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User’s Guide User’s Guide CLP-36x Series CLP-36xW Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC Available supplies 1. Introduction Available maintenance parts Storing the toner cartridge Key benefits Redistributing toner Features by models Replacing the toner cartridge Useful to know Replacing the waste toner container About this user’s guide Replacing the imaging unit Safety information Cleaning the machine Machine overview Tips for moving &...
1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by models • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use. • Samsung Easy Printer Manager and Samsung Printer Status are a program that monitors and informs you of the machine’s status and allows you to customize the machine’s settings (see "Using Samsung Easy Printer...
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Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.
Features by models Some features and optional goods may not be available depending on model or country. Operating System Operating System CLP-36x Series CLP-36xW Series ● ● Windows ● ● Macintosh ● ● Linux...
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For XPS driver, You can install the XPS printer driver in the Custom Installation window (Refer to Software CD that was provided with your machine). b. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing, check whether your computer’s OS support the software.
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Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. b. Setting the ECO settings is available from the windows driver.
• Replace the toner cartridge. Where can I purchase accessories or supplies? The machine does not print. • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Select your country/region to view product service information. • Open the print queue list and remove the document from the list (see "Canceling a print job"...
About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting Icon Text Description...
Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
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Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
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Safety information Do not allow too many papers to stack up in the paper output tray. Caution It can damage the machine. Do not block or push objects into the ventilation opening. Before moving the machine, turn the power off and disconnect all cords.
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Safety information Use the power cord supplied with your machine for safe Maintenance / Checking operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger.
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When storing supplies such as toner cartridges, keep them away fire or electric shock. from children. • The machine should only be repaired by a Samsung service Toner dust can be dangerous if inhaled or ingested. technician. To clean and operate the machine, strictly follow the user's guide When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.
Machine overview Accessories Power cord Quick installation guide Software CD Misc. accessories a. The software CD contains the printer drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1. Introduction...
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Machine overview Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6). Output tray Output support Top cover Control Panel...
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Machine overview Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6). Rear cover Power receptacle USB port Network port...
Control panel overview • Prints the screen This control panel may differ from your machine depending on its model. - Press this button and the green LED will start There are various types of control panels. blinking. If you want to print only the active screen, release the button when the green LED stops blinking.
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Control panel overview You can stop an operation at any time. You also can do the following functions. • Configuration sheet - Press and hold this button for about 2 seconds until the green LED blinks slowly, and release. • Prints event log report / usage counter (Cancel) - Press and hold this button for about 4 seconds until the green LED blinks quickly, and release.
Turning on the machine Connect the machine to the electricity supply first. press (Power/Wakeup) on the control panel. If you want to turn the power off, press (Power/Wakeup) on the control panel. 1. Introduction...
Installing the driver locally A locally connected machine is a machine directly attached to your computer Select Install Now. using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide).
Windows Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. Follow the instructions in the installation window.
2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
Print a demo page to make sure that the machine is operating correctly (Windows only). To print a demo page: • Open the Printing Preferences (see "Opening printing preferences" on page 34) > Samsung tab > Demo page. 2. Learning the Basic Usage...
This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. Paper cover Guide lock •...
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Media and tray Press and unlatch the guide lock in the tray, pull the tray out manually. Loading paper in the tray Then adjust the paper length guide and paper width guide. Pull out the paper tray (see "Tray overview" on page 26). Flex or fan the edge of the paper stack to separate the pages before loading papers.
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Media and tray Place the paper with the side you want to print facing up. For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide •...
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Media and tray Squeeze the paper width guide and slide it to the edge of the paper stack Insert the paper tray. without causing it to bend. When you print a document, set the paper type and size for the tray (see Close the paper cover.
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Media and tray Types Tray Printing on special media ● CardStock The table below shows the special media usable in each tray. ● Labels The media types are shown in the Printing Preferences. To get the higest ● Preprinted printing quality, select the proper media type from the Printing Preferences ●...
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Media and tray Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine To avoid damaging the machine, use only labels designed for use in laser components.
Media and tray Preprinted paper Setting the paper size and type When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn After loading paper in the paper tray, set the paper size and type. the paper around.
Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 138). Printing If you are a Macintosh or Linux user, refer to the "Macintosh printing" on page 145 or "Linux printing"...
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Basic printing Open the document you want to print. Canceling a print job Select Print from the file menu. If the print job is waiting in the print queue or print spooler, cancel the job as Select your machine from the Select Printer. follows: Click Properties or Preferences.
