Epson SureColor P600 User Manual
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Summary of Contents for Epson SureColor P600

  • Page 1 ® ® Epson SureColor P600 User's Guide...
  • Page 3: Table Of Contents

    Changing the Power Off Timer Setting - Windows................. 22 Changing the Power Off Timer Setting - OS X................23 Epson Connect Solutions for Smartphones, Tablets, and More ............24 Using the Epson iPrint Mobile App ....................25 Using Epson Remote Print ......................25 Using AirPrint ............................
  • Page 4 Loading Roll Paper..........................52 Cutting and Removing Roll Paper ....................55 Cut Sheet Media Loading Capacity ....................57 Available Epson Papers ........................59 Borderless Paper Type Compatibility ....................65 Paper or Media Type Settings - Product Software................66 Selecting the Paper Settings for Each Source - Control Panel ............68 Paper or Media Type Settings - Control Panel................
  • Page 5 Printing Your Document or Photo - OS X..................118 Checking Print Status - OS X ....................118 Printing on CDs/DVDs..........................120 Loading a CD/DVD........................... 120 Removing a Printed CD/DVD ......................122 Printing on CDs/DVDs from a Computer ..................123 Starting Epson Print CD - Windows ..................... 123...
  • Page 6 Printing Your CD/DVD Design - Windows ................... 124 Starting Epson Print CD - OS X ....................125 Printing Your CD/DVD Design - OS X..................126 Replacing Ink Cartridges ........................127 Check Cartridge Status ........................127 Checking Cartridge Status on the LCD Screen................127 Checking Cartridge Status with Windows ..................
  • Page 7 Running a Product Check ........................ 160 Resetting Control Panel Defaults ..................... 161 Solving Setup Problems ........................162 Noise After Ink Installation ......................163 Software Installation Problems ....................163 Solving Network Problems ....................... 164 Product Cannot Connect to a Wireless Router or Access Point ..........164 Network Software Cannot Find Product on a Network..............
  • Page 8 Blurry or Smeared Printout ......................184 Faint Printout or Printout Has Gaps ..................... 185 Grainy Printout..........................186 Incorrect Colors ........................... 187 Solving CD/DVD Problems....................... 188 CD/DVD Jam Problems....................... 188 Image Not Centered on CD/DVD....................189 Image Does Not Cover Printable Area of Disc................189 Ink Smears on CD/DVD.......................
  • Page 9 Trademarks ............................209 Copyright Notice..........................209 A Note Concerning Responsible Use of Copyrighted Materials........... 210 Default Delay Times for Power Management for Epson Products ..........210 Copyright Attribution ........................210...
  • Page 11: Surecolor P600 User's Guide

    SureColor P600 User's Guide Welcome to the SureColor P600 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 12: Product Basics

    See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.
  • Page 13: The Touch Screen

    power light home button power button back button The touch screen The up and down arrow buttons Parent topic: Using the Control Panel The Touch Screen Status icons Load Guide displays when no paper is loaded; Media Setup displays when paper is loaded Opens the ink cartridge menu Changes the black ink type Opens the networking menu...
  • Page 14: Status Icons

    Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the touch screen depending on the product's status. Icons Description Photo Black ink is selected. Matte Black ink is selected. Ink is low. Displays the status of the Ethernet connection. Wired or wireless network connection has been established.
  • Page 15: Adjusting Control Panel Position

    Icons Description Auto Sheet Feeder setting is selected (displays in Load Guide). Fine Art Media setting is selected (displays in Load Guide). Poster Board setting is selected (displays in Load Guide). CD/DVD setting is selected (displays in Load Guide). Roll Paper setting is selected (displays in Load Guide). Thick Paper setting is set to On.
  • Page 16: Changing Touch Screen Language

    Parent topic: Using the Control Panel Changing Touch Screen Language You can change the language used on the touch screen. 1. Press the home button, if necessary. 2. Press the setup button. You see a screen like this: 3. Select System Administration. Enter the administrator password, if necessary. 4.
  • Page 17: Product Parts Locations

    You see a screen like this: 3. Select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Select LCD Brightness. 6. Tap the left or right arrows to adjust the screen brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations...
  • Page 18: Product Parts - Front

    Product Parts - Front Printer cover Front cover Output tray Front manual feed tray Control panel Sheet feeder Edge guide Paper support and extensions...
  • Page 19: Product Parts - Inside

    CD tray Roll paper holders Parent topic: Product Parts Locations Product Parts - Inside Ink cartridge cover Ink pad Print head Parent topic: Product Parts Locations...
  • Page 20: Product Parts - Back

