INASET R2 for the NEAX 2400 IPX User Guide NEC America, Inc. July 2003 NDA-30225, Revision 1...
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NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC America, Inc. has prepared this document for the exclusive use of its employees and customers. The information contained herein is the property of NEC America, Inc.
IMMEDIATELY RETURN THE PRODUCT UNUSED TO THE COMPANY FROM WHICH YOU PURCHASED IT WITHIN A REASONABLE PERIOD OF TIME (NOT TO EXCEED ONE MONTH) FOR A FULL REFUND OF MONEY PAID FOR THE PRODUCT. NEC Infrontia Corporation ("NEC-i") and its Licensor NEC WARRANTIES OF MERCHANTABILITY, FITNESS FOR A Infrontia, Inc.
• Ability to customize function and speed dial keys, and more INASET R2 Overview INASET R2 provides the ability to run basic applications that are either embedded in the INASET R2 terminal, or downloaded from the network. The INASET R2 also includes a web browser with optional Telephony Transformation Gateway.
Web pages to fit the specifications of the INASET R2 terminal. The TTG also provides Network-based applications for INASET R2 users. How This Guide is Organized This chapter provides a brief overview of the INASET R2 phone, along Chapter 1 with how this guide is organized. Introduction This chapter describes the INASET R2 phone features and functions.
The screens and procedures shown in this guide represent the typical installation of the INASET R2. Remember that the INASET R2 can be customized for each site, so the screens shown in this guide may not always reflect what displays on your network.
Exits the current screen or action and moves to the previous screen or action. Moves forward through fields and options. Shift+Tab Moves backward through fields and options. CTRL+Tab Moves forward through tabs. CTRL+Shift+Tab Moves backward through tabs. INASET R2 User Guide - Revision 1...
Features This chapter illustrates the INASET R2 phone and describes its features and functions. • Features Chapter Topics • Phone Login • Account/Authorization Codes • Answering a Call • Making a Call • Putting a Call on HOLD • Last Number Redial •...
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Features Features Figure 2-1 INASET R2 Phone Features and Functions Ring Indicator Display Screen Function keys Corporate Personal Inbound Outbound Function keys Enter key Level function keys Cursor key Speaker Microphone INASET R2 User Guide - Revision 1...
Places the current call on hold. Home key Displays the Home screen. Displays the phone main menu so that the INASET R2 can be Menu key configured via the built-in Set Up utility. Turns the built-in microphone ON or OFF (used in hands-free Mic key speakerphone mode).
Features Phone Login INASET R2 has a login feature that allows the phone to be locked by login number and password to avoid unauthorized use. This login can be configured as automatic or manual by your phone system administrator. If your INASET R2 has been configured for manual login, then you must manually login before it can be used.
Features Account/Authorization Codes Some PBX systems may require an Account code and/or Authorization code while using INASET R2. Contact your phone system administrator for the specific access and account code numbers needed for your phone. Review the following sections for entering Account and Authorization codes.
Cost Routing. NOTE The top of the INASET R2 Home Application window shows call information as the call progresses or when a call function is used. An example display of this information is shown at left (when applicable) for all call functions described in the NOTE following.
After a pre-programmed time with a call on hold, Automatic Recall is initiated (if enabled). A visual and audible signal (line key flash and ring burst) is sent to the station that placed the call on hold. INASET R2 User Guide - Revision 1...
• Dial destination station extension, and hang up or wait for destination to answer. Callback Contact your phone system administrator to determine if your INASET R2 has this function configured and how to specifically access it. NOTE Set an automatic Callback when a called station is busy.
Features Call Waiting Contact your phone system administrator to determine if your INASET R2 has this function configured. NOTE Activate Call Waiting • Dial desired station number, hear busy tone. • Press the function key for Call Waiting. Hear special ringback tone.
• Alternately press the Transfer key to switch between your original caller and the third party. Call Camp-On Contact your phone system administrator to determine if your INASET R2 has this function configured. NOTE Call Camp-On is typically initiated by your phone system operator/attendant when you receive a new call, and you are busy with another caller.
Call Park Remote Retrieval Code_________________ • Dial the station number that parked the call. • Station is now connected to the parked call. Call Forwarding Contact your phone system administrator to determine if your INASET R2 has this function configured. NOTE Forward All Calls All incoming calls to your INASET R2 will be forwarded.
While in Call Forward mode, press the function key for FDA at any time to display the number the INASET R2 is forwarded to. Save & Redial a Number Contact your phone system administrator to determine if your INASET R2 has this function configured. NOTE You can save a dialed number for later use.
