Page 2 Raritan, Inc. © Copyright 2015 Raritan, Inc. All third-party software and hardware mentioned in this document are registered trademarks or trademarks of and are the property of their respective holders.
Page 3: Table Of Contents
Contents Chapter 1 Introduction Overview ............................1 What's New in Help ........................1 Package Contents .......................... 2 KX III Device Photos and Features ....................2 Hardware ..........................2 Software ..........................3 Dominion KX3-832....................... 4 Dominion KX3-864....................... 6 Supported Users and Ports per Model ................7 KX III Remote and Local Console Interfaces .................
Page 4 Contents KX III Local Console Interface ..................... 27 Chapter 4 Virtual Media Overview ............................28 Prerequisites for Using Virtual Media ..................29 KX III Virtual Media Prerequisites ..................29 Remote PC VM Prerequisites .................... 29 Target Server VM Prerequisites ..................29 CIMs Required for Virtual Media ..................
Page 5 Contents USB Profiles ..........................47 Keyboard ............................48 Send Ctrl+Alt+Del Macro ....................48 Send LeftAlt+Tab (Switch Between Open Windows on a Target Server) ......48 Setting CIM Keyboard/Mouse Options ................48 Send Text to Target ......................48 Keyboard Macros....................... 49 Build a New Macro......................
Page 6 Contents Remote Power Management via Virtual KVM Client (VKC) or Active KVM Client (AKC) ... 83 Version Information - Virtual KVM Client ..................83 Chapter 6 Active KVM Client (AKC) Help Overview ............................84 Recommended Minimum Active KVM Client (AKC) Requirements ..........84 AKC Supported Microsoft .NET Framework ................
Page 7 Contents Scan for Targets ......................103 Changing a Password ........................ 104 Managing Favorites ........................105 Enable Favorites ......................106 Access and Display Favorites ..................107 Discovering Devices on the Local Subnet ............... 107 Discovering Devices on the KX III Subnet ............... 108 Chapter 9 KX III Local Console Overview ............................
Page 8 Contents Connecting the Paragon II to the KX III ..................132 Appendix C Specifications Hardware ........................... 133 KX III Dimensions and Physical Specifications ............... 133 KX III Supported Target Server Video Resolutions ............136 KX III Supported Local Port DVI Resolutions ..............138 Target Server Video Resolution Supported Connection Distances and Refresh Rates .
Page 9 Contents Cannot Write To/From a File from a Mac Client .............. 164 Virtual Media via VKC and AKC in a Windows Environment .......... 165 Virtual Media Not Refreshed After Files Added ............... 166 Virtual Media Linux Drive Listed Twice................166 Accessing Virtual Media on a Windows 2000 ..............
Page 10 Contents Appendix E Frequently Asked Questions General FAQs ..........................177 Remote Access .......................... 179 Universal Virtual Media ......................182 Bandwidth and KVM-over-IP Performance ................184 IPv6 Networking ......................... 188 Servers ............................189 Blade Servers ..........................190 Installation ..........................192 Local Port - KX IIII ........................194 Extended Local Port ........................
Page 11: Chapter 1 Introduction
KVM Client (AKC) New feature that collects image, video and text files, and then bundles them in a zip file so it can be sent to Raritan Technical Support. The ciles are collect by selecting a single menu command from the Tools menu in either the Virtual KVM Client (VKC) or Active...
Page 12: Package Contents
Chapter 1: Introduction  Restore KX II Backup File to a KX III To help customers migrating from the previous generation KX II to KX III, the KX III can restore (i.e. import) a backup file exported from the KX II to populate many of the KX III’s settings and options - Applying KX II Appliance Setting to a KX III Using a Backup/Restore File Package Contents...
Page 13: Software
Chapter 1: Introduction  DVI support via a standard DVI cable  ® ® Remote access and power management from an iPhone or iPad  Support for tiering in which a base KX III device is used to access multiple other tiered devices ...
Page 14: Dominion Kx3-832
 IPv4 and IPv6 support  Power control associated directly with servers to prevent mistakes  Integration with Raritan's CommandCenter Secure Gateway (CC- SG) management unit  CC Unmanage feature to remove device from CC-SG control  Support of Raritan PX1 and PX2 appliances...
Page 15 Chapter 1: Introduction Diagram key Dual Power AC 100V/240V Dual 10/100/1000 Ethernet access Local USB ports DVI-D port 32 KVM ports for UTP Cabling (Cat5/5e/6) Tier port for tiering devices Modem port for external modems...
Page 16: Dominion Kx3-864
Chapter 1: Introduction Dominion KX3-864 KX3-864 Photos KX3-864 Features Diagram key Dual Power AC 100V/240V Dual 10/100/1000 Ethernet access Local USB ports DVI-D port 64 KVM ports for UTP Cabling (Cat5/5e/6) Tier port for optional tiering devices...
Page 17: Supported Users And Ports Per Model
Chapter 1: Introduction Diagram key Modem port for optional external modems Supported Users and Ports per Model Model Ports Remote users KX3-864 KX3-832 KX3-808 KX3-464 KX3-432 KX3-416 KX3-232 KX3-216 KX3-132 KX3-116 KX3-108 KX III Remote and Local Console Interfaces Use the Remote Console interface to configure and manage the KX III over a network connection.
Page 18: Kx Iii Kvm Client Applications
KVM Client help is provided as part of KX III online help. Online help is accompanied by the KX III Quick Setup Guide, which can be found on the Raritan Firmware, Upgrades and Documentation page of Raritan's website (http://www.raritan.com/support/firmware-and- documentation).
Page 19: Chapter 2 Getting Started
If you have not already done so, install and configure KX III. See the KX III Quick Setup Guide that came with the KX III device or download it from the Raritan Support website http://www.raritan.com/support. Allow Pop-Ups Regardless of the browser used, you must allow pop-ups from the device's IP address to launch the KX III Remote Console.
Page 20: Java Validation And Access Warning
When logging in to KX III, Java 1.7 prompts you to validate KX III, and to allow access to the application. Raritan recommends installing an SSL certificate in each KX III device in order to reduce Java warnings, and enhance security. See SSL Certificates...
Page 21: Example 1: Import The Certificate Into The Browser
Chapter 2: Getting Started Example 1: Import the Certificate into the Browser In this example, you import the Certificate into the browser. Steps Open an IE browser, then log in to KX III. ™ Click More Information on the first Java security warning.
Page 22 Chapter 2: Getting Started Steps Click the Content tab. Click Certificates. The Certificate Import Wizard opens and walks you through each step.  File to Import - Browse to locate the Certificate  Certificate Store - Select the location to store the Certificate Click Finish on the last step of the Wizard.
Page 23: Example 2: Add The Kx Iii To Trusted Sites And Import The Certificate
Chapter 2: Getting Started Example 2: Add the KX III to Trusted Sites and Import the Certificate In this example, the KX III's URL is added as a Trusted Site, and the Self Signed Certificate is added as part of the process. Steps Open an IE browser, then select Tools >...
Page 24 Chapter 2: Getting Started Steps Open an IE browser, then log in to KX III. ™ Click More Information on the first Java security warning. Click View Certificate Details on the More Information dialog. You are prompted to install the certificate. Follow the wizard steps. For details see, Example 1: Import the Certificate into the Browser (on page 11)
Page 25: Converting A Binary Certificate To A Base64-Encoded Der Certificate (Optional)
Chapter 2: Getting Started Converting a Binary Certificate to a Base64-Encoded DER Certificate (Optional) KX III requires an SSL certificate in either Base64-Encoded DER format or PEM format. If you are using an SSL certificate in binary format, you cannot install it. However, you can convert your binary SSL certificate.
Page 26 Chapter 2: Getting Started The Certificate Export Wizard opens. Click Next to start the Wizard. Select "Base-64 encoded X.509" in the second Wizard dialog.
Page 27: Logging In To The Kx Iii
Chapter 2: Getting Started Click Next to save the file as a Base-64 encoded X.509. You can now install the certificate on your KX III. Logging In to the KX III Log in to your KX III Remote Console from any workstation with network ™...
Page 28: Chapter 3 Kx Iii Interface And Navigation
Chapter 3 KX III Interface and Navigation In This Chapter Overview ....................18 KX III Remote Console Interface ............. 18 KX III Local Console Interface ..............27 Overview The KX III Remote Console and the KX III Local Console interfaces provide a web-based interface for device configuration and administration, as well as target server list and selection.
