Returning For Repair - Meriam Instrument HART 5150 Series User Manual

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Returning for repair

First - Request a Number
In the event that a 5150 Series requires service and must be returned for
repair, please contact Meriam using one of the methods listed in the following
table to request a Return Material Authorization (RMA) number:
Method
Website:
Fax:
E-mail:
Return Material Authorization
Do not send any unit for repair unless you contacted Meriam for a Return
Material Authorization (RMA) number.
Questions? Call Meriam
US customers:
International customers:
Ship the box to
Meriam Process Technologies
10920 Madison Avenue
Cleveland, Ohio 44102
USA
5150 User's Manual
Information
http://www.meriam.com/resources/service-repair-
authorization/
Complete information online and submit the form.
If you printed and completed the Service & Repair
Authorization form, then fax it to:
US customers:
International customers: 001-216-281-0228
We need the following information in the email:
Look on the 5150 Series label to find the Model number
& the Serial number.
Give a brief description of the problem.
Send the e-mail to:
Important: If you have not received this number and clearly marked it on
the package being shipped back, we will return the unit at your expense.
The Meriam Service & Repair Department will provide you with this
number when you complete the website form, fax or e-mail your
information.
An RMA number must accompany all incoming packages to insure
proper tracking, processing, and repair work
1-216-281-0228
returnforms@meriam.com
1-216-281-1100
001-216-281-1100
9R253-C
July 2014
or
1-800-817-7849
Page 74

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