    Product Parts - Back AC inlet Vent USB port LAN port Roll paper feed slot Rear paper support and extension Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
  • Page 21: Changing The Power Off Timer Setting From The Control Panel

    Changing the Power Off Timer Setting from the Control Panel Changing the Sleep Timer Setting from the Control Panel Changing the Power Off Timer Setting - Windows Changing the Power Off Timer Setting - OS X Parent topic: Product Basics Changing the Power Off Timer Setting from the Control Panel You can use the product's control panel to change the time period before the printer turns off automatically.
  • Page 22: Changing The Sleep Timer Setting From The Control Panel

    Changing the Sleep Timer Setting from the Control Panel You can use the product's control panel to change the time period before the product enters sleep mode. 1. Press the home button, if necessary. 2. Press the setup button. You see a screen like this: 3.
  • Page 23: Changing The Power Off Timer Setting - Os X

    You see this window: 3. In the drop-down menu, select the length of time after which you want the product to automatically turn off when it is not in use. 4. Click Send. 5. When you see the time you selected listed as the Current Printer Setting, click OK. Parent topic: The Power Off and Sleep Timers Changing the Power Off Timer Setting - OS X...
  • Page 24: Epson Connect Solutions For Smartphones, Tablets, And More

    Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, and web pages from your home or office. You can use your smartphone, tablet, or computer. Epson offers these solutions to print from anywhere: Epson iPrint Mobile App and Epson Remote Print.
  • Page 25: Using The Epson Iprint Mobile App

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
  • Page 26: Using Airprint

    Loading Media Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. Set up your Epson product for network printing. See the link below.
  • Page 27: Setting Up Google Cloud Print On A Chromebook

    With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.
  • Page 28 Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. For more information on using Google Cloud Print, visit Epson Support. Parent topic: Using Google Cloud Print...
  • Page 29: Wi-Fi Or Wired Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 30: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 31 4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, press the down arrow button, select Disable Wi-Fi, and press the OK button. Then follow the instructions on changing to a wired network connection. 5.
  • Page 32: Wi-Fi Direct Mode Setup

    Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device...
  • Page 33: Enabling Wi-Fi Direct Mode

    You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices. When operating in this mode, your product displays an AP connection symbol on the LCD screen. Peer-to-peer mode The product communicates one-to-one with another Wi-Fi Direct capable device.
  • Page 34 You see a screen like this: 4. Scroll down and select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. Select Change Password and select Yes. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they are disconnected when you change the password.
  • Page 35 Note: Your password must be at least 8 and no more than 22 characters long. • Press to move the cursor. • Press to change the case of letters. • Press to delete the previous character. • Press to enter numbers and symbols. •...
  • Page 36: Wi-Fi Protected Setup (Wps)

    Parent topic: Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
  • Page 37: Printing A Network Status Sheet

    5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. Your product should now be connected to the network. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
  • Page 38: Changing Or Updating Network Connections

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
  • Page 39: Changing A Wi-Fi Connection To A Wired Network Connection

    1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 40: Disabling Wi-Fi Features

    Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
  • Page 41: Loading Media

    Loading Fine Art Media Loading Posterboard and Thick Media Loading Roll Paper Cut Sheet Media Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Product Software Selecting the Paper Settings for Each Source - Control Panel...
  • Page 42 3. Open the front cover. 4. Extend the output tray.
  • Page 43 5. Insert paper, glossy or printable side up, short edge first, against the right edge and behind the tab. 6. Press the button on the edge guide and slide it to the edge of the paper. 7. When prompted by the product's LCD screen, select the size and type of the paper you loaded and select OK.
  • Page 44: Loading Fine Art Media

    • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Fine Art Media Loading Posterboard and Thick Media...
  • Page 45 5. Pull out the rear paper support extensions. 6. Open the front cover. 7. Press the center of the manual feed tray and release it to extend the tray.
  • Page 46 8. Insert a single sheet of fine art paper into the manual feed tray. Insert it short edge first with the printable side up. 9. Feed the paper up to the line near the end of the tray. Make sure the paper is flush against the right side.
  • Page 47 11. When you see a message telling you to extend the output tray, pull out and extend the tray fully. 12. When prompted by the product's touch screen, select the size and type of the paper you loaded and select OK. 13.
  • Page 48: Loading Posterboard And Thick Media