Page 29: Port Access Page (Remote Console Display)
Chapter 3: KX III Interface and Navigation Port Access Page (Remote Console Display) After a successful login, the Port Access page opens listing all ports along with their status and availability. Ports connected to KVM target servers (blades and standard servers) are displayed in blue.
Page 30 Chapter 3: KX III Interface and Navigation Blade Chassis - Port Access Page The blade chassis is displayed in an expandable, hierarchical list on the Port Access page, with the blade chassis at the root of the hierarchy and the individual blades labeled and displayed below the root. Use the Expand Arrow icon next to the root chassis to display the individual blades.
Page 31 Chapter 3: KX III Interface and Navigation View by Group Tab The View by Group tab displays blade chassis, 'standard' port groups, and dual video port groups. Click the Expand Arrow icon next to a group to view the ports assigned to the port group. View by Search Tab The View by Search tab allows you to search by port name.
Page 32: Port Action Menu
Chapter 3: KX III Interface and Navigation Port Action Menu When you click a Port Name in the Port Access list, the Port Action menu appears. Choose the desired menu option for that port to execute it. Note that only currently available options, depending on the port's status and availability, are listed in the Port Action menu.
Page 33 Chapter 3: KX III Interface and Navigation Switch From  Switch From - Switches from an existing connection to the selected port (KVM target server) This menu item is available only for KVM targets, and only when a Virtual KVM Client is opened. Note: This menu item is not available on the KX III Local Console.
Page 34 Chapter 3: KX III Interface and Navigation Note: This menu item is not available on the KX III Local Console. The only way to disconnect from the switched target in the Local Console is to use the hot key. Power On ...
Page 35 Chapter 3: KX III Interface and Navigation Power Cycle  Power Cycle - Power cycles the target server through the associated outlets This option is visible only when there are one or more power associations to the target, and when the user has permission to operate this service.
Page 36: Left Panel
Chapter 3: KX III Interface and Navigation Left Panel The left panel of the KX III interface contains the following information. Note that some information is conditional - meaning it is displayed based on your role, features being used and so on. Conditional information is noted here.
Page 37: Kx Iii Local Console Interface
Chapter 3: KX III Interface and Navigation Information Description When displayed? PowerIn1 Status of the power 1 Always outlet connection. Either on or off, or Auto-detect PowerIn2 Status of the power 2 Always outlet connection. Either on or off, or Auto-detect Configured As If you are using a tiering When the KX III is...
Page 38: Chapter 4 Virtual Media
Chapter 4 Virtual Media In This Chapter Overview ....................28 Prerequisites for Using Virtual Media ............29 Mounting Local Drives ................30 Supported Tasks Via Virtual Media ............30 Supported Virtual Media Types ............... 31 Supported Virtual Media Operating Systems .......... 31 Number of Supported Virtual Media Drives ..........
Page 39: Prerequisites For Using Virtual Media
Chapter 4: Virtual Media Prerequisites for Using Virtual Media KX III Virtual Media Prerequisites  For users requiring access to virtual media, the KX III permissions must be set to allow access to the relevant ports, as well as virtual media access (VM Access port permission) for those ports.
Page 40: Mounting Local Drives
Chapter 4: Virtual Media Mounting Local Drives This option mounts an entire drive, which means the entire disk drive is mounted virtually onto the target server. Use this option for hard drives and external drives only. It does not include network drives, CD-ROM, or DVD-ROM drives. Notes on Mounting Local Drives ®...
Page 41: Supported Virtual Media Types
USB mass storage devices  PC hard drives  ISO images (disk images) ISO9660 is the standard supported by Raritan. However, other ISO standards can be used.  Digital audio devices* Conditions when Read/Write is Not Available Virtual media Read/Write is not available in the following situations: ...
Page 42: Number Of Supported Virtual Media Drives
Chapter 4: Virtual Media Number of Supported Virtual Media Drives With the virtual media feature, you can mount up to two drives (of different types) that are supported by the USB profile currently applied to the target. These drives are accessible for the duration of the KVM session.
Page 43: Mounting Cd-Rom/Dvd-Rom/Iso Images
You can access the media just like any other drive. Mounting CD-ROM/DVD-ROM/ISO Images This option mounts CD-ROM, DVD-ROM, and ISO images. Note: ISO9660 format is the standard supported by Raritan. However, other CD-ROM extensions may also work. To access a CD-ROM, DVD-ROM, or ISO image: 1.
Page 44 Chapter 4: Virtual Media 2. For internal and external CD-ROM or DVD-ROM drives: a. Choose the Local CD/DVD Drive option. b. Choose the drive from the Local CD/DVD Drive drop-down list. All available internal and external CD and DVD drive names will be populated in the drop-down list.
Page 45: Disconnect From Virtual Media Drives
Chapter 4: Virtual Media Disconnect from Virtual Media Drives To disconnect the virtual media drives:  For local drives, choose Virtual Media > Disconnect Drive.  For CD-ROM, DVD-ROM, and ISO images, choose Virtual Media > Disconnect CD-ROM/ISO Image. Note: In addition to disconnecting the virtual media using the Disconnect command, simply closing the KVM connection closes the virtual media as well.
Page 46: Virtual Media In A Mac Environment
This feature is only required when using virtual media to access file server ISO images. ISO9660 format is the standard supported by Raritan. However, other CD-ROM extensions may also work. Note: SMB/CIFS support is required on the file server. Use the Remote Console File Server Setup page to designate the files server(s) and image paths that you want to access using virtual media.
Page 47 Chapter 4: Virtual Media  Image Path - Full path name of the location of the ISO image. For example, /sharename0/path0/image0.iso, \sharename1\path1\image1.iso, and so on. Note: The host name cannot exceed 232 characters in length. 4. Click Save. All media specified here are now available for selection in the Map Virtual Media CD/ISO Image dialog.
Page 48: Chapter 5 Virtual Kvm Client (Vkc) Help
Chapter 5 Virtual KVM Client (VKC) Help In This Chapter Overview ....................39 Recommended Minimum Virtual KVM Client (VKC) Requirements ..39 Virtual KVM Client Java Requirements - KX III ........40 Proxy Server Configuration for Use with Virtual KVM Client (VKC) and Active KVM Client (AKC) .................
Page 49: Overview
IMPORTANT: Refreshing your browser closes the Virtual KVM Client connection, so exercise caution. Recommended Minimum Virtual KVM Client (VKC) Requirements Raritan recommends the Virtual KVM Client (VKC) machines meet the following minimum requirements for use with KX III.  Client machine with either a - ...
Page 50: Virtual Kvm Client Java Requirements - Kx Iii
Chapter 5: Virtual KVM Client (VKC) Help Virtual KVM Client Java Requirements - KX III ™ Java 1.7 is required to use the Java-based Virtual KVM Client (VKC). Proxy Server Configuration for Use with Virtual KVM Client (VKC) and Active KVM Client (AKC) When the use of a Proxy Server is required, a SOCKS proxy must also be provided and configured on the remote client PC.
Page 51: Connect To A Target From Virtual Kvm Client (Vkc) Or Active Kvm Client (Akc)
Chapter 5: Virtual KVM Client (VKC) Help Connect to a Target from Virtual KVM Client (VKC) or Active KVM Client (AKC) Once you have logged on to the KX III Remote Console, access target servers via the Virtual KVM Client (VKC) or Active KVM Client (AKC). To connect to an available server: 1.
Page 52: Configuring Connection Properties
Chapter 5: Virtual KVM Client (VKC) Help Configuring Connection Properties Access Connection Properties To access connection properties: Click Connection > Properties, or click the Connection... icon to open the Connection Properties dialog. About Connection Properties The Virtual KVM Client (VKC) and Active KVM Client (AKC) support connection property management.
Page 53: Default Connection Property Settings - Optimized For Best Performance
Chapter 5: Virtual KVM Client (VKC) Help Default Connection Property Settings - Optimized for Best Performance KX III comes configured to provide optimal performance for the majority of video streaming conditions. Default connection settings are:  Optimized for: Text Readability - video modes are designed to maximize text readability.
Page 54: Optimize For: Selections
Chapter 5: Virtual KVM Client (VKC) Help Optimize for: Selections Text Readability When Text Readability is selected, all video modes are designed to provide high-quality, readable text. This setting is ideal when working with computer GUIs, such as when performing server administration and so on. When working in full color video modes, a slight contrast boost is provided, and text is sharper.
Page 55: Noise Filter
