Gtech Accutherm Service Manual
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Gtech Accutherm Service Manual

Gtech Accutherm Service Manual

Ultra printer
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Service Manual for the
Accutherm Ultra Printer
2-ACU-003-01
January 2014

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Summary of Contents for Gtech Accutherm

  • Page 1 Service Manual for the Accutherm Ultra Printer 2-ACU-003-01 January 2014...
  • Page 3 Windows is a registered trademark of Microsoft Corporation in the United States and other countries. All other trademarks in this document are owned by or licensed to GTECH S.p.A. or Spielo International Canada ULC and are registered or pending registration in the United States and other countries.

  • Page 5: Revision History

    Revision History This document describing the Accutherm Ultra has a revision number. Each time this document is updated, the document revision number is updated. The number below represents the current revision of this manual. Service Manual for the Accutherm Ultra Printer...
  • Page 6 Each chapter also has a revision level since chapters may be edited before new manuals are published. If you believe your manual is out of date, contact GTECH Learning Technology Services to obtain the latest edition level.

  • Page 7: Table Of Contents

    Table of Contents Revision History Chapter 1 Introduction Overview of Accutherm Ultra........1-2 Mechanical Specifications..........1-3 Environmental Specifications ........1-4 Electrical Specification ..........1-4 Standard Printer Features ...........1-5 Mechanism ..............1-7 Print Head ..............1-7 Paper Motion............1-8 Cutter ...............1-8 Sensors ..............1-8 Power Supply ............1-8 Control Electronics.............1-9 Overview..............1-9...
  • Page 8 Diagnostics Printer Self Test............5-2 Self-Test Mode............5-3 Normal Operation Errors .........5-4 Extended Diagnostics ..........5-6 Chapter 6 Download AccuTherm® Ultra Firmware Install Procedure..6-2 Chapter 7 Disassembly Warranty Information..........7-1 Required Tools ............7-2 Disconnect the Power Cable ........7-2 Disconnect the USB Communications Cable.....7-3 Remove the Cover Assembly........7-4 Remove the Power Supply from the Base Assembly..............7-7...
  • Page 9 Loading Paper ............8-9 Clearing a Paper Jam..........8-11 Chapter 9 Preventive Maintenance General Cleaning............9-1 Cleaning the Print Head ..........9-2 Cleaning the Top-of-Form/ Paper Low Sensor ..9-3 Cleaning the Jam Detection Sensor......9-4 Cleaning the Platen.............9-4 Service Manual for the Accutherm Ultra Printer TOC-iii...
  • Page 10 Printer Assembly ............. C-vii Assembly-Base (16-2054-01E) ........ C-ix Assembly-Paper Bucket (16-2056-01E) ....C-x Assembly - Mid-Frame (16-2055-01E)....C-xi Assembly-Paper Cover..........C-xii Assembly-Lower Mechanism ........C-xiii Assembly-Knife/Slacker (15-3737-01E)....C-xvi Assembly-Paper Path (15-3746-01E)..... C-xix Tools List..............C-xx TOC-iv GTECH Technical Training and Support Services...
  • Page 11 Radio Interference .............D-ii FCC .................D-ii Industry Canada ............D-ii European Union ............D-ii Telecom ..............D-iii FCC ................D-iii Industry Canada .............D-iv Replaceable Batteries ..........D-v Wireless Device Option ..........D-v Appendix E Acronyms & Abbreviations Service Manual for the Accutherm Ultra Printer TOC-v...

  • Page 13: Introduction

    Introduction The Accutherm® Ultra Printer is a stand-alone thermal printer designed for use with GTECH Lottery Terminals for printing lottery receipts. Service Manual for the Accutherm Ultra Printer...

  • Page 14: Overview Of Accutherm Ultra

    Manual configuration mode • Self test diagnostics • Loadable Enhanced Diagnostics • Internal Auto-Ranging (90-264 VAC) power supply • USB interface built into main controller PCB • Power and Error LED • Easy paper loading GTECH Technical Training and Support Services...

  • Page 15: Mechanical Specifications

    • Height: 8.81" (223.77 mm) • Width: 6.5" (165.1 mm) • Depth: 13.26" (336.80 mm) • Weight: Approximately 4.9 lbs, 2.22 kg. • Interface Type: USB • Printer Type: Fixed 80 mm.linear thermal head. Service Manual for the Accutherm Ultra Printer...

  • Page 16: Environmental Specifications

    Shipping/Storage Humidity Range:10% ~ 90% non-condensing only (excluding paper) Electrical Specification AC Power Requirements: The Accutherm Ultra Printer is designed to be AC self-powered. The printer is equipped with a universal input power supply that is designed to operate worldwide without modification.