"Using Samsung Printer Status" on page 160). Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: Click Save.
You can set the machine’s settings by using the Device Settings in • Password: If the administrator fixed to enable the Eco mode, you have to Samsung Easy Printer Manager program. enter the password to change the status. • For Windows and Macintosh users, you set from Samsung Easy Printer Manager >...
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Basic printing Password button: You can set from SyncThru™ Web Service (Settings tab > Machine Settings > System > Eco > Settings) or Samsung Easy Printer Manager (Device Settings > Eco), the password button is activated. To change the print settings, click on this button, enter the password or need to contact the administrator.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
Available supplies When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Type Part name Average yield Toner cartridge • Average continuous black cartridge yield: Approx. 1,500 standard pages (Black) •...
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Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty. 3. Maintenance...
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation –...
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Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Toner LED blinks orange. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. •...
Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. 3. Maintenance...
Replacing the waste toner container When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.
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Replacing the waste toner container The order information is provided for optional accessories (see "Available supplies" on page 40). 3. Maintenance...
Replacing the imaging unit When the life span of the imaging unit has expired, the Smart Panel program window appears on the computer, indicating the imaging unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit. •...
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Replacing the imaging unit 3. Maintenance...
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
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Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. •...
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams • Clearing paper jams • Understanding the status LED This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 26). •...
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Clearing paper jams Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. In exit area Click this link to open an animation about clearing a jam. 4.
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Clearing paper jams • The fuser area is hot. Take care when removing paper from the machine. 4. Troubleshooting...
• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 165). • You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 160).
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Understanding the status LED Status LED Status Description The machine is off-line or save mode. • The machine is receiving data from the computer. Blinking • The machine is printing data. Green The machine is on-line and can be used. Blinking The machine is on manual printing or manual duplex printing.
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Understanding the status LED Toner / WPS / Power / Eco LED Status Description Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new Blinking cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner"...
5. Appendix This chapter provides product specifications and information concerning applicable regulations. • Specifications • Regulatory information • Copyright...
Specifications General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inches)
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Average operating mode Less than 290W Power consumption Ready mode Less than 60 W Power save mode Less than 1.0 W (CLP-36x Series), Less than 1.4 W (CLP-36xW Series) Power off mode 0.45 W SPW-B4319S Module Wireless a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
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Specifications Print media specifications Print media weight/Capacity Type Size Dimensions Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m (16 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 150 sheets of 75 g/m (20 lbs bond) US Folio 216 x 330 mm (8.5 x 13 inches)
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Specifications Print media weight/Capacity Type Size Dimensions Tray Refer to the Plain paper section 75 to 90 g/m (20 to 24 lbs bond) Refer to the Plain Cotton paper section • 150 sheets of 75 g/m (20 lbs bond) Colored, Refer to the Plain paper section 60 to 85 g/m (16 to 24 lbs bond)
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Specifications Print media weight/Capacity Type Size Dimensions Tray Minimum size (custom) 76 x 152 mm (3 x 6 inches) 60 to 120 g/m (16 to 32 lbs bond) Maximum size (custom) 216 x 356 mm (8.5 x 14 inches) a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. b.
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Specifications System requirements Microsoft® Windows® Requirement (recommended) Operating system free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB Windows Server®...
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Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Macintosh Requirements (Recommended) Operating system Free HDD space •...
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Specifications Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine.
Regulatory information This machine is designed for a normal work environment and certified with When using this product, these basic safety precautions should always be several regulatory statements. followed to reduce risk of fire, electric shock, and injury to persons: Laser safety statement The printer is certified in the U.S.
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Regulatory information Power saver China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S.
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Correct disposal of this product (Waste electrical & electronic equipment) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.com/recyclingdirect Or call, (877) 278 - 0799 (Applicable in the european union and other...
Regulatory information This equipment has been tested and found to comply with the limits for a Class Canadian radio interference regulations B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential This digital apparatus does not exceed the Class B limits for radio noise installation.
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Regulatory information The FCC has set a general guideline of 20 cm (8 inches) separation between the FCC statement for wireless LAN use: device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on.
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Regulatory information Turkey only If you cut off the moulded plug, get rid of it straight away. You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. Important warning: You must earth this machine. Replacing the fitted plug (for UK only) The wires in the mains lead have the following color code: •...
