Related Manuals for Motorola C5011A
Summary of Contents for Motorola C5011A
- Page 1 Digital Cordless Telephone with Digital Answering Machine Motorola C5A For C5011A, C5012A, C5013A and C5014A Warning: Charge the handset for 24 hours before use...
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Page 2: Digital Answering Machine
Welcome... to your new Motorola C5010A Digital Cordless Telephone with Digital Answering Machine! • Digital answering machine with up to 60 minutes recording time for high quality message recording. • 200 Name and Number phonebook. • Copy phonebook entries between handsets. • Colour display. • Speakerphone for hands-free conversations. • All handsets are fully cordless for locating anywhere within range. • Screensaver clock display. • Caller ID shows you who’s calling and see details of the last 30 callers in a Calls list. • Redial up to 20 of the last numbers called. • Register up to 5 handsets to a single base and register each handset with up to 4 different bases. • Make internal calls, transfer external calls, hold 3-way conversation between two internal callers and an external caller. • Choose from 20 different ringtones for internal and external calls as well as numbers stored in the phonebook. - Page 3 This user guide provides you with all the information you need to get the most from your phone. To set up your phone, follow the simple instructions in ‘Getting Started’ , on the next few pages. IMPORTANT Only use the telephone line cord supplied. Got everything? • Cordless handset • Cordless base • 2 x rechargeable Ni-MH battery cells...
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Page 4: Table Of Contents
1. Getting started ............8 2. Getting to know your phone ....... 12 3.1 Switch the handset on / off ............19 3.2 Calls ....................19 3.2.1 Make a call ................19 3.2.2 Preparatory dialling ............19 3.2.3 Make a call using fast call keys .......... 19 3.2.4 End a call ................19 3.2.5 Receive a call ............... - Page 5 5.2 Dial a number in the Calls list ............29 5.3 View the details of an entry............30 5.4 Copy a Calls list number to the phonebook........ 30 5.5 Delete an entry ................30 5.6 Delete the entire Calls list ............. 31 6. Reminder ............... 32 6.1 Add a new event ................32 6.2 Switch off reminder ring .............. 32 6.3 Show event details................ 33 6.4 Edit an event .................. 33 6.5 Send an event as a text ..............
- Page 6 10. Using additional handsets ........44 10.1 Registering an additional handset..........44 10.2 Register a different make of handset to your C5010A base ..44 10.3 Select a base ................. 45 10.4 De-register a handset ..............45 11. Room monitor ............46 11.1 To switch Room Monitor On............46 11.2 To change the monitor level ............46 11.3 To set the dial out number ............46 12.
- Page 7 13.16 Open and read a mailbox text ............. 61 13.17 Edit a user mailbox ............... 62 13.18 Delete a user mailbox..............62 13.19 Set common mailbox sub address ..........62 14. Help ................ 63 15. General information ..........65...
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Page 8: Getting Started
1. Getting started IMPORTANT Do not place your C5010A in the bathroom or other humid areas. Location You need to place your C5010A base within 2 metres of the mains power socket and 1.8 metres from the telephone wall socket so that the cables will reach. T he socket-outlet shall be installed near the equipment and shall be easily accessible. Make sure that it is at least 1 metre away from other electrical appliances to avoid interference. Y our C5010A works by sending radio signals between the handset and base. T he strength of the signal depends on where you place the base. Placing it as high as possible ensures the best signal. HANDSET RANGE The unit has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset. -
Page 9: Connecting The Handset And Charger
1. Plug the telephone line cord into the socket marked on the underside of the base. 2. Plug the power adaptor into the socket marked on the underside of the base and plug the other end into the mains power wall socket. Switch on the mains power. Installing and charging the handset 1. Remove the battery cover from the back of the handset and insert the rechargeable Ni-MH battery cells supplied. Please note the ’+’ and ’-’ markings inside the battery compartment and insert in the correct direction. Press down Slide 2. Slide the battery cover back into place. 3. If you are charging the batteries for the first time, place the handset on the base to charge for at least 24 hours continuously. 4. When the handset is fully charged, icon will appear steady on the display. Plug the other end of the telephone line cord (make sure that one end is already plugged into the base) into the telephone wall socket. Connecting the handset and charger (for multi-pack only) If you have purchased a multiple pack, you will need to carry out this process for all the handsets and chargers. - Page 10 2. Remove the battery cover from the back of the handset and insert the 2 x AAA NiMH rechargeable batteries supplied. Please note the ’+’ and ’-’ markings inside the battery compartment and insert in the correct direction. 3. Slide the battery cover back into place. 4. If you are charging the batteries for the first time, place the handset on the charger to charge for at least 24 hours continuously. 5. When the handset is fully charged, icon will appear steady on the display. T he display will show HANDSET and handset number (e.g. 2) to indicate that it is registered to the base. IMPORTANT Warning! Use only the approved rechargeable Ni-MH battery cells (2 x AAA Ni-MH 750mA rechargeable batteries) supplied with your C5010A. BATTERY LOW WARNING icon flashes on the display and you hear a warning beep every 30 seconds during a call, you will need to recharge the handset before you can use it again.
