video Basic Recording Shooting Video Selecting the Video Quality (Recording Mode) Zooming Quick Start Function Reviewing and Deleting the Last Scene Recorded Basic Playback Playing Back the Video Changing the Index Screen Selection Selecting Scenes by Recording Date Selecting the Playback Starting Point from the Movie Timeline Selecting Recordings from the Index Screen Deleting Scenes...
  • Page 12 Photos Basic Recording Taking Photos Selecting Photo Size and Quality Deleting a Photo Right After Recording It Basic Playback Viewing Photos Deleting Photos Additional Functions Magnifying Photos during Playback Flash Histogram Display Drive Mode: Continuous Shooting and Exposure Bracketing Taking Photos while Recording Movies (Simultaneous Recording) Light Metering Mode Capturing a Photo from the Playback Scene...
  • Page 13 Table of contents Additional Information Appendix: Menu Options Lists FUNC. Menu Setup Menus 101 Trouble? Troubleshooting List of Messages 116 Do’s and Don’ts Handling Precautions Maintenance/Others Using the Camcorder Abroad 122 General Information System Diagram Optional Accessories Product Codes Specifications Index Downloaded From VideoCamera-Manual.com Manuals...

  • Page 14: About This Manual

    Introduction About this Manual Thank you for purchasing the Canon VIXIA HG21/VIXIA HG20. Please read this manual carefully before you use the camcorder and retain it for future reference. Should your camcorder fail to operate correctly, refer to Troubleshooting ( 101).
  • Page 15 Special Scene Recording Programs Names of buttons and switches other Recording in a very bright ski resort or than the joystick are indicated within capturing the full colors of a sunset or a fireworks display becomes as easy as a “button” frame. selecting a Special Scene recording For example program.

  • Page 16: Getting To Know The Camcorder

    Introduction Getting to Know the Camcorder Supplied Accessories CA-570 Compact Power BP-807 Battery Pack Adapter (incl. power cord) Lithium Button Battery WL-D88 Wireless Controller CR2025 for Wireless Controller CTC-100/S Software CD-ROM Component Cable and Installation Guide Red • Green • Blue plugs PIXELA ImageMixer 3 SE Software CD-ROM STV-250N...

  • Page 17: Components Guide

    Components Guide Left side view button ( 27)/ (print/share) button ( 73, 86) DISP. (on-screen display) button 42, 53)/ BATT. INFO button ( Speaker ( Memory card slot ( USB terminal ( HDMI OUT terminal ( 79, 81) AV OUT/ terminal ( COMPONENT OUT terminal ( MIC terminal (...
  • Page 18 Introduction VIEWFINDER button* ( Back view Viewfinder* ( 26, 35) Dioptric adjustment lever* ( Battery attachment unit ( RESET button ( 104) ACCESS indicator ( 34, 61)/ CHG (charge) indicator ( Start/Stop button ( Mode dial Recording movies ( Taking photos ( Playing back movies ( Viewing photos ( DC IN terminal (...
  • Page 19 Tripod socket ( 117) Bottom view BATTERY RELEASE switch ( Serial number The serial number label is located on the top surface of the battery attachment unit. Remove the battery pack to find it. Wireless Controller WL-D88 START/STOP button ( FUNC.

  • Page 20: Screen Displays

    Introduction Screen Displays Recording Movies Operating mode Recording program ( 45, 46) White balance ( Image effect ( Digital effect ( Recording mode ( Photo quality/size (simultaneous recording) ( Remote sensor off ( Hard disk/memory card operation ( Playing Movies Instant AF ( 94), (During Playback)
  • Page 21 Recording Photos Zoom ( 36), Exposure Recording program ( 45, 46) Light metering mode ( White balance ( Image effect ( Digital effect ( Drive mode ( Photo quality/size ( Instant AF ( 94), MF Manual focus ( Viewing Photos Remaining battery time ( Number of available photos On the hard disk...
  • Page 22 Introduction Remaining recording time Hard disk/memory card operation Record, Record pause, When there is no more free space on the Playback, Playback pause, recording media, “ END” (built-in hard disk) or “ END” (memory card) will be displayed Fast playback, Fast reverse playback, and the recording will stop.

  • Page 23: Getting Started

    Preparations This chapter describes basic operations, such as navigating the menus, and first time settings to help you learn more about your camcorder. Connect the compact power Getting Started adapter to the camcorder’s DC IN terminal. CHG (charge) indicator Charging the Battery Pack The camcorder can be powered with a battery pack or directly using the compact power adapter.