  • Page 17: Standard Printer Features

    Introduction Standard Printer Features Standard features of the Accutherm® Ultra printer include: • High-speed (10 inches per second) thermal receipt printing • Black dot - Top of Form and Paper Low Sensing capabilities • Jam Detection • Multiple barcode printing capabilities •...
  • Page 18 • Manual configuration mode • Self test diagnostics • Loadable Enhanced Diagnostics • USB interface built into main controller PCB GTECH Technical Training and Support Services...

  • Page 19: Mechanism

    8 MHz.The head elements are then activated by signals from the main controller board to form the image on the paper. The Accutherm Ultra uses a two level energy control system to compensate for dot history with all timing controlled by the controller board electronics.

  • Page 20: Paper Motion

    350 ms. Sensors There are two types of sensors used on the Accutherm Ultra printer. One type is mounted directly on the controller board and is activated by mechanical flags on the mechanism. These sensors are optical interruptive type and are used to detect Cutter Home, Paper Out, and Cover Open conditions.

  • Page 21: Control Electronics

    USB only. Processor and Memory The processor used in the Accutherm Ultra is a Motorola ColdFire MCF5253 running at 140 Mhz. with integrated USB controller. The processor interfaces, through a 16 bit external bus, to a 64Mb Synchronous Dynamic Ram (SDRAM), 32Mb of Flash Memory, 8Kb of EEPROM, and a 2,910 logic element Field Programmable Logic Array (FPGA).

  • Page 22: Print Head Interface

    The driver is configured to operate the stacker motor in modified half step mode at a maximum current of 500ma/phase and is matched for stepping speeds to receive tickets passed off from the paper feed motor. 1-10 GTECH Technical Training and Support Services...

  • Page 23: Sensor Interface

    The LED current of the JAM sensor is fixed to approx. 18ma. Its output is Schmitt trigger buffered for fast reading by the MCF5253 processor. Power Supply Circuitry There are four different power supply voltages used in the Accutherm Ultra. Table 1-2. Power Supply Circuitry Voltage...

  • Page 24: Communications Interface

    A power supply supervisor chip monitors the 3.3V and provides reset control for the processor and FPGA. Communications Interface The communications interface is resident on the main controller PCB. The Accutherm Ultra is available with one interface; USB. 1-12 GTECH Technical Training and Support Services...

  • Page 25: Installation

    Installation Introduction Follow the instructions in this chapter in order to properly install the Accutherm® Ultra printer. The Accutherm® Ultra can be used with a number of GTECH terminals, including the GT1100 and GT1200. GTECH hardware products and peripherals require properly grounded outlets. It is critical that this grounding requirement is enforced on all installations of GTECH hardware products and peripherals.

  • Page 26: Installation Instructions

    Installation Instructions The following steps describe the procedure for installing the Accutherm Ultra printer: 1. Remove the printer and cables from its packaging. ® Accutherm Ultra Printer Figure 2-1. Remove Accutherm Ultra from Packaging GTECH Technical Training and Support Services...
  • Page 27 2. Move the Strain Relief lever (Figure 2-2) to the left and then plug the power cord into the power connector, located at the rear of the printer. Strain Relief Figure 2-2. Plug Power Cord into Printer Service Manual for the Accutherm Ultra Printer...
  • Page 28 3. Plug the printer’s USB data cable into the Main Controller PCB, located on the bottom of the Accutherm Ultra (Figure 2-3). Main Controller PCB USB connection Note how the USB cable routes through the plastic guides on the bottom of the printer.
  • Page 29 Installation 4. Plug the Accutherm Ultra’s USB data cable into the USB connector on your terminal. See Figure 2-4 and Figure 2-5 for GT1200 and GT1100 connections. Figure 2-4. GT1200 USB Connection Figure 2-5. GT1100 USB Connections 5. Install a paper roll into the printer (see page 2-6 for paper loading instructions).

  • Page 30: Loading Paper

    Loading Paper Follow the instructions below to load a new roll of paper into the Accutherm® Ultra printer. Reference the photos that follow each step for the illustrated procedure. 1. Press back on the gray cover latch button and raise the paper cover to the open position.
  • Page 31 Installation 4. Close the paper cover firmly so that it latches securely. Paper will feed automatically to align itself and then the printer will automatically cut off the excess paper. Service Manual for the Accutherm Ultra Printer...
  • Page 33 Configuration This chapter does not apply to the Service Manual for the Accutherm Ultra Printer, as all printers are configured at manufacturing and updates are maintained via the lottery terminal to which it is connected. Service Manual for the Accutherm Ultra Printer...
  • Page 35 Operation PLEASE NOTE! There are no operating instructions for the Accutherm Ultra Printer, other than installation and configuration. Please see Chapter 5, Diagnostics and Chapter 8, Troubleshooting for information on problems encountered with powering up and using the printer. Service Manual for the Accutherm Ultra Printer...
  • Page 37 Diagnostics The Accutherm® Ultra Printer provides printer self-test and diagnostics features.This chapter provides information about these tests. • “Printer Self Test” on page 5-2 • “Normal Operation Errors” on page 5-4 • “Extended Diagnostics” on page 5-6 Service Manual for the Accutherm Ultra Printer...

