Ruckus Wireless ZoneFlex 2741 User Manual
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Ruckus Wireless ZoneFlex 2741 User Manual

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Ruckus Wireless
Outdoor Access Point
Release 9.4 User Guide
For the following ZoneFlex outdoor AP models:
ZoneFlex 2741 802.11g Outdoor Access Point
■
ZoneFlex 7762 Dual Band 802.11n Outdoor Access Point
■
ZoneFlex 7762-S Dual Band 802.11n Outdoor Access Point with Sector
■
Antenna
ZoneFlex 7762-T Dual Band 802.11n Outdoor Access Point with Omni
■
Antenna
ZoneFlex 7762-AC Dual Band 802.11n Outdoor Access Point
■
ZoneFlex 7762-S-AC Dual Band 802.11n Outdoor Access Point with
■
Sector Antenna
ZoneFlex 7761-CM Dual Band 802.11n Outdoor Access Point with
■
Integrated Cable Modem
Part Number 800-70388-001
Published June 2012
www.ruckuswireless.com
ZoneFlex
™
™

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Summary of Contents for Ruckus Wireless ZoneFlex 2741

  • Page 1 ™ Outdoor Access Point Release 9.4 User Guide For the following ZoneFlex outdoor AP models: ZoneFlex 2741 802.11g Outdoor Access Point ■ ZoneFlex 7762 Dual Band 802.11n Outdoor Access Point ■ ZoneFlex 7762-S Dual Band 802.11n Outdoor Access Point with Sector ■...

  • Page 3: Table Of Contents

    ZoneFlex 2741 Access Point ........
  • Page 4 Enabling Logging and Sending AP Events to a Syslog Server ....90 Sending a Copy of the AP Log File to Ruckus Wireless Support ... . . 91 Saving Copies of the Current AP Log Files to Your Computer .
  • Page 5 Running Diagnostics ...........98 Where to Find More Information .

  • Page 7: About This Guide

    Refer to the Installation Guide or Getting Started Guide that shipped with your product for model-specific installation instructions. Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at http://support.ruckuswireless.com/ Document Conventions...

  • Page 8: Related Documentation

    ZoneDirector User Guide, available from the Ruckus Wireless website. Documentation Feedback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Ruckus Wireless at docs@ruckuswireless.com When contacting us, please include the following information: Document title ■...

  • Page 9: Introducing The Zoneflex Access Point

    ......2 Overview of the ZoneFlex Access Point Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point! ZoneFlex Access Points are the industry’s most easy to use, yet robust and feature- rich Wi-Fi Access Points designed to bring power and simplicity together for large- scale outdoor deployments.

  • Page 10: Getting To Know The Access Point Features

    Getting to Know the Access Point Features This section identifies the physical features of each ZoneFlex Access Point model that is discussed in this guide. Before you begin the installation process, Ruckus Wireless recommends that you become familiar with these features.

  • Page 11: Zoneflex 2741 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 2741 Access Point Figure 1 Figure 2 identify the Access Point external features. Figure 1. 2471 Access Point LEDs and bottom connectors Table 3. 2471 LEDs and bottom panel connectors...

  • Page 12: Led Colors And What They Mean

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 3. 2471 LEDs and bottom panel connectors Label Description Reset Using a pointed object (for example, a pen), press this button to restart the Access Point or to restore it to factory default settings: •...
  • Page 13 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 4. 2471 LED states and behaviors Meaning WLAN • Green: The wireless LAN (WLAN) service is up and at least one wireless client is associated with it. If mesh networking is enabled, there are no downlink MAPs connected to this Access Point.
  • Page 14 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 2. The 2741 antenna connector is protected by a waterproof antenna connector cover...

  • Page 15: Zoneflex 7762 Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7762 Access Point Figure 3 Figure 4 identify the Access Point external features. Figure 3. 7762 Access Point parts DC Connector RJ-45/PoE Connectors 5GHz External Antenna Connectors Ground Screw Power LED Status LED...
  • Page 16 • Flashing amber: The WLAN service is up and no wireless clients are currently associated with the AP. If the Access Point is being managed by Ruckus Wireless ZoneDirector: • Green: The AP is part of a mesh network (either as Root AP or Mesh AP) and is connected to an uplink with good signal.
  • Page 17 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 4. The 7762 5GHz antenna connectors are protected by metal caps Metal caps...