    Note: To eject paper, select Eject on the touch screen and select Yes to confirm. Always follow these paper loading guidelines: • Load only one sheet at a time. • Load fine art media short edge first, no matter which way your document faces. •...
  • Page 49 4. Close the rear paper support. 5. Open the front cover. 6. Press the center of the manual feed tray and release it to extend the tray.
  • Page 50 7. Insert a single sheet of posterboard or thick media into the manual feed tray. Insert it short edge first with the printable side up. Note: Never try to load media from the rear, or you could damage your product. 8.
  • Page 51 10. When you see a message on the screen, push in the manual feed tray until it latches. 11. Fully extend the output tray. Note: To eject paper, select Eject on the touch screen and follow the displayed instructions. Do not extend the manual feed tray during printing, or you may damage your product.
  • Page 52: Loading Roll Paper

    Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Paper in the Sheet Feeder Loading Fine Art Media Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Roll Paper You can load 13-inch (330 mm) wide roll paper for printing large or panoramic images, or multiple photos (with or without borders).
  • Page 53 4. Fully extend the output tray. 5. Remove any tape and protective paper from the end of the roll. Make sure the paper is cut straight across to avoid paper feeding problems. Note: Avoid touching the surface of your paper. With canvas media that you have previously loaded, cut the edge straight each time you reload it for best results.
  • Page 54 7. Open the rear paper support but do not extend it. 8. Attach the roll paper holders as shown. Hook the holders onto the attachment points marked with orange labels. Note: Make sure the roll paper holders are firmly secured to your product.
  • Page 55: Cutting And Removing Roll Paper

    9. Feed the paper into your product until it meets resistance. In a few seconds, the paper loads automatically. Note: When loading canvas media, leave slack in the roll as it feeds and prints for the best results. 10. When prompted by the product's touch screen, select the size and type of the paper you loaded and select OK.
  • Page 56 1. When printing is finished, you see this screen: 2. Select Cut to print a cut line and feed the paper. Note: If you select No Cut, you return to the main screen. 3. Use scissors to cut the paper along the cut line.
  • Page 57: Cut Sheet Media Loading Capacity

    Sheet Feeder Paper type Loading capacity Plain paper 120 sheets Epson Presentation Paper Matte 100 sheets Letter (8.5 × 11 inches [216 × 279 mm]) 50 sheets B4 (13.9 × 9.84 inches [353 × 250 mm]), B5 (7.2 × 10.1 inches [182 ×...
  • Page 58 30 sheets 4 × 6 inches (102 × 152 mm), 8 × 10 inches (203 × 254 mm), Letter (8.5 × 11 inches Epson Ultra Premium Photo Paper Glossy [216 × 279 mm]), 11 × 14 inches (279 × 356 mm) 20 sheets 5 ×...
  • Page 59: Available Epson Papers

    You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: Paper/media availability varies by country. Paper Type Size...
  • Page 60 [210 × 297 mm]) Photo Quality Ink Jet Cards A6 (4.1 × 5.8 inches S041054 [105 × 148 mm]) Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches S042175 Glossy [216 × 279 mm]) 8 × 10 inches (203 × 254 mm)
  • Page 61 S045589 Glossy [216 × 279 mm]) 13 × 19 inches S045590 (330 × 483 mm) Epson Metallic Photo Paper Luster Letter (8.5 × 11 inches S045516 [216 × 279 mm]) 13 × 19 inches S045517 (330 × 483 mm) Epson Photo Paper Glossy Letter (8.5 ×...
  • Page 62 Paper Type Size Part number Sheet count Epson Premium Photo Paper Letter (8.5 × 11 inches S041286 Glossy [216 × 279 mm]) A3 (11.7 × 16.5 inches S041288 [297 × 420 mm]) 13 × 19 inches S041289 (330 × 483 mm) Letter (8.5 ×...
  • Page 63 (330 × 483 mm) 16.5 × 23.4 inches (420 × 594 S041079 17 × 22 inches S041171 (432 × 559 mm) Epson Proofing Paper White 13 × 19 inches S045115 Semimatte (330 × 483 mm) 13 inches (300 mm) × 100 feet S042002 1 roll (30.5 m)
  • Page 64 Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches S041405 Luster [216 × 279 mm]) A3 (11.7 × 16.5 inches S041406 [297 × 420 mm]) 13 × 19 inches S041407 (330 × 483 mm) 13 ×...
  • Page 65: Borderless Paper Type Compatibility

    Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes. Borderless Paper Types • Epson Brochure & Flyer Paper Matte Double-sided • Epson Ultra Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte •...
  • Page 66: Paper Or Media Type Settings - Product Software

