Troubleshooting - AT&T WF721 User Manual

Can I make international calls with my Wireless Home Phone device?
Yes. To add international calling to your account, please call 611 from
your connected phone, or 1-800-331-0500.
Can I use my Wireless Home Phone device internationally?
No. Use is limited to the United States, Puerto Rico, U.S. Virgin Islands,
Guam, and Northern Mariana Islands.
What is the warranty on the Wireless Home Phone device?
AT&T Wireless Home Phone device has a 12-month limited warranty.
For details, see page 34.
I can't make or receive calls with my Wireless Home Phone device.
What should I do?
Please follow the troubleshooting steps found on the following pages.
If further assistance is required, call 1-800-331-0500.
22

Troubleshooting

Problem Possible Solution
No dial tone • M ake sure the battery is installed in your
Wireless Home Phone device.
• M ake sure the device is turned on (Power
indicator light is green) and there is AC power to
the Wireless Home Phone device. Do not con-
nect to an AC outlet controlled by a wall switch.
• M ove the device to an area with sufficient
network signal (at least 1 to 2 green bars are
displayed).
• M ake sure your home telephone equipment
has power and is connected properly to the
Wireless Home Phone device.
Caller Number • L ike all wireless services, only the calling number
ID only is displayed with Caller ID.
• Y our home phone equipment may support the
display of names stored in its contacts memory.
Battery LED • P lug your Wireless Home Phone device into a
is off power outlet to charge the battery.
23