Troubleshooting - Currys Essentials C510WM13 Instruction Manual

Troubleshooting

Troubles
Washing machine
cannot start up
Water leakage or
water is overflows
from the bottom of
the machine
Indicator or display
does not light
Washing effects are
not good
Machine is draining
while being filled
Drainage failure
Operation stops for
a period of time
Err1
Err2
Err3
Err4
Err5
Err7
Err8
C510WM13_IB_final_130516_chris.indd 19
Reason
• The washer door is not properly
closed
• Poor connection to the power
supply.
• Power failure.
• Machine has not been switched
on.
• The inlet hose and/or drain
hose has a leak.
• The inlet hose connections or
drain hose connections are not
tight.
• Drain pipe in the room is
blocked.
• Power is disconnected or the
unit is turned off.
• The clothes are too dirty.
• Insufficient detergent quantity.
• The height of the drain hose is
below 80 cm.
• The drain hose is in water.
• Drain hose is blocked.
• Drain hose end is higher than
100 cm above the floor level.
• The filter is blocked.
• Washing machine gives an error
message.
• The start/pause lamp off and
the buzzer beeping.
• The start/pause lamp twinkles
twice in 4 seconds.
• The start/pause lamp twinkles 3
times in 4 seconds.
• The start/pause lamp twinkles 4
times in 4 seconds.
• The start/pause lamp twinkles 5
times in 4 seconds.
• The start/pause lamp twinkles 7
times in 4 seconds.
• The start/pause lamp twinkles 8
times in 4 seconds.
Solution
• Check that the door is closed tightly.
• Check that the power is on.
• Check that the water supply tap is open.
Check that the Start/Pause button is pressed.
•
• Check and fasten hose connections.
• Clean up drain hose and ask a qualified
technician to repair it if necessary.
• Fix the inlet hose.
• Replace the drain hose.
• Replace the inlet hose.
• Check that the power is shut off and the power
plug is connected correctly.
• Check the mains plug and fuse.
• Check that the washing machine is turned on.
• Select a proper wash programme.
• Add the proper detergent quantity according to
the instructions on your detergent packaging.
• Install drain hose within 80-100 cm of height.
• Make sure the drain hose is not in water.
• Unblock the drain hose.
• Make sure the drain hose end is lower than
100 cm above floor level.
• Unblock the filter.
• Check display codes.
• Shut the door properly.
• Clean the filter and check the drain hose for
blockage. If error still exists, please contact the
maintenance personnel.
• Contact the maintenance personnel.
• Reduce load and then start washing again.
If problem still exists, please contact the
maintenance personnel.
• Make sure the drain hose is not in water.
• Contact the maintenance personnel.
• Contact the maintenance personnel.
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16/5/13 11:33 AM