Lenovo ThinkPad X250 User Manual
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Lenovo ThinkPad X250 User Manual

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  • Page 1: User Guide

    User Guide ThinkPad X250...
  • Page 2 • Regulatory Notice • “Important safety information” on page vi • Appendix E “Notices” on page 155 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals Second Edition (February 2015) ©...

  • Page 3: Table Of Contents

    8.1 operating system ..Ergonomic information..An introduction to Lenovo programs ..Comfort ....
  • Page 4 Lenovo Support Web site..Computer stops responding ..Calling Lenovo ... . . Spills on the keyboard ..
  • Page 5 India RoHS ....Lenovo product service information for Turkish RoHS ....
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2015...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety. CAUTION: Hazardous moving parts. Keep fingers and other body parts away. CAUTION: Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool.

  • Page 11: Extension Cords And Related Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2015...

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Notice For Built-In Rechargeable Battery

    Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Notice for non-rechargeable coin-cell battery DANGER Do not attempt to replace the non-rechargeable coin-cell battery.

  • Page 14: Electrical Current Safety Information

    • Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product on a bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. •...

  • Page 15: Liquid Crystal Display (Lcd) Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 16: Additional Safety Information

    Additional safety information Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of suffocation. Polyvinyl Chloride (PVC) cable and cord notice Many personal computer products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a personal computer.

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 12 • “Operating environment” on page 12 • “Lenovo programs” on page 13 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer.
  • Page 18 TrackPoint buttons ThinkPad trackpad The keyboard contains the Lenovo unique ThinkPad pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “ThinkPad pointing device” on page 24.

  • Page 19: Right-Side View

    Right-side view Figure 2. Right-side view Audio connector Always On USB connector Media-card-reader slot Micro-SIM-card tray (on some models) Ethernet connector Security-lock slot Audio connector Connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug to the combo audio connector to listen to the sound from the computer.
  • Page 20 • For Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power.Then move the switch to the On position in the Enable Always On USB area and select the Enable even when the computer is off check box, and click OK or Apply.

  • Page 21: Left-Side View

    Left-side view Figure 3. Left-side view Power connector Fan louvers Video graphics array (VGA) connector USB 3.0 connector ® Mini DisplayPort connector Smart-card-reader slot (on some models) Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the batteries.

  • Page 22: Bottom View

    ® Mini DisplayPort connector Use the mini DisplayPort connector to connect your computer to a compatible projector, external display, or high-definition television. The mini DisplayPort connector of your computer supports audio as well as video streaming. This compact connector enables a plug-and-play setup and supports adapters that can plug into DVI, VGA, or High-Definition Multimedia Interface™...
  • Page 23 Note: Your computer might have slight variations from the following illustrations. Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. Microphone-mute indicator When the microphone-mute indicator is on, the microphones are muted. Camera-status indicator When the camera-status indicator is on, the camera is in use. Caps Lock indicator When the indicator is on, it indicates that Caps Lock mode is enabled.

  • Page 24: Locating Important Product Information

    Genuine Microsoft label. Machine type and model information The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.

  • Page 25: Certificate Of Authenticity Information

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-replaceable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 26: Genuine Microsoft Label

    • All computer models that are licensed to use the Windows 8.1 Pro operating system The version of the operating system is printed on the label. Lenovo computers that are licensed for use with the Windows 8.1 operating system are shipped with the Windows 8.1 license key digitally encoded into the computer hardware.
  • Page 27 • To view the microprocessor information of your computer, do the following: – For Windows 7: Click Start, right-click Computer, and then click Properties. – For Windows 8.1 : Go to the desktop screen, and then move the pointer to the top-right or bottom-right corner of the screen to display the charms.

  • Page 28: Specifications

    • Integrated wireless LAN • Global Positioning System (GPS) satellite receiver (available on models with wireless WAN) • Integrated wireless WAN (available on some models) Security feature • Fingerprint reader (available on some models) Specifications Size • Width: 305.5 mm (12 inches) •...