  • Page 18: Zoneflex 7762-S Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7762-S Access Point Figure 5 shows the Access Point LEDs and connectors, and Table 6 describes them. Figure 5. 7762-S Access Point LEDs and connectors DC Connector PoE IN RJ-45/PoE Connectors...
  • Page 19 • Flashing amber: The WLAN service is up and no wireless clients are currently associated with the AP. If the Access Point is being managed by Ruckus Wireless ZoneDirector: • Green: The AP is part of a mesh network (either as a Root AP or Mesh AP) and is connected to an uplink with good signal.

  • Page 20: S 5Ghz Antenna Connectors

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features 7762-S 5GHz Antenna Connectors The 7762-S requires customer-supplied external antenna(s) if you want to use 5GHz or want to use the mesh function. You can connect 5GHz external antennas to the standard N-type radio frequency (RF) antenna connectors on the AP.

  • Page 21: Zoneflex 7762-T Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7762-T Access Point Figure 7 Figure 8 identify the Access Point external features. Figure 7. 7762-T Access Point parts DC Connector RJ-45/PoE Connectors 5GHz External Antenna Connectors Ground Screw Power LED Status LED...
  • Page 22 • Flashing amber: The WLAN service is up and no wireless clients are currently associated with the AP. If the Access Point is being managed by Ruckus Wireless ZoneDirector: • Green: The AP is part of a mesh network (either as Root AP or Mesh AP) and is connected to an uplink with good signal.
  • Page 23 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features NOTE: The maximum value for the antenna gain that you should set depends on the type of external antennas that you are connecting to the AP. Figure 8. The 7762-T 5GHz antenna connectors are protected by metal caps Metal caps...

  • Page 24: Zoneflex 7762-Ac Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7762-AC Access Point Figure 9 Figure 10 identify the AP external features. Figure 9. 7762-AC Access Point parts RJ-45/PoE Connectors 5GHz External Antenna Connectors AC Power Connector Status LED Power LED Table 8.
  • Page 25 Two LAN ports that support Power over Ethernet (PoE): Connectors • PoE IN port: Supports 10/100/1000Mbps connections, connects to the network and receives 802.at PoE from the Ruckus Wireless 60W PoE injector (not supplied, may be ordered separately – part number 902-0180-XX00, where XX is the country code).
  • Page 26 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 10. The 7762-AC 5GHz antenna connectors are protected by metal caps Metal caps...

  • Page 27: Zoneflex 7762-S-Ac Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7762-S-AC Access Point Figure 11 Figure 12 identify the AP external features. Figure 11. 7762-S-AC Access Point parts RJ-45/PoE Connectors 5GHz External Antenna Connectors AC Power Connector Status LED Power LED Table 9.
  • Page 28 Two LAN ports that support Power over Ethernet (PoE): Connectors • PoE IN port: Supports 10/100/1000Mbps connections, connects to the network and receives 802.at PoE from the Ruckus Wireless 60W PoE injector (not supplied, may be ordered separately – part number 902-0180-XX00, where XX is the country code).
  • Page 29 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 12. The 7762-S-AC 5GHz antenna connectors are protected by metal caps Metal caps...