  • Page 24: Preparing The Wireless Controller And Accessories

    Preparations on aircraft and ships, DC-AC inverters, O REMOVE THE BATTERY PACK etc. NOTES • The battery pack will be charged only when the camcorder is off. • If remaining battery time is an issue, you can power the camcorder using the compact power adapter so the battery pack will not be consumed.
  • Page 25 • If the wireless controller does not work, Press the tab in the direction of check that [Wireless Remote the arrow and pull out the battery Control] is not set to [ holder. 98). Otherwise, replace the battery. Place the lithium button battery with the + side facing up.

  • Page 26: Adjusting The Position And Brightness Of The Lcd Screen

    Preparations NOTES Adjusting the Position and Brightness of the LCD Screen About the LCD and viewfinder* screen: The screens are produced using extremely high-precision manufacturing techniques, Rotating the LCD Panel with more than 99.99% of the pixels operating to specification. Less than Open the LCD panel 90 degrees.

  • Page 27: Basic Operation Of The Camcorder

    LEXIBLE RECORDING Basic Operation of the Camcorder Press the button again to return to the flexible recording mode (the button's light is off). You can access the menus and change settings to your preference. Even in flexible recording Button: Mode or mode, the camcorder can help you with Flexible Recording the settings.

  • Page 28: Joystick And Joystick Guide

    Preparations Joystick and Joystick Guide Use the joystick to operate the camcorder's menus. Push the joystick up, down, left or right ( ) to select an item or change settings. Selecting a FUNC. Menu Option Following is an example of selecting a FUNC.
  • Page 29 Selecting an Option from the Setup Menus NOTES A small font size is used in menu screens so you can see all options and current settings in one screen. You can enlarge the font size by setting [Font Size] to [ Large] but you may have to scroll down to find some menu options and only the icons of the current settings will be...

  • Page 30: First Time Settings

    Preparations • The date appears in a year-month-day First Time Settings format only in the first setup screen. In subsequent screen displays the date and time will appear as month-day-year (for example, [Jan. 1, 2008 12:00 AM]). You can change the date format ( 99).

  • Page 31: Card

    Using a Memory Card Changing the Time Zone Change the time zone to match your location. The default setting is New York. Memory Cards Compatible for Use with the Camcorder O SET THE HOME TIME ZONE FUNC. You can use commercially available Menu] SDHC (SD high capacity) memory [Time Zone/DST]...

  • Page 32: Inserting And Removing A Memory Card

    Preparations Recording Recording Memory card Capacity SD Speed Class movies photos 64 MB or less Not applicable – Not compatible 128 MB or memory cards more or higher SDHC Over 2 GB memory cards or higher Movies cannot be recorded when the recording mode is set to MXP (24 Mbps) or FXP (17 Mbps).

  • Page 33: Selecting The Recording Media

    Options Selecting the Recording Media [Quick Initialization] Clears the file allocation table but does not You can select to record your movies physically erase the stored data. and photos on the built-in hard disk or [Complete Initialization] on a memory card. The hard disk is the default media for recording both.

  • Page 34: Basic Recording

    • Be sure to back up your recordings regularly ( 82), especially after Set the mode dial to making important recordings. Canon shall not be liable for any loss or Turn on the camcorder. corruption of data. By default, movies are recorded on the hard disk.

  • Page 35: Selecting The Video Quality (Recording Mode

    • When recording in very loud places Selecting the Video Quality (such as fireworks shows or concerts), sound may become distorted or it may (Recording Mode) not be recorded at the actual levels. This is not a malfunction. The camcorder offers 5 recording modes.

  • Page 36: Zooming

    Video Approximate recording times Default value Recording mode → MXP* FXP* Recording media ↓ 60 GB Hard disk 5 hr. 30 min. 7 hr. 50 min. 10 hr. 50 min. 18 hr. 22 hr. 55 min. 120 GB Hard disk 11 hr.

  • Page 37: Quick Start Function

    IMPORTANT Quick Start Function Do not disconnect the power source during standby mode (while the When you close the LCD panel with the indicator is lit in orange). camcorder on, the camcorder enters the standby mode. In standby mode the NOTES camcorder consumes only about half the power used when recording, saving...

  • Page 38: Basic Playback

    Video Basic Playback Press to display the joystick Playing Back the Video guide. does not appear on the joystick guide, repeatedly push the joystick ( ) toward [Next] to display Push the joystick ( ) toward The camcorder plays back the last scene (but without sound) and returns to record pause mode.
  • Page 39 • Press to stop the playback Special playback modes and return to the scene index To enter the special playback modes, screen. you can use the buttons on the LCD panel or wireless controller ( 19). There is no sound during the special DJUSTING THE OLUME playback modes.