  • Page 29: Lenovo Programs

    Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.

  • Page 30: Accessing Lenovo Programs On The Windows 8.1 Operating System

    Apps screen. Find the desired program in the list or search for the program in the search box. Note: If you do not find the program you need, go to Lenovo PC Experience ➙ Lenovo Tools. Then you can find the program you need.
  • Page 31 You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system. • Lenovo Settings (Windows 8.1)
  • Page 32 • Lenovo Microphone Mute (Windows 7 and Windows 8.1) The Lenovo Microphone Mute program enables you to set which recording devices will be controlled by the microphone-mute key on your computer. By pressing the microphone-mute key, you can mute or unmute the recording devices that you have selected in the Lenovo Microphone Mute program.

  • Page 33: Chapter 2. Using Your Computer

    “Using a flash media card or a smart card” on page 39 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
  • Page 34 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8.1 operating system).

  • Page 35: Using The Multi-Touch Screen

    Where can I find help about the Windows operating system? The Windows Help and Support information system provides you with detailed information about using the Windows operating system to help you get the most of your computer. To access the Windows Help and Support information system, do one of the following: •...
  • Page 36 Touch gesture (touch models Description only) Touch: Tap. Mouse action: Click. Function: Open an app or perform an action on an open app, such as Copy, Save, and Delete, depending on the app. Supported operating systems: Windows 7 and Windows 8.1 Touch: Tap and hold.
  • Page 37 Touch gesture (touch models Description only) Touch: Swipe in from the right edge. Mouse action: Move the pointer to the bottom-right or top-right corner of your screen. Function: Display the charms that contain system commands, such as Start, Settings, Search, Share, and Devices. Supported operating system: Windows 8.1 Touch: Swipe in from the left edge.

  • Page 38: Special Keys

    Touch gesture (touch models Description only) Touch: Swipe in from the top or bottom edge of an open app. Mouse action: Right-click anywhere on an open app. Function: View the app commands on an open app, such as Copy, Save, and Delete, depending on the app.

  • Page 39: Function Keys And Key Combinations

    Function keys and key combinations The keyboard has several function keys, which consist of the Fn key and the function keys • Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off. To initiate the special function of each key, press the function keys directly.

  • Page 40: Windows Key

    • Opens Windows Search (Windows 7) or opens the Search charm (Windows 8.1). • Views all the programs that you have opened. • Opens Computer (Windows 7) or views all the programs (Windows 8.1). • Fn+Spacebar: Controls the keyboard backlight. There are three modes for the keyboard backlight: Off, Low, and High.

  • Page 41: Trackpoint Pointing Device

    The ThinkPad pointing device consists of the following two devices: TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 28. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 42: Trackpad

    • Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.

  • Page 43: Trackpad Touch Gestures

    With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see “Trackpad touch gestures” on page 27. Trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would using a traditional mouse.

  • Page 44: Replacing The Cap Of Pointing Stick

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo Customer Support Center. See “Calling Lenovo” on page 136.

  • Page 45: Power Management

    3. In the Mouse Properties window, select the ThinkPad tab. 4. Follow the instructions on the screen. Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power.

  • Page 46: Charging The Batteries

    To check for detailed battery status information, do the following: • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8.1: Start the Lenovo Settings program and click Power. Charging the batteries It is recommended that you charge the battery or replace it with a charged battery when the battery power remaining is low.

  • Page 47: Handling The Battery

    – For Windows 7: Refer to the help information system of the Power Manager program. – For Windows 8.1: Open the Lenovo Settings program and click Power ➙ 30 Day Standby. For more information about the programs, see “Lenovo programs” on page 13.

  • Page 48: Connecting To The Network

    The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information on replacing the battery pack, contact your Customer Support Center.