S&R to save the number again before hanging up. NOTE Set/Answer a Message Contact your phone system administrator to determine if your INASET R2 has this function configured. NOTE This allows you to set a message indicator on a called party’s INASET R2 when their line was busy or did not...
• Press the # key, message is erased. Call Pick-Up Contact your phone system administrator to determine if your INASET R2 has this function configured. NOTE Call Pick-Up allows you to answer another ringing phone, in your call pick-up group, from your INASET R2 phone.
Features 2-15 Paging Contact your phone system administrator to determine if your INASET R2 has this function configured. NOTE Meet-Me Page This allows your to receive a page and then connect with a call using an answer code. Station A can page Station B. When Station B Example: dials an answer code, they are connected.
• Station A hangs up handset, and Station B is connected with the caller. Boss/Secretary Transfer A phone line can be assigned to more than one INASET R2, as may be used in a Boss/Secretary arrangement where the Secretary answers the Boss’ phone line. (Procedures shown for Secretary and Boss both with INASET R2 phones.)
2-17 Boss/Secretary Message Waiting A Secretary can set the Message Waiting indicator lamp on a Boss’ INASET R2 when a call is received for the boss. (Procedures shown for Secretary and Boss both with INASET R2 phones.) To Set Message Waiting on Boss’ INASET R2 With caller on line: •...
2-18 Features Boss/Secretary Override Contact your phone system administrator to determine if your INASET R2 has this function configured and how to specifically access it. NOTE The Override function allows a call between two parties to be interrupted by a third party. This can be the case when a...
Features 2-19 Executive Override Contact your phone system administrator to determine if your INASET R2 has this function configured. NOTE Override is used to interrupt a called number, when it is busy. • Press the function key for Override. The interrupted parties hear a warning tone to indicate their call is being interrupted.
2-20 Features Intercom Contact your phone system administrator to determine if your INASET R2 has this function configured. NOTE INASET R2 and the PBX system can provide a station to station intercom function. Three intercom modes are possible, depending on the phone system configuration.
• Press the function key for DICM. • Dial desired intercom number. Hear ringback tone. To answer a Dial intercom call: • Press the function key for DICM. • Lift handset or press the Speaker key, start conversation. INASET R2 User Guide - Revision 1...
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2-22 Features INASET R2 User Guide - Revision 1...
Chapter Topics • Feature Options Setting Your INASET R2 Options All User Options for the INASET R2 phone are accessed from the Setup application. Press the Menu key on the INASET R2 lower panel to display the main menu window (Figure 3-1).
28 FEB 2003 Only make changes to the INASET R2 options described in this manual. Changing other options and settings not described in this manual could cause INASET R2 to not operate. Should you encounter any problems changing options, contact your CAUTION phone system administrator.
The back light level and font size can be adjusted and another language (if available) can be selected. A screen saver function can also be set for the INASET R2 display. Terminal Settings Changes to the Terminal feature should be made by the system administrator or a qualified NEC technician.
When all changes have been made, press the function key for Save to Step 4 save your settings. Press the function key for OK to confirm that you really want to save your Step 5 settings. Your display settings have now been changed. INASET R2 User Guide - Revision 1...
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Press the function key for OK to confirm that you really want to save your Step 5 settings. Your display settings have now been changed. (These changes will not take affect until your INASET R2 phone has been reset.) This will cause a reboot of the INASET R2. NOTE...
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(Figure 3-5). Figure 3-5 LCD Setting- Language window Press the function key for the desired language on the INASET R2 Step 3 display. (Only the available languages for INASET R2 will be displayed.) Press the function key for OK when finished.
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INASET R2 Setup Screen Saver The Screen Saver function will blank the INASET R2 display after a preset time period of no activity. When the Screen Saver begins, any activity on INASET R2 will clear the saver for normal INASET R2 operation.
NOTE User Settings Security Password A security password can be set on your INASET R2 phone to avoid unauthorized use of your phone. The security password operates with the Security key on the lower panel of your INASET R2 phone.
Changes to the Application feature should be made by the system administrator or a qualified NEC technician. Soft Reset Causes the INASET R2 to reboot. If not configured to automatically log in to the network, you will be required to re-enter your login ID and password for the terminal.
On the Home Application window, either press the Mic button on the Step 1 INASET R2 phone or press the function key for Feature, and press the 1 dial key. The Mic lamp will illuminate when the Microphone is on.
