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ENCAD CADJET 3D User Manual

Wide format inkjet printer
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Wide Format Inkjet Printer
Copyright © ENCAD, Inc. 2000-2001
N
J
, ENCAD
®
OVA
ET
Printing™ and Quality Imaging Supplies™ are trademarks of ENCAD, Inc.
Other trademarks are the property of their respective owners.
Except as provided below, no part of this manual may be copied or distributed,
transmitted, transcribed, stored in a retrieval system, or translated in any human
or computing language, in any form or by any means, electronic, mechanical,
magnetic or otherwise, or disclosed to a third party without the express written
permission of ENCAD, Inc., 6059 Cornerstone Court West, San Diego, CA
92121, U.S.A.
Certain manuals are distributed by ENCAD in an electronic format on CD-ROM
or over the internet. The registered user of an ENCAD product whose manuals
is distributed in this fashion may print one copy for their personal use only.

Revision History

Rev. A
March 2000
Rev. B
April 2000
Rev. C
March 2001
CADJET

User Guide

Text P/N 215319-1 Rev. C
, CADJET
, NovaXsell™, Posterizer™, Extreme Color
®
®
3D
®

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  • Page 1: User Guide

    92121, U.S.A. Certain manuals are distributed by ENCAD in an electronic format on CD-ROM or over the internet. The registered user of an ENCAD product whose manuals is distributed in this fashion may print one copy for their personal use only.

  • Page 2: Warranty Claims

    In no event shall ENCAD be liable for any loss of profit or other commercial damages, special, incidental or consequential damages, or any other damages or claims, whatso- ever.
  • Page 3 • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by ENCAD, Inc. could void the user’s authority to operate the equipment. Note: This product was FCC certified under test conditions that included the use of shielded I/O cables and connectors between system components.

  • Page 4: Industry Canada

    Canada. Material safety data sheet To obtain information on the proper use, handling, and disposal of any ENCAD QIS ink, consult the material safety data sheet included in the ink kit or obtain a copy from ENCAD, Inc. at:...

  • Page 5: Manual Conventions

    CADJET 3D User Guide ® General operating safety The use of a <HAR> cord set (rated 10A, 250VAC) with the proper plug configuration for the country where the device will be used, is required for continued safety compli- ance. Ein harmonisiertes (<HAR>) Netzkabel (min. 10A, 250V~) mit dem vorgeschriebenen Netzstecker für das entsprechende Land in dem das Gerät installiert wird, ist unbedingt notwendig für die elektrische Sicherheit.
  • Page 6 CADJET 3D User Guide ® Other reference materials In addition to this guide, the following additional documentation is included with your printer: Quick Start Guide - Tells you how to assemble and install the printer's hardware. Three CD-ROMs One CD-ROM contains sample images. The second CD-ROM contains: •...

  • Page 7: Table Of Contents

    Auto-Wipe ................... 2-12 Defining user setup ................2-12 Choosing a language ................2-13 Choosing ink options ................2-13 Printer Default Settings ................ 2-16 Printing ..................3-1 ENCAD V/R Xpress RIP ................ 3-1 Heidi Driver .................... 3-2 ADI Driver ....................3-6...
  • Page 8 CADJET 3D User Guide ® HP-GL/2 options ............... 4-1 CAD printing modes ................1-1 Printing vector data ................1-1 Accessing HP-GL/2 features ..............1-1 Palette select ..................1-2 Control ....................1-2 Rotation ....................1-3 Reprints ....................1-3 Nesting ....................1-4 Nest wait time ..................
  • Page 9 CADJET 3D User Guide ® Troubleshooting ................ F-1 Troubleshooting quick list ..............F-1 Isolating problems ................F-1 Printer Health ..................F-2 Data Transfer ..................F-11 Application Software ................F-14 Calling for Help ................... F-16 Customer Technical Support ............... F-16...

  • Page 10: Introduction

    300'). Only Extreme Color Printing™ combines the technical sophistication of the CADJET printer with the unique qualities of ENCAD CIS ink and media. You can print in vivid CMYK full color or print with KKKK (Four Blacks mode) for blazing speed on line drawings.