  • Page 40: Changing The Index Screen Selection

    Video Example of changing the index screen in NOTES mode: During some special playback modes, you may notice some anomalies (blocky video artifacts, banding, etc.) in the playback picture. Changing the Index Screen Selection Original movies or photos on the hard disk Use the tabs on top of the index screen Original movies or photos on the...

  • Page 41: Selecting Scenes By Recording Date

    • The list of recordings displays all Changing the Number of Items in the dates in which recordings were Index Screen made. An orange selection frame By default, the index screen will show appears on the day. up to 6 items (scenes or photos). Move •...

  • Page 42: Selecting The Playback Starting Point From The Movie Timeline

    Video Move ( ) the cursor to the desired date. • When you move the cursor to a date displayed in white, a thumbnail showing a still image from the first scene recorded on that date will be displayed next to the calendar.

  • Page 43: Selecting Recordings From The Index Screen

    • mode: Select the (hard O SELECT ANOTHER SCENE disk) or (memory card) tab 40). Move ( ) the orange selection • mode: Move the zoom lever frame to the large thumbnail and toward W to display the index change ( ) the scene.

  • Page 44: Deleting Scenes

    Video This step is not necessary to delete NOTES all scenes or previously selected scenes. • The selection of scenes/photos will be canceled if you turn off the camcorder Delete the scene(s). or change the operating mode. Delete] FUNC. • Scenes in the playlist cannot be Desired option [Yes]* [OK]...

  • Page 45: Advanced Functions

    Advanced Functions FUNC. Programmed AE] Portrait] Press to display the Special Scene (SCN) recording programs Special Scene Recording Programs Desired recording program FUNC. Recording in a very bright ski resort or NOTES capturing the full colors of a sunset or a fireworks display becomes as easy as •...

  • Page 46: Changing The Shutter Speed And Aperture

    Video - White points may appear on the depth of field, giving a sharp focus all screen. throughout a landscape. - Autofocus may not work as well as in other modes. In such case, adjust the focus manually. Options • [ Fireworks] Default value - To avoid camcorder shake, we...

  • Page 47: Cinema Mode: Giving A Cinematic Look To Your Recordings

    • When setting a numeric value (aperture 1/2*, 1/4*, 1/8, 1/15, 1/30 or shutter speed), the number displayed will flash if the aperture or shutter speed To record in dimly lit places. is not appropriate for the recording 1/60 conditions. In such case, select a different value.

  • Page 48: Self Timer

    Video Self Timer Manual Exposure Adjustment and Automatic Backlight Correction At times, backlit subjects may appear too dark (underexposed) or subjects FUNC. under very strong lights may appear too Menu] bright or glaring (overexposed). To [Self Timer] correct this, you can manually adjust FUNC.

  • Page 49: Manual Focus Adjustment

    • If you operate the zoom, the • Reflective surfaces brightness of the image may • Subjects with low contrast or without change. vertical lines • Fast moving subjects Adjust the ( ) the brightness of • Through wet windows the image as required and press •...

  • Page 50: White Balance

    Video Infinity Focus Shade] Use this function when you wish to For recording in shaded places. focus on faraway subjects such as Cloudy] mountains or fireworks. For recording on a cloudy day. Instead of step 2 in the previous procedure: Tungsten] Push the joystick ( ) toward [Focus]...

  • Page 51: Image Effects

    Options Default value NOTES Image Effect Off] • When you select the custom white balance: - Set the custom white balance in a Records with no image enhancing effects. sufficiently illuminated place. Vivid] - Turn off the digital zoom ( Emphasizes the contrast and color saturation.

  • Page 52: Digital Effects

    Video Setting O SET THE CUSTOM IMAGE EFFECT FUNC. Digital Effect Off] 1 Press and select ( ) the Desired fader/effect* custom setting options. FUNC. 2 Adjust ( ) each setting as * You can preview the digital effect on the desired.

  • Page 53: On-Screen Displays And Data Code

    mode: O ACTIVATE AN EFFECT • All displays on • Data code only mode: Activate the selected • All displays off effect while recording or in record mode: pause mode. • All displays on mode: Activate the selected effect • Regular displays only (removes the and then press to record the PHOTO...

  • Page 54: Using Headphones

    Video Manual Adjustment of the Audio O DISPLAY THE AUDIO LEVEL METER Recording Level Usually, the audio level indicator will be displayed only after activating the manual adjustment of the audio recording level. You can choose to display it also when the audio level is adjusted automatically.

