Firmware Updates - Cradlepoint AER 2100 Quick Start Manual

All-in-one, cloud-managed networking solution

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Firmware Updates

HOW TO UPDATE FIRMWARE (through Enterprise Cloud Manager)

1. Log in at cradlepointecm.com using your Enterprise Cloud Manager credentials.

Navigate to the Groups page. (This can also be done for an individual device on the Devices page.)

Select a group and click on the Firmware option in the top toolbar. In the dropdown menu that opens, select the desired firmware version.

Wait a moment while firmware is updated and the router reboots.

HOW TO UPDATE FIRMWARE (through the local administration pages)

Log into the local administration pages (see page 12). You may have changed the ADMINISTRATOR PASSWORD.

Select SYSTEM SETTINGS ➡ SYSTEM SOFTWARE.

If new firmware is available, select AUTOMATIC (Internet).

Wait a moment while firmware is updated and the router reboots (do not close the browser window when updating).

If you do not have an active Internet connection, you may need to use the MANUAL FIRMWARE UPLOAD option. To use this option, download new

firmware to a local device and then upload it to the router on the SYSTEM SETTINGS ➡ SYSTEM SOFTWARE page.

NOTE: Access to firmware upgrades requires CradleCare Support or Enterprise Cloud Manager.

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