    Epson Ultra Premium Photo Paper Luster Epson Ultra Premium Presentation Paper Matte Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets...
  • Page 67 Epson Watercolor Paper Radiant White Watercolor Paper - Radiant White Epson UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper Epson UltraSmooth Fine Art Paper 325 gsm Standard Proofing Paper (240) UltraPremium Photo Paper Luster Proofing Paper White Semimatte Standard Proofing Paper Publication...
  • Page 68: Selecting The Paper Settings For Each Source - Control Panel

    Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Glossy Epson Presentation Paper Matte Presentation Matte Epson Premium Photo Paper Semi-gloss Prem.
  • Page 69 Select this Paper Type setting Epson Premium Presentation Paper Matte Presentation Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Quality Self-adhesive Sheets Epson Velvet Fine Art Paper Velvet Fine Art Epson Metallic Photo Paper Glossy Prem.
  • Page 70: Selecting The Default Paper Setup Display And Error Notice Settings

    For this paper Select this Paper Type setting Ink jet printable CD or DVD CD/DVD Posterboard UltraSmooth Fine Art Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings You can select default paper setup display and error notice settings that apply to all print jobs using the control panel on your product.
  • Page 71 7. Select one of these options: • Select On to display the media setup screen when paper is loaded. • Select Off if you do not want the media setup screen displayed when paper is loaded. Note: When this setting is off, AirPrint is unavailable. 8.
  • Page 72: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 73 4. Select the Media Type setting that matches the paper you loaded. 5. If you are using non-Epson paper or media and you need to fine-tune its performance, click the Paper Config button and adjust paper configuration options as necessary.
  • Page 74 6. When using plain paper, select an Ink option: • To print using the previous print job's setting, select Last-Used. • Select the Photo Black Ink or Matte Black Ink setting according to the media type you are using. Note: To avoid changing black ink more often than necessary, you can set the default black ink type to the one you usually use.
  • Page 75: Paper Configuration Options - Windows

    Advanced Color Controls - Windows Paper Source Options - Windows Using Layout Manager - Windows Only Parent topic: Printing with Windows Related concepts Switch Black Ink Type Related references Double-sided Printing Options - Windows Black Ink Type Media List Related tasks Printing Your Document or Photo - Windows Paper Configuration Options - Windows Select any of the available Paper Configuration options to fine-tune the quality of your print.
  • Page 76: Advanced B&W Photo Options - Windows

    Drying Time per Print Head Pass Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Thickness Lets you select the thickness of your paper or media.
  • Page 77: Print Quality Options - Windows

    You can adjust the Mode setting to fine-tune the colors in your printout, or turn off color management in your printer software. EPSON Standard (sRGB) Increases the contrast in images. Click the Advanced button to use advanced color controls. Adobe RGB Matches image colors to the Adobe RGB color standard.
  • Page 78 Automatically adjusts colors based on the printer’s ICC profile and the selected Media Type setting, using the Image Color Matching system. Click the Advanced button to choose the input profile and other settings. Note: In most cases, you get better results by applying color management in your application, rather than in the printer driver.
  • Page 79: Advanced Color Controls - Windows

    Advanced Color Controls - Windows If you selected EPSON Standard (RGB) or Adobe RGB as the Mode setting, you can click the Advanced button to select detailed settings. The Color Controls screen lets you specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
  • Page 80 Roll Paper Selects roll paper loaded in the roll paper holder for photos or panoramics up to 27 inches (68.6 cm) long. Click Print page frame to print a cutting guideline around each photo. Roll Paper (Banner) Selects roll paper loaded in the roll paper holder for photos or banners over 27 inches (68.6 cm) long. Front - Fine Art Selects fine art paper loaded in the front manual feed tray.
  • Page 81: Using Layout Manager - Windows Only

    Using Layout Manager - Windows Only Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in different applications onto one sheet of paper for printing.
  • Page 82 You can also place the same print data multiple times as shown here.
  • Page 83 You can place print data in different sizes and orientations to maximize media usage, as shown here.
  • Page 84 You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application.
  • Page 85 3. Select Layout Manager on the Main tab and choose an option for the Size setting that matches the size of the document in the application. Note: You select the size of the paper you are printing on in a later step. 4.
  • Page 86 6. Do the following to arrange objects on the Layout Manager screen: • Drag pages to move and resize them. • Use the tool buttons and the Object menu to align and rotate pages. • Resize and replace whole pages in the Preference or Arrangement Settings screens. Note: See the Layout Manager screen help for more details.
  • Page 87: Selecting Print Layout Options - Windows

    Selecting Print Layout Options - Windows You can select a variety of sizing and layout options for your document or photo on the Page Layout tab. • To change the orientation of your printed document or photo, select the Portrait or Landscape checkbox.
  • Page 88: Reduce/Enlarge Options - Windows

