Postek G2000 User Manual
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Postek G2000 User Manual

Barcode label printer
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  • Page 2 © 2013-2015 by Postek Electronics Co., Ltd. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Postek. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 (see FCC Notice). Static electricity that accumulates on the surface of the human body or other objects can damage the print head or electronic components in the G2000/G3000/G6000 printers. Observe proper electrostatic safety precautions when handling.

  • Page 4: Table Of Contents

    G2000/G3000/G6000 Industrial User’s Manual Table of Contents Preface ................................1 Important Notice, Read Me First ........................1 Chapter 1: Introduction ........................... 2 Printer Specifications ................................2 Specifications for Power Adapter ............................3 Contents of Box .................................. 3 Chapter 2: Setup and Use ..........................5 Setting up the Printer ................................

  • Page 5: Preface

    Preface Preface The G Series Industrial printer is designed to provide industrial strength thermal printing in a small footprint. POSTEK G2000/G3000/G6000 barcode label printers represent a new generation of printing equipment featuring high performance capability with multiple functions. This printer stands out with its new and cutting edge technologies. Carefully designed, the G Series Industrial model is rugged, durable and easily operated and maintained.

  • Page 6: Chapter 1: Introduction

    External Rewinder, External Media Stand, Rotary Cutter, Centronics Parallel and Media Guide Adapter Power for the G6000 Industrial barcode label printer is provided via an external power adaptor. **Some optional items may require minimum quantities and/or factory installation. Please contact a Postek sales representative for complete details.

  • Page 7: Specifications For Power Adapter

    2 pcs Ribbon Spindles 2 pcs Sample Media Roll 1 pc Sample Ribbon 1 pc Quick Start Guide 1 pc *CD-ROM pack 1 pc *Note: CD-ROM pack includes the printer driver, label software, G2000/G3000/G6000 Industrial User’s Manual and the Programming Manual.
  • Page 8 G2000/G3000/G6000 Industrial User’s Manual Chapter 1: Introduction USB Cable Printer Power Adapter Ribbon Spindles Sample Ribbon Sample Media Media Spindle Media Core Adapters Media Roll Guides Quick Start Guide CD-Rom Figure 1: Printer and Accessories...

  • Page 9: Chapter 2: Setup And Use

    G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Chapter 2: Setup and Use Setting up the Printer Before setting up the printer consider the following: 1. Make sure there is adequate space around the printer for loading consumables and proper ventilation.
  • Page 10 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 3 1. Printhead Module 2. Printhead Bracket 3. Printhead 4. Transmissive Sensor 5. Reflective Sensor 6. TPH Release Lever 7. Media Guide 8. Ribbon Loading Knob 9. Ribbon Supply Spindle 10.
  • Page 11 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 4 1. RS232 Serial Port 2. USB 2.0 Port 3. USB Host 4. Ethernet 5. DC IN Port 6. Centronics Parallel (*optional)

  • Page 12: Connecting The Printer

    (1) Do not use the printer near liquids or corrosive chemicals. (2) Using the wrong power adapter may cause damage to your printer. Postek assumes no liability for any damage in such cases. The power rating for the printer is 24VDC.

  • Page 13: Loading The Ribbon

    G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Loading the Ribbon Warnings: (1) Load ribbon only when using the thermal transfer printing method. Remove any ribbon that may be loaded when using the direct thermal printing method. (2) When using a ribbon roll with a width less than 110 mm, please place the ribbon roll in the middle of the Ribbon Spindle corresponding to the symmetry symbol (→|←).
  • Page 14 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 5-1...
  • Page 15 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 5-2...
  • Page 16 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 5-3 Figure 5-4...
  • Page 17 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 5-5...
  • Page 18 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 5-6...

  • Page 19: Loading The Media

    G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Loading the Media The G6000 Industrial printer can be operated in four different modes: Standard, Cutting, Tear Off and Manual Peeling modes. – In Standard mode, each printed label remains on the backing liner.
  • Page 20 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 6-1...
  • Page 21 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 6-2...
  • Page 22 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Media Guides Media Leader Platen Roller Label Figure 6-3...
  • Page 23 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 6-4...

  • Page 24: Cutting Mode

    G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Cutting Mode Note: Operating the printer in Cutting mode requires the optional Rotary Cutter kit. Turn on the printer and wait until the screen shows Ready. Press the Pause button to set the printer to the Pause status, press and hold the Feed button for about 2 seconds, and the printer will enter Setup mode.
  • Page 25 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Figure 6-6...

  • Page 26: Adjusting The Position Of Media Sensor

    G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Adjusting the Position of Media Sensor Note: Media sensor adjustment only applies to the reflective sensor. 1. Lift the top cover. 2. Push the Printhead Release Lever to release the Printhead Module.
  • Page 27 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Media sensor Figure 7-2 Figure 7-3 2 – 5mm Media gap Figure 7-4 Media gap...
  • Page 28 G2000/G3000/G6000 Industrial User’s Manual Chapter 2: Setup and Use Media gap Figure 7-5...

