MyStar Extra Owner's Manual
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MyStar Extra Owner's Manual

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SAP-Nummer
521873
Sprachvariante
103
Erstellversion
4
Packmittel erstellt am
24.09.2013 / Keim
Packmittel geändert am
09.10.2013 / Perleth
BLOOD GLUCOSE MONITORING SYSTEM
OWNER'S GUIDE
Abmessungen
Format (B x H) 101,6 x 139,7 mm
Farbe
Cyan
Magenta
Yellow
Black

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June Ryan
March 4, 2025

I keep getting error 2 after trying to take my blood. The Manuel is all in Italian

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Summary of Contents for MyStar Extra

  • Page 1 SAP-Nummer 521873 Abmessungen Format (B x H) 101,6 x 139,7 mm Sprachvariante Erstellversion Farbe Cyan Magenta Packmittel erstellt am 24.09.2013 / Keim Yellow Black Packmittel geändert am 09.10.2013 / Perleth BLOOD GLUCOSE MONITORING SYSTEM OWNER’S GUIDE...
  • Page 2 CAUTION: Please read all the instructions provided in this Owner’s Guide and practice the testing procedures before using the MyStar Extra® Blood Glucose Monitoring System. Self blood glucose monitoring should be done under the guidance of a healthcare professional. Key Features of MyStar Extra®: No Coding Required: The MyStar Extra®...
  • Page 3 Blood Glucose Monitoring System Toll-Free, 24-Hour Customer Service: 08000 35 25 25 In case of emergency, contact your healthcare professional or emergency medical response. Manufacturer: Distributed by: MDSS GmbH AgaMatrix, Inc. Schiffgraben 41 Sanofi UK, 7C Raymond Avenue 30175 Hannover, Germany One Onslow Street, Salem, NH 03079, USA Guildford, Surrey, GU1 4YS...

  • Page 4: Table Of Contents

    CHAPTER PAGE Important Information About Your MyStar Extra® Blood Glucose Monitoring System Important Safety Instructions Getting Started About the MyStar Extra® Blood Glucose Monitoring System Important Disinfection Procedures Important Health-Related Information MyStar Extra® Meter Basics Setting the Time and Date...

  • Page 5: Table Of Contents

    CHAPTER PAGE Batteries Display Messages Error Messages and Troubleshooting Caring for Your MyStar Extra® Meter and Lancing Device MyStar Extra® Meter Specifi cations Symbols...

  • Page 6: Important Information About Your Mystar

    4 weeks of age). [3] Testing the glucose levels of pregnant women. [4] Testing glucose levels of arterial or venous blood. [5] Testing glucose from sites other than the fi ngertip. Important Information About Your MyStar Extra® Blood Glucose Monitoring System...
  • Page 7 Test site: The MyStar Extra® System requires only a small droplet of blood (0.5 microliters), about the size of a pinhead, to perform a glucose test. Test using blood from the tip of any fi nger. CAUTION: To ensure accurate results, wash your hands with warm, soapy water and dry before and after every test.

  • Page 8: Important Safety Instructions

    CHAPTER Important Safety Instructions The meter and lancing device are for single-patient use. Do not share them with anyone, including other family members! Do not use on multiple patients! All parts of the kit are considered biohazardous and can potentially transmit infectious diseases, even after you have performed disinfection.

  • Page 9: Getting Started

    Getting Started Your MyStar Extra® Blood Glucose Monitoring System MyStar Extra® System) Kit contains: • MyStar Extra® Blood Glucose Meter (Referred to as “MyStar Extra® Meter” or “the meter”) • Two pre-installed CR2032, 3 volt lithium batteries • One Lancing Device with Cap •...