  • Page 11: Obtaining Quality Results

    50 Raster Image Processors (RIPs) which convert Postscript or CGM to HP RTL. When choosing a RIP or a file format converter for output to the printer, make sure it has the features you need. (Contact your ENCAD distributor or dealer for an up-to-date listing.) Obtaining quality results You have probably seen a demonstration of your printer's capabilities or sample output.

  • Page 12: Caring For Your Ink And Cartridges

    See the Quick Start Guide for details. Choose the right media You can rely on ENCAD media for rich, vivid images across the entire color spectrum. ENCAD media is specially formulated to demanding specifications, strict performance criteria, and uncompromising quality controls. This assures superb interaction with CIS Ink and flawless performance with the printer.

  • Page 13: Nine Factors That Affect Print Quality

    CADJET 3D User Guide ® Print on the correct side! Roll media is wound with the coated side out. Cut sheet media has an ink-receptive and a non-ink-receptive side. The sheets are notched to help you orient them correctly. To assure that you print on the correct side, be sure that the notch is in the upper right corner when you feed the sheet into the printer.
  • Page 14 CADJET 3D User Guide ® 1. Original Image T 1. Original Image T 1. Original Image Type 1. Original Image T 1. Original Image T The type of original image will determine the quality of your final inkjet print. The best image type is an original transparency (not a duplicate).

  • Page 15: Scanner Type

    CADJET 3D User Guide ® 3. Scanner Type How you get the original image into the computer is important to the overall printing process as scanner quality varies greatly. Using a scanner that meets the requirement of the overall print quality is essential to have enough color fidelity and edge clarity. An image scanned with a low end scanner will lose detail, clarity, and color.
  • Page 16 CADJET 3D User Guide ® 5. Post Scanning Color Correction and Sharpening All scanned images, even those scanned on expensive drum scanners, must be color corrected and sharpened before using them for a large-format inkjet print. If you are using a service bureau for scanning images, their scanner operator will usually do this as part of the scanning fee.
  • Page 17 Inks must be developed specifically for a particular head, otherwise, cartridge reliability will be severely reduced. ENCAD inks are specifi- cally developed for ENCAD cartridges, printers, and media. These inks create the perfect ink drop shape, trajectory, and landing shape when used with ENCAD cartridges. The media controls the color, dot gain, and durability of the final print.
  • Page 18 CADJET 3D User Guide ® 9. Cartridge Preparation and Alignment The single most overlooked factor in image color accuracy and quality is cartridge align- ment. Even if you carefully control factors 1 though 8, a printer with poor cartridge alignment or unmaintained heads can severely deteriorate image quality. Cartridge maintenance and alignment are key to producing images that exhibit the best of what a printer is capable of.

  • Page 19: Printer Options

    Printer options You can define printer options through your application software or by choosing settings from the printer's control panel. The following printer options are described in this chapter: Initialize (return to printer default settings) • • Print Mode • Paper Options •...

  • Page 20: Quality Modes

    ® CADJET 3D User Guide Print mode options include color mode and print quality. Default print mode settings are summarized in the table which follows. MODE # OF PASSES DRAFT SUPER DRAFT NORMAL BEST Quality modes There are four print quality modes. Draft and Super Draft modes are suited for line drawings and drawings with light solid fills, the types of images created by most CAD users.

  • Page 21: Color Mode

    ® CADJET 3D User Guide Color mode Color mode refers to whether you are printing in color, grayscale or monochrome. Á To choose the color mode 1 Press Setup Menu/Print Mode Menu/Color Mode. 2 Choose Color, Mono, Gray or Four Blacks. 3 Press OK.

  • Page 22: Choosing Feed Media Options

    ® CADJET 3D User Guide Choosing feed media options Feed media options allow you to: • define End of Media • display/enter Media Counter values Note: Media feeding and loading are described in the Quick Start Guide. End of media There are circumstances where the media does not fully advance through the printer.