  • Page 29: Chapter 3: Operations And Settings

    G2000/G3000/G6000 Industrial User’s Manual Chapter 3: Operations and Settings Chapter 3: Operations and Settings Operation Basics Power Switch The power switch is on the back panel of the printer. The symbols on the switch are defined as follows: ━ — ON 〇...

  • Page 30: Advanced Functions

    G2000/G3000/G6000 Industrial User’s Manual Chapter 3: Operations and Settings Panel Buttons The three buttons have different functions based on the mode of the operation is performed. Advanced Functions Mode Basic Functions (see Advanced Functions below) Feed/Calibration Feed one label Media Sensor Calibration...

  • Page 31: Lcd Panel Operation

    G2000/G3000/G6000 Industrial User’s Manual Chapter 3: Operations and Settings Reset – Reset the Printer to the Factory Default Settings 1. Press and hold the Cancel/ Reset button for 2 seconds, the three lamps will blink simultaneously (the printer will return to normal state automatically if no operations are performed within 2 seconds).

  • Page 32: Button Functions

    Parity Default: None Options: 7 Bit, 8 Bit Data Bit Default: 8 Bit Tear Offset The increment for G2000 is 0.125mm Positioning Offset The increment for G3000 is 0.085mm Cutting Offset The increment for G6000 is 0.0423mm Peeling Offset The range of XXX is 0-255, press PAUSE/Self Test ( ) to decrease, CANCEL/Reset ( ) to...

  • Page 33: Windows Driver And Label Software

    G2000/G3000/G6000 Industrial User’s Manual Chapter 3: Operations and Settings Options: Enable, Disable Default: Disable DHCP Note: After set DHCP to Enable, you need to cycle the printer power as the screen prompts, the IP will be renewed automatically. In dump mode, the printer will print out the data (printer commands) that are sent from PC or other devices, instead of print out a label.

  • Page 34: Chapter 4: Maintenance

    (2) The Printhead may be hot due to recent printing. Wait until the Printhead cools before performing maintenance. (3) Use only anhydrous isopropyl alcohol to clean the print head. Anhydrous isopropyl alcohol is solvent containing no more than 1% water. Isopropyl alcohol is a flammable solvent and IS NOT recommended for use with any Postek printer.

  • Page 35: Cleaning The Platen Roller

    G2000/G3000/G6000 Industrial User’s Manual Chapter 4: Maintenance Cleaning the Platen Roller The Platen Roller, located at the exit point and underneath labels, supports the labels as they feed out of the printer. The roller can accumulate debris from consumables, such as dirt, sand, dust or glue. To ensure longevity of the Platen Roller, follow the recommended maintenance guidelines below: Clean the Platen Roller after every (3) rolls of label media used.

  • Page 36: Chapter 5: Troubleshooting

    Install the Media Roll Guides correctly and press them firmly press the positioned against the Media or have not media. been installed. Media sensor is broken Contact an authorized POSTEK service provider for technical support. READY and RIBBON Lamps blink simultaneously: Possible Cause Recommend Solutions Ribbon ran out...

  • Page 37: Miscellaneous

    1. Check the interface cable for proper connection. 2. Ensure the printer is powered on. If the trouble still exists, please contact an authorized POSTEK service provider for technical support. Data Sent but Not Printing 1. Ensure the correct driver is chosen in the label software.

  • Page 38: Poor Printing Quality

    Recovery After the miscellaneous has been cleared, press the CANCEL button to clear the alarm or restart the printer to resume the printing automatically. Note: For errors not listed here, please contact an authorized POSTEK Service Provider for further assistance.

  • Page 39: Appendix A: Interface Specifications

    G2000/G3000/G6000 Industrial User’s Manual Appendix A: Interface Specifications Appendix A: Interface Specifications The RS232 connector on the printer is a DB9F: Direction Definition Ground Connection with host: Host 25S Printer 9P Host 9S Printer 9P TX 2 ……… 3 RX RX 2 ………...
  • Page 40 G2000/G3000/G6000 Industrial User’s Manual Appendix A: Interface Specifications – Baud rate: 9600, 19200, 38400, 57600 (use the LCD menu to set Baud rate for the printer) – Data format: always 8 data bits, 1 start bit and 1 stop bit.

  • Page 41: Appendix B: Ascii Table

    G2000/G3000/G6000 Industrial User’s Manual Appendix B: ASCII Table Appendix B: ASCII Table “ XOFF & ‘ < > Note: The € sign is included in the embedded table at DEC128 or HEX 80...

This manual is also suitable for:

G3000G6000

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