  • Page 10: About The Mystar Extra® Blood Glucose

    CHAPTER About the MyStar Extra® Blood Glucose Monitoring System The MyStar Extra® Blood Glucose Monitoring System is made up of the MyStar Extra® Blood Glucose Meter, BGStar® Test Strips, BGStar® Control Solution, and a lancing system. About the MyStar Extra® Meter...
  • Page 11 (5) Visual Fill Window: This window will turn red when enough blood has been applied or blue when enough control solution has been applied. IMPORTANT: Use test strips only once. Use only BGStar® Test Strips with your MyStar Extra® Meter. About the MyStar Extra® Blood Glucose Monitoring System...
  • Page 12 [8] Do not bend, cut, or alter test strips. [9] Apply only fresh capillary whole blood or control solution to the sample area of the test strip. About the MyStar Extra® Blood Glucose Monitoring System...
  • Page 13 The MyStar Extra® System has 2 diff erent levels of control solution available – Normal and High. The Normal Control Solution is provided with the MyStar Extra® System Kit. If you would like to use High Control Solution, please contact Customer Service at 08000 35 25 25...
  • Page 14 About the Lancing System Note: Lancing devices and lancets are only intended for a single user and should not be shared between users. About the MyStar Extra® Meter Display and Icons Backlight: The backlight is illuminated whenever the meter is activated. It will deactivate after thirty seconds of inactivity.
  • Page 15 (5) Calculating Animation: An animated sequence of “1, 2, 3” will appear on the meter display after a sample has been applied to the test strip. This means the meter is calculating the test result. About the MyStar Extra® Blood Glucose Monitoring System...
  • Page 16 (7) Mealtime Tags: The mealtime tags appear after a test is complete and help categorize your results. There are four icons for Mealtime tags: Tag Icons: No Tag Fasting Pre Meal Post Meal About the MyStar Extra® Blood Glucose Monitoring System...
  • Page 17 (11) Number of Days remaining until your next profi le is needed: The date icon ( ) is displayed on the ~A1c results screen indicating the number of days remaining until your next profi le is needed. About the MyStar Extra® Blood Glucose Monitoring System...
  • Page 18 The trend arrows in the ~A1c results screen indicate the trend of your A1c result compared to two weeks ago. (14) Temperature Icon: Appears when the meter is outside its operating temperature range of 10°C to 40°C. About the MyStar Extra® Blood Glucose Monitoring System...
  • Page 19 Chapter 12. (16) Dead Battery Icon: Appears when battery #2 in your meter is dead. For complete instructions on identifying and changing your meter batteries, refer to Chapter 12. About the MyStar Extra® Blood Glucose Monitoring System...

  • Page 20: Important Disinfection Procedures

    CHAPTER Important Disinfection Procedures When using your meter, avoid getting dirt, dust, blood, control solution, water, or any other liquid inside the test strip port, battery compartment and mini-USB port. You should wash your hands thoroughly after handling the meter, lancet, lancing device, and test strips.
  • Page 21 520 wipes (260 cleaning wipes plus 260 disinfecting wipes) on the lancing device and MyStar Extra® Meter. The life of the MyStar Extra® Meter, defi ned as 5,000 test strip insertions, is between 3 to 5 years, depending on use. The number of cleaning and disinfecting wipes used simulates cleaning and disinfecting your meter once a week for 5 years.
  • Page 22 If you suspect your meter is not working properly after disinfecting, verify that your system is working properly by performing a control solution test. If your control solution test result falls outside of the control range, call Customer Service at 08000 35 25 25 If you should notice any signs of deterioration on the meter or lancing device (such as clouding on the meter, corrosion or erosion of meter, lancing device plastic housing or cracking of plastic housing, display,...
  • Page 23 How do you clean and disinfect your meter and lancing device? 1. Before you clean and disinfect your meter and lancing device, pre-clean the outside of the meter and lancing device with a disinfecting wipe. 2. With a new disinfecting wipe, clean and disinfect your meter and lancing device.