  • Page 23: Media Counter

    ® CADJET 3D User Guide Á To set end of media feeder stop Press Feed Media Menu/End of Media. Choose Feeder Stop. Press OK. Media counter Media Counter gives you a means of estimating the amount of media left on a roll. When a new roll of media, or a used roll where the remaining length is known, is in- stalled on the printer, you can enter the length of the roll into the printer's front panel display.

  • Page 24: Choosing Paper Options

    ® CADJET 3D User Guide Á To reset the media counter Press Feed Media Menu/Media Counter. Press Reset Counter. Press OK. Choosing paper options Paper options let you define the following: • Supply Type • Media Standard • Margins • Auto-Load Delay •...

  • Page 25: Media Standard

    ® CADJET 3D User Guide Media standard When you create an image, you determine its size at the computer. It's important that you know the size of the image and load the appropriate size media because the printer automatically defines the print area based on the loaded media's width. Be sure that the media you load is wide enough to accommodate the image.
  • Page 26 ® CADJET 3D User Guide Media Sizes and Maximum Printing Areas for Roll Media Paper Size Normal Print Area Expanded Print Area U.S. OFFSET (GRAPHICS_ARTS) 19.0" 25.0" 17.8" 23.8" 18.6" 24.6" 20.0" 28.0" 18.8" 26.8" 19.6" 27.6" 22.0" 26.0" 20.8" 24.8"...
  • Page 27 ® CADJET 3D User Guide Media Sizes and Maximum Printing Areas for Sheet Media Paper Size Normal Print Area Expanded Print Area U.S. OFFSET (GRAPHICS_ARTS) 19.0" 25.0" 17.8" 22.4" 18.6" 22.8" 20.0" 28.0" 18.8" 25.4" 19.6" 25.8" 22.0" 26.0" 20.8" 23.4"...

  • Page 28: Margins

    ® CADJET 3D User Guide Margins Margins can be set to Normal or Expanded. The Expanded setting expands the print area and decreases the margins. Any part of the image that extends into the margin will be clipped. When the Margins option is set to Expanded, make sure that you align the media accurately using the guide on the right of the platen so that the ink doesn’t exceed the edge of the media.

  • Page 29: Auto-Load Delay

    ® CADJET 3D User Guide Á To set margins 1 Press Setup Menu/Paper Option Menu/Margins. 2 Choose Normal or Expanded. 3 Press OK. Auto-Load Delay Auto-Load Delay lets you set the time between when the printer senses the media and when printing starts.

  • Page 30: Auto-Wipe

    ® CADJET 3D User Guide Á To turn off Save Media 1 Press Setup Menu/Paper Option Menu/Save Media. 2 Choose Off. 3 Press OK. Auto-Wipe The cartridge jet plates are periodically wiped during printing. The default for this func- tion is OFF. Á...

  • Page 31: Choosing A Language

    ® CADJET 3D User Guide Á To save user setup 1 Press Setup Menu/User Setup Menu/Save User. 2 Scroll to the number for the user settings. 3 Press OK. Á To use a previously saved user setting 1 Press Setup Menu/User SetupMenu/Select User. 2 Scroll to the number for the user settings (i.e., user 1, user 2, etc.) to use.

  • Page 32: Dry Time

    3D User Guide Ink Preheat Cartridge heat settings are optimized for ENCAD media being printed in a standard office environment. If you are experiencing banding, poor fills, or over dot gain, and you have tried all other means to correct these conditions, you may want to experiment with the ink preheat settings.

  • Page 33: Lcd Contrast

    ® CADJET 3D User Guide LCD Contrast The LCD Contrast function lets you adjust the brightness of the control panel. The range is 1-16, where 16 is less contrast. The default is 8. Note that if brightness is set too high, you may not be able to see the text displayed on the control panel.