    • To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and select sizing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want. •...
  • Page 89: Double-Sided Printing Options - Windows

    N-up Prints 2 (2-up) or 4 (4-up) pages on one sheet of paper. Poster Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the Settings button to select the layout and guideline options. Parent topic: Selecting Print Layout Options - Windows Double-sided Printing Options - Windows...
  • Page 90 • Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Print Head Alignment to align the print head if printouts appear grainy or out of focus. • Epson Status Monitor 3 to check the printer's status.
  • Page 91: Printing Your Document Or Photo - Windows

    • Export or Import to save the print settings to a file or import them from a file. This is useful when you want to select the same print settings on multiple computers. • Driver Update to check the Epson website for any available printer software updates and install them automatically.
  • Page 92 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows...
  • Page 93: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Saving, Sharing, and Customizing the Printer Settings...
  • Page 94: Saving And Sharing Print Settings - Windows

    Saving and Sharing Print Settings - Windows You can save your print settings so you can use them for future print jobs. 1. Select the print settings you want to save. 2. Click Save/Del at the top of the Main or Page Layout tab in your printer software. You see a window like this: 3.
  • Page 95: Saving And Sharing Media Settings - Windows

    • To import a group of settings, click Save/Del, click Import, select the file you want to use, and click Open. Then use the settings to print. Parent topic: Saving, Sharing, and Customizing the Printer Settings Saving and Sharing Media Settings - Windows You can save and share settings you have selected for a particular media type so you can use them for future print jobs.
  • Page 96: Editing Print Setting Displays - Windows

    4. Do the following as necessary: • Select the name of a media setting as the Media Type setting and use it to print. • To export the settings, click Custom Settings, select the name of the media settings, click Export, select a location, and enter a file name.
  • Page 97 You see this window: 3. Select the item you want to edit. 4. Order or group items in the List box. • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. •...
  • Page 98: Selecting Default Print Settings - Windows

    • To hide a group, drag and drop it to Not Display. Note: If you delete a group, the group folder is deleted but the items within the folder remain. 5. Click Save. Parent topic: Saving, Sharing, and Customizing the Printer Settings Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
  • Page 99 You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 100: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window. 3.
  • Page 101: Changing Automatic Update Options

    4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Printing with Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
  • Page 102: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
  • Page 103 3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window.
  • Page 104 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 105 6. Select the size of the paper you loaded as the Paper Size setting. • To print a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also create a custom paper size, but the highest available Output Resolution setting is limited to Fine - 720 dpi.
  • Page 106 Note: In certain programs, you may need to select Advanced before you can select Printer Settings. For more information about printer settings, click the ? button. You see these settings: 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper.
  • Page 107 12. Click Color Mode and select Manual Settings. 13. Select one of the following as the Color Mode setting: • EPSON Standard (sRGB): Increases the contrast in images. Click the Advanced Color Settings tab to use advanced color controls. • Adobe RGB: Matches image colors to the Adobe RGB color standard. Use this setting if your source file was captured in Adobe RGB.
  • Page 108: Advanced Color Settings - Os X

    Advanced Color Settings - OS X When you click the Advanced Color Settings tab, you see one of the screens below depending on the Print Mode you selected. • AccuPhoto HD You can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
  • Page 109 You can select any of the available options. Color Toning Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets affect the target found in the tone color circle.
  • Page 110: Output Resolution Settings - Os X

    Highlight Tonality Controls tonality only in the highlight areas of your image. Max Optical Density Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density setting. Tone Changes the entire tonal scale of your black-and-white output. While Darker is the default setting, you may see better results if you choose Dark.
  • Page 111: Selecting Roll Paper Settings - Os X

    Mirror Image Flips the printed image left to right. Parent topic: Selecting Basic Print Settings - OS X Selecting Roll Paper Settings - OS X To print on roll paper, you select the roll paper size and roll paper options from the Printer Settings menu.
  • Page 112 You see this window: Note: Some settings may not be available, depending on the Roll Paper option you selected for your Paper Size. 9. Select the following settings as necessary: • Click Print page frame to print a cutting guideline around images. •...
  • Page 113: Selecting Paper Configuration Settings - Os X

    Selecting Paper Configuration Settings - OS X If you are using non-Epson media and need to fine-tune its print quality, select Advanced Media Control from the pop-up menu. Select the available options as necessary. Advanced Media Control Options - OS X...
  • Page 114: Selecting Print Layout Options - Os X