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Low Voltage Directive (2006/95/EC), EMC Directive countries: (2004/108/EC). In the event of problems, you should contact the Euro QA Lab of Samsung • Hereby, Samsung Electronics, declares that this [CLP-36xW Series] Electronics Co., Ltd. in the first instance.
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Regulatory information European radio approval information (for products No limitations at this time fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless Regulatory compliance statements communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use.
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Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless If your system came equipped with an internal embedded wireless device and the body, for use of a wireless device near the body (this does not device, do not operate the wireless device unless all covers and shields are in place and the system is fully assembled.
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Regulatory information China only 5. Appendix...
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
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User’s Guide User’s Guide CLP-36x Series CLP-36xW Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting...
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Samsung AnyWeb Print Easy Eco Driver Useful network programs Using SyncThru™ Web Service Wired network setup Using Samsung Easy Printer Manager Installing driver over the network Using Samsung Printer Status IPv6 configuration Using the Linux Unified Driver Configurator Wireless network setup Samsung MobilePrint 5.
1. Software installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network99).
For Mac OS X 10.5-10.7, click Default and find the USB connection. Read the license agreement and click Continue. For Mac OS X 10.4, if Auto Select does not work properly, select Samsung Click Agree to agree to the license agreement.
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. Make sure that the machine is connected to your computer and powered on. Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder >...
Installation for Linux You need to download Linux software packages from the Samsung website to The installation program added the Unified Driver Configurator desktop icon install the printer software (http://www.samsung.com > find your product > and the Unified Driver group to the system menu for your convenience. If you Support or Downloads).
You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. Open the Terminal program. When the Terminal screen appears, type in the following. [root@localhost root]#cd /opt/Samsung/mfp/uninstall/ [root@localhost uninstall]#./uninstall.sh Click Next. Click Finish.
• Wired network setup • Installing driver over the network • IPv6 configuration • Wireless network setup • Samsung MobilePrint • Google Cloud Print Supported optional devices and features may differ according to your model (see "Features by models" on page 6).
Useful network programs There are several programs available to setup the network settings easily in a SyncThru™ Web Admin Service network environment. For the network administrator especially, managing several machines on the network is possible. Web-based machine management solution for network administrators. SyncThru™...
Wired network setup You must set up the network protocols on your machine to use it on your Setting IP address network. You can use network after connecting network cable to a corresponding port on your machine. • The machine that does not support the network interface, it will not •...
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Wired network setup From the Windows Start menu, select All Programs > Samsung Click Apply, and then click OK. The machine will automatically print the Printers > SetIP > SetIP. Network Configuration Report. Confirm that all the settings are correct.
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Before using the SetIP program, disable the computer firewall from System Preferences or Administrator. The following instructions may vary from your model or operating systems. Open /opt/Samsung/mfp/share/utils/. Double-click the SetIPApplet.html file. Click to open the TCP/IP configuration window. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
Installing driver over the network Select Install Now. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view"...
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Installing driver over the network Choose the option in Using Enhanced Features and Participating in Printer Usage Information Collection Program. Then, click Next. Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be Select Network connection on the Printer Connection Type screen.
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Installing driver over the network Command- line Definition Description Command- line Definition Description /a”<dest_path>” or Specifies destination path Since machine drivers /x or Uses existing machine This command provides a for installation. should be installed on the OS driver files to create way to install a printer /A”<dest_path>”...
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Installing driver over the network When the message which warns that all applications will close on your Command- line Definition Description computer appears, click Continue. /f”<log filename>” or Specifies log filename. It will create a log file to a Click Continue on the User Options Pane. specified folder.
Installing driver over the network Open the Applications folder > Utilities > Print Setup Utility. For Mac OS X 10.4, if Auto Select does not work properly, select Samsung in Print Using and your machine name in Model. • For Mac OS X 10.5-10.7, open the Applications folder > System Preferences and click Print &...
Installing driver over the network The Samsung installer window opens. Click Next. Enter the printer description and click Next. The add printer wizard window opens. Click Next. After the machine is added, click Finish. Select network printer and click Search button.
IPv6 configuration The Add Printer Wizard window appears. Follow the instructions in the IPv6 is supported properly only in Windows Vista or higher. window. If the machine does not work in the network environment, activate IPv6. If the IPv6 network seems to not be working, set all the network setting to Refer to the next section followed by.