  • Page 24: Important Health-Related Information

    CHAPTER Important Health-Related Information Please read the following: [1] Inaccurate results may occur in severely hypotensive individuals or patients in shock. Inaccurate low results may occur for individuals experiencing a hyperglycemic-hyperosmolar state, with or without ketosis. Critically ill patients should not be tested with blood glucose meters.
  • Page 25 [7] If you are experiencing symptoms that are not consistent with your blood glucose test result and you have followed all instructions described in this Owner’s Guide, follow your healthcare professional’s recommendations. [8] If you get repeated error messages and are experiencing symptoms of hypo or hyperglycemia, contact your healthcare professional immediately as this may indicate low or high glucose.

  • Page 26: Mystar Extra® Meter Basics

    CHAPTER MyStar Extra® Meter Basics METER SYSTEM CHECK Each time your meter is activated, the meter will perform a meter system check. All display segments will briefl y fl ash ON. IMPORTANT: If all the display segments DO NOT fl ash ON (each time your meter is activated), do not use the meter.
  • Page 27 HOW TO DEACTIVATE THE METER To deactivate the meter, press and hold the CHECK ( ) button for 2 seconds. If the meter is inactive for one minute, it will deactivate automatically. MyStar Extra® Meter Basics...

  • Page 28: Setting The Time And Date

    CHAPTER Setting the Time and Date IMPORTANT: Check the time and date settings before testing. In order to properly use the meter, it is important to ensure that the time and date are set correctly. [1] When your meter is deactivated, press and hold the CHECK ( button to enter settings mode.
  • Page 29 [5] Set the day-month format setting (fl ashing) with the DOWN ( ) or UP ( arrow button to choose between Month-day or Day-Month format. Press the CHECK ( button to confi rm your selection and continue on to the year setting. [6] Set the year (fl ashing) with the DOWN ) or UP ( ) arrow button.

  • Page 30: Performing A Control Solution Test

    Important BGStar® Control Solution information: [1] Use only BGStar® Control Solution with your MyStar Extra® Meter. [2] Do not add water or any other liquid to control solution. [3] Control solution tests should be performed within the system operating temperature range of 10°C to 40°C.
  • Page 31 The control solution is used to: [1] Ensure that your meter and test strips work properly together. [2] Practice testing without having to use your own blood. Control solution tests should be performed when you: [1] First get your meter and want to practice a test fi rst. [2] Suspect that your meter or test strips are not working properly.
  • Page 32 The meter is now ready for you to apply control solution. You do not need to set a calibration code for the MyStar Extra® Meter (no coding required). Note: If you do not start the test within 2 minutes of inserting a test strip, the meter will deactivate.
  • Page 33 • Bring the tip of the test strip to the control solution sample. This is the visual fi ll window. Do not put control solution here. APPLY CONTROL SOLUTION HERE. The MyStar Extra® Meter will automatically detect if a test is performed with BGStar® Control Solution. Performing a Control Solution Test...
  • Page 34 [4] Remove Test Strip From Control Solution Sample When the Test Strip Visual Fill Window Completely Turns Blue The entire visual fi ll window will turn blue. When the meter beeps you should move the test strip away from the control solution sample. The Calculating Animation (a sequence of the numbers 1, 2, 3) will begin on the meter display.
  • Page 35 [5] View Control Solution Test Result Example: The control solution test result will appear on the meter display. The date, time and control solution icons will also appear on the display. The control solution test result is stored in the memory of your meter but is not included in Averages or ~A1c calculations.
  • Page 36 If your control solution test result is out of the range, repeat the test. If the results from the control solution tests continue to fall outside that range, do not use the MyStar Extra® Meter to test your blood glucose. Call Customer Service at 08000 35 25 25. The phone number is also printed on your meter label.
  • Page 37 [7] Remove the Used Test Strip From the Meter Test Strip Port The control solution test result will be stored in memory. Removing the used test strip will deactivate your meter. [8] Dispose of Used Materials Properly Follow your healthcare provider’s instructions for disposal. Performing a Control Solution Test...

