Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Summary of Contents for Blackberry SKYTEL
-
Page 2: Table Of Contents
Retrieving Messages by Telephone ............9 Message Recall ...................... 9 SkyTalk Messages ....................10 Need more information? ............11 There are several ways to reach SkyTel Customer Service: ........11 SkyTel 2-Way System Map ............. 12 The Main Menu ..................12 SkyTalk Menus ..................13 Send a Numeric or SkyTalk Voice Message ............ -
Page 3: Welcome To Skytel
Guaranteed Message Delivery - You can relax with SkyTel. When you travel outside a coverage area, or if your battery is dead, SkyTel stores any new messages sent to you for up to 72 hours, delivering them automatically when you return to full-service coverage. -
Page 4: Getting Started
Getting Started The features and options you’ve added to your BlackBerry by SkyTel service deter- mine the options available to you on the SkyTel System. In the following instruc- tions, you may find that some options are unavailable to you. -
Page 5: Let Your Colleagues, Family And Friends Know How To Reach You
2. Let your colleagues, family and friends know how to reach you. With BlackBerry by SkyTel, the only email address you’ll need to publish is your corporate email address. Once your server software and handheld have been configured by your email administrator, your email will be delivered to your desktop and your RIM handheld. -
Page 6: Skytel On-Line Services
Send-a-Message Log on to the Send-a-Message page at www.skytel.com and follow the steps below to send a message to any SkyTel text-messaging customer. It’s as easy as 1, 2, 3. Step 1: Enter the customer’s SkyTel Pager Number (PIN). Enter the number without any spaces or punctuation. -
Page 7: Personal Messaging
Customer Service Settings and Features The Customer Service area of www.skytel.com provides on-line access directly to your SkyTel settings and features. You will be asked to enter your SkyTel Pager Number and Subscriber Security Code when you select a function. -
Page 8: Check Message Recall
With Message Recall, you never have to worry about losing messages. You can pick up your SkyTel messages* even if your handheld is turned off or if you are outside a coverage area for an extended period. 2-Way messages are stored for up to 72 hours. -
Page 9: Traditional Messaging Services
BlackBerry wireless email features. Contacts who prefer to reach you by telephone can call to leave numeric, voice and text mes- sages, depending on the options you’ve added to your SkyTel service. Record your Personal Greeting(s) Your personalized greeting lets your callers know immediately that they have reached you. -
Page 10: Sending Messages By Telephone
With Message Recall, you never have to worry about losing messages. You can pick up your SkyTel messages* even if your handheld is turned off or if you are outside a coverage area for an extended period. Messages are stored for up to 72 hours. -
Page 11: Skytalk Messages
SkyTalk Messages When your handheld displays VOICE MESSAGE, you can phone into the 2-Way System to listen to the recorded message. 1. Dial your Personal Access Number. 1. Dial 1-800-SKYTEL-2 (1-800-759-8352), enter your SkyTel Pager Number, then press THEN 2. Press to access Subscriber Options. -
Page 12: Need More Information
Need more information? For more SkyTel 2-way system functions, please refer to the SkyTel 2-Way System Map on the following pages. If you’re looking for instructions on operating your handheld (button functions, etc.), refer to the manufacturer’s guide included with your RIM handheld. -
Page 13: Skytel 2-Way System Map
Callers dial your Personal Access Number or 1-800-SKYTEL-2 followed by your SkyTel Pager Number (PIN). The SkyTel 2-Way System also gives you access to your personal SkyTel mailbox. You can access your messages through Message Recall and SkyTalk voice mail, record your Personal Greetings, change your Security Code, even set up and maintain message distribution lists. -
Page 14: Skytalk Menus
SkyTalk Menus Send a Numeric or SkyTalk Voice Message 1. Dial the customer’s toll-free Personal Access Number, 1. Dial 1-800-SKYTEL-2 (1-800-759-8352), enter the customer’s SkyTel Pager Number, then press THEN 2. Press to send a numeric message. Enter the area code and phone number to call. -
Page 15: Review Skytalk Voice Messages
The Mailbox Menu is your shortcut to all of the IVR features you’ll need for your SkyTel account. From here, you’ll be able to review the messages sent to you, as well as set up and change your subscriber preferences. -
Page 16: Skytel Service Options
Service at 1-866-759-1000. Personal Access Number. Add a personal toll-free number so your callers can dial in to your SkyTel messaging services directly and hear your greeting - with no additional numbers to remember! ($2.95 per month.) Corporate Access Number. Single-number toll-free access to all SkyTel text subscribers in your company. -
Page 17: Terms & Conditions
(30) days advance written notice to the other. In the event You deactivate the Services during the Initial Term, You shall pay to SkyTel, in addition to any other amounts due and owing to SkyTel, a lump sum fee equal to twenty-five percent (25%) of the balance of the aggregate monthly recurring airtime charges SkyTel would have been entitled to during the Initial Term had such Services not been deactivated. - Page 18 (c) no delay or failure by SkyTel to enforce any right under the Agreement will be deemed a waiver of that or any other right; (d) if any action shall be brought by SkyTel on account of any breach of or to enforce any of the terms, covenants or conditions of the Agreement, SkyTel shall be entitled to recover from You, as part of SkyTel’s costs, a reasonable attorneys’...
Need help?
Do you have a question about the SKYTEL and is the answer not in the manual?
Questions and answers