  • Page 34: Printer Default Settings

    ® CADJET 3D User Guide Printer Default Settings USER SETTINGS DEFAULT OTHER OPTIONS COLOR MODE COLOR MONO, GRAY, FOUR BLACKS QUALITY MODE NORMAL DRAFT, SUPER DRAFT, BEST DOTS PER INCH AUTO-LOAD DELAY 1-12 SEC. MEDIA STANDARD US ENGR, US ARCH, ISO A, MET ALL, US ALL, GRAPHICS, MET OVER A, ISO B, SPECIAL MARGINS NORMAL...

  • Page 35: Printing

    • ADI Driver - for printing files created with versions of AutoCAD prior to 2000. ENCAD V/R Xpress RIP The ENCAD V/R Xpress RIP is a raster image processor (RIP) designed to print large, complex raster and vector images. Features •...

  • Page 36: Printing A File

    To print a file 1 Open the file from within the application. 2 Choose File/Print. 3 Select your CADJET 3D printer. 4 Click Features. 5 From here, Page Setup and Advanced tabs allow you to adjust printer specific options for your print file. Generally, you should only need to set paper size and orientation options.
  • Page 37 1 shade of gray (all black) or select 255 shades of gray. Resolution (Res.): Sets the ENCAD plotter resolution. For some plotter models, the "600 dpi" choice is unavailable when the plotter is set for "Colors". Some printer models might require ink reduction at 600 dpi.

  • Page 38: Custom Properties

    Output format: The driver can send data to the plotter in either of two plotter languages, ENCAD RTL (Raster Transfer Language) or HPGL/2. ENCAD RTL format: Your computer will do most of the processing of the plot image and send raster data to the plotter.
  • Page 39 ® CADJET 3D User Guide Reduction, %: Specifies the percentage decrease for the amount of ink applied by the plotter. The reduction percentage applies to all shade values. If you're printing light fills and shades, you can use the maximum amount of ink, 0% ink reduction. However, anytime you are printing dark shades or heavy fills, you run the risk of bleed- ing or pooling.

  • Page 40: Adi Driver

    APPLOAD or the ARX command. ADI Driver The ENCAD ADI Driver lets you print to ENCAD printers from AutoCAD. Use it to print files created with AutoCAD DOS and Windows Releases 12, 13, 14, and 1 5. This Driver uses the HP-RTL command language to send data to the printer.

  • Page 41: Hp-Gl/2 Options

    ENCAD's implementation of HP-GL/2 supports vector/raster merge and conforms to "The HP-GL/2 and HP RTL Reference Guide, Third Edition" by Hewlett-Packard Company (Addison-Wesley, 1997, ISBN 0-201-31014-7). Please refer to this guide for detail on HP-GL/2 commands.

  • Page 42: Palette Select

    ® CADJET 3D User Guide Palette Select Nesting Menu Control Reprints Rotation Ink Limit Ink Reduction Exit Palette select Palette select lets you choose either the HP-GL/2 or AutoCAD palette. Both palettes allow 256 active colors with eight colors predefined. The predefined colors for each palette are shown in the following table.

  • Page 43: Rotation

    ® CADJET 3D User Guide Enable Auto Cutter: With Control set to Printer, the printer will ignore EC commands in the plot file and will not automatically cut after each plot. From the printer's front panel, you can enable automatic cutting or initiate a command for a single cut.  Do not override software control when sending merged raster/vector data to the printer.

  • Page 44: Nesting

    ® CADJET 3D User Guide Á To make multiple prints Press Setup Menu/HP-GL/2 menu/Reprints. Enter the number of reprints (0 to 99). Press OK. Ink reduction Ink reduction lets you reduce the percentage of ink laid down by the printer. This feature applies only to HPGL/2 format images (vector-based images) and has no effect on continuous tone images.

  • Page 45: Nest Wait Time

    ® CADJET 3D User Guide An incompatible plot is either a non-HP-GL/2 plot or an HP-GL/2 plot which has differ- ent job characteristics than the current nest, such as quality, dpi, or margins. If any of the following plot parameters are different between one plot and the next, the last plot will be incompatible with the current nest, causing the nest to begin printing immediately.