Repeat the previous steps to alternately set the Indicator to On or Off as Step 2 needed. The call indicator will light for a message waiting, even when the indicator is set to off for incoming call ringing. NOTE INASET R2 User Guide - Revision 1...
Inbound Function Keys The Home Application window is used for all call functions and provides a visual display of the status of the lines assigned to the INASET R2 phone on this window. INASET R2 User Guide - Revision 1...
INASET R2 phone. Figure 4-2 Home Application Function Keys The INASET R2 Recall, Conf, Redial, and Answer function keys are already programmed to perform the function indicated. However, any of the function keys, including those already programmed, can be programmed to perform the function you need.
Press the function key to add or edit. Step 2 —If adding a new function (Figure 4-4, Figure 4-5, or Figure 4-6 will appear based on the type of key selected in the radio button)): INASET R2 User Guide - Revision 1...
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Enter the name desired in this field, then select the Label Line Key option button. Indicate which field to apply the Line Key label to Value by using the options listed in the pull-down menu. INASET R2 User Guide - Revision 1...
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This field can be used in lieu of the Value field by Incoming Calls using the pull-down menu to select an incoming call number as the value. INASET R2 User Guide - Revision 1...
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Function option button. Value Indicate which field to apply the Function label to by using the options listed in the pull-down menu. When all changes are complete, select the OK function button. Step 3 INASET R2 User Guide - Revision 1...
Directory; dial or obtain details on incoming callers; and access a browser. If your phone is configured to run in this mode, you will see Figure 5-1 once logged in to the INASET R2. Figure 5-1 Local Application Mode Main Menu 2:45 28 FEB 2003...
The user can toggle between uppercase, lower case, and numeric mode by repeatedly pressing the “#” key. An application can explicitly enable an input field to the numeric mode via the INASET R2. Depending on the mode, the user can proceed through the characters by repeatedly pressing the key.
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Press 6 once. Step 4 Press 4 three times. Step 5 Press 8 once. Step 6 Press 4 two times. Step 7 The following example shows the key sequence to enter a phone number. INASET R2 UserGuide - Revision 1...
Scrolls up through the contact list. • PageDown Scrolls down through the contact list. • Update Allows the list to be updated after changes have been made. When this function key is selected, Figure 5-3 displays. INASET R2 UserGuide - Revision 1...
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Incoming Calls drop-down list, then press the OK function key. Figure 5-4 Add Directory Entry dialog box • Edit Edits an existing directory entry (Figure 5-5). Modify the existing name and contact number then press the OK function key. INASET R2 UserGuide - Revision 1...
Allows the user to download a directory from the server indicated (Figure 5-6). Enter the server’s location and port number to obtain the directory desired. Figure 5-6 Download Directory dialog box 2:45 28 FEB 2003 Inbound INASET R2 UserGuide - Revision 1...
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When the Inbound function key is selected, Figure 5-7 displays. Figure 5-7 Initial Inbound dialog box 2:45 28 FEB 2003 Function keys: • Dial Dials the highlighted contact. • Details Provides additional details on the incoming caller. INASET R2 UserGuide - Revision 1...
A mouse device is required to use the Browser function. Use of a keyboard device is optional. NOTE For optimum viewing, use Telephony Transformation Gateway, a network-based appliance enabling a user to quickly transform existing applications for interaction on the screens and speakers of IP telephones. REFERENCE INASET R2 UserGuide - Revision 1...
INASET Helper is a upload utility allowing you to upload a dialing directory to your INASET R2. Any file to be uploaded must be a TAB or comma delimited file with the name in the first column and the number in the second column.
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Local Application Mode 5-11 Figure 5-9 Welcome to the InstallShield Wizard for INASET Helper dialog box Select the Next button to begin the INASET Helper installation. Figure 5- Step 2 displays. INASET R2 UserGuide - Revision 1...
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5-12 Local Application Mode Figure 5-10 InstallShield Wizard License Agreement dialog box Select the Yes button to accept the license agreement. Figure 5-11 Step 3 displays. INASET R2 UserGuide - Revision 1...
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Perform one of the following: Step 4 —To install to the default folder, click the Next button. —To select a different location, click the Browse button. Select the desired location, then click the Next button. Figure 5-15 displays. INASET R2 UserGuide - Revision 1...
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5-14 Local Application Mode Figure 5-12 InstallShield Wizard Select Program Folder dialog box Select the Next button. Figure 5-13 displays. Step 5 INASET R2 UserGuide - Revision 1...