  • Page 38: Printer Self Test

    Printer Self Test The Accutherm® Ultra printer is configured with two self-test operations. • The first occurs each time the printer cover is closed and paper is present after which, a receipt is printed that contains a header and the printer firmware revision and serial number.

  • Page 39: Self-Test Mode

    The available printer test options include the following: • Print Test Ticket - Prints a sample ticket • Print GTECH Ticket - Prints a GTECH sample ticket • Configuration - Enters Configuration mode. • User Stats – Provides information for 3 Groups Group 1: •...

  • Page 40: Normal Operation Errors

    2 Blinks 5 Blinks Fast Blink Missed Top of Form (TOF) 6 Blinks Fast Blink Invalid Command 7 Blinks Fast Blink Paper Low Error Slow Blink Paper Low Slow Blink Electronic Journal Low 2 Blinks GTECH Technical Training and Support Services...
  • Page 41 12 Blinks Communications Fault 14 Blinks Kernel Fault 15 Blinks Head Connection Fault 16 Blinks NOTE! When the YELLOW and RED LEDs are illuminated at the same time, the LED will illuminate as ORANGE/AMBER. Service Manual for the Accutherm Ultra Printer...

  • Page 42: Extended Diagnostics

    Extended Diagnostics Accutherm® Ultra Extended Diagnostics are performed using the diagnostics on the terminal to which the printer is connected. The printer may also be tested using the general Terminal Qualify Diagnostics and further tested through the Extended Diagnostics Peripherals menu.

  • Page 43: Download

    Should the RLT need to update the firmware manually, please contact your Field Services Engineering (FSE) Representative or send an email to #Field Services Engineering to obtain the latest and greatest firmware version for your site. Service Manual for the Accutherm Ultra Printer...

  • Page 44: Accutherm Ultra Firmware Install Procedure

    5 or 10 more seconds to finish writing the update to flash. The easiest way to tell when the printer is done is to press the “Get Printer Information” button after the download and when the printer responds it’s done. GTECH Technical Training and Support Services...
  • Page 45 OK. You can now power cycle the printer. (Wait at least 10 seconds before re-connecting printer power for printer power supply to completely discharge). Verify that the new firmware is active by opening and closing the cover, then reading the printout. Service Manual for the Accutherm Ultra Printer...

  • Page 47: Disassembly

    Disassembly Warranty Information The Accutherm® Ultra Printer is under warranty from the manufacturer. Prior to performing any printer disassembly, you MUST verify that the printer is out of warranty with your Technical Services Manager. Performing any of the steps in this chapter may VOID warranty and is therefore PROHIBITED until advised by Management.

  • Page 48: Required Tools

    Thread Forming Screws - To prevent stripping the mating holes in plastic components when replacing screws, turn the screw counter- clockwise until a “click” is heard, then tighten normally. Required Tools The following tools are required to disassemble the Accutherm® Ultra printer: • #1 Phillips screwdriver •...

  • Page 49: Disconnect The Usb Communications Cable

    Unplug the USB cable from the Main Controller PCB, located on the bottom of the printer (Figure 7-2). USB cable connector Note that the USB cable is routed along the bottom of the printer via plastic guides. Figure 7-2. Disconnect USB Cable Service Manual for the Accutherm Ultra Printer...

  • Page 50: Remove The Cover Assembly

    1. Open the Paper Cover Assembly and remove the Paper Roll, if present. 2. Turn the printer over and remove the four (4) #6 screws holding the Base to the Midframe (Figure 7-3). # 6 Screws Figure 7-3. Remove Screws Holding Base to Midframe GTECH Technical Training and Support Services...
  • Page 51 Figure 7-4. Remove Screws Holding Midframe to Paper Bucket 4. Lift and rotate the Mid-frame/Cover Assembly sideways, and then separate it from the Base Assembly, as shown (Figure 7-5). Figure 7-5. Separate Midframe/Cover from Base Assembly Service Manual for the Accutherm Ultra Printer...
  • Page 52 5. Unplug the Top of Form Harness Assembly, Anti-Jam Sensor Harness Assembly, Stacker-Motor Harness Assembly, and Power Supply Connector from the Main Controller PCB Assembly. 6. Unplug the Ground Wire from the Printer Mechanism. Figure 7-6. Unplug Harness Assemblies GTECH Technical Training and Support Services...

  • Page 53: Remove The Power Supply From The Base Assembly

    PCB Assembly (see inset). 2. Lift the Power Supply out of the Base Assembly. When you reinstall the Power Supply, make sure that the label faces inward; otherwise, it will not plug in correctly. Service Manual for the Accutherm Ultra Printer...