  • Page 46: Ink Limit

    ® CADJET 3D User Guide Á To define nesting wait time Press Setup Menu/HP-GL/2 menu/Nesting Menu. Choose Nest Enable/On. Press OK. On the Nesting menu, choose Nest Time . Choose the Nest Time (30 seconds, 1 minute, 2 minutes). Press OK. Ink limit The printer can assign an ink limit to polygon fills and wide vectors.

  • Page 47: Installing Additional Memory

    Installing additional memory The CADJET 3D ships with 64 MB of RAM and is upgradable to a maximum of 128 MB, 64 MB per socket. Additional memory helps to free the host computer more quickly. Acceptable SIMM sizes Printer memory may be upgraded by installing 72-pin 60 nanosecond (or faster) SIMMs that are either 32 or 36 bits wide.
  • Page 48 ® CADJET 3D User Guide 6 Carefully disconnect the ribbon cable from the connector on the PC board and the other two cables that go to the cover. Á To remove the SIMMs 1 Facing the top of the SIMMs, push the side clips gently to the outside (away from the SIMM).

  • Page 49: Serial Communications And Cabling

    This appendix defines the serial cable requirements for connecting the printer to your DOS or UNIX based systems. It also includes instructions for setting serial communica- tion parameters. RS-422 cable requirements You may build this cable or purchase it from ENCAD, Inc. Mini-Din-8 DB-25S Plug...

  • Page 50: Setting Serial Communications Parameters

    CADJET ® 3D User Guide Setting serial communications parameters If your software or hardware platform only has serial communication capability, check the manuals provided with your system for the required communication parameters prior to setting the RS-422/232 options on the printer. Setting the baud rate Baud rate is the data transmission rate (in bits per second) between your computer and the printer.

  • Page 51: Menu Tree

    Menu tree This section contains an overview of the printer's menu tree. In the figures that follow, items in italics indicate that selecting the option gives access to a menu with further options. Items in bold are the default option. Main menu at a glance Main Menu Load Media...
  • Page 52 ® CADJET 3D User Guide Main menu Load Media Feed Media Menu Setup Menu Pause Utility Menu Reset Load Media moves media into or away from the platen. cuts media. Feed Media Menu provides access to further options for moving the media forward or backward;...

  • Page 53: Feed Media Menu

    ® CADJET 3D User Guide Feed media menu Forward Backward Media Counter End of Media Display Counter Exit Forward advances media toward the front of the printer. Media Counter provides access to additional options where the length of a roll of media can be entered and the media counter reset.

  • Page 54: Setup Menu At A Glance

    ® CADJET 3D User Guide Setup menu at a glance Setup Print Mode Menu Color, mono, gray, four blacks Color Mode draft, super draft, normal, best Quality Mode 300, 600 Dots Per Inch Exit Paper Option Menu Sheet, Roll Supply Type All, US_Engr, US_Arch, ISO_A, ISO_B, Media Standard Special, MET OVER A, Graphics, US_All, Met_All...

  • Page 55: Setup Menu

    ® CADJET 3D User Guide Setup menu P r i n t M o d e M e n u U s e r S e t u p M e n u P a p e r O p t i o n M e n u I n k O p t i o n M e n u S e r i a l C o m m M e n u H P G L / 2 M e n u...
  • Page 56 ® CADJET 3D User Guide Paper Option Menu S u p p l y T y p e A u t o - C u t M e d i a S t a n d a r d S a v e M e d i a M a r g i n s A u t o - W i p e A u t o - L o a d D e l a y...
  • Page 57 ® CADJET 3D User Guide HPGL/2 Menu Palette Select Nesting Menu Control Reprints Rotation Ink Limit Exit Palette Select provides access to a further menu to select an AutoCAD color palette or a generic HPGL/2 palette. Control determines whether certain printing parameters are set in the soft- ware application or overriden by the printer's fron panel display.
  • Page 58 ® CADJET 3D User Guide User Setup Menu S e l e c t U s e r Init Settings S a v e U s e r P r i n t S e t t i n g s U n i t s S e l e c t L C D C o n t r a s t L a n g u a g e...
  • Page 59 ® CADJET 3D User Guide Ink Option Menu I n k R e d u c t i o n I n k P r e h e a t D r y T i m e E x i t Ink reduction provides access to a further menu in which to set the percentage by which to decrease the amount of ink emitted to help prevent bleeding...