  • Page 38: How To Test Your Blood Glucose Level

    CHAPTER How to Test Your Blood Glucose Level CAUTION: To ensure accurate results, wash your hands and the test site with warm, soapy water and dry before every test. Unwashed hands and test sites may lead to inaccurate results. Make sure there is no grease, oil, or lotion on the test site. Use lancets only once.
  • Page 39 2. Load a new sterile lancet directly into the bottom of lancet carrier. Note: In case you accidently cock the device at this point, press the release button before you move on. 3. While holding the lancet fi rmly, remove the lancet cap; be careful not to touch the lancet tip.
  • Page 40 The meter is now ready for you to apply blood. You do not need to set a calibration code for the MyStar Extra® Meter (no coding required). Note: If you do not start the test within 2 minutes of inserting a test strip, the meter will deactivate.
  • Page 41 [3] Lance Finger Hold the MyStar Sylkfeel® lancing device fi rmly against the side of the fi ngertip, with the cap resting on the fi ngertip (Note: the harder you press MyStar Sylkfeel® lancing device against the fi nger the deeper the puncture).
  • Page 42 [4] Apply Blood Sample The meter should still display the time and date with the fl ashing droplet icon. If it does not, reinsert the test strip. Bring Test Strip to Blood Sample Immediately bring the test strip to the blood sample. The test strip fi lls from the tip.
  • Page 43 IMPORTANT: [1] Move the test strip away from the blood sample as soon as you hear the beep. [2] Do not press the test strip against the fi nger. [3] Do not scrape blood onto the test strip. [4] Do not apply blood to the top side of the test strip. [5] Do not apply blood to the test strip when the test strip is out of the meter.
  • Page 44 [5] Remove Test Strip From Blood Sample When the Test Strip Visual Fill Window Completely Turns Red The entire visual fi ll window will turn red. Your meter will beep once when you should remove the test strip from the blood sample.
  • Page 45 Your test result is stored in the memory of your meter. [7] Test Result Mealtime Tagging The MyStar Extra® Meter automatically tags results as before meal, after meal, or fasting, based on the default mealtime settings (see below). Tagging enables you to view averages to see what eff ect your meals have on your blood glucose levels.
  • Page 46 How to Test Your Blood Glucose Level...
  • Page 47 Example of Pre Meal Tag Reading: Example of Post Meal Tag Reading: Fasting Tag: Default Fasting Time: 5:00 h to 8:59 h. The fasting tag is used for readings taken while no food or drink (except water) has been consumed over a period of 6-8 hours. The default fasting time period is from 5:00 h to 8:59 h.
  • Page 48 The fasting tag icon will be unavailable unless the fasting tag is removed from the previously marked reading. The MyStar Extra® adjusts to your fasting habits. It will automatically adjust the default fasting time period (5:00 h to 8:59 h) to fi t your schedule.
  • Page 49 Example of No-Tag Reading: [8] Remove the Used Test Strip From the Meter Test Strip Port Avoid touching the test strip sample area (where blood was applied). Removing the used test strip will deactivate your meter. IMPORTANT: If you do not remove the used test strip within 1 minute of testing, the meter will deactivate.
  • Page 50 [9] Final Steps Removing the cap: Twist the cap off the lancing device by turning it counter-clockwise while holding the base fi rmly. Push lancet into the cap. Push the lancet ejector forward with the thumb and simultaneously pull out the sliding barrel to dispose of the used lancet in a safe way, e.g.
  • Page 51 [10] Discard the used test strip and lancet properly Follow your healthcare provider’s instructions for disposal. WARNING: The lancing device and lancets should only be used by one person. Never share lancing devices or lancets. Used test strips, lancets, and lancing devices may be considered biohazardous or medical waste in your city or town.

  • Page 52: Data Management Features

    The MyStar Extra® Meter will store up to 1865 of the most recent blood glucose and control solution test results with date and time. When the...