  • Page 54: Remove The Printer Mechanism Assembly From The Base Assembly

    Base Assembly. Slacker springs will separate from the bushings. Printer Mechanism # 6 Screws Make sure you don’t lose or forget to replace the ground bracket Figure 7-8. Remove Printer Mechanism Assembly from Base Assembly GTECH Technical Training and Support Services...

  • Page 55: Remove The Main Controller Pcb Assembly From The Printer Mechanism Assembly

    Otherwise, you could cause the print head to burn out. 4. Unscrew the four (4) M3 screws (callout #3 in Figure 7-6 on page 7-6) holding the Shield-PCB and the Main Controller PCB Assembly to the Printer Mechanism Assembly. Service Manual for the Accutherm Ultra Printer...
  • Page 56 Figure 7-9. Removing Main Controller PCB Assembly from Printer Mechanism Assembly 7-10 GTECH Technical Training and Support Services...

  • Page 57: Remove The Print Head Assembly From The Printer Mechanism Assembly (Lower Print Mechanism)

    Printer Mechanism Assembly (Home Position), or you may do damage to the blade, or the printer may fail to restart without running it through a power cycle. Service Manual for the Accutherm Ultra Printer 7-11...
  • Page 58 Position the Print Head Assembly to face you. Figure 7-10. Remove Print Head Assembly from Printer Mechanism Assembly 7-12 GTECH Technical Training and Support Services...

  • Page 59: Remove The Rotary Knife From The Printer Mechanism Assembly (Lower Print Mechanism)

    5. Press the Print Head in and down to provide access for the rotary knife blade removal. Now you should be able to remove the rotary knife blade. Figure 7-11. Remove Rotary Knife from Printer Mechanism Assembly Service Manual for the Accutherm Ultra Printer 7-13...

  • Page 60: Remove Paper Path Assembly From Printer Mechanism

    2. Remove the Print Head Assembly as shown in the section “Remove the Print Head Assembly from the Printer Mechanism Assembly (Lower Print Mechanism)” on page 7-11. Figure 7-12. Remove Print Head Cable and Print Head Assembly 7-14 GTECH Technical Training and Support Services...
  • Page 61 6. Remove two (2) M3 screws holding PCB Shield/Knife Motor to frame. (Optional - Replace one (1) M3 screw to hold the Motor in position for remaining disassembly). Figure 7-14. Unplug Connectors and Remove Two (2) M3 Screws Service Manual for the Accutherm Ultra Printer 7-15...
  • Page 62 Figure 7-15. Remove E-Clip, Knife Arm, Rotative Blade Pin and Three (3) Gears 11. Remove Two (2) #4 Thread Forming Screws. 12. Remove Print Head Ground. Figure 7-16. Remove Two (2) #4 Thread Forming Screws and Print Head Ground 7-16 GTECH Technical Training and Support Services...
  • Page 63 Figure 7-17. Remove Paper Path Assembly from Frame When reassembling the Thermal Print Head Cable ensure the cable is centered in the mating connector on the PCB. Service Manual for the Accutherm Ultra Printer 7-17...

  • Page 64: Remove Stacker Guide Assembly From The Printer Mechanism Assembly

    REMEMBER TO USE ESD PRECAUTIONS 1. Unhook Left/Right Validation Compensation Springs and remove springs. Figure 7-18. Unhook Validation Springs and Remove. 2. Slide Stacker Shaft to the right to remove. 3. Remove two (2) Transport Rollers. 7-18 GTECH Technical Training and Support Services...
  • Page 65 4. Remove Stacker Guide from Frame being careful not to bend the frame tabs. Reassemble reversing the above steps. Ensure the Compensation Bearings, the shaft and rollers move freely in the frame. Service Manual for the Accutherm Ultra Printer 7-19...

  • Page 66: Remove Platen From The Knife/Stacker Assembly

    When installing Platen, Stripper, and Bearings ensure the Stripper locating bosses are aligned with mating holes in the L/R Side Plates and then tighten screws. Platen should spin freely when assembly is completed. 7-20 GTECH Technical Training and Support Services...

