Interlogix TruVision NVR 10 User Manual

Interlogix TruVision NVR 10 User Manual

Interlogix truvision nvr 10
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TruVision NVR 10 User
Manual
P/N 1072766C-EN • REV 1.0 • ISS 16JUL14

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  • Page 1 TruVision NVR 10 User Manual P/N 1072766C-EN • REV 1.0 • ISS 16JUL14...
  • Page 2 Copyright © 2014 United Technologies Corporation. All rights reserved. Interlogix is part of UTC Buildings & Industrial Systems, a unit of United Technologies Corporation. All rights reserved. Trademarks and Trade names used in this document may be trademarks or registered patents trademarks of the manufacturers or vendors of the respective products.
  • Page 3: Table Of Contents

    Description of alarm notification types 37 Setting up motion detection 38 Setting up system notifications 40 Setting up external alarms 41 Triggering or clearing alarm outputs manually 43 Detecting video loss 43 Detecting video tampering 44 TruVision NVR 10 User Manual...
  • Page 4 Live view 72 Description of live view 72 Video output 73 Audio output 73 Controlling live view mode 73 Multiview format 74 Sequencing cameras 75 Accessing frequently used commands 75 Configuring live view 77 General settings 80 TruVision NVR 10 User Manual...
  • Page 5 Deleting a user 116 Modifying a user 116 Changing the Admin password 117 Chapter 16 Using the web browser 118 Windows Vista and 7 users 118 Accessing the web browser 119 Web browser overview 120 TruVision NVR 10 User Manual...
  • Page 6 Controlling a PTZ dome camera 126 Appendix A Specifications 128 Appendix B Port forwarding information 131 Appendix C Maximum pre-recorded times 133 Appendix D Default menu settings 135 Appendix E Product codes 145 Index 146 TruVision NVR 10 User Manual...
  • Page 7: Product Overview

    Its dual streaming functionality allows the user to set up different settings for recording and streaming video in live view mode using main and substreams. The TruVision NVR 10 can be configured through the OSD, web browser, and TruVision Navigator via the SDK.
  • Page 8: Default Settings To Access The Device

    Figure 1: Example of a possible TVN 10 system configuration Default settings to access the device Default user names and passwords See Table 1 on page 7 for the list of default user names and passwords. Go to TruVision NVR 10 User Manual...
  • Page 9 Gateway address - 192.168.1.1 • Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80 Server/Client software port: 8000 Go to “Using the web browser” on page 118 for further information. TruVision NVR 10 User Manual...
  • Page 10: Installation

    Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the NVR. Do not install the unit on top of other hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted TruVision NVR 10 units.
  • Page 11: Unpacking The Tvn 10 And Its Accessories

    CD with software and manuals • TruVision NVR 10 Quick Start Guide • TruVision NVR 10 User Manual (on CD) • TruVision Recorder Operator Guide (on CD) Back panel Figure 2 on page 10 shows the back panel connections and describes each connector on a typical TVN 10 network video recorder.
  • Page 12 4. Connect an RCA connector for audio input 10. Connect to a power cord. 5. Connect to speakers for audio output. 11. Connect to a 12 VDC power supply. 6. Connect to a VGA monitor. TruVision NVR 10 User Manual...
  • Page 13: Monitor Connections

    1. Attach the two small front-rack mount ears (A) to the NVR. The screws are supplied. 2. Attach the two large rear support brackets (not supplied) to the rear rails (B). 3. Attach the NVR to the front rails (C). The screws are not supplied. TruVision NVR 10 User Manual...
  • Page 14: Getting Started

    To reboot the NVR: 1. In live view mode, right-click the mouse and click Menu. The main menu window appears. 2. Select the Power Manager icon. 3. In the Shutdown popup menu, select Reboot. Click to confirm reboot. TruVision NVR 10 User Manual...
  • Page 15: Using The Setup Wizard

    If you wish to limit the admin rights to only one computer, enter the MAC address of the user’s computer. Otherwise leave the MAC address unchanged. Click Next. 6. Time and date configuration: Select the desired time zone, date format, system time, system date, and manual DST. TruVision NVR 10 User Manual...
  • Page 16 You can group HDDs and assign cameras to a group. See “Setting up HDD groups” on page 58 for further information. After configuring your HDD settings, click Initialize Next to move to the next page, or Previous to return to the previous page. TruVision NVR 10 User Manual...
  • Page 17 Check the desired time lapse check box, TL-Hi or TL-Lo. To record motion detection events, check Event (Motion). To record alarm events, check Alarm. 11. When all the required changes have been entered, a page appears showing all the settings. TruVision NVR 10 User Manual...
  • Page 18 Click Finish to exit the Wizard. The NVR is now ready to use. TruVision NVR 10 User Manual...
  • Page 19: Operating Instructions

