Troubleshooting - iskn iSKETCHNOTE PACK User Manual

If your Slate is not working correctly, make sure that:
 Your Slate is on and charged
 You are using the pens provided in your iSketchnote pack
 Your iPad's Bluetooth is activated
 There are no magnetic objects on or around your Slate (iskn pen, telephone,
magnet, etc.)
 Your Slate is connected to the iSketchnote app (the orange X does not appear
on the app's Bluetooth connection icon)
 The Slate recognizes the pen (lower LED blinks white)
 Restart the app and the Slate if the problem persists
If following these tips does not solve the issue(s) you encounter, please visit our online
support: http://support.iskn.co/hc/en
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iPad is a trademark (®) of Apple Inc.| Windows is a trademark (® de Microsoft Corporation |Bluetooth is a trademark (®) of
Taking your first steps with the iSketchnote pack

TROUBLESHOOTING

Bluetooth SIG, Inc.
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