Related Manuals for COX mini box
Summary of Contents for COX mini box
- Page 1 User’s Manual Version 1.1 | Updated: 10/01/14 ©2014 Cox Communications, Inc.
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Page 2: Table Of Contents
User’s Manual Table of Contents Chapter 1: Introduction ..........3 About This Manual ......................3 Chapter 2: Installing & Activating Your mini box..4 Connecting Your mini box ..................... 4 Activating Your mini box ....................5 The Connectivity Test ...................... 5 Software Update Check .................... - Page 3 Chapter 7: Customer Support ........35 Access Customer Support ..................... 36 Technical Support ......................36 Self-Test ..........................37 Channel Scan ........................38 View the Use Agreement ....................38 View the Cox Privacy Policy ..................38 Chapter 8: Error Messages .......... 39...
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Page 4: Chapter 1: Introduction
CHAPTER About This Manual Welcome to your new mini box™ manual. This manual covers everything you need to know about setting up your mini box and using the mini box guide: • Installing and Activating Your mini box • Using the Remote Control •... -
Page 5: Chapter 2: Installing & Activating Your Mini Box
HDMI port on the back of your TV. Plug in your mini box. • Connect the power cord to the back of your mini box and then plug the other end into a power outlet or surge protector. -
Page 6: Activating Your Mini Box
User’s Manual ACtivAting your mini box Your mini box begins activating as soon as you plug in the mini box. You can follow the Activation Process on-screen but you won’t need to take any action unless there are problems. The first thing you see when activation begins is the Welcome Screen. -
Page 7: Software Update Check
CheCk After a successful Connectivity Test, the Self-Test checks to see if there are any software updates available for the mini box. If a software update is detected, the update is downloaded and installed. The mini box automatically reboots after the software update has been installed. -
Page 8: Mini Box Activation
MINI BOX User’s Manual mini box ACtivAtion Once the Self-Test is complete your mini box automatically begins activating. When activation is complete, your mini box is tuned to the first channel in the channel lineup. You’re ready to watch TV! Note: You may want to program your remote control to control your TV now. -
Page 9: Chapter 3: Program Guide Overview
CHAPTER Program Guide Overview Welcome to your new Program Guide. The simple guide navigation makes it easier to find the programming you want when you want it. The starting point for everything in the Program Guide is the Main Menu, which is launched by pressing the MENU button. -
Page 10: Navigation
MINI BOX User’s Manual nAvigAtion When in the Guide, use the UP or DOWN arrows or the CHANNEL UP or CHANNEL DOWN buttons to scroll through the listings. Press the arrow keys on the remote to navigate through the Guide. - Page 11 MINI BOX User’s Manual An actionable item has a SELECT button at the end of the highlight bar. An icon or black dot indicates the selected choice. When an item is actionable — such as changing a setting — the right end of the yellow highlight bar will show a SEL button.
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Page 12: About The Remote Control
User’s Manual About the remote Control The image below shows the Cox remote and highlights the buttons that are discussed in this manual. Your remote control may appear diff erent, but button functions remain the same. POWER Turn on or off the television... -
Page 13: Chapter 4: Getting Started
CHAPTER Getting Started This chapter discusses how to watch live television, learn more about the program you are watching, change channels and open the Main Menu. -
Page 14: Watch Live Television
User’s Manual wAtCh live television With your television and mini box turned on, use the number (0–9) buttons to tune directly to a channel. Press SELECT to go directly to the channel. Otherwise, the desired channel will tune in a second or two. -
Page 15: Open The Main Menu
MINI BOX User’s Manual open the mAin menu The Main Menu is the starting point for using the Program Guide to find programs and set personal preferences. There are several ways to open the Main Menu: • Press the MENU button. -
Page 16: Chapter 5: The Guide
CHAPTER The Guide The Program Guide is simple, consistent and easy to navigate, making it easier for you to find and tune in to your favorite television shows. This chapter introduces you to the Program Guide and discusses different ways to find the channels and programs that interest you. -
Page 17: Using The Guide
MINI BOX User’s Manual using the guide lAunCh the guide There are two ways to access the Guide. The first is to simply press the GUIDE button. It takes you directly to the main Guide display that shows information about available channels, programs and short program descriptions. -
Page 18: Watch A Program Or Channel
MINI BOX User’s Manual wAtCh A progrAm or ChAnnel You can simply press the SELECT button on a currently airing program to start watching it immediately. If the highlighted program airs in the future, pressing SELECT will tune to the channel on which the program will air. -
Page 19: Switch Programs From The Info Banner
MINI BOX User’s Manual switCh progrAms from the info bAnner Press the RIGHT and LEFT arrows to browse programs carried by the channel but shown at different times of the day. Pressing SELECT will tune to the program displayed if it is currently airing. -
Page 20: Banner Icons
MINI BOX User’s Manual bAnner iCons There are a number of different icons you may see on an Info or Channel Banner. This table tells you what each one means. iCon desCription This program is in stereo. This is a first-run program. -
Page 21: Chapter 6: Settings
CHAPTER Settings The Settings Menu offers a variety of choices for customizing your TV viewing experience. This chapter discusses important settings information including setting Parental Controls, turning on Closed Captioning and changing other technical settings to better suit your needs. You can launch the Settings Menu by opening the Main Menu using the MENU button or the LEFT or RIGHT arrow. -
Page 22: Parental Controls And Program Ratings
You see a confirmation message indicating that your PIN has been set. Press SELECT to clear the message. If you forget your PIN number, you can call Cox Customer Service to reset it. edit pArentAl Control pin When a Parental Control PIN is in place, the action item will change from “Set PIN” to “Edit PIN. -