Chapter 5: Virtual KVM Client (VKC) Help In general, moving the slider to the left results in higher quality at the cost of higher bandwidth and, in some cases, lower frame rate. Moving the slider to the right enables stronger compression, reducing the bandwidth per frame, but video quality is reduced.
Page 56: Connection Information
Horizontal Resolution - The target server horizontal resolution.  Vertical Resolution - The target server vertical resolution.  Refresh Rate - Refresh rate of the target server.  Protocol Version - Raritan communications protocol version. Access and Copy Connection Information...
Page 57: Usb Profiles
Chapter 5: Virtual KVM Client (VKC) Help Steps Click Connection > Info... to open the Connection Info dialog. Click Copy to Clipboard. Paste the information in a file of your choosing. USB Profiles Set a USB profile for a target server from the Virtual KVM Client (VKC) by clicking USB Profile in the menu, then selecting from the menu choices.
Page 58: Keyboard
Chapter 5: Virtual KVM Client (VKC) Help Keyboard Send Ctrl+Alt+Del Macro Due to its frequent use, a Ctrl+Alt+Delete macro is preprogrammed. Selecting Keyboard > Send Ctrl+Alt+Del, or clicking on the Ctrl+Alt+Delete button in the toolbar sends this key sequence to the server or to the KVM switch to which you are currently connected.
Page 59: Keyboard Macros
Chapter 5: Virtual KVM Client (VKC) Help 4. Click OK. Keyboard Macros Keyboard macros ensure that keystroke combinations intended for the target server are sent to and interpreted only by the target server. Otherwise, they might be interpreted by the computer on which the Virtual KVM Client (VKC) is running (your client PC).
Page 60: Import Macros
Chapter 5: Virtual KVM Client (VKC) Help a. To remove a step in the sequence, select it and click Remove. b. To change the order of steps in the sequence, click the step and then click the up or down arrow buttons to reorder them as needed.
Page 61: Export Macros
Chapter 5: Virtual KVM Client (VKC) Help  Click Yes to replace the existing macro with the imported version.  Click Yes to All to replace the currently selected and any other duplicate macros that are found.  Click No to keep the original macro and proceed to the next macro ...
Page 62: Video Properties
Chapter 5: Virtual KVM Client (VKC) Help 4. Select the folder to save the macro file to, enter a name for the file and click Save. If the macro already exists, you receive an alert message. 5. Select Yes to overwrite the existing macro or No to close the alert without overwriting the macro.
Page 63: Calibrating Color
Chapter 5: Virtual KVM Client (VKC) Help Calibrating Color Use the Calibrate Color command to optimize the color levels (hue, brightness, saturation) of the transmitted video images. The color settings are on a target server-basis. Note: The Calibrate Color command applies to the current connection only.
Page 64 Warning: Exercise caution when changing the Clock and Phase settings. Doing so may result in lost or distorted video and you may not be able to return to the previous state. Contact Raritan Technical Support before making any changes. Horizontal Offset - Controls the horizontal positioning of the target server display on your monitor.
Page 65: Screenshot From Target Command (Target Screenshot)
Chapter 5: Virtual KVM Client (VKC) Help Note: Some Sun background screens, such as screens with very dark borders, may not center precisely on certain Sun servers. Use a different background or place a lighter colored icon in the upper left corner of the screen.
Page 66: Mouse Options
Chapter 5: Virtual KVM Client (VKC) Help Mouse Options You can operate in either single mouse mode or dual mouse mode. When in a dual mouse mode, and provided the option is properly configured, the mouse cursors align. When controlling a target server, the Remote Console displays two mouse cursors - one belonging to your KX III client workstation, and the other belonging to the target server.
Page 67: Dual Mouse Modes
Chapter 5: Virtual KVM Client (VKC) Help Dual Mouse Modes Absolute Mouse Synchronization In this mode, absolute coordinates are used to keep the client and target cursors in synch, even when the target mouse is set to a different acceleration or speed. This mode is supported on servers with USB ports and is the default mode for virtual media CIMs.
Page 68 To be sure to avoid any problems with this function, Raritan recommends you do not have file icons or folder icons in the upper left corner of your desktop.
Page 69 Chapter 5: Virtual KVM Client (VKC) Help Standard Mouse Mode Standard Mouse mode uses a standard mouse synchronization algorithm. The algorithm determines relative mouse positions on the client and target server. In order for the client and target mouse cursors to stay in synch, mouse acceleration must be disabled.
Page 70: Single Mouse Mode
Chapter 5: Virtual KVM Client (VKC) Help Single Mouse Mode Single Mouse mode uses only the target server mouse cursor; the client mouse cursor no longer appears onscreen. Note: Single mouse mode does not work on Windows or Linux targets when the client is running on a Virtual Machine.
Page 71 Chapter 5: Virtual KVM Client (VKC) Help  Japanese  United Kingdom  Korean (Korea)  French (Belgium)  Norwegian (Norway)  Portuguese (Portugal)  Danish (Denmark)  Swedish (Sweden)  German (Switzerland)  Hungarian (Hungary)  Spanish (Spain)  Italian (Italy) ...
Page 72 Turkish Keyboards If using a Turkish keyboard, you must connect to a target server through the Active KVM Client (AKC). It is not supported by other Raritan clients. Slovenian Keyboards The < key does not work on Slovenian keyboards due to a JRE limitation.
Page 73: Client Launch Settings
Chapter 5: Virtual KVM Client (VKC) Help Language Configuration method Japanese System Settings (Control Center) System Settings (Control Center) Korean System Settings (Control Center) Belgian Keyboard Indicator Norwegian Keyboard Indicator Danish Keyboard Indicator Swedish Keyboard Indicator Hungarian System Settings (Control Center) Spanish System Settings (Control Center) Italian...
Page 74 Chapter 5: Virtual KVM Client (VKC) Help b. Use 'Select From Detected Monitors' to select from a list of monitors that are currently detected by the application. If a previously selected monitor is no longer detected, 'Currently Selected Monitor Not Detected' is displayed. ...
Page 75: Configuring Port Scan Settings In Vkc And Akc
Chapter 5: Virtual KVM Client (VKC) Help Configuring Port Scan Settings in VKC and AKC Configuring port scan options in VKC and AKC applies to scanning from the KX III Remote Console. To configure port scan options for the Local Console, see Configure Local Console Scan Settings (on page 116)
Page 76: Collecting A Diagnostic Snapshot Of The Target
The "snapshot" function generate log files and image files from the target. It then bundles these files in a zip file that can be sent to Raritan Technical Support in order to help diagnose technical problems you may be encountering.
Page 77 Chapter 5: Virtual KVM Client (VKC) Help  Log.txt file: These are the client logs. Note that the logs are included even if you have not enabled information to be captured in them. VKC uses internal memory to capture the information in this case. Collect a Diagnostic Snapshot from the Virtual KVM Client (VKC) or Active KVM Client (AKC)
Page 78 Chapter 5: Virtual KVM Client (VKC) Help To capture a diagnostic snapshot: Steps Access a target via Virtual KVM Client (VKC) or Active KVM Client (AKC), and then click Tools > Collect a Diagnostic Snapshot. Several messages are displayed as the information is collected. You are prompted to save the zip file containing the diagnostic files.
Page 79: View Options
Chapter 5: Virtual KVM Client (VKC) Help View Options View Toolbar You can use the Virtual KVM client with or without the toolbar display. To toggle the display of the toolbar (on and off):  Choose View > View Toolbar. View Status Bar By default, the status bar is displayed at the bottom of the target window.
Page 80: Full Screen Mode
Chapter 5: Virtual KVM Client (VKC) Help Full Screen Mode When you enter Full Screen mode, the target's full screen is displayed and acquires the same resolution as the target server. The hot key used for exiting this mode is specified in the Options dialog, Tool Options (on page 60).
Page 81: Smart Cards
Chapter 5: Virtual KVM Client (VKC) Help Smart Cards Using the KX III, you are able to mount a smart card reader onto a target server to support smart card authentication and related applications. For a list of supported smart cards, smart card readers, and additional system requirements, see Smart Card Minimum System Requirements, CIMs and Supported/Unsupported Smart Card...
Page 82: Smart Card Reader Detected
Chapter 5: Virtual KVM Client (VKC) Help Smart Card Reader Detected After a KVM session is established with a target server, a Smart Card menu and button are available in VKC and AKC. Once the Smart Card button is selected or Smart Card is selected from the menu, the smart card readers that are detected as attached to the remote client are displayed in a dialog.
Page 83: Update A Smart Card Reader