  • Page 67: Remove Fixed Blade From The Knife/Stacker Assembly

    Figure 7-21. Remove #6 Screws 2. Remove knife/stacker assembly from the paper cover. Remove wire harnesses from the wire retention features in the cover. Figure 7-22. Remove Knife/Stacker Assembly from Paper Cover Service Manual for the Accutherm Ultra Printer 7-21...
  • Page 68 Figure 7-23. Remove Stacking Gear, Retaining Ring and Platen Gear 6. Remove one (1) #4 Thread Forming Screw. 7. Remove the Right Platen Bearing Retainer. Figure 7-24. Remove Screw and Right Platen Bearing Retainer 7-22 GTECH Technical Training and Support Services...
  • Page 69 9. Remove the Left Platen Bearing Retainer. Figure 7-25. Remove #4 Screw and Left Platen Retainer 10. Remove Stacker Bearing. 11. Remove two (2) #4 Thread Forming screws. Figure 7-26. Remove Stacker Bearing and Two (2) #4 Screws Service Manual for the Accutherm Ultra Printer 7-23...
  • Page 70 12. Remove Right Side Plate Assembly. 13. Remove Platen, Stripper, and L/R Platen Bearings. Figure 7-27. Remove Right Side Plate Assy, Platen, Stripper, and L/R Platen Bearings 14. Remove Fixed Blade Spring. Figure 7-28. Remove Fixed Blade Spring 7-24 GTECH Technical Training and Support Services...
  • Page 71 15. Remove Latch Arm Hub. 16. Remove Retaining Ring. Figure 7-29. Remove Latch Arm Hub and Retaining Ring Position remaining assembly in a vertical orientation for remaining disassembly. Figure 7-30. Position Remaining Assembly Vertically Service Manual for the Accutherm Ultra Printer 7-25...
  • Page 72 17. Remove Knife Pivot Shaft. 18. Remove Latch Arm Pivot 19. Remove Fixed Blade Assembly. Figure 7-31. Remove Knife Pivot Shaft, Latch Arm Pivot, and Fixed Blade Assy 7-26 GTECH Technical Training and Support Services...
  • Page 73 When installing Platen, Striper, and Bearings, ensure the Striper locating bosses are aligned with the mating holes in the Left and Right Side Plates, and then tighten screws. Platen should spin freely when assembly is complete. Service Manual for the Accutherm Ultra Printer 7-27...

  • Page 75: Troubleshooting

    Performing the steps in this chapter may VOID the warranty and is therefore PROHIBITED until advised by Management. Service Manual for the Accutherm Ultra Printer...

  • Page 76: Troubleshooting Steps For Fst's

    Receipt is not cut 1. Open the receipt cover and clear any jammed paper. Refer to “Clearing a Paper Jam” on page 8-10). 2. Swap the printer. One side of receipt is Swap the printer. missing GTECH Technical Training and Support Services...
  • Page 77 1. Change the paper. Refer to “Loading Paper” on page 3-6. 2. Swap the printer. Paper Low Error 1. Change the paper. Refer to “Loading Paper” on page 3-6. 2. Swap the printer. Service Manual for the Accutherm Ultra Printer...
  • Page 78 Hard errors have a similar pattern to Soft errors only they are slower and repeat every 10 seconds. In general they occur during level 0 diagnostics and are not recoverable. In all cases of Hard Errors, swap the printer. GTECH Technical Training and Support Services...

  • Page 79: Troubleshooting Steps For Rlt's

    Refer to “Clearing a Paper Jam” on page 8-10. Printer starts to Open the receipt cover and clear any jammed print, but stops while paper. Refer to “Clearing a Paper Jam” on page the receipt is being 8-10. printed Service Manual for the Accutherm Ultra Printer...
  • Page 80 3. Replace the Main Controller PCB Assembly. Cover Open 1. Close the printer cover securely. 2. Clean all sensors with 91% isopropyl alcohol and cotton swabs. 3. Replace the Main Controller PCB Assembly. GTECH Technical Training and Support Services...
  • Page 81 In general they occur during level 0 diagnostics and are not recoverable. Refer to “Hard Errors” on page 5-5 for specific error information. In all cases of Hard Errors, replace the printer mechanism. See “Remove the Printer Mechanism Assembly from the Base Assembly” on page 7-8. Service Manual for the Accutherm Ultra Printer...

  • Page 82: Loading Paper

    Loading Paper Follow the instructions below to load a new roll of paper into the Accutherm® Ultra printer. Reference the photos that follow each step for the illustrated procedure. 1. Press back on the gray cover latch button and raise the paper cover to the open position.
  • Page 83 Troubleshooting 4. Close the paper cover firmly so that it latches securely. Paper will feed automatically to align itself and then the printer will automatically cut off the excess paper. Service Manual for the Accutherm Ultra Printer...

  • Page 84: Clearing A Paper Jam

    5. Close the paper cover firmly so that latches securely. 6. The paper will feed automatically to align itself and the printer will automatically cut off the excess paper. 8-10 GTECH Technical Training and Support Services...

  • Page 85: Preventive Maintenance

    Once the unit is opened, the paper path is accessible for cleaning or clearing paper. Use a soft brush to clean the paper dust from inside the printer. The paper dust should also be removed from the sensor optics. Service Manual for the Accutherm Ultra Printer...

  • Page 86: Cleaning The Print Head

    If streaking on the printed ticket is evident, the thermal print head may need to be cleaned (Figure 9-1). This can be with a cotton swab moistened with 91% isopropyl alcohol. Figure 9-1. Cleaning Print Head (Use ESD Precautions) GTECH Technical Training and Support Services...