    Platen Gap Adjusts the distance from the paper to the print head. (Use a wider setting if you are seeing edge marks or scuffs on your prints.) Parent topic: Selecting Paper Configuration Settings - OS X Selecting Print Layout Options - OS X You can select a variety of layout options by selecting Layout from the pop-up menu on the print window.
  • Page 115: Color Matching Options - Os X

    Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Parent topic:...
  • Page 116: Sizing Printed Images - Os X

    Sizing Printed Images - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To collate multiple copies into sets of documents, select the Collate pages checkbox. •...
  • Page 117: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing options. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options tab. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
  • Page 118: Printing Your Document Or Photo - Os X

    Printing Your Document or Photo - OS X Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status.
  • Page 119 You see the print status window: 2. Select the following options as necessary: OS X 10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print job marked "Hold"...
  • Page 120: Printing On Cds/Dvds

    Loading a CD/DVD You can use your printer and the Epson Print CD software that came with it to print label designs directly onto ink jet-printable CDs or DVDs. To prevent errors, you should burn files, music, or video onto your CD or DVD before printing.
  • Page 121 4. Push the center of the manual feed tray to extend it. 5. Place your disc on the included CD/DVD tray with the label side up. 6. Place the CD/DVD tray on the front manual feed tray.
  • Page 122: Removing A Printed Cd/Dvd

    7. Line up the arrows on the CD/DVD tray with the line on the manual feed tray. Make sure the CD/DVD tray is flush against the right. 8. Press CD/DVD - Load on the touch screen. The CD/DVD tray loads inside the printer. Parent topic: Printing on CDs/DVDs Removing a Printed CD/DVD...
  • Page 123: Printing On Cds/Dvds From A Computer

    Parent topic: Printing on CDs/DVDs Starting Epson Print CD - Windows You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects. 1. Select the Epson Print CD icon on your Windows Desktop.
  • Page 124: Printing Your Cd/Dvd Design - Windows

    After you create your design, you can print it on paper to test it, then print it on the CD or DVD that contains your data, photos, video, or music. Make sure the disc is loaded for printing before you start. 1. Open your file in Epson Print CD and click Print. You see a screen like this: 2.
  • Page 125: Starting Epson Print Cd - Os X

    Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions. Parent topic: Printing on CDs/DVDs from a Computer Starting Epson Print CD - OS X You can use Epson Print CD to design your disc by importing photos, adding text, and creating special effects.
  • Page 126: Printing Your Cd/Dvd Design - Os X

    4. When you are ready to print on the disc, click the Print button on the screen. Note: If you need to adjust the print position or print quality, see the Epson Print CD Help utility for instructions.
  • Page 127: Replacing Ink Cartridges

    Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle...
  • Page 128: Checking Cartridge Status With Windows

    Note: If any of the cartridges installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 129 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges...
  • Page 130: Checking Cartridge Status With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Do the following as necessary:...
  • Page 131: Purchase Epson Ink Cartridges

    You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
  • Page 132: Removing And Installing Ink Cartridges

    Light Black Matte Black Light Light Black Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
  • Page 133 3. Press the latch and open the ink cartridge cover as shown. 4. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water.
  • Page 134 5. Gently shake the new cartridge four or five times as shown. Then remove the cartridge from the package and remove the yellow tape from the bottom of the cartridge. Caution: Cartridges may make a clicking sound when you shake them. Do not remove any labels or seals, or ink will leak.
  • Page 135 7. Close the cartridge cover and push it down until it clicks into place. 8. Close the printer cover. Note: Wait for your product to check the ink cartridges and charge the ink delivery system, if necessary. Do not turn off the product during ink charging. Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer.
  • Page 136: Switch Black Ink Type

    • Epson Velvet Fine Art Paper • Epson Exhibition Watercolor Paper Textured • Epson Watercolor Paper Radiant White • Epson UltraSmooth Fine Art Paper 325 gsm • Epson Exhibition Canvas Matte • Epson Exhibition Canvas Natural Matte • Epson Photo Quality Self-adhesive Sheets •...
  • Page 137: Switching The Black Ink Type

    Photo Black Ink Media Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Exhibition Canvas Gloss •...
  • Page 138: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance...
  • Page 139 You see this screen: 3. Select Maintenance. 4. Select Print Head Nozzle Check. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
  • Page 140: Checking The Nozzles Using A Computer Utility

    8. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
  • Page 141 You see a window like this: 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
  • Page 142: Print Head Cleaning

    6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again.
  • Page 143 You see this screen: 3. Select Maintenance. 4. Select Print Head Cleaning. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Head Cleaning. 7. Select Print. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it.
  • Page 144: Cleaning The Print Head Using A Computer Utility

    9. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 10.
  • Page 145 • In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4.
  • Page 146: Print Head Alignment

