Audinate Dante User Manual
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Audinate Dante User Manual

Pcie-r card
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Dante PCIe-R Card
User Guide
Document version: 2.3
Document name: AUD-MAN-PCIe-R-User_Guide-v2.3
Published: Wednesday, 28 January 2015
Feedback: if you would like to suggest improvements to this information, please feel free to email
us at documentation@audinate.com.

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  • Page 1 Dante PCIe-R Card User Guide Document version: 2.3 Document name: AUD-MAN-PCIe-R-User_Guide-v2.3 Published: Wednesday, 28 January 2015 Feedback: if you would like to suggest improvements to this information, please feel free to email us at documentation@audinate.com.
  • Page 2 Audinate for errors or omissions in the data. Audinate is not liable for any loss or damage that may be suffered or incurred in any way as a result of acting on information in this document. The information is provided solely on the basis that readers will be responsible for making their own assessment, and are advised to verify all relevant representation, statements and information with their own professional advisers.

  • Page 3: Confidential. Copyright © 2014 Audinate Pty Ltd. All Rights Reserved

    Postal address Audinate Pty Ltd PO Box 855 Broadway NSW 2007 AUSTRALIA Audinate Inc 1732 NW Quimby Street Suite 215 Portland, OR 97209 Tel: +1 503 224 2998 info@audinate.com www.audinate.com CONFIDENTIAL. Copyright © 2014 Audinate Pty Ltd. All Rights Reserved.

  • Page 4: Table Of Contents

    Connecting Primary and Secondary redundant networks to the same switch Dante Audio Traffic over Wireless Networks Use of 100Mbps Network interface Dante PCIe-R Basic Operation Pre-operation Checklist Using Dante Controller Setting Up Audio Routes CONFIDENTIAL. Copyright © 2014 Audinate Pty Ltd. All Rights Reserved.
  • Page 5 Changing the Device Name Changing Channel Labels Changing the Sample Rate Setting the Latency Using the Dante PCIe Card with an Audio Application Choosing an Audio Application ASIO for Windows Core Audio for Mac OS X Choosing Dante as your Audio Interface...

  • Page 6: About Audinate

    Dante is built on Internet Protocols — not just Ethernet. Because it uses standard IP over Ethernet, Dante is capable of running on inexpensive off-the-shelf computer networking hardware, and with the use of standard QoS can share installed networks with other data and computing traffic.
  • Page 7 Avoid installing this equipment where foreign objects may fall onto this unit and/or this equipment may be exposed to liquid dripping or splashing. Audinate cannot be held responsible for any loss or destruction of data or damage caused by improper use of or modifications to the device.

  • Page 8: Getting Started

    This User Guide has been designed to provide you with the information you will need to install and operate your Dante PCIe-R. To start using your Dante PCIe-R, follow the steps below. 1. Install your Dante PCIe-R and driver software...

  • Page 9: About Your Dante Pcie-R

    Dante PCIe-R Card About your Dante PCIe-R The Dante PCIe-R is a PCI Express format Dante soundcard for use with compatible PCs and Macs. It allows the transmission and reception of up to 128 bidirectional channels of 24-bit uncompressed digital audio data (complying with Audinate’s Dante™...

  • Page 10: Dante Pcie-R Connectors And Indicators

    SYNC – Indicates the clock synchronization status of the Dante device. A solid green light indicates that the device is a Dante PTP clock slave and is synchronized to the PTP master. A flashing green light indicates that the device is the Dante PTP clock master.
  • Page 11 Controller. All LEDs solid red If all LEDs are solid red it indicates that the Dante PCIe-R has encountered errors on boot and entered failsafe mode. To restore the device from failsafe mode, use the Dante Firmware Update Manager (available from your device manufacturer's website).

  • Page 12: Installing The Card

    Installing the Card Before You Install Before you install the Dante PCIe-R, you should note down the last 6 characters of the MAC address of the card. This is printed on a label on the card itself. The last six characters of the MAC address of the card are used in the default device name.