  • Page 53: Logbook

    11.1 Logbook Viewing Individual Results [1] When your meter is deactivated, press the CHECK ( ) button to enter the Logbook. Your most recent result is shown. The logbook displays all the individual glucose and control solution readings. [2] Press the UP ( ) and DOWN ( ) arrow buttons to scroll through the Logbook.
  • Page 54 Fasting Trend Arrows Readings in the Logbook may also include a trend arrow icon to give you a general idea of your fasting glucose trend. The trend arrow illustrates the direction of your average fasting glucose reading from the past 3 days as compared to the median fasting value over the 7 days before the 3-day average.
  • Page 55 Trending Up Arrow: an arrow pointing up will appear above your reading if your current 3-day fasting glucose average is somewhat greater than your 7-day fasting glucose median. Trending Up Arrow Trending Down Arrow: an arrow pointing down will appear above your reading if your current 3-day fasting glucose average is somewhat less than your 7-day fasting glucose median.
  • Page 56 NOTE: If your meter shows dashes in the place where the reading, time and date should appear, it means there are no readings yet in the meter. Data Management Features: Logbook...

  • Page 57: Averages

    11.2 Averages The MyStar Extra® categorizes readings based on the selected mealtime tag and displays the corresponding average at 3, 7 and 30 days. These averages allow you to see how your blood glucose levels vary by time of day and over the course of several days.
  • Page 58 Viewing Averages [1] When your meter is deactivated, press the CHECK ( ) button to activate the meter. The most recent result is displayed. [2] Press the CHECK ( ) button again to enter the Averages mode. The calculator icon on the bottom of the screen indicates Averages mode.
  • Page 59 This screen shows the 30-day average of all readings. There are 48 total readings and the average is 6.6 mmol/L. This screen shows the 7-day average of all Fasting readings. There are 7 total readings and the average is 4.8 mmol/L. Calculation based on readings tagged with: Fasting...

  • Page 60: Estimated A1C (~A1C)

    11.3 Estimated A1c (~A1c) The MyStar Extra® contains a tool that estimates A1c. The estimated A1c tool is intended for at home use by people with Type 1 and Type 2 diabetes to monitor average glycemic control. The estimated A1c is intended to raise A1c awareness by providing an estimated A1c value and trend in between HCP visits.
  • Page 61 What is an estimated A1c (~A1c)? The ~A1c tool provides an estimation of Haemoglobin A1c calculated from glucose readings. The estimated A1c tool is indicated for use as an adjunctive tool to complement, not replace, a laboratory Haemoglobin A1c test and is not intended to suggest changes in treatment decisions or to be used as a substitute for professional healthcare advice.
  • Page 62 HbA1c test result. The MyStar Extra® does not give you an HbA1c value. It only gives an ~A1c value and may diff er substantially from an actual HbA1c result that you get when you visit your healthcare professional and have blood drawn in the laboratory.
  • Page 63 [3] Take “Fasting” blood glucose tests every day for the next 6 days after your “Profi le” day The MyStar Extra® will not show an ~A1c result if you did not successfully complete these three steps. [1] Create a “Profi le”...
  • Page 64 “Profi le” Schedule Between 5:00 h and 10:59 h: 1. Fasting: Take a “Fasting” blood glucose test when you have not had any food or drink (except water) for at least 6-8 hours (usually immediately upon waking up). Confi rm the fasting ( ) tag. A Pre Breakast tag ( ) can also be used.
  • Page 65 Profi le Check Box Measurement when Number Complete 1. Fasting Fasting (5h00-10h59) 2. Post breakfast Post-meal (5h00-10h59) 3. Pre Lunch Pre-meal (11h00-15h59) 4. Post Lunch Post-meal (11h00-15h59) 5. Pre Dinner Pre-meal (16h00-20h59) 6. Post Dinner Post-meal (16h00-20h59) 7. Bedtime No tag (21h00-23h59) [2] Confi rm that a “Profi le”...
  • Page 66 “Profi le” Created If message “A2” is displayed, you have successfully created your “Profi le” and are now required to take 6 “Fasting” blood glucose tests (refer to section [3] Take “Fasting” Blood Glucose Tests). “Profi le” Not Created If message “A1” is displayed, refer to “Profi le”...
  • Page 67 [3] Take “Fasting” Blood Glucose Tests After you have confi rmed that a “Profi le” was created, take a “Fasting” blood glucose test every day for the next 6 days. Take a “Fasting” blood glucose test when you have not had any food or drink (except water) for at least 6-8 hours (usually immediately upon waking up).
  • Page 68 If you have taken enough “Fasting” blood glucose tests, an ~A1c result is displayed (example ~A1c). If message “A2” is displayed, go to “Fasting” Troubleshooting. “Fasting” Troubleshooting Review the blood glucose test results and their tags. Confi rm that you have taken a “Fasting” blood glucose test every day for the past 7 days and all the tests have a “Fasting”...
  • Page 69 Continue to Obtain ~A1c Results To continue to obtain ~A1c results, you must continue to use your meter and: - Take at least 7 fasting readings in the last 14 days - Have at least 1 fasting reading taken in the last 6 days - Have created a “profi le”...
  • Page 70 ~A1c Trend Arrows ~A1c Trend Arrows display the trending of your current ~A1c results as compared with the results from at least two weeks ago. The trend arrows will display if your ~A1c value has increased or decreased by more than 0.14. Steady Arrow: a steady arrow will appear above your ~A1c result if an upward or downward trend from your ~A1c result from two weeks ago has not been detected.
  • Page 71 Trending Down Arrow: an arrow pointing down will appear above your ~A1c result if your current ~A1c is less than your ~A1c from at least two weeks ago by more than 0.14. Trending Down Arrow Results Displayed (A4 and A5) Only ~A1c values between 6% and 10% will be displayed.
  • Page 72 ~A1c results above 10% will be displayed as A5: Data Management Features: Estimated A1c (~A1c)