- Page 11 Date and time If you have subscribed to a Caller ID Service, the date and time is set automatically for all handsets when you receive your first call. If you do not have a Caller ID service, you can set the date and time manually. to Clock & Alarm and press Select. 1. Press Menu, scroll Date & Time is highlighted. Press Select. 3. Enter the date using the format DD/MM/YY e.g. 04/08/12 for 4 August 2012. 4. Enter the time (HH:MM) and press Save. If the current time format setting is 12 hour, scroll or to select am or pm. T o change time format, see page 35. 5. Press to return to standby. NOTE The date and time is retained during a power failure or when the batteries are discharged.
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Page 12: Getting To Know Your Phone
2. Getting to know your phone Overview of your handset A Earpiece B Display See page 14 for an overview of the display icons. C Redial list / Scroll up / Volume up / Pause In standby mode, press to open the redial list. Scroll up through lists and menus. Increase the earpiece and hands-free volume. When the phone is ringing, press to increase the handset ringer volume. Press and hold to enter a pause (P) when pre-dialling or storing numbers. D Menu / OK / Secrecy / Left softkey In standby mode, press to open the Menu. - Page 13 F Pulse to Tone dialling / * During a call, press and hold to switch from pulse dialling to tone dialling. Dial a *. G Intercom Press to make an internal call. H Phonebook menu / Clear / Back / Right softkey In standby mode, press to open the phonebook menu. Clear incorrect input during text editing. Return to previous menu. End / Exit / Switch handset on/off End a call. When in a menu, go back to standby mode. Press and hold to switch handset off (when in standby) or on. J Phonebook / Scroll Down / Volume down Open the phonebook.
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Page 14: Handset Lcd Display
Handset LCD Display Steady when the handset is registered and within range of the base. Flashes when handset is out of range or searching for the base. Displays when ECO mode is on. Handset ringer volume is Off. Displays when in hands-free mode. Displays when the answering machine is on. T he alarm clock has been set. T he keypad is locked. Displays when you have missed calls and new number(s) in the Calls list. Displays when you have a new text message. Displays when you have new answering machine messages. Displays when you have new voicemails. The approximate power levels of your battery are indicated as follows: Battery is fully charged. Battery is partially charged. Battery is running low. Flashes when the battery is almost fully discharged. For this feature to work, you must subscribe to Caller ID Service from your network operator. A subscription fee may be payable. Getting to know your phone... -
Page 15: Overview Of The Base
Overview of the base A LED Indicates when the answering machine is on or off, and when you have messages. Status Action 0 Answering machine on - Answering machine off B Volume Up Increase playback volume. C Answering machine On / Off Switches the answering machine on / off. D Delete Press to delete recorded messages during playback. E Volume Down Decrease playback volume. F Stop Stops message playback. G Page In standby, press to ring the handset(s). Press and hold to enter registration mode when registering handsets. Getting to know your phone... -
Page 16: Navigating The Menu
H Skip forward Press to skip forward through your answering machine messages. Skip back Press to skip backward through your answering machine messages. J Play / Pause Play or pause recorded messages. Navigating the menu Your C5010A has an easy to use menu system on the handset. Each menu has a list of options, which you can see on the menu map on the following page. When the handset is switched on and in standby: 1. Press the left softkey Menu. T he main menu is opened. 2. Then use or buttons to scroll through the menu. 3. Soft key options Select and Back are displayed. Press the left softkey Select to open a sub-menu or validate an option. Press the right softkey option Back to go back to the previous menu level, correct a character or cancel an action. NOTE If no buttons are pressed for 30 seconds or the handset is placed on the base / charger, the handset returns to standby. -
Page 17: Menu Map
Menu map Text Messaging Write Message Inbox Drafts Outbox Templates Delete Messages Text Settings Service Centres Mailbox Number Message Size Message Alert Users Answer Machine Play Play All Answer On/Off Record Memo Outgoing Message. Delete Messages Answer Settings Answer Mode Answer Delay Message Alert Remote Access Calls Lists Missed Calls Received Calls Dialled Calls Delete Calls... - Page 18 Clock & Alarm Date & T ime Alarm Time Format Settings Set Handset Set Base Ringtone Ringtone Ringer Volume Ringer Volume Receiver Volume Dialling Mode Handset Name Ring Priority Language Recall Mode Wallpaper First Ring Menu Colour System PIN Screensaver Master Reset Light Timeout ECO Mode Display Contrast Auto Talk...