  • Page 60: Utility Menu At A Glance

    ® CADJET 3D User Guide Utility menu at a glance Utility Prime Access Cartridge Color Calib Menu Calibration Menu On/Off Use Calib XY Paper Axis Test Color Db Menu 32.00 - 34.00 (33.00 default) Paper Axis Open Jet Menu Display settings Print settings Service menu Servo PWM Test*...

  • Page 61: Utility Menu

    ® CADJET 3D User Guide Utility menu P r i m e D i s p l a y S e t t i n g s A c c e s s C a r t r i d g e P r i n t S e t t i n g s C o l o r C a l i b M e n u S e r v i c e M e n u...

  • Page 62: Calibration Menu

    ® CADJET 3D User Guide Color Calibration Menu C y a n V e r t i c a l C y a n H o r i z o n t a l M a g e n t a V e r t i c a l M a g e n t a H o r i z o n t a l Y e l l o w V e r t i c a l Y e l l o w H o r i z o n t a l...

  • Page 63: Service Menu

    ® CADJET 3D User Guide Paper Axis Test prints the paper axis test pattern. Color Db Menu provides access to a further set of menus in which you can print the color deadband test pattern and set deadband velocity compensation for each cartridge.

  • Page 64: Technical Information

    Two 72-pin, 32-bit wide DRAM sockets. CE Mark 64 MB standard CISPR 22- Class A User upgradeable to 128 MB AS/NZS 3548 60 ns or faster, ENCAD approved. Made in the U.S.A. INTERFACES: Bidirectional Parallel (IEEE 1284) RS-422 422 to 9 pin 232 for self-service...
  • Page 65 CADJET ® 3D User Guide DIMENSIONS Height (with stand) 44" (112cm) Width 71" (196cm) Depth 28" (71cm) Weight (assembled) printer & stand 101 lbs. (45 kg) Print width 11" min. to 36" max. printable with 0.20 inch (5mm) margin on each edge, except for cut sheet Technical information D-2...

  • Page 66: Error Messages

    Error messages These display messages are helpful in determining the status of the printer and possible corrective action when operation does not appear to be normal. Error Messages Error messages consist of the message “Internal ERROR: Shutdown” on line 2 of the display.
  • Page 67 CADJET 3D User Guide ® Error Message Corrective Action Unrecognized cartridge Be sure the cartridge is the correct cartridge for your printer model. Your printer will not work with cartridges from other models. Remember, the printer is reading the value programmed into the chip on the cartridge, it is not actually detecting the cartridge type.

  • Page 68: Troubleshooting

    Troubleshooting This appendix contains valuable information to help you solve the most common printer problems. The problems addressed are divided into these types: · Printer health · Print quality · Data transfer · Application software Troubleshooting quick list Many common problems can be solved by checking for just three items: ·...