  • Page 73: Batteries

    CHAPTER Batteries Your MyStar Extra® Meter comes with two pre-installed, CR2032 3 volt, lithium batteries. Battery #1 powers the backlight and battery #2 powers the basic meter functions. When the power from battery #2 is low or the battery is dead, the low battery icon or dead battery icon will be displayed on the screen until you change battery #2.
  • Page 74 HOW TO REPLACE THE BATTERIES [1] Open Battery Door: Make sure the meter is deactivated. Turn the meter so you are looking at the battery door. Press the battery door clip to open. Remove the battery door, being careful not to misplace it.
  • Page 75 [3] Remove and Install the Backlight Battery: To remove USED: the used battery, pull the appropriate tab to pop out the battery. Install the new battery with the positive (+) sign facing NEW: up towards you. [4] Close Battery Door: Angle the battery door back onto the meter and swing down until it snaps gently into place.

  • Page 76: Display Messages

    CHAPTER Display Messages Messages occurring while a test strip is inserted are displayed until the test strip is removed or the meter automatically deactivates. Messages occurring when no test strip is inserted are displayed until the meter deactivates or you insert a strip. CAUTION: Low or high blood glucose test results can indicate a potentially serious medical condition.
  • Page 77 HI MESSAGE MEANING: Glucose test result is above 33.3 mmol/L. A Hi result may indicate hyperglycemia (high blood glucose). The Hi glucose test result is stored in the meter with time and date. It will be included in Averages and ~A1c as a value of 33.3 mmol/L.
  • Page 78 TEMPERATURE ICON: Flashing temperature icon. MEANING: The meter is outside its operating temperature range of 10°C to 40°C or the test was performed outside the system operating temperature range of 10°C to 40°C. ACTIONS: Move to an area with an ambient temperature of 10°C to 40°C.
  • Page 79 DEAD BATTERY MESSAGE: A dead battery icon fl ashes for three seconds and then the meter turns off . MEANING: Battery #2 in your meter is dead. ACTIONS: If the dead battery icon appears, battery #2 must be replaced. Battery numbers are indicated by the numbers printed on the pull-tabs.