Chapter 5: Virtual KVM Client (VKC) Help Update a Smart Card Reader To update the smart card in the Select Smart Card Reader dialog:  Click Refresh List if a new smart card reader has been attached to the client PC. Send Smart Card Remove and Reinsert Notifications To send smart card remove and reinsert notifications to the target:...
Page 84: Digital Audio
Note: Audio CDs are not supported by virtual media so they do not work with the audio feature. Before you begin using the audio feature, Raritan recommends you review the audio related information documented in the following sections of Help: ...
Page 85: Digital Audio Vkc And Akc Icons
Chapter 5: Virtual KVM Client (VKC) Help Digital Audio VKC and AKC Icons Audio Icon name Description icons Speaker These icons are located in status bar at the bottom of the client window. Green, blinking waves indicate an audio playback session is currently streaming. A black speaker icon is displayed when the session is muted.
Page 86: Recommendations For Audio Connections When Pc Share Mode Is Enabled
Chapter 5: Virtual KVM Client (VKC) Help Recommendations for Audio Connections when PC Share Mode is Enabled If you are using the audio feature while running PC Share mode, audio playback and capture are interrupted if an additional audio device is connected to the target.
Page 87 Chapter 5: Virtual KVM Client (VKC) Help In practice, the bandwidth used when an audio device connects to a target is higher due to the keyboard and video data consumed when opening and using an audio application on the target. A general recommendation is to have at least a 1.5MB connection before running playback and capture.
Page 88: Saving Audio Settings
Chapter 5: Virtual KVM Client (VKC) Help Saving Audio Settings Audio device settings are applied on a per KX III device basis. Once the audio devices settings are configured and saved on the KX III, the same settings are applied to it. ®...
Page 89: Connecting And Disconnecting From A Digital Audio Device
Chapter 5: Virtual KVM Client (VKC) Help Operating System Audio Playback Support Review the table shown here to see which Raritan client works with audio playback/capture for each operating system: Operating system Audio playback and capture supported  Windows ®...
Page 90 Chapter 5: Virtual KVM Client (VKC) Help 6. Select the audio format for the playback device from the Format: drop-down. Note: Select the format that you wish to use based on the available network bandwidth. Formats with lower sampling rates consume less bandwidth and may tolerate more network congestion.
Page 91 Chapter 5: Virtual KVM Client (VKC) Help A Speaker icon is displayed in the status bar at the bottom of the client window. It is grayed out when no audio is being used. When the Speaker icon and Microphone icon are displayed in the status bar, the session is being captured as it is streamed.
Page 92: Adjusting Capture And Playback Buffer Size (Audio Settings)
Chapter 5: Virtual KVM Client (VKC) Help Adjusting Capture and Playback Buffer Size (Audio Settings) Once an audio device is connected, the capture and playback buffer size can be adjusted as needed. This feature is useful for controlling the quality of the audio, which may be impacted by bandwidth limitations or network spikes.
Page 93: Remote Power Management Via Virtual Kvm Client (Vkc) Or Active Kvm Client (Akc)
Version Information - Virtual KVM Client This menu command provides version information about the Virtual KVM Client, in case you require assistance from Raritan Technical Support. To obtain version information: 1. Choose Help > About Raritan Virtual KVM Client.
Page 94: Chapter 6 Active Kvm Client (Akc) Help
Virtual KVM Client (VKC) Help (on page 38). Recommended Minimum Active KVM Client (AKC) Requirements Raritan recommends the Active KVM Client (AKC) machines meet the following minimum requirements for use with KX III.  Client machine with either a - ...
Page 95: Akc Supported Microsoft .Net Framework
.NET installed, you will receive a message instructing you to check the .NET version. ® Note: Raritan recommends Windows XP operating system users verify you have a working version of .NET 3.5 or 4.0 already installed before you launch AKC.
Page 96: Include Kx Iii Ip Address In 'Trusted Sites Zone
Windows Vista , Windows 7 and Windows 2008 server users should ensure that Protected Mode is not on when accessing the Raritan device. Enable AKC Download Server Certificate Validation If the Raritan device (or CC-SG) administrator has enabled the Enable AKC Download Server Certificate Validation option: ...
Page 97: Connect To A Target From Virtual Kvm Client (Vkc) Or Active Kvm Client (Akc)
Chapter 6: Active KVM Client (AKC) Help ™ 2. Next, configure the proxy settings for the Java applets: a. Select Control Panel > Java. b. On the General tab, click Network Settings. The Network Settings dialog opens. c. Select "Use Proxy Server". d.
Page 98: Chapter 7 Mobile Kvm Client (Mkc) Help
Chapter 7 Mobile KVM Client (MKC) Help In This Chapter Remotely Access Targets Using a Mobile Device ........88 Connect to a Target Using the Mobile KVM Client ........89 Touch Mouse Functions ................89 Using the MKC Toolbar ................90 Display Mobile Device Keyboard .............
Page 99: Connect To A Target Using The Mobile Kvm Client
Chapter 7: Mobile KVM Client (MKC) Help Connect to a Target Using the Mobile KVM Client Mobile access using the Mobile Access Client requires the use of CommandCenter Secure Gateway (CC-SG). Enable pop-ups in your mobile device browser before accessing Mobile KVM Client (MKC) or CC-SG Mobile Access Client.
Page 100: Using The Mkc Toolbar
Chapter 7: Mobile KVM Client (MKC) Help Using the MKC Toolbar The MKC toolbar may not be completely visible at one time, depending on the resolution of your mobile device. To view the whole toolbar:  Touch and swipe to move the toolbar icons to the left and right, bringing different icons into view.
Page 101 Chapter 7: Mobile KVM Client (MKC) Help Touch and swipe the toolbar to the left, to view the F5 through F12 icons. Swipe the toolbar back to the right to return to the default view. On a mobile phone device, such as an iPhone, you will see fewer icons. Use the same touch-and-swipe motion left and right to view additional icons.
Page 102: Display Mobile Device Keyboard
Chapter 7: Mobile KVM Client (MKC) Help Display Mobile Device Keyboard Toggle on and off the MKC keyboard to display or hide it. The keyboard is configured on the mobile device. For example, on iPad choose Settings > General > Keyboard > International Keyboards to see the available keyboards or to add a keyboard.
Page 103: Set Keyboard Type
Chapter 7: Mobile KVM Client (MKC) Help Set Keyboard Type The default keyboard in MKC is US/International English. Select the language keyboard to match the language keyboard setting of the target you are accessing. This is required to provide the correct keyboard mapping in the target.
Page 104: Manage Mobile Client Keyboard Macros
Chapter 7: Mobile KVM Client (MKC) Help Manage Mobile Client Keyboard Macros Each user must import their user-defined keyboard macros to make them available for use while connected to targets using the Mobile KVM Client (MKC). Export the file from Virtual KVM Client (VKC), then import it using the desktop Access Client.
Page 105: Absolute Mouse Mode
Chapter 7: Mobile KVM Client (MKC) Help 2. Touch Mouse Mode, then touch Absolute, Intelligent, or Standard. Absolute Mouse Mode In this mode, absolute coordinates are used to keep the client and target cursors in synch, even when the target mouse is set to a different acceleration or speed.
Page 106: Sync Mouse In Intelligent Or Standard Mouse Mode
Chapter 7: Mobile KVM Client (MKC) Help Sync Mouse in Intelligent or Standard Mouse Mode In Intelligent or Standard mouse mode, the Sync Mouse command forces realignment of the target server mouse pointer with the MKC mouse pointer. To sync mouse: 1.
Page 107: View Mkc Help
Chapter 7: Mobile KVM Client (MKC) Help View MKC Help Descriptions of the touchscreen techniques can be accessed in MKC. To view MKC help:  Touch the Help icon (?) icon in the toolbar. The help opens.  Touch Mouse Functions (on page 89) to view this information.
Page 108: Chapter 8 Kx Iii Remote Console
Chapter 8 KX III Remote Console In This Chapter Overview ....................98 Scanning Ports - Remote Console ............99 Changing a Password ................104 Managing Favorites ................105 Overview When you log in to the KX III via a network connection, you access the Remote Console.
Page 109: Scanning Ports - Remote Console
Chapter 8: KX III Remote Console Scanning Ports - Remote Console Use the port scanning feature to search for selected targets and display them in individual thumbnails as part of a slide show. This feature allows you to monitor up to 32 targets at one time since you can view each target server individually as it is displayed during the slide show.
Page 110: Scanning Ports Slide Show - Remote Console
Chapter 8: KX III Remote Console Scanning Ports Slide Show - Remote Console When you start a scan, the Port Scan window opens. As each target is found, it is displayed as a thumbnail in a slide show. The slide show scrolls through the target thumbnails based on the default interval of 10 seconds or according to the interval you specify.
Page 111: Target Status Indicators During Port Scanning - Remote Console