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Figure 5-13 InstallShield Wizard Start Copying Files dialog box Select the Next button to begin copying the program files. Step 6 When the installation wizard finishes performing maintenance operations Step 7 on INASET Helper, Figure 5-14 displays. INASET R2 UserGuide - Revision 1...
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5-16 Local Application Mode Figure 5-14 InstallShield Wizard Complete dialog box Select the Finish button. Step 8 Installation of the INASET Helper is complete. INASET R2 UserGuide - Revision 1...
—Enter the file to be uploaded directly in the File Name field then click the Next button. —To select the file’s location, click the Browse button. Select the file to upload, then click the Next button. Figure 5-16 displays. INASET R2 UserGuide - Revision 1...
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—Select the No, the numbers are already dialable option button, then select the Next button. Figure 5-17 displays. —If the dialing properties of the phone numbers must be changed, select the Dialing properties button. INASET R2 UserGuide - Revision 1...
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Now initiate the download process from your INASET R2 phone. Step 5 Refer to Chapter 5 - Local Application Mode, Download on page 5-7 for more information on how to initiate the download from the INASET R2. REFERENCE INASET R2 UserGuide - Revision 1...
5-20 Local Application Mode INASET R2 Menu It is also possible to access the Local Applications menu by pressing the Menu key on the INASET R2 lower panel (Figure 5-18) followed by the Home function key as shown in Figure 5-19.
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Local Application Mode 5-21 Figure 5-19 INASET R2 Menu - Local Mode window INASET R2 UserGuide - Revision 1...
Network Application Mode NEC’s Network Application Mode offers OpenWorX applications that are available in the INASET R2 phone. The OpenWorx INASET R2 applications add expanded functions to the INASET R2 phone. This chapter describes these applications and includes these topics: •...
Network Application Mode Using the OpenWorX Applications If your INASET R2 is configured to run OpenWorX applications, you will either see Figure 6-1 Figure 6-2 when your phone boots. OpenWorX Login If multiple people are sharing the INASET R2 device, a login is necessary when first starting the OpenWorX applications.
The user can toggle between uppercase, lower case, and numeric mode by repeatedly pressing the “#” key. An application can explicitly enable an input field to the numeric mode via the INASET R2. Depending on the mode, the user can proceed through the characters by repeatedly pressing the key.
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The following example shows the key sequence used to enter text. To enter the text Smith: Example: Press # to select upper case text entry (A indicator). Step 1 Press 7 four times. Step 2 INASET R2 User Guide - Revision 1...
To use the Corporate Directory application, from the OpenWorX Applications menu window (Figure 6-2) select Corporate by pressing the adjacent function key on the INASET R2 panel. Figure 6-2 OpenWorX Applications menu window INASET R2 User Guide - Revision 1...
NOTE • Press the function keys for Next and Prev to display additional directory pages. • Press the function key for Home to return to the INASET R2 OpenWorX main menu window. INASET R2 User Guide - Revision 1...
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When highlighted, their location, time of return, and other information will display in red at the bottom of the directory (see the Figure 6-4 example). Figure 6-4 Corporate Directory window (Detail) INASET R2 User Guide - Revision 1...
Press the function key for Find to search the directory. The Corporate Step 3 Directory window will display with all entries meeting the search parameters. Press the function key for Cancel to return to the main Corporate Step 4 Directory window. INASET R2 User Guide - Revision 1...
To view these details for a directory entry, use the cursor key on the INASET R2 lower panel to highlight a directory entry on the Corporate Directory window. Press the function key for View on the Corporate Directory window.
Sending a Message A text message can be sent to any selected directory entry. To send a message, use the cursor key on the INASET R2 lower panel to highlight a directory entry on the Corporate Directory window. Press the function key for Msg on the Corporate Directory window.
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OWX is always available, and if pressed, it sends an OpenWorX message to the employees extension (these messages are what are viewed in the message reader screen). INASET R2 User Guide - Revision 1...
6-13 Dialing a Number To dial an extension number directly from the Corporate Directory, use the cursor key on the INASET R2 lower panel to highlight a directory entry (Figure 6-8). Press the function key for Dial to place a call to the selected directory entry.
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6-9) is highlighted, the status and any additional information will display. If an Alternate Number is specified, it can be dialed by pressing the function key for Alt Dial. Figure 6-9 Corporate Directory window (Detail) INASET R2 User Guide - Revision 1...
Using Personal Directory To use the Personal Directory application, from the OpenWorX Applications menu (Figure 6-10) press the Personal function key. Figure 6-10 OpenWorX Applications menu window INASET R2 User Guide - Revision 1...