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours.
  • Page 147: Aligning The Print Head Using The Product Control Panel

    Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Press the home button, if necessary. 2. Press the setup button. You see this screen: 3. Select Maintenance. 4.
  • Page 148: Aligning The Print Head Using A Computer Utility

    Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the sheet feeder. 2. Do one of the following: •...
  • Page 149 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
  • Page 150: Cleaning The Paper Guide

    Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. Load several sheets of plain paper (or a cleaning sheet) in the sheet feeder. 2.
  • Page 151: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 152 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. 1. Turn off the product. 2. Unplug the power cable. 3. Disconnect any connected cables. 4. Remove all the paper from the product. 5.
  • Page 153 9. Secure the ink cartridge holder to the case with tape. Leave the ink cartridges installed to avoid damaging the product. Note: Some tape may be difficult to remove if left in place for a long time. Remove the tape immediately after transporting the product.
  • Page 154 12. Attach the transportation lock that comes with your product to the lower right of the front manual feed tray and secure it with tape.
  • Page 155 13. Attach the transportation lock shown here to the top of the front manual feed tray and secure it with tape.
  • Page 156 14. Attach the transportation lock shown here to the bottom of the front manual feed tray and secure it with tape. 15. Close the front cover and secure it with tape.
  • Page 157 16. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel. 17. After unpacking the product, be sure to remove all of the tape. Keep the product level during transportation.
  • Page 158: Solving Problems

    Solving CD/DVD Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at (U.S. downloads Canadian downloads).
  • Page 159: Product Status Messages

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 160: Running A Product Check

    Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems - Thick Media Paper Jam Problems - Roll Paper CD/DVD Jam Problems Where to Get Help Related tasks Checking for Software Updates Related topics Replacing Ink Cartridges Wi-Fi or Wired Networking...
  • Page 161: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 162: Solving Setup Problems

    You see this screen: 3. Select System Administration. 4. Press the down arrow button and select Restore Default Settings. 5. Select one of these options: • Network Settings: Resets all network settings. • All except Network Settings: Resets all except network settings. •...
  • Page 163: Noise After Ink Installation

    5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. • Turn off the product, then make sure the ink cartridges are inserted completely and the ink cartridge cover is closed completely.
  • Page 164: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 165: Network Software Cannot Find Product On A Network

    • If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly. • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
  • Page 166: Product Does Not Appear In Os X Printer Window

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
  • Page 167: Cannot Print Over A Network

    Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
  • Page 168: Solving Paper Problems

    • If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear on the LCD, make sure your product software was installed correctly. If necessary, reinstall your software. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related tasks Printing a Network Status Sheet...
  • Page 169 • If you are printing on roll paper or with the sheet feeder, make sure the manual feed tray is not extended. Extend it only to load fine art paper or posterboard. Once the media is fed into the product and you see a message on the LCD screen, close the manual feed tray.
  • Page 170: Paper Jam Problems In The Sheet Feeder

    2. Open the printer cover and slowly pull any jammed paper out of the product. 3. Close the printer cover and select Restart. 4. If an error is still displayed, turn off the product, then turn it back on. 5. If you are unable to remove the paper, contact Epson for support.
  • Page 171: Paper Jam Problems In The Front Manual Feed Tray

    Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems - Thick Media Paper Jam Problems - Roll Paper Paper Jam Problems in the Front Manual Feed Tray If paper has jammed in the front manual feed tray, try these solutions: 1.
  • Page 172: Paper Jam Problems - Thick Media

    4. Close the printer cover and select Restart. 5. If an error is still displayed, turn off the product, then turn it back on. 6. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems...
  • Page 173 4. Close the printer cover and select Restart. 5. If an error is still displayed, turn off the product, then turn it back on. 6. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems...
  • Page 174: Paper Jam Problems - Roll Paper

    Paper Jam Problems - Roll Paper If roll paper has jammed inside the product, try these solutions: 1. Cancel the print job from your computer, if necessary. 2. Cut the paper close to the roll paper feeder and the output tray as shown. 3.
  • Page 175: Paper Ejection Problems

    5. Close the printer cover and select Restart. 6. If an error is still displayed, turn off the product, then turn it back on. 7. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems...
  • Page 176: Solving Problems Printing From A Computer

    Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems - Thick Media Paper Jam Problems - Roll Paper Related tasks Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Related topics Loading Media...
  • Page 177: Product Icon Does Not Appear In Windows Taskbar