Chapter 8: KX III Remote Console Target Status Indicators During Port Scanning - Remote Console The status of each target is indicated by green, yellow and red lights that are displayed below the target thumbnail. As the target is the focus of the rotation, the indicator is in the task bar also shows the status.
Page 112: Using Scan Port Options
Chapter 8: KX III Remote Console Using Scan Port Options Following are options available to you while scanning targets. With the exception of the Expand/Collapse icon, all of these options are selected from the Options menu in the upper left of the Port Scan viewer. The options will return to their defaults when you close the window.
Page 113: Scan For Targets
Chapter 8: KX III Remote Console Scan for Targets To scan for targets: 1. Click the Set Scan tab on the Port Access page. 2. Select the targets you want to include in the scan by selecting the checkbox to the left of each target, or select the checkbox at the top of the target column to select all targets.
Page 114: Changing A Password
Chapter 8: KX III Remote Console Changing a Password To change your KX III password: 1. Choose User Management > Change Password. The Change Password page opens. 2. Type your current password in the Old Password field. 3. Type a new password in the New Password field. Retype the new password in the Confirm New Password field.
Page 115: Managing Favorites
Chapter 8: KX III Remote Console Managing Favorites A Favorites feature is provided so you can organize and quickly access the devices you use frequently. The Favorite Devices section is located in the lower left side (sidebar) of the Port Access page and provides the ability to: ...
Page 116: Enable Favorites
Chapter 8: KX III Remote Console Enable Favorites  Click Enable in the Favorite Devices section of the left panel of the KX III interface. Once enabled, the Enable button becomes a Disable button.
Page 117: Access And Display Favorites
Chapter 8: KX III Remote Console Access and Display Favorites To access a favorite KX III device:  Click the device name (listed beneath Favorite Devices). A new browser opens to that device. To display favorites by name:  Click Display by Name. To display favorites by IP Address: ...
Page 118: Discovering Devices On The Kx Iii Subnet
This feature allows multiple KX III devices to interoperate and scale automatically. The KX III Remote Console automatically discovers the KX III devices, and any other Raritan device, in the subnet of the KX III. To discover devices on the device subnet: 1.
Page 119: Chapter 9 Kx Iii Local Console
Chapter 9 KX III Local Console In This Chapter Overview ....................109 Accessing a Target Server ..............109 Local Console Video Resolutions ............110 Simultaneous Users ................110 Local Port Hot Keys and Connect Keys ..........110 Scanning Ports - Local Console ............113 Local Console Smart Card Access ............
Page 120: Local Console Video Resolutions
Chapter 9: KX III Local Console Local Console Video Resolutions Once a monitor is connected to the KX III Local Console, KX III detects the native resolution of the monitor. This is typically the highest resolution supported by the monitor. As long as the monitor's native resolution is supported by the Local Console, KX III uses that resolution.
Page 121: Return To The Kx Iii Local Console From A Target Server - Default Hot Key
Chapter 9: KX III Local Console Return to the KX III Local Console from a Target Server - Default Hot Key To return to the KX III Local Console from the target server:  Press the Scroll Lock hot key twice rapidly The video display switches from the target server interface to the KX III Local Console interface.
Page 122: Special Sun Key Combinations
Chapter 9: KX III Local Console Special Sun Key Combinations Microsystems server’s special ™ The following key combinations for Sun keys operate on the local port. These special are available from the Keyboard menu when you connect to a Sun target server: Sun key Local port key combination Again...
Page 123: Scanning Ports - Local Console
Chapter 9: KX III Local Console Scanning Ports - Local Console Use the port scanning feature to search for selected targets and display them in individual thumbnails as part of a slide show. This feature allows you to monitor up to 32 targets at one time since you can view each target server individually as it is displayed during the slide show.
Page 124: Scanning Port Slide Show - Local Console
Chapter 9: KX III Local Console Scanning Port Slide Show - Local Console When you start a scan, the Port Scan window opens. As each target is found, it is displayed as a thumbnail in a slide show. The slide show scrolls through the target thumbnails based on the default interval of 10 seconds or according to the interval you specify.
Page 125 Chapter 9: KX III Local Console...
Page 126: Target Status Indicators During Port Scanning - Local Console
Chapter 9: KX III Local Console Target Status Indicators During Port Scanning - Local Console In thumbnail view on the Local Console, the status of each target is indicated below the thumbnail on the page until it is the focus of the slide show view.
Page 127: Scan For Targets - Local Console
Chapter 9: KX III Local Console  Display Interval - changes the scan display interval.  Interval Between Ports - change interval between switching different port during scan. Scan for Targets - Local Console To scan for targets: 1. Click the Set Scan tab on the Port Access page. 2.
Page 128 Chapter 9: KX III Local Console 2. From the Local Console, click Tools. 3. Select the smart card reader from the Card Readers Detected list. Select None from the list if you do not want a smart card reader mounted. 4.
Page 129: Local Console Usb Profile Options
Chapter 9: KX III Local Console Local Console USB Profile Options From the USB Profile Options section of the Tools page, you can choose from the available USB profiles. The ports that can be assigned profiles are displayed in the Port Name field and the profiles that are available for a port appear in the Select Profile To Use field after the port is selected.
Page 130: Kx Iii Local Console Factory Reset
Chapter 9: KX III Local Console KX III Local Console Factory Reset Note: It is recommended that you save the audit log prior to performing a factory reset. The audit log is deleted when a factory reset is performed and the reset event is not logged in the audit log.
Page 131 Chapter 9: KX III Local Console 2. Use a pointed object to press and hold the Reset button. 3. While continuing to hold the Reset button, power the KX III device back on. 4. Continue holding the Reset button for 10 seconds.
Page 132: Appendix A Connecting A Kx Iii And Cat5 Reach Dvi - Provide Extended Local Port Functionality
An extended local port extends the reach of the local port beyond the rack the KX II is located, for example to another KVM switch. This can be achieved by configuring a KX III to work with a Raritan Cat5 Reach DVI transmitter and receiver, which are then connected to a remote console or other device.
Page 133: Connect A Kx Iii And Cat5 Reach Dvi
4. Connect the local console ports of the KVM switch to the transmitter. a. Plug one end of the Raritan-provided DVI cable into the DVI-I IN port on the transmitter, and the other end into the KVM switch's video port.
Page 134 Appendix A: Connecting a KX III and Cat5 Reach DVI - Provide Extended Local Port Functionality 5. Turn on the KVM switch. Tip: The local or remote console can be equipped with a KVM drawer instead of a set of keyboard, mouse and monitor. See the illustration below.
Page 135 Appendix A: Connecting a KX III and Cat5 Reach DVI - Provide Extended Local Port Functionality 5. Turn on both KVM switches. To increase the distance between any computer and a KVM switch: 1. Set up an optional local console with the transmitter. 2.
Page 136: Appendix B Accessing A Paragon Ii From The Kx
Appendix B Accessing a Paragon II from the KX In This Chapter Overview ....................126 Supported Paragon II CIMS and Configurations ........127 Connecting the Paragon II to the KX III ..........132 Overview Connect the Paragon II system to a KX III device that is managed by CC- SG so that Paragon II is accessible from CC-SG.
Page 137: Supported Paragon Ii Cims And Configurations
Appendix B: Accessing a Paragon II from the KX III When you access the Paragon II system from KX III or CC-SG (if the KX III is managed by CC-SG), the Paragon II OSUI login screen appears for you to log in. In this integration, you can perform any OSUI functions implemented with current Paragon II firmware or any KX III function implemented with current KX III firmware except for the virtual media feature.
Page 138 Appendix B: Accessing a Paragon II from the KX III Paragon CIM Supports Does not support   Virtual media P2CIM-AUSBDUAL Servers with USB- or ™ USB-type  Smart cards keyboard and mouse  Absolute Mouse ports mode  Automatic skew ...
Page 139: Kx Iii-To-Kx Iii Paragon Cim Guidelines
Appendix B: Accessing a Paragon II from the KX III KX III-to-KX III Paragon CIM Guidelines The following system configuration guidelines should be followed when you are using Paragon CIMs in a KX III-to-KX III configuration: Concurrent Access Both KX III KVM switches should be configured with the same policy for concurrent access to targets - both PC-Share or both Private.
