Troubleshooting - Hoover Dual Power Max Owner's Manual

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
ProbleM PoSSible cauSe
Cleaner won't
1. Power cord not firmly plugged into
run
outlet.
2. blown fuse or tripped breaker.
3. Needs service.
Cleaner won't
1. Dirty Water Tank is not installed
pick-up or low
correctly.
suction
2. Dirty Water Tank is full.
3. Dirty water tank is clogged.
4. Air path is clogged.
Water escap-
1. Dirty Water Tank is full.
ing from
2. Dirty Water tank is not installed cor-
Cleaner
rectly.
3. Clean Water Solution Tank not installed
properly.
Cleaner won't
1. Clean water solution tank is empty.
dispense
2. Clean Water Solution Tank not installed
properly.
3. Needs service.
Motor noise
1. Dirty Water Tank is full.
becomes
2. Dirty water tank is clogged.
high-pitched
3. Air path is clogged.
4. The float in the Dirty Water Tank has
been activated.
Brushrolls are
1. belt needs to be changed.
not spinning
2. Something is jammed in the brushroll.

6. TROUBLESHOOTING

!
To reduce the risk of personal injury - Unplug before cleaning or servicing.
WARNING
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace fuse/reset
breaker in home.
3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
1. Review Placing Dirty Water Tank in base of cleaner
- Pg. 8.
2. Empty Dirty Water Tank - Pg. 8.
3. Clean Dirty Water Tank - Pg. 11.
4. Unclog air path.
1. Emptying Dirty Water Tank - Pg. 8.
2. Review Placing Dirty Water Tank in base of cleaner
- Pg. 8.
3. Review Clean Water Solution Tank Installation - Pg. 7.
1. Fill cleaner solution tank.
2. Review Clean Water Solution Tank Installation - Pg. 7.
3. Take to service center. To find nearest location, visit
our website at www.hoover.com or call 1-800-944-
9200.
1. Empty Dirty Water Tank - Pg. 8.
2. Clean Dirty Water Tank - Pg. 11.
3. Unclog air path.
4. Review Emptying & Cleaning the Dirty Water Tank -
Pg. 11.
1. Refer to how to change belt - Pg. 13.
2. Remove jammed item from cleaner with unit turned
off and unplugged.
14
!