  • Page 87: Cleaning The Top-Of-Form/ Paper Low Sensor

    Clean the Top-of-Form / Paper Low sensor with a cotton swab moistened with 91% isopropyl alcohol (Figure 9-2). Cover Open and Top-of-Form/ Paper Out Indicators Paper Low Sensor Figure 9-2. Clean TOF Sensor and Check Paper Out Indicators Service Manual for the Accutherm Ultra Printer...

  • Page 88: Cleaning The Jam Detection Sensor

    (Figure 9-3). Cleaning the Platen Use a cloth dampened with alcohol to wipe the platen of any debris, as needed (Figure 9-3). Platen Detection Sensor Figure 9-3. Cleaning the Jam Detection Sensor and Platen GTECH Technical Training and Support Services...

  • Page 89: Handling Precautions

    Service Manual for Accutherm Ultra Printer...

  • Page 90: Esd Handling

    ESD sensitive electronic modules, PCBs and devices. GTECH has created this chapter to help you identify ESD failures and to implement correct handling procedures. Please read the following sections carefully.

  • Page 91: Esd-Induced Failure Modes

    FACT: A much better way to dissipate electrostatic fields is to use an anti- static mat and a 1-Megohm discharge current limiting resistor connected to earth ground so that the charge is drained in a controlled manner. Service Manual for Accutherm Ultra Printer A-iii...

  • Page 92: Esd Precautions Checklist

    FACT: You may not realize the damage that you are causing, but it is there. GTECH Engineering can determine if hard and intermittent failures are due to ESD damage by examining individual components, but such damage is not something that a technician can readily identify.
  • Page 93 NOTE! After leaving and returning to the static-dissipative area, always reconnect to a static wrist strap connected to electrical ground before touching any static sensitive parts. Service Manual for Accutherm Ultra Printer...
  • Page 94 (conductive) tape from the nozzle to the handle. The picture below shows a properly grounded technician. Notice that the technician is grounded to the anti-static mat and the mat is grounded to earth ground at the AC outlet. A-vi GTECH Technical Training and Support Services...

  • Page 95: Gtech Manufacturing Specification

    GTECH Manufacturing Specification GTECH assemblies comply with IEC 61000-4-2 recommendations for severity typically in excess of level three. IEC stands for International Electrotechnical Commission. The specification is for Electromagnetic Compatibility for Industrial Process Measurement and Control Equipment.

  • Page 96: Packaging

    IC's must not be placed loose in bags. • Parts which mark or scratch easily must use supplier packaging or must be separated by thin foam, polybag material or corrugated in a similar fashion to the original supplier packaging. A-viii GTECH Technical Training and Support Services...
  • Page 97 The same packing material is used for unpacking and packing the printer. Description Packset-M280 GTECH EPS (Figure A-1) Cord - Power IEC 60320 (Figure A-1) Carton - EPS Foam (Figure A-1) Figure A-1. Unpacking and Packing the Printer Service Manual for Accutherm Ultra Printer A-ix...
  • Page 99 Diagrams The following page includes the block diagram for the Accutherm Ultra Printer. Please contact FSE Engineering, should you need additional information. Service Manual for the Accutherm Ultra Printer...

  • Page 100: Printer Block Diagram

    He ad FPGA RA M FLA SH Pr int He ad (BGA ) 4Mb x 1 6 2Mb x 16 Vo ltage Contro l (BGA ) (BGA) Program Header Figure B-1. Printer Block Diagram B-ii GTECH Technical Training and Support Services...

  • Page 101: Spare Parts And Tools

    Power Cord -IEC 60320 C5 TO C14 R/A (Part 2 in Figure C-1) CABLE USB 2.0 (BLACK) 32-9088-01E Power Supply-3 WIRE M280 ULTRA 50-0342-01E CARTON-BROWN-SHIPPING 73-0830-01 (Part 3 in Figure 10-1) #1 Phillips Screwdriver and extra #6 screws 91% Isopropyl Alcohol Cotton Swabs Service Manual for Accutherm Ultra Printer...
  • Page 102 Table C-1. Spare Parts and Tools Description Soft Brush Power Cord Accutherm® Ultra Printer Figure C-1. Unpack/Pack the Printer C-ii GTECH Technical Training and Support Services...

  • Page 103: In-Warranty Service

    Spare Parts and Tools In-Warranty Service The Accutherm Ultra Printer is manufactured by Transact Technologies located in Ithaca, New York. The printer is under warranty for a period of time determined by the warranty agreement for your site. Warranty agreements can be found in Documentum Webtop in the Field Service Engineering Cabinet.