  • Page 30: Zoneflex 7761-Cm Cable Modem Access Point

    Introducing the ZoneFlex Access Point Getting to Know the Access Point Features ZoneFlex 7761-CM Cable Modem Access Point Figure 13 Figure 14 identify the 7761-CM Cable Modem AP (CMAP) external features. Figure 13. CMAP parts and connectors (Connector side) Antenna Connector Ethernet Port...
  • Page 31 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Table 10. Connector-side parts and connectors on the CMAP Label Description Ethernet Port RJ45 port that supports 10/100Mbps connections and provides Power over Ethernet (PoE) power to compliant devices. Antenna One of the three connectors for the three 5GHz antennas supplied Connector...
  • Page 32 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features Figure 14. CMAP parts and connectors (LED side) Antenna Connectors LEDs Vertically-polarized antennas Horizontally-polarized antenna Table 11. LED-side parts and connectors on the CMAP Label Description Antenna Two of the three connectors for the 5GHz antennas. The other Connectors connector is located on the other side of the unit (see Figure...
  • Page 33 Three N-type antenna connectors: Connects to the three 5GHz antennas (not ■ supplied, with the CMAP). DC power supply (Ruckus Wireless part number 705-60244-002): Connected ■ through a 4-pin connector, which is normally unused. It may be used to supply DC power to the unit for testing or configuration purposes.
  • Page 34 Introducing the ZoneFlex Access Point Getting to Know the Access Point Features LEDs Use the six LEDs to check the status of the Access Point and cable modem. The LEDs behave differently when the Access Point is in standalone mode and when ZoneDi- rector is managing it.

  • Page 35: Connecting An Administrative Computer To A Standalone Ap

    Connecting an Administrative Computer to a Standalone AP Ruckus Wireless Access Points can be configured and monitored in standalone mode using an administrative computer. This chapter contains instructions on how to connect an administrative computer to an AP. NOTE: To administer APs using ZoneDirector (ZD), refer to the ZoneDirector User Guide.
  • Page 36 Connecting an Administrative Computer to a Standalone AP NOTE: Make sure that you configure the Local Area Connection properties, not the Wireless Network Connection properties. 3. When the Local Area Connection Properties dialog box appears, select Internet Protocol (TCP/IP) from the scrolling list, and then click Properties. The Internet Protocol (TCP/IP) Properties dialog box appears.
  • Page 37 Connecting an Administrative Computer to a Standalone AP 6. Click OK to save your changes and close the TCP/IP Properties dialog box. 7. Click OK again to close the Local Area Connection Properties dialog box. Windows saves the IP address settings that you have configured. Continue with Connecting the Administrative Computer to the Access Point.
  • Page 38 Connecting an Administrative Computer to a Standalone AP...

  • Page 39: Navigating The Web Interface

    If you need to manage your AP, you do it with the features of the ZoneFlex Web interface (which you already used to set up the AP for use). If your ZoneFlex network will be managed by a Ruckus Wireless ZoneDirector, you can manage APs through ZoneDirector rather than individually logging in to each AP’s Web interface.

  • Page 40: Navigating The Web Interface

    Navigating the Web Interface Navigating the Web Interface Navigating the Web Interface You manage the Access Point through a Web browser-based interface that you can access from any networked computer. Table 13 lists the Web interface features that are identified in Figure Figure 16.

  • Page 41: If You Are Using A Dual Band Zoneflex Access Point

    Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point If You Are Using a Dual Band ZoneFlex Access Point When your ZoneFlex AP model is dual band (all outdoor APs other than ZF 2741), note that elements on the Web interface menu are slightly different from the other (single band) ZoneFlex AP models.
  • Page 42 Navigating the Web Interface If You Are Using a Dual Band ZoneFlex Access Point...

  • Page 43: Configuring The Access Point

    Configuring the Access Point In This Chapter Configuring Device Settings......... . 36 Configuring Internet Settings .

  • Page 44: Configuring Device Settings

    Configuring the Access Point Configuring Device Settings Configuring Device Settings Device settings refer to the device name, temperature update, location and service provider login settings. (Temperature update is only available on certain ZoneFlex models.) Figure 18. The Configuration > Device page To configure the device settings 1.

  • Page 45: Configuring Internet Settings

    Configuring the Access Point Configuring Internet Settings • Current Password: When you are entering a New Password, type the new existing password. The default password is sp-admin. • New Password: Type the new password that you want to use. The password must consist of six to 32 alphanumeric characters only.