  • Page 55: Using The Mini Advanced Shoe

    • Do not connect the headphones to the AV OUT/ terminal if the icon does not appear on the screen. Only noise will be output in such case. NOTES • Use commercially available headphones with a ∅ 3.5 mm minijack. •...

  • Page 56: Using An External Microphone

    Video Attach the optional DM-100 Directional Stereo Microphone to the mini advanced shoe. Refer to Using the Mini Advanced Shoe 55). appears. For details about using the microphone, refer to the instruction manual of the DM-100. Using other microphones You can also use commercially available microphones.

  • Page 57: Using A Video Light

    Playlist and Scene Operations Using a Video Light You can use the optional VL-5 Video Light to shoot video or take photos in Dividing Scenes dark places. You can divide scenes (original scenes only) in order to leave out the best parts Attach the optional VL-5 Video Light and later cut out the rest.

  • Page 58: Editing The Playlist: Adding, Moving And Deleting Playlist Scenes

    Video Adding Scenes to the Playlist NOTES • In this mode, the scene playback will Options pause only at points where the scene [All Scenes (this date)] can be divided. Advancing/reversing frames will skip only between such Adds to the playlist all the scenes that were points as well, so the interval will be recorded on the same day as the selected scene.
  • Page 59 Moving Scenes in the Playlist NOTES Move the scenes in the playlist to play • You can copy scenes from the hard disk them back in the order of your choice. to the memory card ( 60) to include in Select the playlist index screen.

  • Page 60: Copying Scenes

    Video Copy ( FUNC. Copying Scenes Desired option [Yes]* [OK] FUNC. * Press to interrupt the operation while it You can copy original movies or the entire is in progress. playlist only from the hard disk to the corresponding location on the memory Copying the Entire Playlist card.

  • Page 61: Taking Photos

    Photos Refer to this chapter for details on shooting photos – taking photos and playing them back, capturing photos from video and printing photos. recorded after the autofocus is Basic Recording activated and locked. PHOTO Press fully. The ACCESS indicator will flash as the photo is being recorded.

  • Page 62: Selecting Photo Size And Quality

    Photos FUNC. Selecting Photo Size and Quality 2048x1536] Desired photo size* Desired photo quality* Photos are recorded as JPG files. As a FUNC. general rule, select a larger photo size for higher quality. Select the * Press to move back and forth between size and quality selection.

  • Page 63: Deleting A Photo Right After Recording It

    • When printing photos, use the following Basic Playback guidelines as a reference for selecting the print size. Photo size Recommended use L 2048x1536 To print photos up to A4 size. Viewing Photos M 1440x1080 To print photos up to L size (9 x 13 cm, 3.5 x 5 in.) or postcard size (10 x 14.8 cm, 4 x 6 in.).
  • Page 64 Photos Index Screen IMPORTANT • Observe the following precautions while Move the zoom lever toward W. the ACCESS indicator is on or flashing. • The photo index screen appears. Failing to do so may result in permanent • You can switch to the index screen data loss.

  • Page 65: Deleting Photos

    Select ( ) the photo you Deleting Photos want to delete. This step is not necessary to delete all photos or previously selected You can delete those photos that you photos. are not interested in keeping. Delete the photo(s). Delete] FUNC.

  • Page 66: Additional Functions

    Photos Additional Functions Flash You can use the flash to take photos in dark places. Magnifying Photos during Playback Options Default value During playback, photos can be magnified up to 5 times. will appear (auto) for photos that cannot be enlarged. The flash fires automatically according to the brightness of the subject.

  • Page 67: Histogram Display

    bright; while one whose histogram NOTES peaks to the left, is relatively dark. • The flash will not fire in the following cases: - When you manually adjust the exposure in (auto) mode. - During auto exposure bracketing. - In the [ Fireworks] recording Shadows Highlights...

  • Page 68: Taking Photos While Recording Movies (Simultaneous Recording)

    Photos Auto Exposure Bracketing] Taking Photos while Recording Movies The camcorder records 3 photos using 3 (Simultaneous Recording) different exposures (dark, normal, light in 1/2 EV steps), allowing you to choose the photo you like You can record photos even while the the best.
  • Page 69 Light Metering Mode Capturing a Photo from the Playback Scene The camcorder measures the light reflected from the subject in order to You can capture frames from a scene calculate the optimal exposure settings. as photos. The size of the captured Depending on the subject, you may photo will be [ 1920x1080] and it...
  • Page 70 Photos • Photos will be recorded on the media [Remove All] selected for recording photos ( 33). Removes the protection from all photos. Protect] FUNC. Desired option [Yes] [OK] Protecting Photos FUNC. IMPORTANT You can protect photos from accidental erasure. Initializing the recording media ( 33) will permanently erase all recordings,...
  • Page 71 - Do not disconnect the power source or Copying Photos from the Index Screen turn off the camcorder. - Do not change the position of the mode Options dial. [All Photos] NOTES Copies all the photos. • If there is not enough space on the [This Photo] memory card, as many photos as Copies only the photo marked with the orange...