  • Page 13: Mac Os X

    Note: The Windows 8.x PCIe driver requires Microsoft .NET to support the ASIO control panel. The driver installer will install it automatically if it is not already present, but the installation will require internet connectivity. Mac OS X The Dante PCIe-R supports the following OS X operating systems (Intel only): OS X 10.10 OS X 10.9 OS X 10.8.5 OS X 10.7.5...

  • Page 14: Configuration Options

    Processor Second-generation Intel i7 Motherboard Chipset Intel Sandy Bridge chipset with a PCIe x4 slot connected directly to the CPU PCIe Slot Must use the directly connected PCIe slot CONFIDENTIAL. Copyright © 2014 Audinate Pty Ltd. All Rights Reserved. -14-...

  • Page 15: Connecting To A Network

    Dante PCIe-R Card Connecting to a Network In order to use your Dante PCIe-R, you will need to set up an Ethernet network connecting: The computer on which the Dante PCIe-R is installed The computer running Dante Controller (if it’s not the same computer), and Any other Dante-enabled audio equipment you may have.

  • Page 16: Network Configuration

    Network control must be performed via the standard Ethernet network adaptor/s on the computer on which Dante Controller is installed. If this is the same computer in which the Dante PCIe-R is installed, the computer must be connected to the Dante network via two Ethernet cables (or four, for redundant networks) and a Gigabit switch.

  • Page 17: Network Configuration: Redundant

    IP network configurations. Network Configuration: Redundant To set up and use Dante Redundancy, connect your redundant Dante-enabled audio equipment using duplicate Gigabit switches and Ethernet cables as shown below. Connect the following to the primary network only:...

  • Page 18: Unsupported Dante Network Configurations

    Straight-through connection to another Dante-enabled device Because the Dante PCIe-R is a dedicated Dante audio interface, the Dante Controller software must connect to the network via the standard network adaptor on the computer on which Dante Controller is installed. Because of this, a ‘straight-through’ connection from the Dante PCIe-R to another Dante-enabled device is impossible –...

  • Page 19: Connecting Primary And Secondary Redundant Networks To The Same Switch

    Figure 2 - Unsupported redundant network configuration Dante Audio Traffic over Wireless Networks Wireless Ethernet networks should not be used to carry Dante audio traffic, and Audinate applications installed on a PC or Mac will not allow selection of Wireless Ethernet interface, or any other non-standard wired Ethernet interface.

  • Page 20: Dante Pcie-R Basic Operation

    Dante PCIe-R Basic Operation Once you have installed a Dante PCIe-R in your computer and connected it to a network, you are in a position to start using Dante networking in earnest to set up audio routes between devices, including other Dante-enabled devices you may have on the network, and any other computers running Dante Virtual Soundcard.

  • Page 21: Setting Up Audio Routes

    Click again to remove the route. Configuring the Card To configure features of your Dante PCIe-R, including its name, sample rate, and latency: 1. Start Dante Controller. 2. Either: CONFIDENTIAL. Copyright © 2014 Audinate Pty Ltd. All Rights Reserved.

  • Page 22: Identifying Individual Dante Pcie-R Cards

    Double-click the device in the network view. This opens a Device View window for the selected device. If you only have one Dante PCIe-R in your Dante network, it will be the only device with a device name beginning ‘PCIe’.

  • Page 23: Changing The Device Name

    It is possible to change the sample rate. To do this, open Device View in Dante Controller, select the card you wish to modify in the Device View, and change the sample rate in the Device Config tab.
  • Page 24 If you wish to make the change select Yes button; otherwise select No. CONFIDENTIAL. Copyright © 2014 Audinate Pty Ltd. All Rights Reserved. -24-...

