Forwarding Of Repairs - Nokia 6021 Service Manual

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CMO Operations & Logistics
WW Service Solutions & Development
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17. FORWARDING OF REPAIRS

When it is necessary to forward of repairs to appropriate service supplier with higher service level we recommend
using the offered swap phone cartons as described in Spare Parts SB-004.
Always Protect the window with a protection film.
Add repair documentation e.g. filled-in service note into
the swap carton.
There are two different sizes of swap cartons for common mobile phones.
Service Manual 6021 Level 1&2
PAGE 21 (22)
CONFIDENTIAL
Put the unit under the stretch film.
Fold the swap carton as shown in Spare Parts SB-004.
Copyright © 2005 NOKIA Corporation. All rights reserved.
Approved 1.0
MGR
17.3.2005