    NVR. The LED indicators light up or flash to alert you of various conditions. The functions available can be limited by setting passwords. See Table 2 on page 18 and Table 3 on page 19 for more information. TruVision NVR 10 User Manual...
  • Page 20 Press once to enter quick archive mode. Press twice to start archiving. If the flash drive has an LED, it will flash during archiving. Display buttons See Table 3 on page 19 for a detailed description of all these TruVision NVR 10 User Manual...
  • Page 21 Playback mode Direction The left and right buttons are used to speed up and slow down recorded video. The up and down buttons are used to jump recorded video forwards or backwards by 30 s. TruVision NVR 10 User Manual...
  • Page 22: Using The Mouse

    Use a USB 1.1 or higher mouse. Move the pointer to a command, option, or button on a window. Click the left mouse button to enter or confirm a selection. You can purchase a spare mouse by ordering part number TVR-MOUSE-1. TruVision NVR 10 User Manual...
  • Page 23: Using The Ir Remote Control

    You can purchase a remote control by ordering part number TVR-REMOTE-1 IR Remote Control. Note: The IR remote control is a common accessory for multiple TruVision recorders. Consequently not all functionality listed for the remote control is available in the TVN 10. TruVision NVR 10 User Manual...
  • Page 24 11. Zoom + and - Use to control zoom of camera lens. 12. Preset Enter preprogrammed three-digit code to call up a preset. 13. Tour Enter preprogrammed one-digit code to call up a preset tour. TruVision NVR 10 User Manual...
  • Page 25: Using A Keypad

    Check that the IR remote control sensor is not masked. If the problem still exists, please contact your administrator. Using a keypad Please refer to the user manual of the TVK-800 keypad for instructions on connecting and using the keypad with the NVR. TruVision NVR 10 User Manual...
  • Page 26: Menu Overview

    Description Display mode settings Configure display settings including system date and time, audio output, device name, dwell time, language, and display formats. See “Configuring live view” on page 77 and “Holiday schedules” on page 32. TruVision NVR 10 User Manual...
  • Page 27 The main menu window appears. The Display window appears by default. 2. Click the required menu icon to display its submenu options. Modify the configuration parameters as required. 3. Click Apply to save the settings. 4. Click Back to return to live view. TruVision NVR 10 User Manual...
  • Page 28: Using The Soft Keyboard

    Alphanumeric characters Backspace Punctuation Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view or click Back in a main menu. TruVision NVR 10 User Manual...
  • Page 29: Recording Settings

    Before you can set up your NVR to begin recording, you must first configure general recording settings for the IP cameras. Ensure that the HDD has been installed and initialized before configuring the recording settings. See TruVision NVR 10 User Manual...
  • Page 30 1280 × 720 1280 × 720 SVGA 800 × 600 800 × 600 720 × 576 720 × 480 4CIF 704×576 704 × 480 640 × 480 640 × 480 DCIF 528 × 384 528 × 320 TruVision NVR 10 User Manual...
  • Page 31 Pre-record: This is the time the camera starts recording before the event. Select the time in seconds to start pre-recording before the scheduled time or event: 0, 5, 10, 15, 20, 25, 30, or Maximum. The maximum pre-recording times available depend on the constant bit rate. TruVision NVR 10 User Manual...
  • Page 32: Configuring Recording Schedules

    Configuring a recording schedule lets you specify when the NVR records video and under what circumstances. Each camera can be configured to have its own recording schedule. The schedules are visually presented on a map for easy reference. See Figure 8 on page 31 for an example. TruVision NVR 10 User Manual...
  • Page 33: Daily Schedules

    5. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled during the 24-hour period. Daily schedules To set up a daily recording schedule: 1. From the menu toolbar, click Video Schedule > Schedule. 2. Select a camera. 3. Check the Enable Schedule box. TruVision NVR 10 User Manual...
  • Page 34: Holiday Schedules

    As well as being able to schedule when recordings occur during the week, you can also schedule them for specific holidays in the year such as the first of January, or the second Wednesday of every month. You can schedule up to 32 holiday periods. TruVision NVR 10 User Manual...
  • Page 35: Manual Recording

    You can check to see if a camera is recording manually by looking at the icon on the quick access toolbar. The icon is red when manually recording. Default is off. TruVision NVR 10 User Manual...
  • Page 36: Motion Detection Schedules

    HDD. We highly recommend that important recorded events be protected from deletion. Recorded files can either be locked or the HDD that the files reside on can be set to read only. TruVision NVR 10 User Manual...
  • Page 37: Locking And Unlocking Recorded Files

    (All, Continuous, Motion, Alarm, or Manual), file type (, All, Unlocked, or Locked), and the start time and end times. 3. Click Search. A list of recordings, similar to the figure below, matching the search parameters is displayed. TruVision NVR 10 User Manual...
  • Page 38 HDD status back to R/W (Read/ Write). Make sure the HDD storage mode is "Group" before setting the HDD to read-only. 6. Click Back to return to live view, or continue configuring the NVR settings. TruVision NVR 10 User Manual...
  • Page 39: Alarm Settings