  • Page 25: Using The Dante Pcie Card With An Audio Application

    Mac OS X You will need to set the Dante PCIe-R as the system’s default sound card in order to use applications like iTunes. More sophisticated audio applications such as Logic allow you to select the card from within the application itself.
  • Page 26 System Preferences panel must be used to configure the default sound output and input settings as shown in the following screens: Figure 6 - Configuring Sound on Mac OS X – System Preferences CONFIDENTIAL. Copyright © 2014 Audinate Pty Ltd. All Rights Reserved. -26-...
  • Page 27 Figure 7 - Figure 8: Configuring Sound on Mac OS X – Input Figure 8 - Configuring Sound on Mac OS X – Output The system sound effects should be sent to the built-in speakers, rather than Dante, so that they don’t interfere with the audio traveling over the network: CONFIDENTIAL.
  • Page 28 Dante PCIe-R Card Figure 9 - Configuring Sound on Mac OS X – Internal Speakers CONFIDENTIAL. Copyright © 2014 Audinate Pty Ltd. All Rights Reserved. -28-...

  • Page 29: Troubleshooting

    Dante PCIe-R Card Troubleshooting Introduction Problems or issues related to Dante and setting up your Dante PCIe-R tend to fall in one of three main areas: Network Configuration Computer configuration Dante configuration Network Configuration Gigabit Ethernet All your Dante PCIe-R cards require Gigabit Ethernet interface/s.

  • Page 30: How Can I Check Whether I Am Using Gigabit Ethernet

    How can I check whether I AM using Gigabit Ethernet? 1. The orange, right hand side Gigabit LED on the PCIe Card Ethernet port will be lit: 2. In Dante Controller, the Link Speed/s of the card (shown in the Device Info tab) will be shown as 1Gbps:...

  • Page 31: Switch And Cabling Checklist

    The correct network interface/s selected The correct IP addresses used DVS running (if applicable) before starting the audio application An audio application correctly configured to use the Dante PCIe-R or Dante Virtual Soundcard as its audio interface Checking Driver Version Windows In Windows, an installed Dante PCIe-R will appear in the Device Manager.

  • Page 32: Mac Os X

    To check the driver version, right-click the device, select Properties, and select the Driver tab. Mac OS X In Mac OS X, an installed Dante PCIe-R will appear in the System Profiler. The System Profiler is in the Utilities folder within your Applications folder.

  • Page 33: Dante Configuration

    Dante Configuration Sample Rate Sample rate configuration Have Dante PCIe-R cards and/or other Dante-enabled devices been configured with different sample rates? Use the Dante Controller to check Dante device sample rates. Windows PC Optimization for Audio The suggestions below can be used to improve Windows PC performance for audio recording and processing in some (most) situations.
  • Page 34 This is often the cause of late audio measurements on the Latency graph in Dante Controller for connections in and out of DVS. To configure Flow Control and Interrupt CONFIDENTIAL. Copyright © 2014 Audinate Pty Ltd. All Rights Reserved.

  • Page 35: Advanced Configuration

    Dante PCIe-R Card Moderation: a. Go to Control Panel > Network and Internet > Network Connections. b. Right-click the network adaptor you use for Dante traffic, and select ‘Properties’. c. Click ‘Configure’. d. Select the ‘Advanced’ tab. e. Click ‘Flow Control’ and set the value to ‘Disabled’.

  • Page 36: Index

    Sample bit-depth 9 Sample Rate 23, 33 Ethernet Cabling 15 Sample Rates 9 Secondary 10 Setting the Latency 23 Gigabit Ethernet 29 Setting Up Audio Routes 21 Gigabit Ethernet Support 15 Copyright © 2014 Audinate Pty Ltd. All rights reserved. -36-...
  • Page 37 Specifications 9 Status LEDs 10 Status LEDS 10 Storage 13 Switch Configuration 30 System Checklist 31 System Requirements 12 Thunderbolt expansion 13 Troubleshooting 29 Unsupported Network Configurations 18 Wireless Networks 19 Copyright © 2014 Audinate Pty Ltd. All rights reserved. -37-...

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