  • Page 80: Error Messages And Troubleshooting

    CHAPTER Error Messages and Troubleshooting The MyStar Extra® Blood Glucose Monitoring System has been designed to work accurately under most usual conditions. On rare occasions, the meter will display an error message instead of a glucose result. The meter is able to detect specifi c problems, which may allow you to determine the cause of the error without wasting valuable test strips.
  • Page 81 Error 1: Problems have occurred that are related to test strip use. [1] If this message appears the moment the test strip is inserted, the test strip may be wet or damaged. Retest using a new test strip. [2] If this message appears during a test, the test strip may have been removed too early.
  • Page 82 Error 3: The meter has detected that the test strip is in poor condition. [1] The test strip may have been improperly stored (e.g., hot, humid conditions) or may be expired. Check the test strip vial for the expiration date. Do not use test strips beyond the expiration date or 180 days after fi rst opening the vial.
  • Page 83 Error 4: The meter was unable to produce a result or unusual test strip problems have occurred that may be related to extreme conditions. [1] This error may be caused by extremely high glucose. If you are experiencing symptoms of hyperglycemia, contact your healtcare professional immediately.
  • Page 84 Error 6: The test strip has taken too long to generate a signal. [1] This may be caused by a combination of cold operating temperature and high hematocrit levels. Retest in a warmer location. [2] If this error code persists on retesting, call Customer Service at 08000 35 25 25.
  • Page 85 ~A1c Errors Error A1: No profi le available to calculate ~A1c. [1] This message indicates that a new profi le is required to calculate ~A1c. Follow the instructions for Obtaining an ~A1c Result, section 11.3, [1] Create a “Profi le”. Error A2: Insuffi cient number of fasting readings to calculate ~A1c.
  • Page 86 Error A4: ~A1c result below 6%. [1] Your calculated ~A1c result is below 6%. Error A5: ~A1c result above 10%. [1] Your calculated ~A1c result is above 10%. Call Customer Service at 08000 35 25 25. The phone number is also printed on your meter label.
  • Page 87 TROUBLESHOOTING SITUATION #1 Meter does not enter test mode after inserting a BGStar® Test Strip. [1] CAUSE: The meter batteries have insuffi cient power. ACTION: The meter batteries must be replaced immediately. For details about replacing your batteries, refer to Chapter 12. The time and date information may be lost.
  • Page 88 [5] CAUSE: Blood or foreign objects put into the meter test strip port. ACTION: Call Customer Service at 08000 35 25 25. The phone number is also printed on your meter label. Have the meter serial number (located on the back of the meter) available. TROUBLESHOOTING SITUATION #2 After applying the blood sample, the meter doesn’t begin the Calculating Animation (1, 2, 3) and no test result is displayed.

  • Page 89: Caring For Your Mystar Extra® Meter And

    If you wish to clean the lancing device cap only, remove the cap, wash it in warm water, rinse well, and dry. CAUTION: Never immerse the meter or the body of the lancing device in water or any other liquid. Caring for Your MyStar Extra® Meter and Lancing Device...

  • Page 90: Mystar Extra® Meter Specifi Cations

    CHAPTER MyStar Extra® Meter Specifi cations Assay Method: Dynamic Electrochemistry Maximum Altitude: 10,000 feet (3,048 meters) Calibration: Plasma equivalent Coding: No code Sample: Whole blood, capillary Sample Size: 0.5 microliters Average Glucose Test Time: 5 seconds Measurement Units: mmol/L Result Range: 1.11 mmol/L to 33.3 mmol/L...
  • Page 91 Equipment not suitable for use in the presence of fl ammable mixtures. The MyStar Extra® Blood Glucose Meter complies with the applicable standards for Electromagnetic Compatibility; however it is not recommended that it be used in the presence of strong electromagnetic fi elds.

  • Page 92: Symbols

    CHAPTER Symbols Serial Number: Manufacturer: In Vitro Diagnostic Medical Device: Batch Number: Consult Instructions For Use: Do Not Reuse: Temperature Limitation: Use By: Catalogue Number: European Authorized Representative: Sterile: Symbols...
  • Page 94 <MAT>521873...

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