  • Page 49: Ethernet Connections

    Ethernet connections You can connect your computer to a local network or a broadband connection by using the built-in Ethernet feature of the computer. DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
  • Page 50 • For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 13.
  • Page 51 • Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point. Using the wireless WAN connection Wireless Wide Area Network (wireless WAN) which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks.

  • Page 52: Using An External Display

    • Weak signal • Medium signal • Strong signal Using the Bluetooth connection Bluetooth can connect devices a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and a personal computer, or remotely controlling and communicating with devices such as mobile phones.

  • Page 53: Choosing A Display Mode

    Note: To use a wireless display, ensure that both your computer and the external display support the Wi-Di or Miracast feature. – For Windows 7 Open the Lenovo QuickDisplay program and follow the instructions on the screen. For how to access the Lenovo QuickDisplay program, see “Lenovo programs” on page 13. – For Windows 8.1 1.

  • Page 54: Using Audio Features

    To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs on the Windows 7 operating system” on page 13. • For Windows 8.1: Click Camera from the Start screen.

  • Page 55: Using A Flash Media Card Or A Smart Card

    – Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 56 If the plug-and-play feature is not enabled for the installed flash media card, do the following to enable the feature: 1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

  • Page 57: Chapter 3. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 58 ThinkPad Basic Dock Front view Power button: Press the power button to turn on or turn off the computer . Eject button: Press the eject button to release the computer from the docking station. Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.
  • Page 59 Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external display connector when your computer is attached to a docking station, use the Ethernet connector or the external display connector on the docking station, instead of the one on the computer.
  • Page 60 Rear view Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
  • Page 61 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer.

  • Page 62: Rear View Descriptions

    Rear view Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.

  • Page 63: Attaching A Thinkpad Docking Station

    Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock.

  • Page 64: Detaching A Thinkpad Docking Station

    Detaching a ThinkPad docking station To detach your computer from a ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer. 2. Ensure that the system lock key is turned to the unlocked position (horizontal). 3.
  • Page 65 – ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.

  • Page 66: Security Features

    Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: • When the key is in position 1, the eject button of the docking station is locked, and you cannot remove your computer.

  • Page 67: Chapter 4. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 68: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 69 operating system. To use the Ease of Access Center, open Control Panel and click Ease of Access ➙ Ease of Access Center. The following information provides ways to help users who have hearing, vision, and mobility limitations get the most out of their computer experience. On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer.
  • Page 70 Using only your voice, you can start programs, open menus, click buttons and other objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice. To open Speech Recognition, do the following: •...
  • Page 71 – Zoom out: Move two fingers closer together on the touch screen to reduce the size of text, pictures, maps, or other objects. Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer. To adjust the screen resolution, right click anywhere on the desktop, click Screen resolution, and then adjust the settings as you prefer.

  • Page 72: Traveling With Your Computer

    22.2 N. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats. Lenovo electronic documentation, such as properly tagged PDF files or HyperText Markup Language (HTML) files, is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader.

  • Page 73: Travel Accessories

    • External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. Chapter 4 You and your computer...
  • Page 74 User Guide...

  • Page 75: Chapter 5. Security

    To set, change, or remove a power-on password, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. © Copyright Lenovo 2015...

  • Page 76: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 77: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 78 If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.

  • Page 79: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 80: Setting The Security Chip

    • To provide reliable security for the UEFI BIOS, use the security chip and a security application with a Trusted Platform Module management feature. Refer to “Setting the security chip” on page 64. • If a Disk Encryption storage drive is installed in your computer, be sure to protect the contents of your computer memory from unauthorized accesses by use of drive encryption software, such as Microsoft ®...

  • Page 81: Using The Fingerprint Reader

    To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
  • Page 82 Note: It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1. Place the top joint of your finger on the sensor. 2.
  • Page 83 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 84: Notice On Deleting Data From Your Internal Storage Drive

    • Security Mode: Specifies the settings of the security mode. • Password Authentication: Enables or disables the password authentication. Note: This item is displayed only if High security mode is enabled. • Reset Fingerprint Data: Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader.