Page 23: Restrict Access To Programming
MINI BOX User’s Manual Enter your current four-digit PIN. Enter your new four-digit PIN. Confirm your new four-digit PIN. Press SELECT to close the confirmation message. restriCt ACCess to progrAmming The Program Guide lets you restrict access to programming several different ways. Setting Locking Status is the first step to turning on Parental Controls. -
Page 24: Lock Channels
MINI BOX User’s Manual loCk ChAnnels After turning on Parental Controls, you have a number of different ways to restrict access to programming, including by channel, by ratings and by content advisories. Begin at the Settings Menu: Make sure Parental Controls is highlighted. -
Page 25: Lock Content Advisories
MINI BOX User’s Manual loCk Content Advisories To restrict access to movies and television programs that contain certain types of content, begin at the Settings Menu: Make sure Parental Controls is highlighted. Press the RIGHT arrow or SELECT button to open the Parental Controls Menu. -
Page 26: Closed Captioning
MINI BOX User’s Manual Closed CAptioning The Program Guide lets you adjust Closed Captioning settings. You can turn Closed Captioning on or off, and you can customize how your Closed Captions look. set Closed CAptioning stAtus To turn Closed Captioning on, begin at the... -
Page 27: Set Analog Service
MINI BOX User’s Manual set AnAlog serviCe To choose a Closed Captioning service for analog stations, begin at the Closed Captioning Menu: Use the UP or DOWN arrow to highlight Analog Service. Press the RIGHT arrow or SELECT button to move to the options in the center card. -
Page 28: Set Text Size
MINI BOX User’s Manual set text size To change the appearance of Closed Captioning text size for digital programming, begin at the Closed Captioning Menu: Use the UP or DOWN arrow to highlight Text Size. Press the RIGHT arrow or SELECT button to move to the options in the center card. -
Page 29: Set Text Character Edge
MINI BOX User’s Manual set text ChArACter edge To change the character edge attributes such as no edge attribute, raised edges, depressed edges, uniform edges, and drop-shadowed edges of the Closed Captioning text for digital programming, begin at the Closed Captioning Menu: Use the UP or DOWN arrow to highlight Text Character Edge. -
Page 30: Set Background Opacity
MINI BOX User’s Manual set bACkground opACity To change the opacity for the Closed Captioning background for digital programming, begin at the Closed Captioning Menu: Use the UP or DOWN arrow to highlight Background Opacity. Press the RIGHT arrow or SELECT button to move to the options in the center card. -
Page 31: Set Closed Captioning Window Opacity
MINI BOX User’s Manual set Closed CAptioning window opACity To change the opacity of the Closed Captioning window for digital programming, begin at the Closed Captioning Menu: Use the UP or DOWN arrow to highlight Closed Captioning Window Opacity. Press the RIGHT arrow or SELECT button to move to the options in the center card. -
Page 32: Set The Guide Language
MINI BOX User’s Manual set the guide lAnguAge Begin at the Language Options Menu: With the highlight bar on Guide Language, press the RIGHT arrow or SELECT button to view the options for Guide Language. Use the UP or DOWN arrow to highlight the appropriate option. -
Page 33: Audio & Video
Press SELECT to open the Audio & Video Menu. volume via the mini box, set Volume Control to Variable. This is helpful if you have an older TV that does not have a remote. -
Page 34: Set Video Output Format
MINI BOX User’s Manual set video output formAt You can change the video output format to ensure you get the highest-quality picture that your television can display. Please refer to the manufacturer’s information for your television to get the proper settings. The resolution options are: •... -
Page 35: Restore Audio & Video Defaults
MINI BOX User’s Manual restore Audio & video defAults You can easily change your Audio & Video settings back to the default values. Begin at the Settings Menu: Use the UP or DOWN arrow to highlight Audio & Video. Press the RIGHT arrow or SELECT button to move to the center card. -
Page 36: Chapter 7: Customer Support
CHAPTER Customer Support The Program Guide offers a number of Customer Support tools. This chapter discusses the different support services available and how to access them. -
Page 37: Access Customer Support
The Technical Support section of the Customer Support Menu provides options to view your mini box information, run a Self-Test on your mini box or perform a Channel Scan to ensure your mini box is receiving all the channels you can view on the mini box. -
Page 38: Self-Test
To run the Self-Test, begin at the Technical The mini box Self-Test is a diagnostic test that identifies any network or connectivity issues with your receiver. Highlight Support Menu. -
Page 39: Channel Scan
MINI BOX User’s Manual ChAnnel sCAn You can run a Channel Scan at any time to have the mini box check to ensure all appropriate channels are being received. To run the Channel Scan, begin at the Customer Support Menu: Press the RIGHT arrow to move the highlight to Channel Scan. -
Page 40: Chapter 8: Error Messages
Occasionally, you may receive an error message. Sometimes the fix is as simple as waiting a few minutes before trying again. Other times, you may be required to call your local Cox Customer Support representative. The table on the following pages includes the different error messages you may receive. -
Page 41: Error Messages
Check the cable from the wall Sorry, we've detected an interruption in your service. Check to the mini box and ensure for loose connections from the wall to the mini box to make that both ends are connected 2.1.1 sure they are secure. If the problem persists, please contact securely. - Page 42 Alternatively, you can press the GUIDE button on your remote control to watch programs on other channels. Your mini box software update was unable to be installed correctly. Your mini box will now reboot. If you continue to Contact Cox Customer Support 4.1.1 have problems after your mini box reboot, please contact for assistance.
- Page 43 MINI BOX User’s Manual Error Code Issue You Should The mini box check detected a problem. Video cannot be displayed at this time. Please contact Cox Customer Contact Cox Customer Support 5.1.3 Support at (866) 961-1207 for assistance. Reference for assistance.
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