Outbound • Use the Next and Prev function keys to display additional directory pages. • Press the Home key to return to the INASET R2 OpenWorX main menu window. The following sections describe the available directory actions. INASET R2 User Guide - Revision 1...
Press the function key for Find to search the directory. The Personal Step 2 Directory window will display with all entries meeting the search criteria. Press the function key for Cancel to return to the main Personal Step 3 Directory window. INASET R2 User Guide - Revision 1...
—Press the cursor key left/right to scroll through the category list and select a category. When selected, press the cursor key down to select the Value field. Example: Select the Primary Number category from the list. INASET R2 User Guide - Revision 1...
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Personal Directory. You can set as few or as many as you want, but you can add the entry right after you have filled in the Name field. NOTE INASET R2 User Guide - Revision 1...
You can also dial a value by highlighting it and then pressing the dial function key. You can also edit the name of the Personal Directory entry. NOTE INASET R2 User Guide - Revision 1...
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Press cursor key down, then press the function key for Clear to delete the value. When all category values are set, press the function key for OK to save all changes for this entry to your Personal Directory. INASET R2 User Guide - Revision 1...
Figure 6-15 Personal Directory - Delete Personal Directory Entry window Corporate Personal Inbound Outbound Press the function key for OK to delete the entry from your Personal Directory. (Press the function key for Cancel to cancel this delete action.) INASET R2 User Guide - Revision 1...
(Figure 6-16). Press the function key for Dial to place a call to the selected directory entry’s primary number. Figure 6-16 Personal DIrectory window Corporate Personal Inbound Outbound INASET R2 User Guide - Revision 1...
Inbound Calls The Inbound Calls application allows you to track all calls received to your INASET R2 phone. All inbound calls are tracked, whether from your own office or from anywhere in and outside the building, even if the caller did not leave a message.
Returning a Call To return a call, use the cursor key on the INASET R2 lower panel to highlight an entry in the Inbound Calls list. Press the Dial key to place a call to the selected entry.
The OpenWorX Outbound Calls application allows you to track all calls dialed from your INASET R2 phone. Using Outbound Calls To use Outbound Calls, from the OpenWorX Applications menu (Figure 6-10) press the Outbound function key. Figure 6-19 OpenWorX Applications menu window INASET R2 User Guide - Revision 1...
• Press the function key for Speed to open the Speed Dial Add window to add a selected inbound caller to your Speed Dial list. • Press the Home key to return to the INASET R2 OpenWorX main menu window.
This information will then display in the directory when someone references your name. The information will also display on you INASET R2 phone’s display (at the top) and on other office phones when they attempt to call you.
Network Application Mode 6-29 Location Status Window When Status is selected from the OpenWorX Applications menu, the Location Status window will display on the INASET R2 screen (Figure 6- 22). Figure 6-22 Location Status window Status Messages Setting Your Location Status In the Status window (above), select a status from the Status list.
Figure 6-23 Location Status - Clearing Your Location window Status Messages Select Status from the OpenWorX Applications menu. Step 1 In the Location Status window, press the function key for Clear to clear Step 2 your previously set location status. INASET R2 User Guide - Revision 1...
Location Status window, and then press the function key for Set to save your location status settings. Your custom location status will now display when someone selects your employee entry on the Corporate Directory. Remember to clear your location status when you return. INASET R2 User Guide - Revision 1...
OpenWorX messages, which can be sent to you by Business Attendant System receptionists, Desktop users, or other INASET R2 users. Using Message Reader To use Message Reader, press the Exit key on the INASET R2 phone (Figure 6-25) to access the next set of function key labels, then press the Messages function key.
• Use the Next and Previous INASET R2 keys to display additional pages. • Press the Delete key to delete a message entry. • Press the Home key to return to the INASET R2 OpenWorX main menu window. INASET R2 User Guide - Revision 1...
Network Application Mode Viewing a Message To view a message, use the cursor key on the INASET R2 lower panel to highlight an entry in the Message Reader list. Press the function key for View to view the message of the selected entry. The Message Reader...
The screen will return to the previous state automatically once the call is disconnected. Figure 6-28 Call Information Pop-up screen Table 6-6 Call Information Color Definitions Display Information Color Appearance Personal Directory Blue Speed Dial Green Employee External Number Black INASET R2 User Guide - Revision 1...
6-36 Network Application Mode INASET R2 Menu It is also possible to access the OpenWorX Applications menu by pressing the Menu key on the INASET R2 lower panel (Figure 6-29) followed by the NECAM OWX function key as shown in Figure 6-30.