  • Page 85: Using Firewalls

    For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive, Lenovo provides the Secure Data Disposal™ tool. Go to http://www.lenovo.com/support to download the tool.
  • Page 86 User Guide...

  • Page 87: Chapter 6. Advanced Configuration

    For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ 9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support © Copyright Lenovo 2015...

  • Page 88: Installing The Windows 8.1 Operating System

    Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.

  • Page 89: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 90: Main Menu

    Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press the F10 key to save and exit. You also can select the Restart tab on the ThinkPad Setup menu, and restart your computer with one of the provided options.
  • Page 91 Table 3. Config menu items (continued) Menu item Submenu item Value Comments Notes: • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set. Ethernet LAN Option •...
  • Page 92 Table 3. Config menu items (continued) Menu item Submenu item Value Comments If you select Enabled, it enables USB 3.0 mode and allows USB 3.0 to be supported in the operating system. If you select Disabled, it disables and hides the USB 3.0 controller, and USB 3.0 connectors will work as USB 2.0 connectors.
  • Page 93 Table 3. Config menu items (continued) Menu item Submenu item Value Comments ® Power Intel SpeedStep • Disabled Select the mode of Intel SpeedStep technology technology at runtime. • Enabled (Intel SpeedStep Maximum Performance: Always Mode for AC mounted models only) highest speed.
  • Page 94 Table 3. Config menu items (continued) Menu item Submenu item Value Comments • 2 hours • 3 hours Disable Built-in Battery • Yes Temporarily disable the internal built-in battery for servicing the system. After • No selecting this item, the system will be automatically powered off.

  • Page 95: Date And Time Menu

    Date and Time menu To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu. Then do the following: 1. Use the cursor keys to select System Date or System Time. 2. Type a date or time. Security menu To change the security settings of your computer, select the Security tab from the ThinkPad Setup menu.
  • Page 96 Table 4. Security menu items (continued) Menu item Submenu item Value Comments Password Count • Disabled Select Enabled to show the POST 0199 error Exceeded Error and prompt for the Security password. Select • Enabled Disabled to hide the POST 0199 error and proceed without any user action needed.
  • Page 97 Table 4. Security menu items (continued) Menu item Submenu item Value Comments TXT are disabled when the security chip is set to Intel PTT. If you want to continue, select Yes. Note: Intel PTT can be used with Windows 8.1 or later operating system.
  • Page 98 Table 4. Security menu items (continued) Menu item Submenu item Value Comments UEFI BIOS Update Flash BIOS Updating • Disabled If you select Enabled, all users can update the Option by End-Users UEFI BIOS. If you select Disabled, only the •...

  • Page 99: Startup Menu

    Table 4. Security menu items (continued) Menu item Submenu item Value Comments Internal Device Bottom Cover • Disabled Enable or disable the tamper detection. If Access Tamper Detection tamper is detected, Supervisor Password is • Enabled required to boot the system. Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled.
  • Page 100 To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1. Turn off the computer. 2. Turn on the computer. When the ThinkPad logo is displayed, press the F12 key. 3. Select the device that you want the computer to start from. Note: The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found.

  • Page 101: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.

  • Page 102: Setting Management Features

    Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.7.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board.
  • Page 103 Defining a Network Boot sequence When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu. To define a Network Boot sequence, do the following: 1.
  • Page 104 User Guide...

  • Page 105: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 106: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 107: Taking Care Of Your Computer

    For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.

  • Page 108: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or internal storage drive. Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: •...
  • Page 109 Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
  • Page 110 User Guide...

  • Page 111: Chapter 8. Troubleshooting Computer Problems

    If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the storage drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 112: Spills On The Keyboard

    • If you cannot turn off your computer by pressing and holding the power button, remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart the computer.
  • Page 113 • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the universally unique identifier (UUID) needs to be reinstalled. Have the computer serviced. •...