Page 140: Kx Iii-To-Paragon Ii Guidelines
Appendix B: Accessing a Paragon II from the KX III If a connection to the target is in place from the other KX III, the availability is checked when a connection is attempted. Access is denied or allowed consistent with the PC-Share policy in place for the KX III. Until that time, the availability is not be updated on the other KX III.
Page 141: Supported Connection Distances Between Paragon Ii And Kx Iii
Appendix B: Accessing a Paragon II from the KX III Paragon II Mode description Supported? operation mode port can be selected and Timeout, which is configured controlled by more than on the Paragon II, is not one user, but only one supported.
Page 142: Connecting The Paragon Ii To The Kx Iii
Appendix B: Accessing a Paragon II from the KX III Connecting the Paragon II to the KX III To connect the Paragon II system to a KX III: 1. Check whether the Paragon II user station that you want to connect to the KX III is implemented with version 4.6 firmware (or later).
Page 143: Appendix C Specifications
Appendix C Specifications In This Chapter Hardware ....................133 Software....................155 Hardware KX III Dimensions and Physical Specifications Dominion KX Description Power & Dimensions Weight Operating Humidity III model heat (WxDxH) temp dissipation  8 server DKX3-108 Dual Power 17.3" x 8.60lbs 0º...
Page 144 Appendix C: Specifications Dominion KX Description Power & Dimensions Weight Operating Humidity III model heat (WxDxH) temp dissipation 52 KCAL  1 local port for use at the rack  32 server DKX3-232 Dual Power 17.3" x 9.08lbs 0º - 45º C 0-85 % ports 110V/240V,...
Page 145 Appendix C: Specifications Dominion KX Description Power & Dimensions Weight Operating Humidity III model heat (WxDxH) temp dissipation port for use at the rack  32 server DKX3-832 Dual Power 17.3" x 9.96lbs 0º - 45º C 0-85 % ports 110V/240V, 13.15'' x 50-60Hz...
Page 146: Kx Iii Supported Target Server Video Resolutions
Appendix C: Specifications KX III Supported Target Server Video Resolutions When using digital CIMs, you set the target's video resolution to match your monitor's native display resolution. The native display resolution is set when configuring ports for digital CIMs (see Configure the CIM Target Settings).
Page 147 Appendix C: Specifications  1152x864@60Hz  1152x864@70Hz  1152x864@75Hz  1152x864@85Hz  1152x870@75.1Hz  1280x720@60Hz  1280x960@60Hz  1280x960@85Hz  1280x1024@60Hz  1280x1024@75Hz  1280x1024@85Hz  1360x768@60Hz  1366x768@60Hz  1368x768@60Hz  1400x1050@60Hz  1440x900@60Hz  1600x1200@60Hz  1680x1050@60Hz  1920x1080@60Hz ...
Page 148: Kx Iii Supported Local Port Dvi Resolutions
KX III. Note: Due to the multiplicity of server manufacturers and types, OS versions, video drivers, and so on, as well as the subjective nature of video quality, Raritan cannot guarantee performance across all distances in all environments.
Page 149: Supported Computer Interface Module (Cims) Specifications
Appendix C: Specifications Supported Computer Interface Module (CIMs) Specifications Digital CIMs support Display Data Channels (DDC) and Enhanced Extended Display Identification Data (E-EDID). Note: Both plugs must be plugged in for the HDMI and DVI CIMs. CIM model Description Dimensions Weight (WxDxH) ...
Page 150 Appendix C: Specifications CIM model Description Dimensions Weight (WxDxH)  1.7" x 3.5" x 0.8"  0.25lb D2CIM-DVUSB-DP Digital CIM that provides digital-to-analog conversion  43 x 90 x 19mm  0.11kg and support for:  BIOS virtual media  Smartcard/CAC ...
Page 151: Supported Digital Video Cims For Mac
Appendix C: Specifications CIM model Description Dimensions Weight (WxDxH)  1.3" x 3.0" x 0.6"  0.20lb DCIM-PS2 CIM for PS2  33 x 76 x 15mm  0.09kg  1.3" x 3.0" x 0.6"  0.20lb DCIM-USBG2 CIM for USB and Sun USB ...
Page 152: Digital Cim Timing Modes
Appendix C: Specifications If the Mac’s HDMI or DisplayPort video has a mini connector, a passive adapter cable may be required to connect to the full sized HDMI and DisplayPort plugs on the digital CIMs. Alternatively, use the Mac VGA adapter with the D2CIM-VUSB or D2CIM-DVUSB.
Page 153: Dvi Compatibility Mode
Appendix C: Specifications Digital CIM Established Modes  720x400@70Hz IBM, VGA  640x480@60Hz IBM, VGA  ® 640x480@67Hz Apple Mac  640x480@72Hz VESA  640x480@75Hz VESA  800x600@56Hz VESA  800x600@60Hz VESA  800x600@72Hz VESA  800x600@75Hz VESA  832x624@75Hz Apple Mac II ...
Page 154: Supported Remote Connections
Appendix C: Specifications Supported Remote Connections Remote connection Details Network 10BASE-T, 100BASE-T, and 1000BASE-T (Gigabit) Ethernet Protocols TCP/IP, UDP, SNTP, HTTP, HTTPS, RADIUS, LDAP/LDAPS Network Speed Settings KX III network speed setting Network Auto 1000/Full 100/Full 100/Half 10/Full 10/Half switch port Highest 1000/Full KX III:...
Page 155: Dell Chassis Cable Lengths And Video Resolutions
KX III and LAN Switch to Autodetect (recommended), or set both to a fixed speed/duplex such as 100MB/s/Full. Dell Chassis Cable Lengths and Video Resolutions In order to maintain video quality, Raritan recommends using the following cable lengths and video resolutions when you are connecting to Dell ®...
Page 156 Raritan device.  CCID Requirements If the Raritan D2CIM-DVUSB VM/CCID is not recognized as a smart card reader by your Linux target, you may need to update the CCID driver version to 1.3.8 or above and update the driver configuration file (Info.plist).
Page 157: Supported Smart Card Readers
If you are using a Linux client, the following requirements must be met to use smart card readers with the Raritan device. Note: User login to client, on smart card insertion, may take longer when 1 or more KVM sessions are actively in place to targets. As the login process to these targets is also under way.
Page 158: Unsupported Smart Card Readers
SCM Microsystems firmware v5.25. Unsupported Smart Card Readers This table contains a list of readers that Raritan has tested and found not to work with the Raritan device, therefore they are unsupported. If a smart card reader does not appear in the supported smart card readers table or in the unsupported smart card readers table, Raritan cannot guarantee it will function with the device.
Page 159: Audio Playback And Capture Recommendations And Requirements
Appendix C: Specifications Audio Playback and Capture Recommendations and Requirements Audio Level  Set the target audio level to a mid-range setting. ® For example, on a Windows client, set the audio to 50 or lower. This setting must be configured through the playback or capture audio device, not from the client audio device control.
Page 160: Number Of Supported Audio/Virtual Media And Smartcard Connections
Appendix C: Specifications In practice, the bandwidth used when an audio device connects to a target is higher due to the keyboard and video data consumed when opening and using an audio application on the target. A general recommendation is to have at least a 1.5MB connection before running playback and capture.
Page 161: Certified Modems
KX III Local Console functions. For more information about non-US keyboards, see Informational Notes (on page 159). Note: Raritan strongly recommends that you use system-config-keyboard to change languages if you are working in a Linux environment. Language Regions Keyboard layout...
Page 162: Mac Mini Bios Keystroke Commands
Appendix C: Specifications Language Regions Keyboard layout Danish Denmark Danish Swedish Sweden Swedish Hungarian Hungary Hungarian Slovenian Slovenia Slovenian Italian Italy Italian Spanish Spain and most Spanish Spanish speaking countries Portuguese Portugal Portuguese Mac Mini BIOS Keystroke Commands The following BIOS commands have been tested on Intel-based Mac ®...
Page 163: Using A Windows Keyboard To Access Mac Targets
Appendix C: Specifications Keystroke Description Virtual Media CIM Dual Virtual Mac Lion Server Media CIM HDMI CIM button optical disc Press N during Start up from a startup compatible network server (NetBoot) Press T during Start up in Target Disk startup mode Press Shift during...
Page 164 KX III (Raritan KVM- This port is used to discover other Dominion devices and for over-IP) Protocol, communication between Raritan devices and systems, including CC- Configurable Port SG for devices that CC-SG management is available. 5000 By default, this is set to Port 5000, but you may configure it to use any TCP port not currently in use.
Page 165: Software
Appendix C: Specifications Software Supported Operating Systems, Browsers and Java Versions Operating Systems Browsers Java ™ Windows 7 ® Home Premium SP1 64-bit Internet Explorer ® 10, 11 Java 1.7 up to update 60 ® Firefox 29.0.1, 30 Windows 7 Ultimate SP1 64-bit ®...
Page 166: Virtual Kvm Client (Vkc) And Active Kvm Client (Akc) Requirements
Certain versions of Safari block Java for security reasons. Since Java is ® required to use KX III, Raritan recommends you use Firefox instead. Additionally, you may be required to navigate through a number of messages. Select 'Do Not Block' if these messages are displayed.
Page 167: Multi-Language Keyboard Jre Requirement
Appendix C: Specifications Mode Operating system Browser  Windows Server 2003 ® Internet Explorer 6.0 SP1++, 9.0, 10.0 or 11.0  Firefox 1.06 - 3  ® Internet Explorer 9.0, Windows Vista 10.0 or 11.0  ® Windows 7 Internet Explorer 9.0, 10.0 or 11.0 ...