  • Page 72: Printing Photos

    • During the following operations, even if you connect a printer to the camcorder it will not be recognized. - Deleting all photos Canon printers: SELPHY printers of the - Removing all transfer orders CP, DS and ES series and PIXMA - Removing all print orders printers marked with the PictBridge logo.
  • Page 73 Image Optimize function. Select [On], [Off] or • Printing starts. The button [Default]. flashes and stays on when the Canon PIXMA/SELPHY DS printers: You can printing is completed. also select [Vivid], [NR] and [Vivid+NR]. • To continue printing, select ( ] (Number of copies) another photo.
  • Page 74 [x photos/sheet]: Printing multiple photos on the same sheet When using Canon printers you can print the same photo multiple times on the same sheet of paper. Use the following table as a guideline for the recommended number of copies depending on the [ Paper Size] setting.
  • Page 75 [Stop] and press and then restart printing from the beginning. • Other printers or if the error still persists with a Canon printer: If printing does not resume automatically, disconnect the Select ( ) [Trimming] and USB cable and turn off the camcorder.
  • Page 76 Photos Press to set the print order. NOTES The number of copies appears in • The trimming settings are canceled in orange. the following cases: Set ( ) the number of copies - When you turn off the camcorder. desired and press - When you disconnect the USB cable.
  • Page 77 Open the print menu. Menu] FUNC. Print] • The print menu appears. • If there are no photos marked with print orders, [No print orders have been set] appears. • Depending on the connected printer, you may be able to change some print settings ( 73).

  • Page 78: External Connections

    External Connections This chapter explains how to connect your camcorder to an external device such as a TV, VCR, or computer. Terminals on the Camcorder HDMI OUT Terminal* Access: Open the rear terminal cover. The HDMI OUT terminal offers a high-quality digital connection that combines audio and video in a single convenient cable.

  • Page 79: Connection Diagrams

    Connection Diagrams Connections that can be used to connect the camcorder to a TV are listed in falling order of picture quality. Type: Digital Quality: High definition Output only Connection Connect to a high-definition TV (HDTV) with an HDMI input terminal. HDMI IN HTC-100 HDMI Cable (HDMI mini-connector)
  • Page 80 External Connections Type: Analog Quality: Standard definition Output only Connect to a standard TV or a VCR with audio/video input terminals. Change the following settings on the camcorder: Connection [AV/headphones] to [ AV] ( 96). [TV Type] according to the TV set (widescreen or 4:3), if the TV cannot automatically detect and change the aspect ratio ( VIDEO Yellow...

  • Page 81: Playback On A Tv Screen

    NOTES Playback on a TV Screen • We recommend powering the camcorder using the compact power adapter. Connect the camcorder to a TV to enjoy • Connection : When you play back your recordings with family and friends. your 16:9 movies on standard TV sets Playback on an HDTV using one of the with a 4:3 aspect ratio, the TV set will high-definition connections will ensure...

  • Page 82: Saving And Backing Up Your Recordings

    External Connections definition copies of your movies Saving and Backing Up 86). Your Recordings IMPORTANT When the camcorder is connected to a computer: Do not access, change or delete any of the camcorder’s folders or files Backing Up Your Recordings on a directly from the computer as this may Computer result in permanent data loss.
  • Page 83 Options for creating AVCHD discs Connecting to the DW-100 DVD Burner mode) and Creating a Disc Turn on the DVD Burner. [All Scenes] Refer to Creating DVDs. DW-100 Add all the scenes to the disc(s). Connect the camcorder to the [Remaining Scenes] DVD Burner using the supplied Add only those scenes that have not been...