  • Page 114: Beep Errors

    Firmware Interface Specification. If the user selects “No”, all data is kept, but the operating system or applications will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the above solution.

  • Page 115: Networking Problems

    Follow the appropriate corrective actions for power-on self-test (POST). See “Error messages” on page 96. 3. Verify that the latest UEFI for your model has been installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.

  • Page 116: Bluetooth Problems

    • Problem: My computer is a Gigabit Ethernet model, but the computer cannot connect to the network at 1000 Mbps. Instead, it connects at 100 Mbps. Solution: – Try another cable. – Make sure that the link partner is set to auto-negotiate. –...

  • Page 117: Problems With The Keyboard And Other Pointing Devices

    Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices. TrackPoint pointing device problems • Problem: The pointer drifts when the computer is turned on or after it resumes normal operation. Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation.
  • Page 118 • Problem: When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power button for four seconds or more.
  • Page 119 2. Turn on the external display. 3. Right-click on the desktop, and click Screen resolution. Note: If your computer cannot detect the external display, click the Detect button. 4. Select the external display and set Resolution. 5. Click Advanced Settings. 6.
  • Page 120 – If the external display supports a lower resolution than the computer display, view output on the external display only. (If you view output on both the computer display and the external display, the external display screen will be blank or distorted.) •...

  • Page 121: Audio Problems

    Solution: Did you follow the correct procedure when installing the operating system or program? If you did, have the external display serviced. • Problem: The Extend desktop function does not work. Solution: Press the display-mode switching key to select the Extend desktop function. •...

  • Page 122: Fingerprint Reader Problems

    6. Then, if you would like to switch to a headphone, close the music program. 7. Go to the Volume Mixer window. Then select another device, which is now the headphone. 8. Play any sound via the music program. Make sure that sound comes from a headphone attached directly to the system.

  • Page 123: Battery And Power Problems

    Solution: Discharge and recharge the batteries. • Problem: The operating time for fully charged batteries is short. Solution: Discharge and recharge the batteries. If your battery operating time is still short, call Lenovo Customer Service Center. • Problem: The computer does not operate with fully charged batteries.

  • Page 124: Power Problems

    If your computer does not run on battery power, check the following items: 1. If the batteries run out of power, attach ac power adapter to recharge the batteries. 2. If the batteries are charged but the computer does not run, call Lenovo Customer Service Center. A power button problem Problem: The system does not respond, and you cannot turn off the computer.

  • Page 125: Problems With Drives And Other Storage Devices

    Solution: The battery power is getting low. Connect the ac power adapter to the computer and plug it into an electrical outlet. • Problem: The computer display remains blank after you press Fn to return from sleep mode. Solution: Check whether an external display was disconnected or turned off while the computer was in sleep mode.

  • Page 126: A Software Problem

    Solution: On the Startup menu of ThinkPad Setup, make sure that the hard disk drive or hybrid drive is on the Boot priority order list. If it is on the Excluded from boot order list, it is disabled. Select the entry for it on the list and press Shift+1 to move it back to the Boot priority order list.
  • Page 127 Solution: Make sure that: • The ac power adapter is connected to the docking station. • The computer is securely attached to the docking station. Chapter 8 Troubleshooting computer problems...
  • Page 128 User Guide...

  • Page 129: Chapter 9. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 113 • “Recovery overview for the Windows 8.1 operating systems” on page 118 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 130: Performing Backup And Recovery Operations

    To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media You can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.

  • Page 131: Using The Rescue And Recovery Workspace

    To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 132: Creating And Using A Rescue Medium

    Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 133: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 90.

  • Page 134: Solving Recovery Problems

    Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following: • Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium”...

  • Page 135: Using The Advanced Startup Options

    To reset your computer to the factory default settings, do the following: 1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2.
  • Page 136 Note: Ensure that your computer is connected to ac power. 1. Type recovery in the search box in the top-right corner of the screen. Then click Create a recovery drive. 2. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start. 3.