  • Page 46: Vlan Settings Overview

    Configuring Internet Settings VLAN Settings Overview A Ruckus Wireless Access Point is essentially a network switch with the capability to service Wi-Fi connections. As such, like many advanced switches, Ruckus APs conform to the IEEE 802.1Q standard -- the standard that defines virtual LANs. In an 802.1Q switch, the concept of VLANs is always present.

  • Page 47: Default Ip Addressing Behavior

    Configuring the Access Point Configuring Internet Settings Default IP Addressing Behavior By default, the Access Point is configured to automatically obtain an IPv4 address from a DHCP server on the network. If the Access Point does not detect a DHCP server, it automatically assigns itself the static IP address 192.168.0.1 to make it easier for you to preconfigure and deploy it on your network.
  • Page 48 Configuring the Access Point Configuring Internet Settings Figure 20. Renew or Release DHCP To renew or release the DHCP server-assigned IP address 1. Go to Status > Internet. 2. Review the current settings. 3. If the current Connection Type is DHCP, you will be able to see the currently- assigned IP address and subnet mask listed below.
  • Page 49 Configuring the Access Point Configuring Internet Settings Static IP There are at least two instances when you would want to configure a static IP address for the Access Point: If the current IP address that the Access Point is using consistently conflicts with ■...

  • Page 50: Configuring L2Tp Connection Settings

    Configuring the Access Point Configuring Internet Settings PPPoE Point to Point Protocol over Ethernet (PPPoE) is a Layer 2 protocol which uses the PPP (Point to Point) protocol to connect a client system to a server system over a one to one network link.
  • Page 51 Configuring the Access Point Configuring Internet Settings Figure 21. L2TP Connection To configure L2TP tunneling 1. Go to Configuration > Internet. 2. Under L2TP Connection, click Enable. 3. In L2TP Network Server IP Address, type the IP address of the L2TP network server (LNS) to which the device will connect.

  • Page 52: Configuring Local Subnets

    Configuring the Access Point Configuring Local Subnets Configuring Local Subnets ZoneFlex Access Points can be configured to provide routing/network address trans- lation (NAT) functionality by using the Local Subnets feature. When a Local Subnet is enabled, the standalone AP plays the role of a gateway router with the ability to manage its own subnets, providing DHCP server and DNS cache functions for both wired and wireless clients.
  • Page 53 Configuring the Access Point Configuring Local Subnets Figure 22. Configuring local subnets and enabling router mode...

  • Page 54: Configuring Wireless Settings

    Configuring the Access Point Configuring Wireless Settings Configuring Wireless Settings This section describes how to configure the wireless settings of the Access Point. There are two types of wireless settings that you need to configure: Configuring Common Wireless Settings: Includes the wireless mode, country ■...
  • Page 55 Configuring the Access Point Configuring Wireless Settings To configure the wireless settings common to all WLANs 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a dual band ZoneFlex AP, go to Configuration > Radio 2.4G or Configuration >...
  • Page 56 If you purchased the Access Point in the United States, you do not need to set the country code manually. Ruckus Wireless devices that are sold in the US are preconfigured with the correct country code and this setting is non-configurable.

  • Page 57: Reviewing Common Advanced Settings

    Configuring the Access Point Configuring Wireless Settings Reviewing Common Advanced Settings Advanced wireless settings should only be changed by an experienced administrator. Incorrect settings can severely impact wireless performance. It is recommended that the default settings be retained for best performance. To fully benefit from the Access Point’s capabilities, it is advisable not to CAUTION: change these values unless absolutely necessary.
  • Page 58 Configuring the Access Point Configuring Wireless Settings Table 14. Advanced wireless common settings Option Description Transmit The default setting is Full. Select the level of transmit power from the Power drop-down menu. This option sets the maximum transmit power level relative to the predefined power (this value differs according to the current country code).