  • Page 84: Dvd Players Or Blu-Ray Disc Players

    External Connections Press the start button on the DVD IMPORTANT Burner. • To create discs that can be played back • A progress bar will be displayed on with AVCHD-compatible devices, add to the screen. the playlist in advance the scenes you •...
  • Page 85 Select ( ) the scene you NOTES want to play back and press If a scene does not fit entirely in one disc, begin the playback. it may be divided and continue on the next disc. IMPORTANT While the camcorder is connected to the Playing Back AVCHD Discs Using the DVD Burner, do not open the memory card DW-100 DVD Burner...
  • Page 86 External Connections Copying your Recordings to an External Transferring Photos to a Computer Video Recorder (Direct Transfer) You can copy your recordings by With the software supplied on the connecting the camcorder to a VCR or DIGITAL VIDEO Solution Disk a digital video device.
  • Page 87 • If the device type selection screen • During the following operations, even if you connect the camcorder to the appears, select [Computer/Printer] computer it will not be recognized. and press - Deleting all photos • The direct transfer menu appears - Removing all transfer orders on the camcorder screen and the - Removing all print orders...
  • Page 88 External Connections Transferring Photos Automatic Transfer Options All the relevant photos will be transferred to the computer in one batch and their thumbnails will be displayed on the computer. UTOMATIC TRANSFER OPTIONS All Photos] Select ( ) a transfer option and Transfers all photos.
  • Page 89 Setting Transfer Orders from the Index Transfer Orders Screen Options You can mark in advance the photos you want to transfer to the computer as [Individual Photos] transfer orders. You can set transfer Opens the same screen described in Marking orders for up to 998 photos.

  • Page 90: Additional Information

    Additional Information This chapter contains troubleshooting advice, screen messages, handling and maintenance tips, and other information. Appendix: Menu Options Lists Menu items not available appear grayed out. For details about how to select an item, refer to Using the Menus ( 28).
  • Page 91 Menu item Setting options Recording mode High Quality 24 Mbps], – High Quality 17 Mbps], High Quality 12 Mbps], Standard Play 7 Mbps], Long Play 5 Mbps] Simultaneous recording Simultaneous Recording Off], [ 1920x1080], – 848x480] Super Fine], [ Fine], [ Normal] Photo size/quality 1920x1080], [...
  • Page 92 Additional Information Menu item Setting options [Transfer Orders] From single photo view: – – From the index screen: [Individual Photos], [Selected Photos], [Remove All] [Delete] Original movies: – [All Scenes], [All Scenes (this date)], [This Scene], [Selected Scenes] Scenes in the playlist: –...
  • Page 93 [Focus Assist Functions]: When the focus assist functions are activated, the image at the center of the screen is magnified and outlines are emphasized to help you focus manually 49). • Using the focus assist functions will not affect the recordings - they will be cancelled when you start recording.
  • Page 94 Additional Information [AF Mode]: Select how fast the autofocus will operate. • With [ Instant AF] the autofocus adjusts quickly to a new subject. This is convenient for example when changing the focus from a near subject to a far subject in the background, or when recording fast-moving subjects.
  • Page 95 [Microphone Attenuator]: Helps prevent audio distortions in due to high audio recording levels. • Set the microphone attenuator to [ On] when the audio recording level ( 53 ) is set correctly but the audio still sounds distorted. When the microphone attenuator is activated, appears on the screen.
  • Page 96 Additional Information System Setup 1 Menu item Setting options [Font Size] Large], [ Small] – [Output Onscreen On], [ Off] – – – Displays] [LCD Brightness] – [Language ],[DEUTSCH], [ [ENGLISH], [ESPAÑOL], [FRANÇAIS], [ITALIANO], [MAGYAR], [MELAYU], [POLSKI], [ ], [TÜRKÇE], ], [ ], [ ], [...
  • Page 97 [TV Type]: In order to display the picture in full and in the correct aspect ratio, select the setting according to the type of television to which you will connect the camcorder. Normal TV]: TV sets with 4:3 aspect ratio. Wide TV]: TV sets with 16:9 aspect ratio.
  • Page 98 Additional Information [Wireless Remote Control]: Allows the camcorder to be operated with the wireless controller. [Notification Sounds]: A beep will accompany some operations like turning on the camcorder, the self-timer countdown, etc. [Power Saving Mode]: In order to save power when the camcorder is powered by a battery pack, it will automatically shut off if left without any operation for 5 minutes.
  • Page 99 [Drop Sensor]: Detects when the camcorder is dropped and activates a protection mechanism to help prevent hard disk damage. While the mechanism is active, appears in red on the screen and playback/recording may stop. • Keep the drop sensor set to [ On] in most situations.
  • Page 100 Additional Information [Battery Info]: Displays a screen where you can verify the battery charge (as a percentage) and the remaining recording time ( mode) or playback time ( mode). [HDMI Status]: Displays a screen where you can verify the standard of the video output signal from the HDMI OUT terminal.