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Page 19: Switch The Handset On / Off
3. Using the phone NOTE Your handset will automatically time the duration of all external calls, the call timer will display on the screen. When the call ends, the total duration of your talk time is shown for 5 seconds. Switch the handset on / off Press and hold to switch the handset on or off. -
Page 20: Secrecy
Secrecy You can mute your handset so that you can talk to someone nearby without your caller hearing. On and your caller 1. During a call, press Secrecy. T he display shows Secrecy cannot hear you. 2. Press Off to resume your call. Intercom 3.5.1 Make an internal call If you have more than one handset registered to the base, you can make internal calls between two handsets. Internal Call and Handset X displays to indicate an internal call. 1. Press followed by the number (1-5) of the handset you want to call. 2. Press OK. 3.5.2 Receive an internal call When you receive an internal call, Internal Call and Handset X is displayed. 1. Press to answer the call. 3.5.3 Transfer a call You can transfer an external call to another handset registered to the base. -
Page 21: Hands-Free Speakerphone
4. If there is no answer from the other handset, press to return to your external caller. 5. Press to end the call. Hands-free speakerphone Hands-free lets you talk to your caller without holding the handset. It also enables other people in the room to listen to the conversation. 3.6.1 Make a hands-free call 1. Dial the number and then press twice. icon is displayed and you will hear the call over the handset loudspeaker. 2. Press to switch the call between the earpiece and hands-free. 3. Press to end the call. NOTE During a hands-free call, press or to adjust the volume. 3.6.2 Answer a call hands-free If the handset is on the base and auto answer is switched on, lift the handset and press If the handset is off the base or auto answer is switched off, press... -
Page 22: Redial
Redial The last 20 entries dialled are stored in the redial list. 3.7.1 View or dial an entry 1. Press to open the Redial list. 2. The last number dialled is highlighted. 3. Scroll or to the entry you want. 4. Press to dial the entry or press Back to return to standby. NOTE If the caller’s number exactly matches an entry stored in the phonebook, the name is displayed. Press the left softkey twice to see the caller’s number. 3.7.2 Copy a Redial list number to the phonebook 1. Press to open the Redial list. -
Page 23: Paging / Find Handset
NOTE When the keypad is locked, you can still answer incoming calls and operate the handset as normal. When the call ends, the keypad lock comes on again. 1. Press and hold icon is displayed. he display shows Press # to Unlock Keys. 2. To unlock the keypad, press Unlock. T 3. Press within 3 seconds. -
Page 24: Phonebook
4. Phonebook You can store up to 200 names and numbers in the phonebook. Names can be up to 12 characters long and numbers up to 24 digits. Y ou can also select different ringer melodies for the phonebook entries. Store a name and number If the C5010A is connected to a switchboard, you may need to enter a pause in a number. T his gives the switchboard time to find an outside line. A pause is normally stored after the switchboard access code (e.g. 9). When storing a number, press and hold until the display shows P . Y ou can then continue storing the phone number. If you have subscribed to Caller ID Service and wish to display the name of your caller instead of the number, save the full telephone number including the area code to your phonebook. You can store multiple entries with the same name. However, to prevent unnecessary duplicated entries, you can only store the same number once. 1. Press Names to enter the phonebook menu. 2. Search is highlighted. Entry and press Select. 3. Scroll to Add 4. Enter a name and press OK. 5. Enter a number and press Save. 6. Scroll or to the melody you want and press Select. T he entry is stored. -
Page 25: View The Details Or Dial An Entry
CHARACTER MAP Case Assigned characters and symbols L / U . , - ? ! ¡ ¿ ’ @ : ; / 1 a b c 2 ä æ å à ç A B C 2 Ä Æ Å Ç d e f 3 è é D E F 3 É g h i 4 ì G H I 4 j k l 5 J K L 5 m n o 6 ö ø ò ñ M N O 6 Ö Ø Ñ p q r s 7 ß P Q R S 7 t u v 8 ù ü T U V 8 Ü w x y z 9 W X Y Z 9 L / U Space 0 short press to switch between Abc, abc, ABC and L / U 123 mode L = Lower case U = Upper case View the details or dial an entry 1. In standby, press . T he first entry is highlighted on the display. 2. Scroll or to the entry you want. -
Page 26: Search An Entry
Show Details is highlighted. Press Select. T he name, number and ringtone of the entry are displayed. 5. Press Dial to dial the displayed entry or press to return to standby. Search an entry 1. Press Names to enter the phonebook menu. 2. Search is highlighted. Press Select. T he first entry is highlighted on the display. 3. Enter the first letter of the name to search alphabetically then scroll or to the exact entry. 4. Press to dial the displayed entry or press to return to standby. Edit a name and number 1. In standby, press . T he first entry is highlighted on the display. 2. Enter the first letter of the name to search alphabetically then scroll or to the exact entry. Press Options. 3. Scroll to Edit Entry and press Select. -
Page 27: Assign A Ringtone
NOTE If an entry with the same number is already stored in the receiving handset, it will not be copied. Assign a ringtone 1. In standby, press . T he first entry is highlighted on the display. 2. Enter the first letter of the name to search alphabetically then scroll or to the exact entry. Press Options. 3. Scroll to Ringtone and press Select. 4. Scroll or to the ringtone you want and press Select. The ringtone is saved. 5. Press to return to standby. -
Page 28: Access The Phonebook During A Call
Call, press Select. 4. Scroll or to Fast X where the entry is stored, press Select. 5. Scroll or to Key 6. Scroll or to Clear Entry, press Select to confirm. 7. Press to return to standby. 4.10 Access the phonebook during a call 1. During a call, press Names. 2. Press Options and scroll or to select Add Entry, Show Details, Edit Entry or Delete Entry. 4.11 Copy the phonebook to another handset 1. Press Names to enter the phonebook menu. -
Page 29: Calls List
5. Calls list If you have subscribed to Caller ID service, and provided the identity of the caller is not withheld, the number of the caller will be displayed together with the date and time of the call (if provided by the network). NOTES If the caller’s number is stored in your phonebook along with a name, the name will also be displayed. If the number is unavailable, Unavailable will be displayed. Withheld If the caller has withheld their number, will be displayed. -