IPv6 configuration Setting IPv6 addresses From the SyncThru™ Web Service The machine supports the following IPv6 addresses for network printing and managements. For models that do not have the display screen on the control panel, you • Link-local Address: Self-configured local IPv6 address (Address starts with need to access SyncThru™...
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IPv6 configuration Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). Choose the DHCPv6 configuration. Click the Apply button. Using SyncThru™...
Wireless network setup Wireless network name and network password • Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features Wireless networks require higher security, so when an access point is first set up, by models"...
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Wireless network setup Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method Description &...
Wireless network setup Choosing your type Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected using the (WPS) button on the control panel. Setup™...
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Wireless network setup Machines with a display screen Connecting in PIN mode Press and hold the (WPS) button on the control panel for more than Connecting in PBC mode 2 seconds. The eight-digit PIN appears on the display. Press and hold the (WPS) button on the control panel for more than 2 seconds.
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Wireless network setup Machines without a display screen Connecting in PIN mode The network configuration report, including PIN, must be printed (see Connecting in PBC mode "Printing a network configuration report" on page 96). In ready mode, Press the (Cancel or Stop/Clear) button for more than Press and hold the (WPS) button on the control panel for about 2 - 4 five seconds on the control panel.
Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect To disconnect the wireless network connection, press the (WPS) button on to the access point (or wireless router) with the previously used wireless the control panel for more than two seconds.
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Choose the option in Using Enhanced Features and Participating in program without the CD. From the Start menu, select Programs or All Printer Usage Information Collection Program. Then, click Next. Programs > Samsung Printers > your printer driver name > Wireless Setting Program. 2. Using a network-connected machine...
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Wireless network setup Select Configure the wireless network connection using USB cable • Confirm Network Password: Confirm the encryption network password value. on the Printer Connection Type screen. Then click Next. • WEP Key Index: If you are using WEP Encryption, select the appropriate After searching, the window shows the wireless network devices.
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Wireless network setup Items to prepare • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager • Network-connected computer (see "Setting up Wi-Fi Direct" on page 125). • Wi-Fi Direct Name: The default Network Name is the model name and •...
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Wireless network setup • Enter the wireless Network Name: Enter the SSID name you want (SSID Before entering the IP address for the machine, you must know the is case-sensitive). computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be •...
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Wireless network setup The Wireless Network Setting Complete window appears. Click Next. • USB cable When the wireless network settings are completed, disconnect the USB Access point via USB cable (recommended) cable between the computer and machine. Click Next. Click Next when the Printers Found window appears. Check whether the USB cable is connected to the machine.
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• Encryption: Select the encryption. (None, WEP64, WEP128, TKIP, AES, TKIP, AES) • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 125). • Network Password: Enter the encryption network password value.
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Wireless network setup Creating the ad hoc network in Macintosh Check whether the USB cable is connected to the machine. When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Turn on your computer and the wireless network machine. Wireless network set up is completed.
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Wireless network setup • Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz). Before entering the IP address for the machine, you must know the • Authentication: Select an authentication type. computer’s network configuration information. If the computer’s network Open System: Authentication is not used, and encryption may or may configuration is set to DHCP, the wireless network setting should also be not be used, depending on the need for data security.
Wireless network setup When the window that tells you that the network cable connection is • After completing the wireless network connection, you need to install a confirmed appears, disconnect the network cable and click Next. machine driver to print from an application (see "Installing driver over If the network cable is connected, it may have trouble finding the the network"...
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Wireless network setup IP setting using SetIP Program (Windows) Check whether or not the network cable is connected to the machine. If not, connect the machine with a standard network cable. This program is used to manually set the network IP address of your machine Start a web browser such as Internet Explorer, Safari, or Firefox and enter using its MAC address to communicate with the machine.
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Wireless network setup Select the one Network Name(SSID) in the list. Disconnect the network cable (standard or network). Your machine should • SSID: SSID (Service Set Identifier) is a name that identifies a wireless then start communicating wirelessly with the network. In case of Ad-hoc network, access points, and wireless devices attempting to connect mode, you can use a wireless LAN and wired LAN simultaneously.
From the USB cable-connected computer(recommended) Setting the Wi-Fi Direct for mobile printing After the driver installation is complete, Samsung Easy Printer Manager can be set and changes in the Wi-Fi Direct can be made. Wi-Fi Direct is an easy-to-setup peer-to-peer connection method between the Wi-Fi Direct certified printer and a mobile device that provides a secure connection and better throughput than ad hoc mode.