  • Page 69: Printer Health

    (ENCAD serial cable PN 203977) If you are using a serial interface, make sure that the RS-422 settings match the require- ments of your hardware and software.
  • Page 70 If you are using a Windows application, be sure the Print Manager is OFF. File will not print If you are using a serial cable, check that it is ENCAD PN 203977 for PC and Unix systems. Be sure that RS422 settings in your software match those on your printer. If you are using a parallel cable, be sure it meets the specifications of IEEE 1284.
  • Page 71 CADJET 3D User Guide ® Carriage axis failure This may be caused by using matte paper which may curl and cause carriage axis failure. Be sure to use inkjet quality media. An obstruction in the path of the carriage assembly is hindering carriage movement. The obstruction may or may not be visible.
  • Page 72 CADJET 3D User Guide ® Check the shaft for visible damage (carriage moves back and forth on it during opera- tion). Clean the shaft with a lint free cloth and isopropyl alcohol (let it dry completely before trying to operate the printer). Check the belt for visible damage such as fraying and pieces coming off it.
  • Page 73 CADJET 3D User Guide ® Make sure the protective tape is removed from the cartridges. Remove the cartridge and reinstall it, or clean the electrical contact on the cartridge and carrier. Be sure it is clean and dry. Be sure the cartridge is seated properly. (See the Quick Start Guide.) Check that ink is being fed through the delivery lines.
  • Page 74 (www.encad.com). Firmware Download Procedure (Upgrade/Printer Refresh) You can use the ENCAD File Print Utility (EFPU) to download the firmware to your printer. The EFPU can be found on the System CD. 1. Using the EFPU, send the XXXX.ROM file to the printer.
  • Page 75 CADJET 3D User Guide ® Make sure the media feeds freely. Overall print quality is poor Prime, clean, calibrate, or replace cartridges. Make sure the printer is positioned on level ground. Use a higher quality print mode. Be sure you are using the correct inks and media. Cartridge spits small amounts of ink on paper Nozzle plate may be flooded.
  • Page 76 CADJET 3D User Guide ® Smudged or dark characters Be sure you are using the correct type of paper for the application. Make sure the paper is straight and unwrinkled when loading it into the printer. Prime, clean, calibrate, or replace cartridges. Try a different print mode.
  • Page 77 CADJET 3D User Guide ® Go into first preheat function and adjust the value to 4 and press OK. Continue this with the three remaining preheat functions. 2. Slow the carriage speed down to 5 or lower. On the Main Menu, press Setup Menu/Print Mode Menu/Carriage Speed. In the Carriage Speed menu, adjust the value to 5 or less and press OK.

  • Page 78: Data Transfer

    CADJET 3D User Guide ® Excessive banding in area fills Consistent banding is generally a hardware problem; inconsistent banding is generally a software problem. Use specially coated inkjet media. We provides a full line of high quality inkjet media. Change the Print Mode option to 4-pass. (See "Print Modes" in Chapter 2.) Prime, clean, calibrate, or replace cartridges.
  • Page 79 Be sure that your baud rate, parity, and emulation are set correctly. (See "Setting Serial Communication Parameters" in Appendix B.) If you are using a serial cable provided by a vendor other than ENCAD, be sure that the pinouts match those in Appendix B. If the non-ENCAD serial cable is not working, order ENCAD cable 203977 (for MAC and Unix systems).
  • Page 80 CADJET 3D User Guide ® · If the printer is connected to a serial port, make sure the cable supports hardware flow control. A NULL modem adapter needs to support this. · Check that hardware switches for the port are correctly set. ·...

  • Page 81: Application Software

    CADJET 3D User Guide ® • On the print server, make sure the printer is connected to the correct serial port. • On both the print server and print client, make sure the printer is configured properly. • On the print server, make sure the printer is not waiting because of a fault. •...
  • Page 82 Pro, PosterShop, CactusJet, etc. External printer driver RIPs are made by Pisa, Fiery (EFI), ZenoGraphics, Intelligent Systems, Wasatch, etc. It should also be noted that this limitation is only because of the GDI limitations. ENCAD plotters do not have this limitation. Length limitations are a function of software or RIP parameters.

  • Page 83: Calling For Help

    ® Calling for Help If you have tried the suggestions in this manual and still need assistance, call the ENCAD dealer where you purchased your printer. Before you call technical support for help, be sure that you have all of the following...
  • Page 84 CADJET 3D User Guide ® ENCAD-France Customer Support 011-33-58-09-81-00 Customer Support FAX 011-33-58-09-81-01 ENCAD-Germany Customer Support 011-49-89-609-5540 Customer Support FAX 011-49-89-609-4192 ENCAD-Asia Customer Support 011-852-2881-8969 Customer Support FAX 011-852-2881-0912 *Priority support is available for all customers - warranty and non-warranty. The cost of $2.50 per minute is billed directly to your phone bill.

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