  • Page 59: Configuring Wireless # Settings

    Configuring the Access Point Configuring Wireless Settings Configuring Wireless # Settings The Access Point provides up to eight wireless LANs per radio that can be individually configured to provide different kinds of services for different kinds of wireless clients, traffic types or different user groups. Each WLAN can be configured with separate security settings, VLANs, access controls and rate limiting policies, among other settings.
  • Page 60 Configuring the Access Point Configuring Wireless Settings Wireless This option controls whether or not the wireless network is Availability available to users (Enabled or Disabled). Broadcast SSID This option controls whether or not the WLAN SSID is visible to anyone looking for wireless networks. Disabling (hiding) the SSID requires the user to be told the correct SSID before they can connect to your network.
  • Page 61 Ruckus Wireless strongly recommends using WPA as the encryption method as WEP has been proven to be easily circumvented.

  • Page 62: Using Wep

    WPA if at all possible. WEP encryption has been proven to be easily circumvented. Therefore, CAUTION: Ruckus Wireless recommends using WPA whenever possible, and only use WEP if your client devices do not support WPA. CAUTION: Using WEP encryption limits the performance of the AP to 802.11g rates.
  • Page 63 Configuring the Access Point Configuring Wireless Settings To configure WLAN-specific WEP encryption settings 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a dual band ZoneFlex AP, go to Configuration > Radio 2.4G or Configuration >...

  • Page 64: Using Wpa

    Configuring the Access Point Configuring Wireless Settings Using WPA Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) are two security protocols developed by the Wi-Fi Alliance in response to the weaknesses of WEP. Selecting WPA as the Encryption Method allows you to choose WPA version, WPA Authentication and WPA Algorithm.
  • Page 65 Configuring the Access Point Configuring Wireless Settings To configure WPA encryption settings 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a dual band ZoneFlex AP, go to Configuration > Radio 2.4G or Configuration >...
  • Page 66 Configuring the Access Point Configuring Wireless Settings WPA Algorithm • TKIP: Temporal Key Integrity Protocol is an older encryption algorithm that provides stronger security than a shared WEP key, but not as strong as the newer AES algorithm. • AES: AES (Advanced Encryption Standard) replaces TKIP as the default (and recommended) encryption algorithm for modern wireless LANs.
  • Page 67 Configuring the Access Point Configuring Wireless Settings Figure 28. 802.1X settings To configure 802.1X authentication settings on a WLAN 1. Go to Configuration > Wireless. The Configuration > Wireless > Common page appears. NOTE: If you are using a dual band ZoneFlex AP, go to Configuration > Radio 2.4G or Configuration >...

  • Page 68: Setting Threshold Options

    Configuring the Access Point Configuring Wireless Settings Setting Threshold Options The following options allow you to fine-tune the “Protection Mode” behavior, set previously on the Configuration > Wireless > Advanced > Common page. After activating a Protection Mode, you can open each Wireless tab and customize the threshold settings, which determine what is put into effect and when.

  • Page 69: Rate Limiting

    Configuring the Access Point Configuring Wireless Settings You have completed configuring the threshold options. To reopen the previous page, click the Go back to Wireless Configuration link. Figure 29. Threshold settings Rate Limiting Rate Limiting allows you to cap the per client data transfer rates for a specific WLAN. To enable per station rate limits 1.

  • Page 70: Controlling Access To The Wireless Network

    Configuring the Access Point Configuring Wireless Settings Figure 30. Limit per station traffic rates on a specific WLAN Controlling Access to the Wireless Network Access Control enables you to specify the stations are allowed to join (associate with) your wireless networks. Access controls can be configured for each WLAN from its respective Wireless # tab.
  • Page 71 Configuring the Access Point Configuring Wireless Settings Changing the Access Controls for a WLAN By default, the Disable WLAN access restrictions option is selected, which allows any wireless station to gain access to the wireless network. If you want to change this setting, follow the instructions below.
  • Page 72 Configuring the Access Point Configuring Wireless Settings To edit the ACL 1. Go to Configuration > Wireless. NOTE: If you are using a dual band ZoneFlex AP, go to Configuration > Radio 2.4G or Configuration > Radio 5G. 2. Click the Wireless # tab for which you want to configure the access control settings.