  • Page 137: Chapter 10. Replacing Devices

    5. Click Yes in the Setup confirmation window. Then the computer turns off and the built-in battery is disabled. Wait for a few minutes to let the computer cool. The built-in battery will be automatically enabled again when the ac power adapter is reconnected to the computer. © Copyright Lenovo 2015...

  • Page 138: Installing Or Replacing The Micro Sim Card

    Installing or replacing the micro SIM card Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. Micro SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card. If your computer supports wireless-WAN connections, your computer might require a micro SIM card to establish wireless-WAN connections.

  • Page 139: Replacing The Removable Battery

    Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 140 If the rechargeable battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.

  • Page 141: Replacing The Internal Storage Drive

    3. Insert a new battery until it clicks into place. Ensure that the battery latches are in the locked positions. 4. Turn the computer over again. Connect the ac power adapter to the computer. Replacing the internal storage drive Before you start, print these instructions. Read the important safety information first. See “Important safety information”...
  • Page 142 4. Loosen the screws that secure the base cover assembly . Then remove the base cover assembly 5. Remove the screw that secures the storage drive. 6. Slightly lift the storage drive. User Guide...
  • Page 143 7. Disconnect the drive cable from the storage drive. 8. Detach the bracket of the storage drive. 9. Attach the bracket to the new storage drive. Chapter 10 Replacing devices...
  • Page 144 10. Connect the drive cable to the new storage drive. 11. Insert the new storage drive and pivot it downward . Ensure that the new storage drive is seated into place. User Guide...

  • Page 145: Replacing A Memory Module

    12. Ensure that the cable is routed under the speaker hook . Install the screw to secure the storage drive. 13. Reinstall the base cover assembly and tighten the screws 14. Reinstall the removable battery. See “Replacing the removable battery ” on page 123. 15.
  • Page 146 Attention: Before you start installing a memory module, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. Static electricity could damage the memory module. To replace a memory module, do the following: 1.

  • Page 147: Replacing An M.2 Wireless-Wan Card

    6. Place the notched end of the new memory module toward the contact edge side of the memory slot. Then insert the memory module into the slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place .
  • Page 148 Some computers might come with an M.2 wireless-WAN card. To replace the wireless-WAN card, do the following: 1. Disable the built-in batteries. See “Disabling the built-in battery” on page 121. 2. Close the computer display, and turn the computer over. 3.
  • Page 149 6. Remove the screw . The card is released from the secured position and pivots upward 7. Carefully remove the wireless-WAN card out of the slot. 8. Align the notched edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot.
  • Page 150 9. Pivot the new wireless-WAN card downward and then install the screw to secure the card in place 10. Connect the antenna cables to the new wireless-WAN card. Ensure that you connect the red cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 11.

  • Page 151: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 152: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 153: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 154 User Guide...

  • Page 155: Appendix A. Regulatory Information

    Note: Depending on the Bluetooth card and the operating system you use, some profiles might not be available. • Advanced Audio Distribution Profile (A2DP) • Audio/Video Control Transport Protocol (AVCTP) • Audio/Video Distribution Transport Protocol (AVDTP) • A/V Remote Control Profile (AVRCP) © Copyright Lenovo 2015...
  • Page 156 Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 157: Locating Wireless Regulatory Notices

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 158: Industry Canada Class B Emission Compliance Statement

    This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.

  • Page 159: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 160 User Guide...

  • Page 161: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 162: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 163: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 164 User Guide...

  • Page 165: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 166: China Rohs

    China RoHS User Guide...

  • Page 167: India Rohs

    RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
  • Page 168 User Guide...

  • Page 169: Appendix D. Energy Star Model Information

    Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 170 3. Right-click your network adapter device, and click Properties. 4. Click the Power Management tab. 5. Clear the Allow this device to wake the computer check box. 6. Click OK. User Guide...

  • Page 171: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 172: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.

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