Page 30: View The Details Of An Entry
View the details of an entry 1. Press Menu, scroll to Calls Lists and press Select. 2. Scroll or to highlight the Calls list (Missed Calls, Received Calls, Dialled Calls) you want. 3. Press Select to confirm. T he most recent number or name if stored in the phonebook is displayed. 4. Scroll or to the entry you want and press Options. Display shows Show Details. Press Select. T he number (or name if stored in the phonebook) and the date and time of the call are displayed. 6. Press to return to standby. Copy a Calls list number to the phonebook Lists and press Select. -
Page 31: Delete The Entire Calls List
Delete the entire Calls list 1. Press Menu, scroll to Calls Lists and press Select. 2. Scroll to Delete Calls and press Select. 3. Scroll or to highlight the Calls list (Missed Calls, Received Calls, Dialled Calls or Calls) you want. Display shows Delete All Calls ?. Press Yes to confirm. 5. Press to return to standby. Calls list... -
Page 32: Reminder
6. Reminder Add a new event Use the C5010A to remind you of details of up to five events such as birthdays, anniversaries or appointments. Up to 24 characters can be entered as the subject. 1. Press Menu, scroll to Reminder and press Select. Event is highlighted. Press Select. If no previous event is stored, Add If events are already stored, they are listed. Press Options. Add Event is highlighted. Press Select. 3. Enter the subject and press Save. 4. Enter the date (DD/MM) and press Save. Enter the time (HH:MM) and press Save. If the current time format setting is 12 hour, select am or pm. 5. Scroll or to Silent or Alarm then press Select. If you press Alarm: Scroll or to Once or Annually then press Select. • If Once is selected, scroll or to select when you want to receive the reminder At event time or 30 min before. Press Select to save. • If Annually is selected, then the alarm will sound at the event’s time. -
Page 33: Show Event Details
Show event details 1. Press Menu, scroll to Reminder and press Select. 2. Stored events are displayed. T he first event is highlighted on the display. If required, scroll to the event you want and press Options. Details and press Select. T he description, date and time of 3. Scroll to Show the reminder are displayed. 4. Press to return to standby. Edit an event 1. Press Menu, scroll to Reminder and press Select. 2. Stored events are displayed. T he first event is highlighted on the display. If required, scroll to the event you want and press Options. Event and press Select. 3. Scroll to Edit 4. Edit the subject and press Save. Press Clear to delete a character, or press and hold Clear to delete all characters. -
Page 34: Delete An Event
Or scroll or to: Save Press Select to save the message in the Drafts folder. Insert Symbol Press Select. T he symbol table is displayed. Press or to highlight the symbol you want then press Insert. Insert Emoticon P ress Select. T he Emoticon table is displayed. Press or to highlight the Emoticon you want then press Insert. Insert Template Press Select. T he list of templates is displayed. Press or to highlight the template you want then press Insert. When sending a message, the display shows Sending Message then Message Sent. Delete an event 1. Press Menu, scroll to Reminder and press Select. 2. Stored events are displayed. T he first event is highlighted on the display. -
Page 35: Clock & Alarm
7. Clock & Alarm If you have subscribed to your network’s Caller ID service, the base automatically sets the date and time of all handsets when you receive the first call. Y ou can also manually set the time on the individual handsets. Set the date and time to Clock & Alarm and press Select. 1. Press Menu, scroll Date & Time is highlighted. Press Select. 3. Enter the date using the format DD/MM/YY e.g. 04/08/12 for 4 August 2012. 4. Enter the time (HH:MM) and press Save. If the current time format setting is 12 hour, scroll or to select am or 5. Press to return to standby. Set the alarm When the alarm is set, the display shows . Each handset can have a different alarm setting. to Clock & Alarm and press Select. -
Page 36: Handset Settings
8. Handset settings Handset ringtone You can set different ringtones for external calls and internal calls. Select from 20 handset ringtones. You will hear a sample ring as you scroll to each ringtone. 1. Press Menu, scroll to Settings and press Select. Handset is highlighted. Press Select. 3. Ringtone is highlighted. Press Select. 4. Scroll or to External Call or Internal Call and press Select. 5. Scroll or to the ringtone that you want and press Select. 6. Press to return to standby. Handset ringer volume The handset has 5 ringer volume settings plus Off. If the volume is set to Off, is displayed. 1. Press Menu, scroll to Settings and press Select. Handset is highlighted. Press Select. 3. Scroll to Ringer Volume and press Select. -
Page 37: Handset Name
Handset name If you are using more than one handset with the C5010A base, you can give each handset a personalised name to easily distinguish between the handsets. A name can be up to 10 characters long. 1. Press Menu, scroll to Settings and press Select. Handset is highlighted. Press Select. 3. Scroll to Handset Name and press Select. 4. Enter the name and press Save. Press Clear to delete a character, or press and hold Clear to delete all characters. 5. Press to return to standby. Display language The available languages include: English, Deutsch, Français, Italiano, Nederlands, Español, T ürkçe, Ελληνικά and Português. 1. Press Menu, scroll to Settings and press Select. Handset is highlighted. Press Select. 3. Scroll to Language and press Select. 4. Scroll or to the language you want and press Select. 5. Press to return to standby. -
Page 38: To Change Menu Colour
To change menu colour Select from 3 menu colours for your handset. The menu colour changes as you scroll to each colour. 1. Press Menu, scroll to Settings and press Select. 2. Set Handset is highlighted. Press Select. 3. Scroll to Menu Colour and press Select. 4. Scroll or to the colour you want and press Select. 5. Press to return to standby. Screensaver When the screensaver is set to Clock, an analogue clock is displayed. The screensaver comes on when the screen backlight switches off in standby. T o change the backlight timeout setting, see “To set light timeout” in the next section. 1. Press Menu, scroll to Settings and press Select. Handset is highlighted. Press Select. 3. Scroll to Screensaver and press Select. 4. Scroll or to Clock or Off then press Select. 5. Press to return to standby. -