  • Page 104: Post-Warranty Service

    Post-Warranty Service The Accutherm Ultra is serviced by GTECH RLTs during the post-warranty period (please refer to the warranty agreement referenced above for warranty duration). Contact Field Service Engineering for a parts list specific to your jurisdiction. Table C-2. Accutherm Ultra Spare Parts (Post-Warranty)
  • Page 105 ASSY KNIFE MOTOR ACCTHRM Ultra 24-1791-01 ASSY-M280 ULTRA-TOF SENSOR 32-1282-01 CORD PWR IEC60320 C7 T0 C18 R/A Ultra 50-0291-01 POWER SUPPLY 24V ACCTHRM Ultra 51-1653-01 ASSY M280 CNTRLR BD ACCTHM Ultra 51-1654-01 ASSY M280 RS485 INTFC ACCTHRM Ultra Service Manual for Accutherm Ultra Printer...

  • Page 106: Ordering Spare Parts From Assembly Drawings

    • The parts list included in this section include all available mechanical parts for the Accutherm® Ultra printer. It is possible that replaceable parts are incorporated into a larger assembly in which you must replace the whole assembly rather than just an individual component.

  • Page 107: Printer Assembly

    Spare Parts and Tools Printer Assembly Table C-3. Printer Assembly GTECH Part Number Description Number ASSY - BASE 16-2054-01E ASSY - MIDFRAME 16-2055-01E ASSY - PAPER BUCKET 16-2056-01E Service Manual for Accutherm Ultra Printer C-vii...
  • Page 108 CARTON-BROWN SHIPPING (Part # 90-7579) 10-1369-01 POWER CORD-IEC320 C5 TO C14 (STRAIGHT) 98-10562L PACK-BOTTOM (Part # 28-09964) 73-0830-02 PACK-TOP (Part # 28-09965) 73-0830-03 # 6 X-18 X 1/4 TAP PHD PHPS (7) MO67883-03 C-viii GTECH Technical Training and Support Services...

  • Page 109: Assembly-Base (16-2054-01E)

    Spare Parts and Tools Assembly-Base (16-2054-01E) Table C-5. Assembly-Base (16-2054-01E) Mfg. Part GTECH Part Number Description Number Number ASSY- BASE 28-09855 16-2054-01E FOOT - RUBBER (BLACK) 98-04248 10-2159-01E Service Manual for Accutherm Ultra Printer C-ix...

  • Page 110: Assembly-Paper Bucket (16-2056-01E)

    Assembly-Paper Bucket (16-2056-01E) Table C-6. Assembly - Paper Bucket (16-2056-01E) Mfg. Part GTECH Part Number Description Number Number ASSY- PAPER BUCKET 28-09872 16-2056-01E ROLLER - EPIC 950TRANSPORT 95-04907 16-2071-01E SHAFT - IDLER (PAPER BUCKET) 28-09862 16-2083-01E GTECH Technical Training and Support Services...

  • Page 111: Assembly - Mid-Frame (16-2055-01E)

    Mfg. Part GTECH Part Number Description Number Number ASSY-MIDFRAME 28-09950 16-2055-01E LENS - LED 28-09869 13-1040-01E MIDFRAME - PRI NTER 28-09840 Substitute entire ASSY 16-2055-01E PLUNGER - MIDFRAME 28-09873 17-1151-01E SPRING- PLUNGER 28-09874 17-1150-01E Service Manual for Accutherm Ultra Printer C-xi...

  • Page 112: Assembly-Paper Cover

    Number Description Number Number ASSY- GROUND WIRE-M280 ULTRA 28-09177L 30-0133-01E ASSEMBLY - KNIFE- FRAME (ASSY) 28-09730 15-3737-01E COVER - PAPER 28-09845 16-2057-01E DEFLECTOR - PAPER 28-09870 16-2058-01E WINDOW - PAPER COVER 28-09867 16-2062-01E C-xii GTECH Technical Training and Support Services...

  • Page 113: Assembly-Lower Mechanism

    Spare Parts and Tools Assembly-Lower Mechanism Service Manual for Accutherm Ultra Printer C-xiii...
  • Page 114 Description Number ARM - ROTARY (Part # 28-09780) 16-2063-01E ASSY - KNIFE MOTOR (Part # 28-00760) 20-1248-01 ASSY - PCB ACCUTHERM ULTRA (28-09185L) 24-1788-01E ASSY - PAPER PATH (Part # 28-09735) 15-3746-01E ASSY - PRINT HEAD (Part # 28-09677) 24-1789-01E...
  • Page 115 SHIELD -PCB (Part # 28-09833) 11-4270-01E SPRING - PRINT HEAD COMPRESSION 17-0946-01 (Part # 28-03765) SPRING - VALIDATION COMPENSATION LEFT 17-1142-01E (Part # 25-07772) SPRING - VALIDATION COMPENSATION, R 17-1142-01E (Part # 25-07773) Service Manual for Accutherm Ultra Printer C-xv...
  • Page 116 Assembly-Knife/Slacker (15-3737-01E) C-xvi GTECH Technical Training and Support Services...