Network Password that is randomly generated by default. • After setting up Wi-Fi Direct, you need to download the mobile printing application (For example: Samsung Mobile printer) to print from your smartphone. From the machine (Machines with a display screen) •...
Wireless network setup Connecting Failure - Invalid Security Troubleshooting • Security is not configured correctly. Check the configured security on your access point and machine. Problems during setup or driver installation Connecting Failure - General Connection Error • Your computer is not receiving a signal from your machine. Check the USB Printers Not Found cable and your machine’s power.
Wireless network setup PC Connection Error e Click Port tab. f Click Configure Port.. button. • The configured network address is unable to connect between your g Check if Printer Name or IP Address: is the IP address on the network computer and machine.
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• You cannot use infrastructure mode and ad hoc mode at the same time for communication. Refer to the user's guide for the software to turn it off and Samsung wireless network machines. try searching for the machine again. •...
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Wireless network setup • The machine is located away from other electronic devices that may interfere with the wireless signal. Many devices can interfere with the wireless signal, including a microwave oven and some Bluetooth devices. • Whenever the configuration of your access point (or wireless router) changes, you must do the product's wireless network setup again.
Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point. Installing a new driver or configuring network settings isn’t necessary –...
Google Cloud Print Google Cloud Print™ is a service that allows you to print to a printer using your If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator. Type in the below default ID and Password. mobile phone, tablet, or any other web-connected devices.
Google Cloud Print Click Manage your printers. Access the GOOGLE DOCS application from your mobile device. Now your printer is registered with Google Cloud Print service. Tap the option button of the document that you want to print. Google Cloud Print-ready devices will appear in the list. Tap the send button.
3. Special features This chapter explains special printing features. • Altitude adjustment • Changing the default print settings • Setting your machine as a default machine • Using advanced print features • Macintosh printing • Linux printing The procedures in this chapter are mainly based on Windows 7.
(3,280 ft) High 1 Normal • For Windows and Macintosh users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings. See "Device Settings" on page 158. • If your machine is connected to the network, you can set the altitude via SyncThru™...
Changing the default print settings Click the Windows Start menu. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. •...
Setting your machine as a default machine Click the Windows Start menu. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows 7, select Control Panel > Devices and Printers. •...
CD-ROM drive. When the installation window appears, select Custom Installation. You can select the XPS printer driver in the Select Software window. • For models that provide XPS driver from the Samsung website, www.samsung.com > find your product> Support or downloads. Click Print.
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Using advanced print features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings.
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Using advanced print features Item Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets Poster Printing together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
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Using advanced print features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • Double-sided Printing • Double-sided Printing (Manual) • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper •...
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Using advanced print features Item Description Paper Options Changes the size of a document to appear larger or smaller on the printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT”...
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Using advanced print features Item Description This option is available when you use the PCL/SPL printer driver (see "Software" on page 7). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.
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Using advanced print features Item Description Overlay a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. (Using a page overlay) c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use.
Macintosh printing Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. Open an application and select Print from the File menu. The machine name, which appears in the printer properties window, may differ depending on the Printing a document machine in use.
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Macintosh printing Printing on both sides of the paper If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Some features may not be available depending on models or options.
Linux printing Change the print job properties using the following four tabs displayed at the top of the window. Some features may not be available depending on models or options. It means that the features are not supported. • General: Changes the paper size, the paper type, and the orientation of the documents.
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Linux printing Open the Unified Driver Configurator. Printing files If necessary, switch to Printers configuration. Select your machine on the available printers list and click Properties. You can print many different types of files on your machine using the standard CUPS, directly from the command line interface.
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• Easy Capture Manager • Samsung Easy Color Manager • Samsung AnyWeb Print • Easy Eco Driver • Using SyncThru™ Web Service • Using Samsung Easy Printer Manager • Using Samsung Printer Status • Using the Linux Unified Driver Configurator...
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 4.
Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine.
This tool helps you screen-capture, preview, scrap, and print pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
Easy Eco Driver With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. To use this application, Start Easy Eco Driver before printing job checkbox in the printer properties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, changing fonts, and more. You can save frequently used settings as a preset. Available for Windows OS users only.
Using SyncThru™ Web Service Click Login on the upper right of the SyncThru™ Web Service website. • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.