Page 39: Auto Talk
5. Press to return to standby. 8.11 Auto talk With Auto T alk switched on, you can answer a call just by lifting the handset off the base or charger. If switched off, you will have to press to answer a call. 1. Press Menu, scroll to Settings and press Select. Handset is highlighted. Press Select. 3. Scroll to Auto Talk and press Select. 4. Scroll or to Off or On then press Select. 5. Press to return to standby. 8.12 Key beep When you press a button on the C5010A handset, you will hear a beep. Y ou can switch it on or off. 1. Press Menu, scroll to Settings and press Select. Handset is highlighted. Press Select. 3. Scroll to Key Beep and press Select. -
Page 40: Base Settings
9. Base settings Base ringtone Select from 5 base ringtones. You will hear a sample ring as you scroll to each ringtone. 1. Press Menu, scroll to Settings and press Select. 2. Scroll to Set Base and press Select. 3. Ringtone is highlighted. Press Select. 4. Scroll or to the ringtone that you want and press Select. 5. Press to return to standby. Base ringer volume The base has 5 ring volume settings plus Off. 1. Press Menu, scroll to Settings and press Select. 2. Scroll to Set Base and press Select. 3. Scroll to Ringer Volume and press Select. 4. Scroll or to display the volume level that you want and press Select. 5. Press to return to standby. -
Page 41: Recall Mode
to All Handsets or Select Handset then press Select. 4. Scroll or Handset, all available handsets are displayed. If you choose Select • Scroll or to the handset you want then press Select. • Rings Scroll or to the number of rings that you want to set: 2, 4 or 6 and press Select. 5. Press to return to standby. Recall mode Recall is useful to access certain network services and PABX /switchboard services. The default recall mode preset in the C5010A is suitable for your country network and therefore you should not need to change it. NOTE The use of the C5010A cannot be guaranteed on all PABX. 1. Press Menu, scroll to Settings and press Select. 2. Scroll to Set Base and press Select. -
Page 42: Restore Default Settings
1. Press Menu, scroll to Settings and press Select. 2. Scroll to Set Base and press Select. 3. Scroll to System PIN and press Select. 4. Enter the old PIN (Default setting = 0000) and press OK. 5. Enter the new PIN and press OK. 6. Re-enter the new PIN and press OK. 7. Press to return to standby. NOTE It is advisable to make a note of your new PIN code and keep it somewhere safe. Restore default settings You can restore the C5010A to its default (original) settings. Resetting the C5010A will not affect the phonebook or Calls list, and all handsets registered to the base will be retained. Only the handset and base settings will be reset. -
Page 43: Default Settings
NOTE mode is set to On, the When is replaced with the and the handset range will be reduced. 9.10 Default settings Handset name HANDSET Key tone Auto pick up Ringer melody (EXT) Melody 3 Ringer melody (INT) Melody 1 Ringer volume Earpiece volume Phonebook Unchanged Call list Unchanged Redial list Unchanged Master PIN 0000 Keypad lock Clock 12:00... -
Page 44: Using Additional Handsets
10. Using additional handsets Up to 5 handsets can be registered to one base station. Additional handsets must be registered to the base before you can use them. • The instructions described below apply specifically to the C5010A handset. If you wish to register another manufacturer’s handset, the instructions may vary. In this case, please refer to the instruction manual of the additional handset. • The System PIN is required to register or de-register handsets. T he default PIN is 0000. 10.1 Registering an additional handset NOTE Handset batteries must be fully charged before you start to register. Hold your handset close to the base during the registration process. Handsets that were supplied with your C5010A base are already registered. -
Page 45: Select A Base
On the base: 1. Press and hold until the base emits a double beep. T he base will remain in registration mode for 90 seconds. On the handset: Follow the registration instructions given in your handset’s user guide. 10.3 Select a base You can register the C5010A handset with up to 4 bases. Once registered, you can switch between bases, for example, bases at home and at work. 1. Press Menu, scroll to Registration and press Select. Base and press Select. 2. Scroll to Select All the base numbers are displayed. use) is shown beside the base number where the handset was previously registered to. Scroll or to the base you want and press Select. The display shows Searching Base X . When registration is complete, the handset returns to standby. 10.4 De-register a handset Use one handset to de-register another. Y ou cannot de-register the handset that you are using. -
Page 46: Room Monitor
11. Room monitor You can use your C5010A handset to monitor the sounds in another room. If the sounds reach a certain level the handset will automatically dial out to a pre-set external number or to another handset. When the Room Monitor is set to On, the handset will display Room Monitor On and only the microphone will be active to monitor the sound levels in the room. Both the speaker and receiver will be set to Off and the handset will not ring if there is an incoming call. 11.1 To switch Room Monitor On 1. Press Menu, scroll to Extra then press Select. Room Monitor is highlighted. Press Select. Mode will be highlighted. to On then press Select. Set to ON is displayed for 2 2. Press Select, scroll seconds. The handset returns to idle screen and display as Room Monitor On. T o switch off Room Monitor press Off. 4. Press to return to standby. 11.2 To change the monitor level The monitor level can be set to High or Low, the default setting is “Low”... - Page 47 Internal 1. Press Select and the registered handset will be listed, for example “Handset 2” . 2. Scroll or to select the handset the Room Monitor will call if the noise levels reach a certain level. Press Select and Set to handset 2 is displayed. NOTE If only one handset is registered the display prompts “Not available” and returns to the previous screen. You must register additional handsets before the handsets will be displayed and make Internal calls. If the Room Monitor is triggered to call a handset or number and the called handset is on a call, an alert tone of 3 beeps will be heard.
