Wireless Gateway Activation and Connection Guide The Wireless Gateway provides a secure wireless and wired home network. Wireless Gateway 2 (Model DPC3939) Wireless Gateway 3 (Model DPC3941T) WGXB3_SIK_0415.indd 1 3/26/15 11:21 AM...
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• microwaves and other appliances • windows The Comcast Wireless Gateway 2 and 3 are dual-band devices and offer both 2.4 GHz and 5 GHz WiFi networks. While 5 GHz offers higher speeds than 2.4 GHz, not all WiFi devices will support the newer 5 GHz technology.
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Note: You may only need one coax cable for your Wireless Gateway connection, so select the length that best suits your needs. 2. If you subscribe to Comcast Voice service, connect a telephone cord (not included) from your telephone into the Tel 1 connection on your Wireless Gateway.
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B. Connect a WiFi Device* 1. Find your Network Name(s) and Password printed on the side (or bottom) panel of your Wireless Gateway. You may want to write this information down. The location and label differ by Wireless Gateway. 2. On your WiFi device, go to the WiFi Settings and ensure WiFi is turned on.
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3. On your WiFi device, select your Wireless Gateway’s Network Name. If you have a dual-band Wireless Gateway and your WiFi device supports dual-band WiFi, you’ll see two Network Names. Select either of them. (You can connect to the other one later.) Note: Some WiFi devices may prompt for a PIN.
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4. From your Account Information card, enter your Comcast Account Number and Phone Number. 5. Please wait until you are prompted to create your Comcast Username and Password. Enter a Username and Password. Complete the security questions, and check the box that you agree to the Terms and Privacy policy.
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4. Congratulations! Your account is now activated. You’ll see the confi rmation page, indicating that you can now start using your XFINITY services. If you’re having trouble activating your Wireless Gateway or Comcast services, please call 1-855-OK-BEGIN (1-855-652-3446). For more information about your Wireless Gateway, visit www.comcast.com/internetsupport.
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