Page 168: Events Captured In The Audit Log And Syslog
Appendix C: Specifications Events Captured in the Audit Log and Syslog Following is a list and description of the events that are captured by the KX III audit log and syslog:  Access Login - A user has logged in to the KX III ...
Page 169: Appendix D Informational Notes
Help link in the KX III Remote Console interface. Note: Some topics in this section reference other multiple Raritan devices because various devices are impacted by the information. Java Runtime Environment (JRE) Notes...
Page 170: Java Not Loading Properly On Mac
Appendix D: Informational Notes b. Click the View Applets button. The Java Applet Cache Viewer opens. c. Deselect the Enable Caching checkbox if it is already checked. d. Click OK. 4. To clear the Java cache: a. From the Temporary Files Settings dialog, click the Delete Files button.
Page 171: Ipv6 Support Notes
Appendix D: Informational Notes IPv6 Support Notes Operating System IPv6 Support Notes Java ™ Java 1.7 supports IPv6 for the following:  ™ Solaris 10 (and later)  ® Linux kernel 2.1.2 (and later)/RedHat 6.1 (and later)  Solaris 10 (and later) ...
Page 172: Dual Stack Login Performance Issues
Appendix D: Informational Notes Dual Stack Login Performance Issues If you are using the KX III in a dual stack configuration, it is important you configured the domain system (DNS) correctly in the KX III in order to avoid delays when logging in. See Tips for Adding a Web Browser Interface for information on configuring your DNS in KX III.
Page 173: Windows 2000 Composite Usb Device Behavior For Virtual Media
® The Windows 2000 operating system does not support USB composite devices, like Raritan’s D2CIM-VUSB, in the same manner as non- composite USB devices. As a result, the “Safely Remove Hardware” system tray icon does not appear for drives mapped by the D2CIM-VUSB and a warning message may appear when disconnecting the device.
Page 174: Target Server Video Picture Not Centered (Mouse Out Of Synch)
Appendix D: Informational Notes Target Server Video Picture Not Centered (Mouse Out of Synch) At certain resolutions when using an HDMI or DVI CIM with the KX III:  The video display may not be centered properly - black rectangles can be seen at the edges of the screen ...
Page 175: Virtual Media Via Vkc And Akc In A Windows Environment
Appendix D: Informational Notes Virtual Media via VKC and AKC in a Windows Environment ® Windows XP operating system administrator and standard user ® privileges vary from those of the Windows Vista operating system and ® the Windows 7 operating system. When enabled in Vista or Windows 7, User Access Control (UAC) provides the lowest level of rights and privileges a user needs for an application.
Page 176: Virtual Media Not Refreshed After Files Added
Appendix D: Informational Notes Virtual Media Support on Windows 7, Windows 2008 and Windows XP Targets Virtual media is not supported on a Windows 7, Windows 2008 or Windows XP target server when connecting via VKC and AKC from Windows 2008 or Windows 2012. Virtual Media Not Refreshed After Files Added After a virtual media drive has been mounted, if you add a file(s) to that drive, those files may not be immediately visible on the target server.
Page 177: Virtual Media Connection Failures Using High Speed For Virtual Media Connections
Appendix D: Informational Notes 2. Restart the target. Virtual Media Connection Failures Using High Speed for Virtual Media Connections Under certain circumstances it may be necessary to select the "Use Full Speed for Virtual Media CIM" when a target has problems with "High Speed USB"...
Page 178 The USB Profile Menu selections are configurable via the Console Device Settings > Port Configuration page. Should none of the standard USB profiles provided by Raritan meet your target server requirements, Raritan Technical Support can work with you to arrive at a solution tailored for that target. Raritan recommends that you do the following: 1.
Page 179: Changing A Usb Profile When Using A Smart Card Reader
Appendix D: Informational Notes Changing a USB Profile when Using a Smart Card Reader There may be certain circumstances under which you will need to change the USB profile for a target server. For example, you may need to change the connection speed to "Use Full Speed for Virtual Media CIM"...
Page 180: Black Stripe/Bar(S) Displayed On The Local Port
2. If using a digital CIM, then change the Display Native Resolution on the Port Configuration page to another resolution, or 3. If using the HDMI CIM, use the DVI Compatibility Mode. Contact Raritan Technical Support for additional assistance. Sun Composite Synch Video ™...
Page 181: Keyboard Notes
Appendix D: Informational Notes Keyboard Notes French Keyboard Caret Symbol (Linux Clients Only) The Virtual KVM Client (VKC) do not process the key combination of Alt Gr + 9 as the caret symbol (^) when using French keyboards with Linux ®...
Page 182: Keyboard Language Preference (Fedora Linux Clients)
Because the Sun on Linux ® has problems generating the correct KeyEvents for foreign-language keyboards configured using System Preferences, Raritan recommends that you configure foreign keyboards using the methods described in the following table. Language Configuration method US Intl Default...
Page 183: Macros Not Saving On Linux Target Servers
Appendix D: Informational Notes Note: The Keyboard Indicator should be used on Linux systems using Gnome as a desktop environment. When using a Hungarian keyboard from a Linux client, the Latin letter U with Double Acute and the Latin letter O with Double Acute work only with JRE 1.6 (and later).
Page 184: Mac Keyboard Keys Not Supported For Remote Access
Appendix D: Informational Notes Mac Keyboard Keys Not Supported for Remote Access ® ® When a Mac is used as the client, the following keys on the Mac ™ ™ keyboard are not captured by the Java Runtime Environment (JRE ...
Page 185: Audio
Features that May Interrupt an Audio Connection If you use any of the following features while connected to an audio device, your audio connection may be interrupted. Raritan recommends you do not use these features if you are connected to an audio device: ...
Page 186: Audio In A Windows Environment
“Version Unknown”. Moving Between Ports on a Device If you move a between ports on the same Raritan device and resume management within one minute, CC-SG may display an error message. If you resume management, the display will be updated.
Page 187: Appendix E Frequently Asked Questions
Appendix E Frequently Asked Questions In This Chapter General FAQs ..................177 Remote Access ..................179 Universal Virtual Media ................182 Bandwidth and KVM-over-IP Performance ........... 184 IPv6 Networking ..................188 Servers ....................189 Blade Servers ..................190 Installation....................192 Local Port - KX IIII .................
Page 188 OS-independent; users can troubleshoot and reconfigure servers even when servers are down. At the rack, Dominion KX III provides the same functionality, convenience, and space and cost savings as traditional analog KVM switches. However, Dominion KX III also integrates the industry’s highest performing KVM-over-IP...
Page 189: Remote Access
How large is the Dominion KX III? Dominion KX III is only 1U high (except the KX3-864 and KX3-464, which are 2U), fits in a standard 19" rack mount and is only 11.4" (29 cm) deep.
Page 190 "ports." The local port can the local port? access the same server using the PC-Share feature. In order to access Dominion KX III Because Dominion KX III is completely Web- accessible, it doesn’t require customers to from a client, what hardware,...
Page 191 Dominion KX access Dominion KX III is approximately 500KB III? How long does it take to in size. The following chart describes the time required to retrieve Dominion KX III’s applet at retrieve? different network speeds: 100Mbps Theoretical .05 seconds...
Page 192: Universal Virtual Media
How do I access servers You can access servers at the rack or via connected to Dominion KX III if the modem. network ever becomes Dominion KX III offers a dedicated modem port unavailable? for attaching an external modem. Universal Virtual Media Question...
Page 193 Appendix E: Frequently Asked Questions Question Answer What is required for virtual media? A Dominion KX III virtual media CIM is required. There are two VGA-based CIMs: a D2CIM- VUSB or D2CIM-DVUSB. The D2CIM-VUSB has a single USB connector and is for customers who will use virtual media at the OS level.
Page 194: Bandwidth And Kvm-Over-Ip Performance
Appendix E: Frequently Asked Questions Question Answer Why would I use a USB profile? USB profiles are most often required at the BIOS level where there may not be full support for the USB specification when accessing virtual media drives. However, profiles are sometimes used at the OS level, for example, for mouse synchronization for Mac and Linux servers.
Page 195 Appendix E: Frequently Asked Questions Question Answer How is bandwidth used in KVM- Dominion KX III offers totally new video over-IP systems? processing that provides flexible, high performance video, efficient use of bandwidth and anytime/anywhere access via LAN, WAN or Internet.