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Page 48: Using The Answering Machine
12. Using the answering machine The C5010A answering machine records unanswered calls when it is activated. It can store up to 59 messages within the maximum recording time of 60 minutes. Each message can be up to 3 minutes long. Y our personalised outgoing messages can be up to 3 minutes long. You can operate your answering machine from: • the base. • the handset. • remotely, from another phone (see page 53). 12.1 Base control keys Press to switch the answering machine on/off. Press and hold to enter the outgoing message (OGM) selection mode. Press to play all stored messages. Press to pause or resume playback. Press to stop message playback. Skip to the next message during message playback. Select Answer Only OGM during OGM selection mode. Replay current message. Press twice to skip back to previous message. Select Answer & Record OGM during OGM selection mode. Delete current message during message playback. Press to delete personal OGM during OGM playback. T he pre-recorded OGM is selected and played. Increase speaker volume during message playback. Decrease speaker volume. For more information on outgoing messages (OGM), see page 49. -
Page 49: Answer Delay
12.3 Answer delay Answer delay sets the number of times the C5010A will ring before the answering machine picks up your call and starts playing the outgoing message. Saver. T he default You can change this setting to between 2 - 9 rings or Time setting is 5 rings. 1. Press Menu, scroll to Answer Machine and press Select. 2. Scroll to Answer Settings and press Select. Delay and press Select. 3. Scroll or to Answer 4. Scroll or to the setting you want and press Select. 5. Press to return to standby. NOTE If Time Saver is set, the answering machine will answer after 2 rings during remote access if you have new messages. -
Page 50: Record A Personalised Outgoing Message
12.7 Record a personalised outgoing message You can record personalised outgoing messages up to 3 minutes long for your callers. T he personalised OGM will only play if you set your C5010A to Personal OGM in the answer mode menu. The Answer & Record mode allows your caller to leave a message after the announcement, while the Answer Only mode only allows your caller to hear the announcement. Y ou will be prompted to select the mode before the recording. Machine and press Select. 1. Press Menu, scroll to Answer Message and press Select. 2. Scroll to Outgoing 3. Record is highlighted, press Select. 4. Scroll or to Answer & Record or Answer Only then press Select. The display shows Please speak after the tone. 6. After the tone, speak your message clearly into the handset then press Save to end recording. -
Page 51: Set The Answer Mode And Announcement
12.9 Set the answer mode and announcement The Answer & Record mode allows your caller to leave a message after the announcement, while the Answer Only mode only allows your caller to hear the announcement. Select a pre-recorded or personalised outgoing message as your announcement to the callers. Machine and press Select. 1. Press Menu, scroll to Answer Settings and press Select. 2. Scroll to Answer 3. Scroll to Answer Mode and press Select. 4. Scroll or to Answer & Record or Answer Only then press Select. 5. If there is a personalised outgoing message saved, scroll or to Default OGM or Personal OGM then press Select to confirm. If there is no personalised outgoing message saved, the pre-recorded outgoing message will be selected automatically. 6. Press to return to standby. -
Page 52: Message Playback
NOTE While screening, you can adjust the volume by pressing or . 12.12 Message playback Each message is played back with day and time of the call announced. T he caller’s number is displayed (if stored in the phonebook the name will be displayed). 1. Press Menu, scroll to Answer Machine and press Select. 2. Play is highlighted. Press Select to play by message or scroll to Play All then press Select to play all messages. he options Pause, Repeat Message, Skip Forward, Skip 3. During playback, press Options. T Backward and Delete are displayed. 4. Scroll or to highlight the option and press Select to confirm. 5. At the end of playback, press Back to return to the previous menu level. -
Page 53: Remote Access
When the memory is full, the outgoing message will automatically be set to Answer Only. You must delete old messages before the C5010A can record new messages. 12.14 Remote access Remote access allows you to operate your answering machine and listen to your messages by calling the C5010A from another phone. The default setting is On. 1. Call your C5010A. When you hear the announcement, press *. 2. Enter your 4 digit remote access PIN (default setting = 0000). Y ou will hear a confirmation beep. NOTE You should change this code for additional security, see page 54. -
Page 54: Switch Remote Access On / Off
12.15 Switch remote access On / Off 1. Press Menu, scroll to Answer Machine and press Select. 2. Scroll to Answer Settings and press Select. Access and press Select. 3. Scroll or to Remote 4. Scroll or to Off or On then press Select. 5. Press to return to standby. 12.16 Change the remote access PIN The default remote access PIN is 0000. 1. Press Menu, scroll to Answer Machine and press Select. 2. Scroll to Answer Settings and press Select. -
Page 55: Text Messaging
13. Text messaging Your C5010A can send and receive text messages from participating mobile networks and compatible landline telephones. IMPORTANT You must subscribe to your Network Provider’s Caller ID service so that you can use text messaging and you must not withhold your telephone number. A quarterly fee may be payable, please contact your network provider for more details. 13.1 Subscribe to the text messaging service In some country when you send your first text message from your C5010A you will automatically be registered for the service. -