  • Page 73: Configuring Ethernet Ports

    Configuring the Access Point Configuring Ethernet Ports Configuring Ethernet Ports The Ethernet Ports configuration page allows you to define how the Access Point’s Ethernet ports behave. You can disable ports entirely, define trunking and packet forwarding behavior, configure 802.1X authentication settings, and configure VLAN settings for each port individually from this page.
  • Page 74 Configuring the Access Point Configuring Ethernet Ports Port Type “Setting Ethernet Port Type” page 67 for more detailed information. Trunk Port: This port passes all VLAN traffic. ■ Access Port: This port provides network access. ■ General Port: User-defined VLAN membership. ■...

  • Page 75: Setting Ethernet Port Type

    Configuring the Access Point Configuring Ethernet Ports Insert DHCP When this option is enabled for an Ethernet port, additional Option 82 information will be encapsulated in DHCP option 82 and inserted into DHCP request packets. Current format of option 82 is: Circuit ID sub-option: ETH:<IFNAME>:<VLAN>:N/A: <MODEL>:<HOSTNAME>:<DEVMAC>...

  • Page 76: Working With 802.1X On Wired Ethernet Ports

    Configuring the Access Point Configuring Ethernet Ports Working with 802.1X on Wired Ethernet Ports 802.1X authentication consists of the following three components: Supplicant: The supplicant sends access request messages along with credentials, ■ such as user name / password or digital certificate, to an authenticator, which forwards the credentials to the authentication server for verification.

  • Page 77: Working With Port-Based Vlans

    Configuring the Access Point Configuring Ethernet Ports If an Access Port is configured as an Authenticator, the administrator must define ■ the RADIUS server that the Authenticator will communicate with. All Ethernet ports of a single AP are configured with the same RADIUS server. Enable MAC authentication bypass: If MAC authentication bypass is enabled, the port first attempts to authenticate the attached device by MAC address, and if that fails, it will try to authenticate the device using 802.1X.

  • Page 78: Configuring The Hotspot Service

    Configuring the Access Point Configuring the Hotspot Service Configuring the Hotspot Service The hotspot service can be deployed on standalone ZoneFlex APs through the Web interface. At a minimum, you must configure a login redirect URL and a RADIUS server to which users will be authenticated.

  • Page 79: Customizing Optional Hotspot Settings

    Configuring the Access Point Configuring the Hotspot Service Figure 33. Minimum configuration settings for providing Hotspot service Customizing Optional Hotspot Settings Optional Hotspot settings include a number of options for fine-tuning your Hotspot service, such as maximum session time, grace period, and accounting update interval. The following Hotspot options can be configured from the Configuration >...
  • Page 80 Configuring the Access Point Configuring the Hotspot Service NAS ID Specify the Network Access Server identifier of this device. The NAS-ID attribute is sent in RADIUS access and accounting request messages. It can also be used as location identification when NAS-IP-Address cannot be used for this purpose.
  • Page 81 Configuring the Access Point Configuring the Hotspot Service Swap Input and Output Swap the value of input counters (packets, octets and Counters giga words) and output counters in RADIUS accounting requests. This option is mainly for backward compatibility with existing Chillispot deployments.

  • Page 82: Creating A Hotspot Walled Garden

    Configuring the Access Point Configuring the Hotspot Service Creating a Hotspot Walled Garden You can use the Hotspot Walled Garden rules to designate network destinations (host address or subnet) that users can access without going through authentication. A Walled Garden is a limited environment to which an unauthenticated user is given access for the purpose of setting up an account.

  • Page 83: Allowing Unrestricted Access By Mac Address

    Configuring the Access Point Configuring the Hotspot Service To remove entries from the Walled Garden hosts table 1. Click the check box next to the entry you want to remove, under the Remove? column. 2. Click Update. The entry is removed from the list. Allowing Unrestricted Access by MAC Address To allow selected clients unrestricted access to your Hotspot service: 1.
  • Page 84 Configuring the Access Point Configuring the Hotspot Service...

  • Page 85: Managing The Access Point

    Managing the Access Point In This Chapter Viewing Current Device Settings ........78 Viewing Current Internet Connection Settings .