  • Page 101: Troubleshooting

    - please read the “CHECK THIS FIRST” box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists. CHECK THIS FIRST...
  • Page 102 Additional Information cording Pressing Start/Stop will not start recording. - You cannot record while the camcorder is writing previous recordings on the hard disk/memory card (while the ACCESS indicator is on or flashing). - The recording media is full or it already contains the maximum number of scenes. Delete some recordings 44, 65) or initialize the recording media ( 33) to free some space.
  • Page 103 - The camcorder has malfunctioned. Consult a Canon Service Center. Even after stopping recording, the ACCESS indicator does not go off. - The scene is being recorded on the hard disk/memory card. This is not a malfunction.
  • Page 104 Additional Information The CHG (charge) indicator flashes rapidly. (one flash at 0.5-second intervals) Charging has stopped because the compact power adapter or the battery pack is faulty. Consult a Canon Service Center. The CHG (charge) indicator flashes very slowly. (one flash at 2-second intervals) The battery pack is too hot.
  • Page 105 The picture is displayed correctly but there is no sound from the built-in speaker. - Open the LCD panel. - Speaker volume is turned off. Adjust the volume ( 39). - If the STV-250N Stereo Video Cable is connected to the camcorder, disconnect it. A rattling can be heard from the camcorder.
  • Page 106 Additional Information The camcorder is connected using the optional HTC-100 HDMI Cable, but there is no picture or sound from the HDTV. - Disconnect the HTC-100 HDMI Cable and then restore the connection or turn the camcorder off and then on again.
  • Page 107 - There is a problem with the hard disk. Cannot communicate with the battery pack. Continue using this battery pack? - You attached a battery pack that is not recommended by Canon for use with this camcorder. Cannot copy - The total size of the scenes you selected to copy exceeds the available space on the memory card. Delete...
  • Page 108 Additional Information Cannot edit Check the memory card - The memory card in the camcorder was initialized using a computer. Initialize the memory card with this camcorder ( 33). Cannot enter standby mode now - The camcorder cannot enter standby mode if the remaining battery charge is too low. Cannot play back - There is a problem with the hard disk/memory card.
  • Page 109 Cannot record movies on this memory card - Movies cannot be recorded on a 64 MB or smaller memory card. Cannot record movies on this memory card Initialize only using the camcorder - The memory card in the camcorder was initialized using a computer. Initialize the memory card with this camcorder ( 33).
  • Page 110 Additional Information Error writing on the memory card. Data may be recovered if the memory card has not been removed. Attempt recovering the data? - This message will appear the next time you turn on the camcorder if power supply was accidentally interrupted while the camcorder was writing on the memory card.
  • Page 111 No memory card - There is no memory card in the camcorder. No photos - There are no photos to play back. No scenes - There are no scenes in the recording media selected. Number of scenes already at maximum - The maximum number of scenes has been reached.
  • Page 112 - The lens cover did not close completely when you set the camcorder to a playback mode. Turn the camcorder off and then on again. If the problem persists, contact a Canon Service Center. The lens cover is not fully open. Turn the camcorder off, then on again.
  • Page 113 - The disc may not be loaded correctly. Try removing the disc and reinserting it. Error reading the data - Error while reading the recordings from the camcorder. - Check that the USB cable was not accidentally disconnected. No disc - Insert a disc into the DVD Burner.
  • Page 114 - The paper settings of the camcorder conflict with the printer’s settings. Ink absorber full - Select [Continue] to resume printing. Consult a Canon Service Center (refer to the list included with the printer) to replace the ink absorber. Ink error - There is a problem with the ink.
  • Page 115 - The trimming settings for this photo were lost as a result of changes in the paper-related settings. NOTES About Canon PIXMA/SELPHY DS Printers: If the printer’s error indicator flashes or an error message appears on the printer’s operation panel, refer to the printer’s instruction manual.