Page 56: Standard Text Entry
Writing tips Press Clear to delete incorrect characters. Use or to move the cursor through the text, if you want to insert /delete text. Upper & lower case Press to switch between upper case and lower case letters. Maximum number of characters in a text message is 160 (Short). The display shows a character countdown from 160 down to 0 (Unless message size is set to 612 characters [Long]). -
Page 57: Read A New Message
can write and send a new one. 13.5 Read a new message Received messages are stored in the Inbox. 1. The Inbox is opened and the list of messages displayed. If you press Back the message is stored in the Inbox for reading later. 2. In the Inbox scroll (to more recent messages) or (to earlier list of messages) through the list of messages. 3. Highlight the message you want to read and press Read or press Back to return to T ext messaging menu. 4. Press to return to standby. 13.6 Read, forward, delete, view and save numbers of texts in the Inbox When you see the new message alert, if you press Back the message is stored in your Inbox so you can read it later. -
Page 58: Edit Or Send Texts In The Drafts Box
13.7 Edit or send texts in the Drafts box If you save a message to complete or send later it will be stored in the Drafts box. Only one message can be saved in each user’s Drafts box. Messaging is displayed. Press Select. To open the Drafts box, press Menu, Text 2. Scroll or to Drafts and press Select. 3. Press Edit to edit your message content. to Send, Save, Insert Symbol, Insert Emoticon and Insert 4. Press Options and scroll or Template. When sending a message, the display shows Sending Message then Message Sent. 13.8 Forward or delete texts in the Outbox Your C5010A’s outbox is like a redial list. It holds a copy of up to 5 sent messages. When the Outbox is full, a new message replaces the oldest. Messaging is displayed. Press Select. To open the Outbox box, press Menu, Text Scroll or to Outbox and press Select. -
Page 59: Deleting Texts
13.10 Deleting texts Press Menu, Text Messaging is displayed. Press Select scroll or to Delete Messages and press Select. Messages and press Select. 2. Scroll or to Inbox, Drafts, Outbox or All 3. Press Yes to confirm or No to cancel. 4. Press to return to standby. Selecting All messages will delete all messages stored in your Inbox, Outbox and Drafts box. Service Centre numbers To send and receive text messages you need the telephone number of your Network’s text Centre. If you accidentally delete the Outgoing or Incoming Service Centre numbers you will need to re-enter them in order for your text Service to work. Y ou can enter up to 4 Service Centre numbers - two incoming and two outgoing. -
Page 60: Message Alert Tone
13.13 Message alert tone When you receive a text message, the message alert tone will sound. T hese beeps can be switched on or off. Messaging is displayed. Press Select. Scroll or Settings Press Menu, Text to Text and press Select. 2. Scroll or to Message Alert and press Select. 3. Scroll or to On or Off and press Select. 4. Press to return to standby. 13.14 Set message size A standard text message is 160 characters (short). Y ou can set a message to be up to 612 characters (long) and the message will be sent as up to 4 linked messages each up to 160 characters long. Menu, Text Messaging is displayed. Press Select. Scroll or Settings 1. Press to Text and press Select. -
Page 61: Open And Read A Mailbox Text
Messaging is displayed. Press Select. Scroll or Settings Press Menu, Text to Text and press Select. 2. Scroll or to Users and press Select. User 1 is highlighted. Scroll or to select another User. 4. Press Options. Edit is highlighted. Press Select. 5. Enter the user name (up to 8 characters) and press Save. 6. Use the single digit mailbox number displayed or enter your own single digit mailbox number then press Save. 7. Enter a 4-digit mailbox PIN and press Save. 8. Enter the PIN again and press Save. 9. Press to return to standby. 13.16 Open and read a mailbox text Once mailboxes have been set, when you open the T ext Messaging menu, the mailboxes in use will be displayed. Y ou can open the General User Mailbox without any PIN but each user area requires you to enter the 4-digit PIN. -
Page 62: Edit A User Mailbox
13.17 Edit a user mailbox Press Menu, Text Messaging is displayed. Press Select. Scroll or to the mailbox you want to edit and press Select. 2. Enter the 4 digit mailbox PIN and press OK. Settings and press Select. 3. Scroll or to Text 4. Scroll or to Users and press Select. 5. Scroll or to the user mailbox you want to edit and press Options. 6. Edit is highlighted, press Select. 7. Enter the current mailbox PIN and press OK. 8. Enter the new name and press Save. 9. Enter the new one-digit mailbox number and press Save. 10. Enter the new 4-digit mailbox PIN and press Save. 11. Re-enter new 4-digit the PIN and press Save. 12. Press to return to standby. 13.18 Delete a user mailbox Press Menu, Text Messaging is displayed. Press Select. Scroll or to the mailbox you want to edit and press Select. -
Page 63: Help