  • Page 86: Viewing Current Device Settings

    Managing the Access Point Viewing Current Device Settings Viewing Current Device Settings The Status > Device page displays a general overview of the AP’s current status, including AP name, serial number, MAC address, current software version, and so forth. Figure 37. The Status >...

  • Page 87: Viewing Current Internet Connection Settings

    Managing the Access Point Viewing Current Internet Connection Settings Viewing Current Internet Connection Settings The Status > Internet page displays information on the AP’s network settings; i.e., the settings that allow the AP to communicate with your local network and the Internet. Information includes IP address, gateway, DNS server, NTP server, and connection type (method of obtaining an IP address -- DHCP or static IP).

  • Page 88: Viewing Current Local Subnet Settings

    Managing the Access Point Viewing Current Local Subnet Settings Viewing Current Local Subnet Settings The Status > Local Subnets page can be used to view the router (local subnet) configurations and list of any clients connected to those subnets. If you want to make changes to any of these settings, go to Configuration > Local Subnets.

  • Page 89: Viewing Current Wireless Settings

    Managing the Access Point Viewing Current Wireless Settings Viewing Current Wireless Settings If you want to view the current common wireless settings that the AP is using, go to the Status > Wireless page (on dual band APs, go to Status > Radio 2.4G or Status >...
  • Page 90 Managing the Access Point Viewing Current Wireless Settings Figure 40. The Status > Wireless (Radio 2.4G/5G) page...

  • Page 91: Viewing Associated Wireless Clients

    Managing the Access Point Viewing Associated Wireless Clients Viewing Associated Wireless Clients A usage-monitoring capability has been built into the Access Point to help you monitor wireless clients that are associated with your wireless network. To view associated wireless clients 1.

  • Page 92: Changing The Administrative Login Settings

    The default user name is super and the default password is sp-admin. To prevent unauthorized users from logging in to the Web interface using these default admin- istrator login settings, Ruckus Wireless recommends that you change the default Web interface password immediately after your first login.

  • Page 93: Enabling Other Management Access Options

    AP. These options include manage- ment access via HTTP, Telnet and SSH. You can also view and set up the connection to a Ruckus Wireless FlexMaster server under the TR-069/SNMP Management Choice options. If your ZoneFlex AP is to be managed by FlexMaster, then the FlexMaster information (server URL and contact interval) is preconfigured before you receive your ZoneFlex AP.
  • Page 94 Managing the Access Point Enabling Other Management Access Options To enable other management access options 1. Go to Administration > Management. The Management page appears. 2. Review the access options listed in Table 24, and then make changes as needed. Table 24.
  • Page 95 3. If you want to use TR-069 or SNMP to manage the AP, configure the settings listed Table Table 25. TR-069 and SNMP Management Options Option Description Auto Enables ZoneFlex AP management by SNMP server, Ruckus Wireless ZoneDirector or Ruckus Wireless FlexMaster SNMP only Only allow SNMP management FlexMaster only Only allow FlexMaster management None...

  • Page 96: Viewing Flexmaster Management Status

    Managing the Access Point Enabling Other Management Access Options Viewing FlexMaster Management Status If you configure the AP to be managed by FlexMaster, you can check the TR-069 Status section on the Administration > Management page. Figure 44. TR-069 status information...

  • Page 97: Pointing The Ap To Flexmaster

    Managing the Access Point Enabling Other Management Access Options Table 26 lists the TR-069 status information that the AP provides. Table 26. TR-069 status information Status Information Description Currently using Shows the FlexMaster server IP address or URL with which the AP is currently registered Last Attempted Shows the date and time of the AP’s last attempt to contact...

  • Page 98: Working With Event Logs And Syslog Servers

    Managing the Access Point Working with Event Logs and Syslog Servers Working with Event Logs and Syslog Servers Both the Maintenance > Support Info and Administration > Log pages can be used to view the AP’s current log file text. You can use the former to send the log to Ruckus Wireless support directly or save it to a local file, and use the latter to configure automatic delivery of log files to a syslog server.