Current Settings: Shows the machine’s and network’s information. setting contact information for sending emails. You can also connect to Samsung website or download drivers by selecting the Link menu. • Print information: Prints reports such as system related reports and font reports.
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Using SyncThru™ Web Service Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. Your machine’s embedded website opens. From the Security tab, select System Security > System Administrator Enter the name of the administrator, phone number, location, and email address.
To open the program: For Windows, Printer List The printer list displays the installed printer icons on your Select Start > Programs or All Programs > Samsung Printers > Samsung computer. Easy Printer Manager > Samsung Easy Printer Manager. For Macintosh, Open the Applications folder >...
Using Samsung Easy Printer Manager Printer This area gives you general information about your Contents Area Displays information about the selected machine, Information machine. You can check information, such as the machine’s remaining toner level, and paper. The information will vary model name, IP address (or Port name), and machine based on the machine selected.
Using Samsung Easy Printer Manager Alert Settings (Windows only) This is menu includes settings related to error alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Povides options relating to receiving alerts via email.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the Icon Mean Description machine status. Normal The machine is in ready mode and experiencing no errors or warnings. • Available for Windows users.
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Using Samsung Printer Status Order Supplies You can order replacement toner cartridge(s) from online. Troubleshooting You can directly open the troubleshooting section in the user’s guide. Close Close the window. 4. Useful management tools...
Opening Unified Driver Configurator Double-click the Unified Driver Configurator on the desktop. Printer Configuration You can also click the Startup Menu icon and select Samsung Unified Port Configuration Driver > Unified Driver Configurator. Click each button on the left to switch to the corresponding To use the on screen help, click Help.
Using the Linux Unified Driver Configurator Printers tab • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. View the current system’s printer configuration by clicking on the machine icon • Test: Allows you to print a test page to ensure the machine is working button on the left side of the Unified Driver Configurator window.
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Using the Linux Unified Driver Configurator Shows all of the machine classes. Switches to Ports configuration. Shows the status of the class and the number of machines in the class. Shows all of the available ports. Shows the port type, device connected to the port, and status. •...
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5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems • Power and cable connecting problems • Printing problems • Printing quality problems • Operating system problems...
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. •...
Power and cable connecting problems Click this link to open an animation about solving power problems. Condition Suggested solutions The machine is not receiving power, • Connect the machine to the electricity supply first and press the (Power/Wakeup) button on the control panel. or the connection cable between the computer and the machine is not •...
Printing problems Condition Possible cause Suggested solutions The machine does not The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. print. The machine is not selected as the default Select your machine as your default machine in Windows. machine.
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Printing problems Condition Possible cause Suggested solutions The machine does not The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. print. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error.
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Printing problems Condition Possible cause Suggested solutions The machine prints, but The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already the text is wrong, printed successfully. If possible, attach the cable and the machine to another computer garbled, or incomplete.
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Printing problems Condition Possible cause Suggested solutions Before printing, the Using damp paper can cause vapor during This is not a problem. Just keep printing. machine emits vapor near printing. the output tray. The machine does not Paper size and paper size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see print special-sized paper, "Opening printing preferences"...
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print •...
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Printing quality problems Condition Suggested Solutions Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 53). •...
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Printing quality problems Condition Suggested Solutions Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the imaging unit" on page 51). If white vertical streaks appear on the page: •...
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Printing quality problems Condition Suggested Solutions Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see "Replacing the imaging unit"...
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Printing quality problems Condition Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. •...
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Printing quality problems Condition Suggested Solutions Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty •...
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Printing quality problems Condition Suggested Solutions Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 53). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 51). If the problem persists, the machine may require repair.
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Printing quality problems Condition Suggested Solutions Curl If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. •...
Operating system problems Common Windows problems Condition Suggested solutions “File in Use” message appears Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. during installation. “General Protection Fault”, Close all other applications, reboot Windows and try printing again. “Exception OE”, “Spool 32”, or “Illegal Operation”...
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Operating system problems Common Macintosh problems Condition Suggested solutions The machine does not print PDF files Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. correctly. Some parts of graphics, text, or illustrations are missing.
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Operating system problems Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
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Operating system problems Condition Suggested solutions Some color images come out in This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is indexed RGB unexpected color. color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later.
Glossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as An Automatic Document Feeder (ADF) is a scanning unit that will automatically mentioned in this user’s guide. feed an original sheet of paper so that the machine can scan some amount of the paper at once.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP It is the printing term used for a toner usage measurement on printing. For address automatically. This is usually done in the bootstrap process of example, 5% coverage means that an A4 sided paper has about 5% image or text computers or operating systems running on them.
Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and protocol. A DHCP server provides configuration parameters specific to the DHCP printing. Generally, higher DPI results in a higher resolution, more visible detail client host requesting, generally, information required by the client host to in the image, and a larger file size.
Glossary EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 A suite of protocols developed by Apple Computer for computer networking. It fax machines or fax modems. It automatically detects and corrects errors in the was included in the original Macintosh (1984) and is now deprecated by Apple fax transmission process that are sometimes caused by telephone line noise.
Glossary Gateway IEEE A connection between computer networks, or between a computer network The Institute of Electrical and Electronics Engineers (IEEE) is an international and a telephone line. It is very popular, as it is a computer or a network that non-profit, professional organization for the advancement of technology allows access to another computer or network.
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Glossary ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM The International Telecommunication Union is an international organization rate indicates the number of single-sided sheets a printer can complete within established to standardize and regulate international radio and one minute.
Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a networking protocol for Modified Huffman (MH) is a compression method for decreasing the amount of querying and modifying directory services running over TCP/IP. data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4.
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Glossary NetWare A network operating system developed by Novell, Inc. It initially used Open Systems Interconnection (OSI) is a model developed by the International cooperative multitasking to run various services on a PC, and the network Organization for Standardization (ISO) for communications. OSI offers a protocols were based on the archetypal Xerox XNS stack.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used A convention or standard that controls or enables the connection, primarily in the electronic and desktop publishing areas. - that is run in an communication, and data transfer between two computing endpoints. interpreter to generate an image.
Glossary TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of printers, serial ports, and miscellaneous communications between nodes on a communications protocols that implement the protocol stack on which the network.
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Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant A watermark is a recognizable image or pattern in paper that appears lighter scanner with a TWAIN-compliant program, a scan can be initiated from within when viewed by transmitted light. Watermarks were first introduced in Bologna, the program.
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Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
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Index clearing paper common Macintosh problems tips for avoiding paper jams driver installation for network connected cleaning inside driver installation for USB cable connected outside Linux cleaning a machine driver reinstallation for USB cable connected common Linux problems control panel driver installation for network connected printing convention...
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Index N-up printing Linux Printer Status Macintosh rear view general information regulatiory information Printing overlay printing printing create changing the default print settings safety delete Linux information print Macintosh symbols multiple pages on one sheet of paper service contact numbers Macintosh SetIP program placing a machine...
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Index delete edit toner cartridge Windows estimated life common Windows problems handling instructions driver installation for network connected 99 non-Samsung and refilled driver installation for USB cable connected redistributing toner replacing the cartridge system requirements storing using SetIP tray wireless...
Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact Country/Region Customer Care Center Web Site the Samsung customer care center. CHILE 800-SAMSUNG (726-7864) www.samsung.com Country/Region Customer Care Center Web Site CHINA 400-810-5858 www.samsung.com ALBANIA 42 27 5755...
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Country/Region Customer Care Center Web Site Country/Region Customer Care Center Web Site GEORGIA 8-800-555-555 JAMAICA 1-800-234-7267 www.samsung.com IT and Mobile : 80111-SAMSUNG www.samsung.com JAPAN 0120-327-527 www.samsung.com (80111 7267864) from land line, JORDAN 800-22273 www.samsung.com local charge/ from mobile, 210 6897691 KAZAKHSTAN 8-10-800-500-55-500 (GSM:7799) www.samsung.com...
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Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site Country/Region Customer Care Center Web Site NEW ZEALAND 0800 SAMSUNG (0800 726 786) www.samsung.com RUSSIA 8-800-555-55-55 www.samsung.com NICARAGUA 00-1800-5077267 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com NORWAY 815-56 480 www.samsung.com SERBIA 0700 SAMSUNG (0700 726 7864) www.samsung.com...
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Contact SAMSUNG worldwide Country/Region Customer Care Center Web Site 0330 SAMSUNG (726-7864) www.samsung.com U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com 0-800-502-000 www.samsung.com/ua UKRAINE www.samsung.com/ ua_ru UZBEKISTAN 8-10-800-500-55-500 www.samsung.com VENEZUELA 0-800-100-5303 www.samsung.com VIETNAM 1 800 588 889 www.samsung.com Contact SAMSUNG worldwide...