  • Page 116: Handling Precautions

    • Do not disconnect the power card. Canon shall not be liable for any source while the camcorder is on. data loss. Always turn the camcorder off before •...
  • Page 117 • Use the camcorder within its camcorder is not waterproof – avoid operating temperature range. If the also water, mud or salt. If any of the camcorder’s temperature becomes above should get into the camcorder too hot or too cold, recording/ it may damage the camcorder and/or playback may stop in order to prevent the lens.
  • Page 118 Use the time shown Battery Pack on the screen as an approximation. Regarding the use of non-Canon battery DANGER! packs Treat the battery pack with care. • For your safety, battery packs that are •...
  • Page 119 • Do not use memory cards in places the camcorder and leave it connected subject to strong magnetic fields. for 24 hours with the camcorder off. • Do not leave memory cards in places subject to high humidity and high temperature.
  • Page 120 Additional Information Maintenance/Others Disposal When you delete movies or initialize the hard disk or memory card, only the file allocation table is altered and stored data is not physically erased. Take the Cleaning necessary precautions when you dispose of the camcorder or memory card, for example by physically Camcorder Body damaging it to prevent the leakage of...
  • Page 121 100 and Continued use may damage the 240 V AC, 50/60 Hz. Consult a Canon camcorder. Service Center for information on plug adapters for overseas use.
  • Page 122 Additional Information General Information System Diagram (Availability differs from area to area) CG-800 Battery Charger SS-600/SS-650 Shoulder Strap WS-20 Wrist Strap BP-807 , BP-808, BP-819, BP-827 WL-D88 Battery Pack Wireless Controller CA-570 Compact Power Adapter WD-H37 II Wide-converter TV/HDTV HTC-100 HDMI Cable TL-H37 Tele-converter VCR/DVD recorder...

  • Page 123: Optional Accessories

    Use of genuine Canon accessories is recommended. This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or explosion of a battery pack).
  • Page 124 Additional Information Recording and Playback Times Recording and playback times given in the following tables are approximate and vary according to recording mode and charging, recording or playback conditions. The effective usage time of the battery pack may decrease when recording in cold surroundings, when using the brighter screen settings, etc.
  • Page 125 TL-H37 Tele-converter This Tele-converter lens increases the focal length of the camcorder lens by a factor of 1.5. • The image stabilizer is not as effective when the Tele-converter is attached. • The minimum focusing distance at full telephoto with the TL-H37 is 3 m (9.8 ft.). •...
  • Page 126 A handy camcorder bag with padded compartments and plenty of space for accessories. This mark identifies genuine Canon video accessories. When you use Canon video equipment, we recommend Canon-brand accessories or products bearing the same mark. Downloaded From VideoCamera-Manual.com Manuals...
  • Page 127 Product Codes Provided Accessories CA-570 Compact Power Adapter 8468A002AA BP-807 Battery Pack D85-1792-000 WL-D88 Wireless Controller D83-0770-000 CTC-100 Component Cable 1719B001AA STV-250N Stereo Video Cable 3067A002AA (D82-0590-002) IFC-400PCU USB Cable 9370A001AA Optional Accessories BP-808 Battery Pack 3185B002AA BP-819 Battery Pack 2589B002AA BP-827 Battery Pack 3185B002AA...

  • Page 128: Specifications

    Additional Information Specifications HG21/HG20 System Recording System Movies: AVCHD Video compression: MPEG-4 AVC/H.264; Audio compression: Dolby Digital 2ch Photos: DCF (Design rule for camera system), compatible with Exif Ver. 2.2 and with DPOF Image compression: JPEG (Super Fine, Fine, Normal) Size of Video Recordings MXP, FXP mode: 1920 x 1080 pixels Other recording modes: 1440 x 1080 pixels...
  • Page 129 Terminals ∅ 3.5 mm minijack; Output only (dual purpose terminal also for headphones stereo output) AV OUT/ Terminal Video: 1 Vp-p / 75 ohms unbalanced Audio: –10 dBV (47 kohm load) / 3 kohm or less USB Terminal mini-B, USB 2.0 (Hi-Speed USB) COMPONENT OUT Terminal Luminance (Y): 1 Vp-p / 75 ohms;...
  • Page 130 Additional Information Copying Index Movies ..... . 60 Photos ..... . 70 24F progressive frame rate .
  • Page 131 Histogram ..... . .67 Playback Movies ..... . 38 Photos .
  • Page 132 Additional Information Special Scene (recording programs) ... . . 45 USB terminal ....78 Sports (recording program) .
  • Page 133 B) If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage; C) If defects or damages are caused by the use of unauthorized parts or by service other than by Canon USA's factory service centers or authorized service facilities;...
  • Page 134 Equipment is warranted under normal, non-commercial, personal use, against defective materials or workmanship as follows: Parts: Defective parts will be exchanged for new parts or, at Canon Canada’s option, comparable rebuilt parts for a period of one year from the date of original purchase, except Video Heads which will be exchanged for a period of 3 months from the date of purchase.
  • Page 135 CANON CANADA INC. MONTREAL 8801 Route Transcanadienne, Saint-Laurent, QC H4S 1Z6 ❖ If you have any questions, call the Canon Canada Information Center toll free (in Canada only) at 1-800-OK-CANON (1-800-652-2666). ❖ Si vous avez des questions, veuillez téléphoner 1-800-OK-CANON (1-800-652-2666, sans frais au Canada seulement).

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