  • Page 117: Assembly-Knife/Slacker (15-3737-01E)

    PLATE SIDE - LEFT (ASSY) 28-09767 15-3743-01E PLATE SIDE - RIGHT (ASSY) 28-09765 15-3744-01E PLATEN 28-09825 15-3745-01E RETAINER -E-RING .25 DIA. 520-9800006 10-2146-01E RETAINER -E-RING .125 DIA. 520-9800002 10-2147-01E RETAINER -E-RING .156 DIA. 520-9800003 10-2148-01E Service Manual for Accutherm Ultra Printer C-xvii...
  • Page 118 SCREW - M3 X 6MM PHPS PHD 98-0611 10-2165-01E SHAFT - LATCH 28-10718 12-1022-01E LATCH ARM (ASSY) 28-09819 15-3741-01E SPRING - LATCH BAR 28-09740 17-1138-01E SPRING - FIXED BLADE (ULTRA) 28-10637 17-1139-01E COVER STACKER-MOTOR 28-09697 16-2060-01E STRIPER-PLATEN 28-09741 16-2061-01E C-xviii GTECH Technical Training and Support Services...

  • Page 119: Assembly-Paper Path (15-3746-01E)

    Table C-11. Assembly - Paper Path (15-3746-01E) GTECH Part Number Description Number FLAG - PAPER OUT/COVER OPEN 16-2064-01E (Part # 28-10197) GUIDE-PAPER (BOTTOM) 16-2065-01E (Part # 28-09736) SPRING - FLAG EXTENSION 17-0943-01 (Part # 28-03952) Service Manual for Accutherm Ultra Printer C-xix...

  • Page 120: Tools List

    Tools List • #1 Phillips head screwdriver • Multimeter • Flat head screwdriver • Needle-nosed pliers • Cotton Swabs • 91% Isopropyl Alcohol • 5.5mm Nut Driver or Wrench C-xx GTECH Technical Training and Support Services...

  • Page 121: Product Safety & Approvals

    • Always grip the cable plugs to remove them from outlet, never pull the power or data cables from the sockets by the cables. • Lay leads and cables so that no one can stand on or trip over them. Service Manual for Accutherm Ultra Printer...

  • Page 122: Radio Interference

    Canada. European Union Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. D-ii GTECH Technical Training and Support Services...

  • Page 123: Telecom

    If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. Service Manual for Accutherm Ultra Printer D-iii...

  • Page 124: Industry Canada

    GTECH Corporation must make any necessary repairs to modem portion of this equipment in order to maintain valid FCC registration. Do not attempt to repair or service your modem, return it to GTECH Corporation.

  • Page 125: Replaceable Batteries

    (Model# AW-NE762H; FCC ID: VQF-RT3090-1T1R) operating in the 2.4GHz frequency range and is in compliance with the 802.11 b/ g/n communication protocol standards. For a complete list of approved companies, refer to GTECH part number 55-0115-01E. Service Manual for Accutherm Ultra Printer...

  • Page 127: Acronyms & Abbreviations

    The International Telegraph and Telephone Consultive Committee Conformite’ Europeene [CE marking w/in the European Union (EU)] Code of Federal Regulations Contact Image Sensor CPLD Complex Programmable Logic Device Central Processing Unit Canadian Standards Association Service Manual for Accutherm Ultra Printer...
  • Page 128 EIDA Enhanced Integrated Drive Electronics EIDE Extended Integrated Drive Electronics Electromagnetic Capability Electromagnetic Interference United States Environmental Protective Agency EPLD Electronically Programmable Logic Device Enhanced Parallel Port EPROM Erasable Programmable Read Only Memory E-ii GTECH Technical Training and Support Services...
  • Page 129 CCITT) Kilobyte Kilogram Local Area Network Liquid Crystal Display Loop Current Sense Light Emitting Diode Low Insertion Force LPTL ine Printer LVDS Low Voltage Differential Signal milli-Amperes Memory Address Megabyte Micro controller Unit Service Manual for Accutherm Ultra Printer E-iii...
  • Page 130 Request to Send Receive Data Stand Alone Surface Acoustic Wave Serial Communications Controller SIMM Single In-Line Memory Module Small outline DIMM DIMM SPDT Single Pole, Double Throw SPGA Staggered Pin Grid Array SPKR Speaker E-iv GTECH Technical Training and Support Services...
  • Page 131 +5V Supply Voltage Voltage Direct Current Vacuum Fluorescent Display Video Graphics Array Vpen Voltage Program Enable Vrms Voltage root means squared Wide Area Network Western Electric Transport Controller Board XTCLK External Transmit Clock Zero Insertion Force Service Manual for Accutherm Ultra Printer...

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