Ingenico iCT200 Series Quick Start Manual

Quick Start Guide
DOCUMENT D'EXECUTION
INGENICO_TD.ai
INFORMATIONS GENERALES COULEURS UTILISEES APPROBATION
Client: INGENICO
iCT200 Series / with ML30 PIN Pad
Date : 10 DEC 2013
7540 C 1795 C
Utilisation: Impression en tons
directs.
Ne pas utiliser pour application
écran.

GETTING STARTED

Set up the terminal and PIN Pad in a convenient location. Plug the Power Supply Unit into a mains
socket and plug the Power Jack Plug into the power socket on the 'Magic Cable' connector unit.
Plug the telephone lead into the BT socket and the IN socket on the 'Magic Cable' connector unit.
To connect the Ethernet (Broadband) socket you will need a router or wall mounted Ethernet socket.
Switch on the mains power and follow the display prompts. After a short initialisation process the
main READY prompt will be displayed, the terminal is now ready to use.

SUPERVISOR PASSWORD

The default Supervisor Password is 0000. Note: You will be prompted to change this.

FUNCTION AND MENU KEYS

F1-F4 Keys: Function keys which enable scrolling up and down menus.
Menu Key: To enter the application menus press this key from the READY
prompt. Pressing the key again moves to the next menu (if available).
Correction Keys: When entering numbers or letters, the yellow CLEAR
key deletes one character at a time, whilst the red CANCEL key deletes
the entire line (this key also cancels transactions).
Confirmation Key: The green ENTER key is used to confirm
anything that has been typed into the terminal.
Paper Feed Key: To test the feeding of the paper through the printer,
press and hold the CLEAR key.

THE CHIP CARD READER

Customer cards must be inserted into the PIN Pad (ML30) with the chip facing upwards. Push the
card fully into the slot below the keypad and follow the instructions on screen. DO NOT remove the
card until instructed to do so.
If you see a BAD READ message, check the card orientation and try again. After three bad reads, the
terminal (iCT) may prompt you to swipe the card.

PERFORMING A SALE TRANSACTION

A sale transaction may be initiated from the READY prompt by keying in the transaction amount and
pressing ENTER. Follow the terminal prompts to Insert/Swipe/Present the customer's card. Cards
may be inserted or presented on the PIN Pad but may only be swiped on the terminal. Note: You will
only be given the option to present the customer's card if the transaction value is below the maximum
Contactless limit. If your terminal is configured for 'Card Details First' please refer to the relevant
section of the full User Guide available at www.ingenico.co.uk/userguides.
Insert the customer's card into the PIN Pad or Swipe the card/Key in the card number on the
terminal. The customer must enter their PIN code if requested. Important: Never ask the
customer to divulge their PIN.
The terminal will now dial out to the acquirer for authorisation. If the transaction is authorised then
an 'Auth Code' will be displayed and printed on the receipt. The terminal will print two receipts. The
Customer Copy will be printed first, then once you press ENTER the Merchant Copy will be printed.
Please refer to the brochure enclosed with your terminal for important safety information regarding the equipment and its use,
and to the terminal User Guide which you can find online at www.ingenico.co.uk for other relevant compliance information.
(if configured)