Page 196 Appendix E: Frequently Asked Questions Question Answer What factors affect bandwidth? There are many factors that determine how much bandwidth will be used. The primary factor, noted above, is the amount of change in the target server’s video display. This is dependent on the user’s task and actions.
Page 197 Appendix E: Frequently Asked Questions Question Answer How do I optimize performance KX III provides a variety of settings in our and bandwidth? remote clients for the user to optimize bandwidth and performance. The default settings will provide an at-the-rack level of performance in standard LAN/WAN environments with economical use of bandwidth.
Page 198: Ipv6 Networking
Appendix E: Frequently Asked Questions Question Answer What is the maximum remote (over The Dominion KX III is the first and only KVM- IP) video resolution supported? over-IP switch to support full high definition (HD) remote video resolution – 1920x1080 at frame rates up to 30 frames per second with digital audio.
Page 199: Servers
Windows server to operate? KVM infrastructure to always be available in any scenario whatsoever (as they will likely need to use the KVM infrastructure to fix problems), Dominion KX III is designed to be completely independent from any external server.
Page 200: Blade Servers
What comes in the Dominion KX III The following is included: (1) Dominion KX III box? unit, (2) Quick Setup Guide, (3) standard 19" rack mount brackets, (4) user manual CD- ROM, (6) localized AC line cord and (7) warranty certificate and other documentation.
Page 201 With the Dominion KX III, you don’t have to use these hotkeys. Just click on the name of the blade server, and the Dominion KX III will automatically switch to that blade without the explicit use of the hotkey.
Page 202: Installation
Synchronization is supported. Is blade access secure? Yes. Blade access uses all of the standard Dominion KX III security features such as 128- bit or 256-bit encryption. In addition, there are blade-specific security features such as per blade access permissions and hotkey-blocking that eliminates unauthorized access.
Page 203 How many servers can be Dominion KX III models range from 8, 16 or 32 connected to each Dominion KX III server ports in a 1U chassis, to 64 server ports in a 2U chassis.
Page 204: Local Port - Kx Iiii
Raritan’s Dominion SX line of secure console servers. Dominion SX offers more serial functionality at a better price point than Dominion KX III. This SX is easy to use, configure and manage, and can be completely integrated with a Dominion series deployment.
Page 205: Extended Local Port
This means that: If the Dominion KX III is configured to interact with an external RADIUS, LDAP or Active Directory ® server, users attempting to access the local port will authenticate against the same server.
Page 206: Dual Power Supplies
50–60 Hz. If a power supply or input fails, will The Dominion KX III front panel LED will notify I be notified? the user of a power failure. An entry will also be sent to the audit log and displayed on the KX remote client user interface.
Page 207: Ethernet And Ip Networking
These come in many outlet, connector and amp variations. Note that you should not connect the PM series of power strips to the Dominion KX III as these power strips do not provide outlet-level switching. How many PDUs can be...
Page 208 Appendix E: Frequently Asked Questions Question Answer Can I access Dominion Yes. Dominion KX III not only uses standard KX III over a wireless connection? Ethernet, but also very conservative bandwidth with very high quality video. Thus, if a wireless...
Page 209: Local Port Consolidation, Tiering And Cascading
Ethernet auto-negotiation. On some networks, problem? 10/100 auto-negotiation does not work properly, and the Dominion KX III unit must be set to 100 Mb/full duplex or the appropriate choice for its network. Duplicate IP address. If the IP address of the...
Page 210 Question Answer How do I physically connect To physically connect multiple KX III devices multiple Dominion KX III devices together for consolidated local access, you can together into one solution? connect the Tiering ports of multiple "tiered" (or "cascaded") KX III switches to a "base" KX III using the Tiering port of the KX III.
Page 211: Computer Interface Modules (Cims)
Appendix E: Frequently Asked Questions Question Answer Do I have to physically connect Multiple Dominion KX III units do not need to Dominion KX III devices together? be physically connected together. Instead, each Dominion KX III unit connects to the network, and they automatically work together as a single solution if deployed with Raritan’s...
Page 212: Security
Dominion KX III, Paragon CIMs transmit video at a distance of up to 150 feet (46 m), the same as Dominion KX III CIMs – not at 1,000 feet (304 m), as they do when connected to Paragon.
Page 213 128-bit encryption, both in its SSL communications as well as its own data stream. Literally no data is transmitted between remote clients and Dominion KX III that is not completely secured by encryption. Does Dominion KX III support AES Yes. The Dominion KX III utilizes the Advanced encryption as recommended by Encryption Standard (AES) for added security.
Page 214: Smart Cards And Cac Authentication
Appendix E: Frequently Asked Questions Question Answer Does Dominion KX III support Yes. The Dominion KX III has administrator- strong passwords? configurable, strong password checking to ensure that user-created passwords meet corporate and/or government standards and are resistant to brute force hacking.
Page 215: Manageability
CommandCenter? CommandCenter. For the local port, connect a compatible smart card reader to the USB port of the Dominion KX III. Manageability Question Answer Can Dominion KX III be remotely Yes.
Page 216: Documentation And Support
Appendix E: Frequently Asked Questions Question Answer Yes. In addition to Dominion KX III’s own Can Dominion KX III integrate with syslog? internal logging capabilities, Dominion KX III can send all logged events to a centralized syslog server. Yes. In addition to Dominion KX III’s own...
Page 217: Miscellaneous
DisplayPort video standards are supported with the digital video CIMs. How long is the hardware warranty The Dominion KX III comes with a standard for the KX III? two-year warranty, which can be extended to 5 years of warranty coverage.
Page 218 In general, KX II customers can continue to How do I migrate from the use their existing switches for many years. As Dominion KX II to Dominion KX III? their data centers expand, customers can purchase and use the new KX III models.
Page 219: Index
Index About Connection Properties • 42 Bandwidth and KVM-over-IP Performance • About the Cat5 Reach DVI • 122 Absolute Mouse Mode • 94, 95 Bandwidth Requirements • 76, 149 Absolute Mouse Synchronization • 57 Black Stripe/Bar(s) Displayed on the Local Port •...
Page 220 Index Dual Port Video Groups - Port Access Page • Connect to a Target from Virtual KVM Client (VKC) or Active KVM Client (AKC) • 41, 87 Dual Power Supplies • 196 Connect to a Target Using the Mobile KVM Client •...
Page 221 Index Intelligent Mouse Synchronization Conditions • Intelligent Power Distribution Unit (PDU) Launch Keyboard Macro • 94 Control • 196 Left Panel • 26 Introduction • 1 Local Console Smart Card Access • 71, 117 IPv6 Networking • 188 Local Console USB Profile Options • 119 IPv6 Support Notes •...
Page 222 Index Numeric Keypad • 171 Return to the KX III Local Console from a Target Server - Default Hot Key • 111 Root User Permission Requirement • 35 Operating System Audio Playback Support • Operating System IPv6 Support Notes • 161 Saving Audio Settings •...
Page 223 Index Sun Composite Synch Video • 170 USB Port and Profile Notes • 167 Supported Audio Device Formats • 74 USB Profiles • 47 Supported Computer Interface Module (CIMs) Using a Windows Keyboard to Access Mac Specifications • 71, 139 Targets •...
Page 224 Index Windows 2000 Composite USB Device Behavior for Virtual Media • 163 Windows 3-Button Mouse on Linux Targets •...
Page 225: United Kingdom
For CommandCenter Secure Gateway: Press 6, then Press 2 Phone: +31-10-2844040 Fax: 732-764-8887 Email: tech.europe@raritan.com Email for CommandCenter NOC: tech-ccnoc@raritan.com Email for all other products: tech@raritan.com United Kingdom Monday - Friday 8:30 a.m. to 5 p.m. GMT China Phone +44(0)20-7090-1390...

Raritan Dominion KX III User Manual

Chapter 1 Introduction

In this Chapter Overview

Chapter 2 Getting Started

Chapter 3 KX III Interface and Navigation

In this Chapter Overview

Chapter 4 Virtual Media

Chapter 5 Virtual KVM Client (VKC) Help

In this Chapter Overview

Chapter 6 Active KVM Client (AKC) Help

Chapter 7 Mobile KVM Client (MKC) Help

Chapter 8 KX III Remote Console

In this Chapter Overview

Chapter 9 KX III Local Console

Appendix A Connecting a KX III and Cat5 Reach DVI - Provide Extended Local Port Functionality

Appendix B Accessing a Paragon II from the KX

Appendix C Specifications

In this Chapter Overview

Appendix D Informational Notes

Appendix E Frequently Asked Questions

In this Chapter General Faqs

Quick Links

Need help?

Questions and answers

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Summary of Contents for Raritan Dominion KX III