  • Page 99: Sending A Copy Of The Ap Log File To Ruckus Wireless Support

    Saving Copies of the Current AP Log Files to Your Computer You can send copies of the current AP log files to Ruckus Wireless Support by saving one or both files to your local PC, and then attaching them to an email message and sending them to support The Support info log (supportinfo.txt) includes the configuration and run-time...
  • Page 100 Managing the Access Point Working with Event Logs and Syslog Servers 5. When the “Save as...” dialog box appears, find a convenient location on your local computer to save the file, and change the file extension from html to txt. 6.

  • Page 101: Upgrading The Firmware

    Managing the Access Point Upgrading the Firmware Upgrading the Firmware You can use the Web interface to check for software updates/upgrades for the firmware built into the AP. You can then apply these updates to the AP in one of two ways: (1) manual updating on an as-needed basis or (2) automating a regularly scheduled update.

  • Page 102: Upgrading Manually Via Ftp Or Tftp

    Managing the Access Point Upgrading the Firmware Upgrading Manually via FTP or TFTP 1. In the Upgrade Method options, click FTP or TFTP. 2. Click the host name field, and then type the URL of the server. Or click the IP address field, and then type the IP address of the server.

  • Page 103: Scheduling Automatic Upgrades

    Managing the Access Point Upgrading the Firmware Scheduling Automatic Upgrades When the upgrade method is TFTP, FTP or Web, you can schedule automatic upgrades: 1. In the Upgrade Method options, click the button for your preferred choice. 2. Enter the appropriate information in the Host name field or IP address field. Do not change any of the Image Control File, Username, or Password CAUTION: entries.

  • Page 104: Rebooting The Access Point

    Managing the Access Point Rebooting the Access Point Rebooting the Access Point You can use the Web interface to prompt the AP to reboot, which simply restarts the AP without changing any of the current settings. Please note that rebooting the AP will disrupt network communications in any currently active WLANs.

  • Page 105: Resetting The Access Point To Factory Defaults

    WARNING: DO NOT reset the Access Point to factory defaults unless you are directed to do so by Ruckus Wireless support staff or by a network administrator. Do this only if you are able to immediately connect the restored AP to your computer, to reconfigure it for Wi-Fi network use.

  • Page 106: Running Diagnostics

    Managing the Access Point Running Diagnostics Running Diagnostics Two network connection diagnostic tools – ping and traceroute – have been built into the AP to help you check network connections from the Web interface. To run diagnostics for network troubleshooting 1.
  • Page 107 Managing the Access Point Running Diagnostics Figure 49. Running traceroute on ruckuswireless.com...

  • Page 108: Where To Find More Information

    Where to Find More Information Where to Find More Information If you have questions that this guide does not address, visit the Ruckus Wireless Support Portal at http://support.ruckuswireless.com/. The Support Portal hosts the latest versions of user documentation. You can also find answers to frequently asked...
  • Page 109 Index Numerics AP, see access point associated clients , 83 802.1X , 58, 66 802.1X settings , 58 802.1X wired ethernet port , 68 BeamFlex bridge to L2TP tunnel packet forwarding 52, 66 access control , 62–63 bridge to WAN packet forwarding , 52, 66 access point broadcast SSID...
  • Page 110 other management access settings sending a copy to Support using FTP or , 85 TFTP , 91 SNMP management options , 87 syslog settings , 90 TR-069 settings , 87 wireless settings , 46 factory default, resetting the access point 802.1X , 58 access control...
  • Page 111 AP events to a syslog server , 90 walled garden, Hotspot , 74 SSID , 52 web interface , 31 Support website , 100 website supportinfo.txt , 91 Ruckus Wireless syslog , 90 Ruckus Wireless Support , 100 , 54...
  • Page 112 wireless availability , 52 wireless channel , 47, 81 wireless mode , 47 wireless security 802.11X , 58 , 54 , 56 wireless settings , 46 workspace , 32 , 56 WPA-Auto , 57 ZD, see ZoneDirector ZF, see ZoneFlex ZoneDirector ZoneFlex 2741...

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