Problem solutions and tips
Troubleshooting
Power indicator remains off after you have switched
on your device
Cause
The mains voltage supply is faulty.
Internal power supply overloaded.
The device cannot be switched off with the ON/OFF switch.
Cause
The device has not been switched on with the
ON/OFF switch.
System crash
Time and/or date is not correct
Cause
Time and date are incorrect.
The lithium battery on the mainboard is flat.
28
Remedy
► Check whether the power cable is properly
plugged into the device and a grounded
mains outlet.
► Switch the device on.
► Pull the power plug of the device out of the
mains outlet.
► Wait a moment.
► Plug the power plug into a properly grounded
mains outlet again.
► Switch the device on.
Remedy
► Press the ON/OFF switch again.
► Keep the on/off switch pressed for at least 4
seconds until the machine switches off.
Caution: This can lead to a loss of data!
This procedure does not allow the operating
system to shut down in an orderly way. The next
time the system is started there may well be
error messages.
Remedy
► Set the correct time and date within the
operating system you are using.
or
► Set the correct time and/or date in the
BIOS Setup.
► If the time and date are repeatedly wrong
when you switch on your device, replace the
lithium battery (see
battery", Page
51).
AMILO Desktop Operating Manual, edition 3
"Exchanging the lithium