    • In Windows, make sure the printer port setting matches the printer connection port. • In Windows, clear any stalled print jobs from the Windows Spooler: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
  • Page 178: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Clear space on your hard drive or run a defragmentation utility to free up existing space.
  • Page 179: Solving Page Layout And Content Problems

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
  • Page 180: Too Many Copies Print

    Selecting Additional Settings - Windows Selecting Basic Print Settings - OS X Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Windows Selecting Additional Settings - Windows...
  • Page 181: Incorrect Margins On Printout

    Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. •...
  • Page 182: Incorrect Image Size Or Position

    • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Utility tab in the printer settings window, and cancel any stalled print jobs. • If your product is connected to a USB hub, connect it directly to your computer instead. •...
  • Page 183: Solving Print Quality Problems

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Related topics Loading Media Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
  • Page 184: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 185: Faint Printout Or Printout Has Gaps

    Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Double-sided Printing Options - Windows Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X...
  • Page 186: Grainy Printout

    Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Control Panel Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Cleaning the Paper Guide Related topics Loading Media Replacing Ink Cartridges...
  • Page 187: Incorrect Colors

    Try using the color management options in your printer software. • Try turning off the PhotoEnhance setting in Windows. • Try adjusting the Gamma setting. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems Related concepts...
  • Page 188: Solving Cd/Dvd Problems

    2. Slowly pull the CD/DVD tray out of the product. 3. Select Restart. 4. If an error is still displayed, turn off the product, then turn it back on. 5. If you are unable to remove the CD/DVD tray, contact Epson for support.
  • Page 189: Image Not Centered On Cd/Dvd

    Parent topic: Solving CD/DVD Problems Image Not Centered on CD/DVD If your printed image is not centered on the disc, adjust the print position using the Epson Print CD software. See the Epson Print CD help utility for details. Parent topic:...
  • Page 190: Uninstalling Printing Software - Windows

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it.
  • Page 191: Where To Get Help

    Printers & Scanners window, select your product name and click the – (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or...
  • Page 192 Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems...
  • Page 193: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System Requirements...
  • Page 194: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 195: Printable Area Specifications

    Cut sheets - thick paper Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm) Letter (8.5 × 11 inches [216 × 279 mm]) 11 ×...
  • Page 196 Cut sheets - normal printing Top and side margins: 0.12 inch (3 mm) minimum Top/reduced print quality area: 1.30 inches (33 mm) minimum Bottom/reduced print quality area: 1.42 inches (36 mm) minimum Note: Poster board margins are 0.79 inch (20 mm) for sizes smaller than 13 × 19 inches (330 ×...
  • Page 197 Cut sheets - borderless printing Side/reduced print quality area: 0.12 inch (3 mm) minimum Top/reduced print quality area: 1.42 inches (36 mm) minimum Bottom/reduced print quality area: 1.54 inches (39 mm) minimum Note: You cannot print borderless on poster board.
  • Page 198 Roll paper - normal printing Side margins: 0.12 inch (3 mm) minimum Top margin: 1.97 inches (50 mm) minimum Bottom margin: 0.55 inch (14 mm) minimum...
  • Page 199 Roll paper - borderless printing Top margin: 1.97 inches (50 mm) minimum Bottom margin: 0.55 inch (14 mm) minimum Note: For continuous printing on roll paper, there is no margin between printed images (normal and borderless printing).
  • Page 200: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
  • Page 201: Dimension Specifications

    Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C) Within a month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C); if left for a long time Ink thaws and is usable after 3 hours at 77 °F (25 °C) with no condensation Note: For best printing results, use up a cartridge within 6 months of opening the package.
  • Page 202: Environmental Specifications

    Input voltage range 100 to 120 V model: 90 to 132 V 220 to 240 V model: 198 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 100 to 120 V model: 0.6 A 220 to 240 V model: 0.3 A Power consumption Printing: Approximately 20 W (ISO/IEC24712)
  • Page 203: Interface Specifications

    Parent topic: Technical Specifications Interface Specifications One High-Speed USB port for connection to computer Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n Security WPA-PSK (TKIP/AES); complies with WPA2 WEP (64/128 bit) Frequency band 2.4 GHz Communication mode Infrastructure mode Ad hoc mode (IEEE 802.11 n not supported in this mode) Ethernet...
  • Page 204 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 205: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions...
  • Page 206 • Always turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet. • Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle.
  • Page 207: Ink Cartridge Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them...
  • Page 208: Wireless Connection Safety Instructions

    immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. • Do not press too hard on the LCD screen. • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions...
  • Page 209: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 210: A Note Concerning Responsible Use Of Copyrighted Materials

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and...
  • Page 211 Parent topic: Copyright Notice...

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