14. Help No dial tone • Use only the telephone line cord supplied. • Check that the telephone line cord is connected properly. • Check that the mains power is connected properly and switched on. No display • Check that the batteries are inserted correctly and fully charged. Use only approved rechargeable batteries supplied. • Check that the handset is switched on. Press and hold • Reset the base by removing the batteries and disconnecting the mains power. Wait for around 15 seconds before connecting it again. Allow up to one minute for the handset and base to synchronize. searching icon flashes and the dispaly shows • Handset is out of range. Move closer to the base. • Make sure that the handset is registered to the base, see page 44. • Check that the mains power is connected properly and switched on. Keypad does not seem to work • Check that the keypad lock is not on, see page 22. -
Page 64: Handset Does Not Ring
Handset does not ring • The handset ringer volume may be set to Off, see page 36. Base unit does not ring • The base ringer volume may be set to Off, see page 40. Noise interference on my phone or on other electrical equipment nearby • Place your C5010A at least one metre away from electrical appliances or any metal obstructions to avoid any risk of interference. Answering machine will not record new messages • Is the recording memory full? Play and delete messages, see page 52. • Is the OGM set to Answer Only? Change the OGM to Answer & Record, see page 51. • Make sure you don’t have a network answering service taking the messages, to check dial 1571. -
Page 65: General Information
15. General information IMPORTANT This equipment is not designed to make emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchboards in Europe. Important safety instructions Follow these safety precautions when using your phone to reduce the risk of fire, electric shock, and injury to persons or property:... -
Page 66: Battery Safety Instructions
• Follow all warnings and instructions marked on the product. • Do not install this product near a bath tub, sink, or shower. • Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company. • Do not place this product on an unstable cart, stand, or table. T his product may fall, causing serious damage to the product. • Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation. • Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean this phone. • Use only the power supply that came with this unit. Using other power supplies may damage the unit. • Because this phone operates on electricity, you should have at least one phone in your home that could operate without electricity in the case the power in your home goes out. • To avoid interference to nearby appliances, do not place the base of the phone on or near a T V, microwave oven, or VCR. Battery Safety Instructions • Do not burn, disassemble, mutilate, or puncture the battery. T he battery contains toxic materials that could be released, resulting in injury. IMPORTANT There is a risk of explosion if you replace the battery with an incorrect battery type. -
Page 67: Product Disposal Instructions
Product disposal instructions for residential users When you have no further use for it, please remove any batteries and dispose of them and the product according to your local authority’s recycling processes. For more information, please contact your local authority or the retailer where the product was purchased. Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal. Consumer Products and Accessories Warranty Thank you for purchasing this Motorola branded product manufactured under license by Suncorp T echnologies Limited, 3001-3005 China Resources Building, 26 Harbour Road, Wan Chai, Hong Kong. (“SUNCORP”) What Does this Warranty Cover? Subject to the exclusions contained below, SUNCORP warrants that this Motorola branded product (“Product”) or certified accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. T his Limited Warranty is your exclusive warranty and is not transferable. - Page 68 What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION T HE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED T O T HE DURATION OF THIS LIMITED WARRANTY, OTHERWISE T HE REPAIR OR REPLACEMENT PROVIDED UNDER T HIS EXPRESS LIMITED WARRANTY IS T HE EXCLUSIVE REMEDY OF T HE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA OR SUNCORP BE LIABLE, WHETHER IN CONTRACT OR T ORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF T HE PURCHASE PRICE OF T HE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH T HE ABILITY OR INABILITY T O USE T HE PRODUCTS OR ACCESSORIES T O T HE FULL EXTENT T HESE DAMAGES MAY BE DISCLAIMED BY LAW.
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Page 69: Technical Information
(cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola or SUNCORP are excluded from coverage. Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage. Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, SUNCORP or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage. How to Obtain Warranty Service or Other Information? To obtain service or information, please call: 0800 0820750. -
Page 70: Connecting To A Switchboard
Connecting to a switchboard This product is intended for use within Europe for connection to the public telephone network. Recall You may need to use the recall function if you are connected to a switch. Contact your PABX supplier for further information. General information... - Page 71 Suncorp declares that the following products: Brandname: Motorola Type: C5011A, C5012A, C5013A, C5014A Descriptions: DECT phone with telephone answering machine (C501xA) and their multi-handset versions. to which this declaration related is in conformity with the essential requirements of the following directives of the Council of the European Communities: R&TTE Directive (1999/5/EC)
- Page 72 Manufactured, distributed or sold by Suncorp T echnologies Ltd., official licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2012 Motorola Mobility LLC. All rights reserved. Version 3 (UK)