    Modifying the warning buzzer time When an alarm is triggered by the system or a camera, the NVR can be set up to respond with a warning buzzer. You can modify the time during which the warning TruVision NVR 10 User Manual...
  • Page 40: Setting Up Motion Detection

    4. Select the areas sensitive to motion. Click and drag the mouse cursor across the window. The area selected appears as a red grid. Areas covered by the red grid are sensitive to motion detection. TruVision NVR 10 User Manual...
  • Page 41 Default is 24 hours. Click Apply to save the settings. Click Copy to copy the settings to other days of the week. Note: Time periods defined cannot overlap. TruVision NVR 10 User Manual...
  • Page 42: Setting Up System Notifications

    • IP Conflicted: Conflict in the IP address setting. • Illegal Login: Wrong user ID or password used. • Abnormal Record: Recording or snapshot capture failed. • PoE Power Overload: Permitted PoE power budget exceeded. TruVision NVR 10 User Manual...
  • Page 43: Setting Up External Alarms

    5. Select the cameras to be triggered when an external alarm is detected. In the Settings window, click Trigger Channel and select the cameras to be triggered for recording when an alarm is detected. Click Apply to save the settings. TruVision NVR 10 User Manual...
  • Page 44 1. From the menu toolbar, click Alarm Settings > Alarm Output. 2. Select the alarm output. You can enter an alarm output name, if desired. 3. Select a time out period. Default is 5 seconds. TruVision NVR 10 User Manual...
  • Page 45: Triggering Or Clearing Alarm Outputs Manually

    Detecting video loss Video may be lost if the camera develops a fault or is damaged. You can set up the NVR to detect video loss and trigger a system notification. TruVision NVR 10 User Manual...
  • Page 46: Detecting Video Tampering

    Click and drag the mouse across an area to mark that area for video tampering. You can only set one tampering area with the full screen being the maximum area. Click Clear to clear the window. TruVision NVR 10 User Manual...
  • Page 47 In the Rule window, click the Rule tab and select how you want the NVR to notify you of the alarm. Click Apply to save settings and then to return to the previous window. 8. Click Back to return to live view, or continue configuring the NVR settings. TruVision NVR 10 User Manual...
  • Page 48: Network Settings

    Administrator or ISP to see if your NVR requires specific IP addresses or port numbers. General network settings To configure general network settings: 1. From the menu toolbar, click Network Settings > General. 2. Enter the required settings: TruVision NVR 10 User Manual...
  • Page 49: Pppoe Setup

    You can connect the NVR directly to a DSL modem. To do this, you need to select the PPPoE option in the Network Settings menu. Contact your ISP to get the user name and password. TruVision NVR 10 User Manual...
  • Page 50: Ddns Setup

    DynDDNS.org. • ezDDNS: Activate the DDNS auto-detection function to set up a dynamic IP address. The server is set up to assign an available host name to your NVR. Figure 9: ezDDNS setup window TruVision NVR 10 User Manual...
  • Page 51: Ntp Server Setup

    3. Enter the NTP settings: • Interval: Time in minutes to synchronize with the NTP server. The value can be between 1 and 10080 minutes. Default is 60 minutes. • NTP Server: IP address of the NTP server. TruVision NVR 10 User Manual...
  • Page 52: Email Setup

    We recommend that you test the email settings after entering values in the email window. 4. Click Apply to save the settings. 5. Click Back to return to live view, or continue configuring the NVR settings. TruVision NVR 10 User Manual...
  • Page 53: Ftp Server Setup To Store Snapshots

    The NVR supports UPnP (Universal Plug and Play). This feature lets the NVR automatically configure its own port forwarding, if this feature is also enabled in the router. You can select one of two methods to set up UPnP: TruVision NVR 10 User Manual...
  • Page 54: Remote Alarm Host Setup

    Surveillance software installed. The alarm host port value must be the same as software’s alarm monitor port. Up to three alarm hosts can be set. For each alarm host, the default port is 5001, 5004, and 5003. TruVision NVR 10 User Manual...
  • Page 55: Multicast Setup

    Settings window. The default server port is 8000 while that of the default HTTP port is Note: The server port has a port range of 1024 to 65535 and is used for remote client software access. The HTTP port is used for remote internet browser access. TruVision NVR 10 User Manual...
  • Page 56: Rtsp Service Port Setup

    2. Enter the RSTP port value. The default value is 554. 3. Click Apply to save the settings. 4. Click Back to return to live view, or continue configuring the NVR settings. Telnet setup For Technical Support only. TruVision NVR 10 User Manual...
  • Page 57: Checking Network Status

    4. If you need to check the current network parameters, click the Network button to get an overview. To check network statistics: 1. From the menu toolbar, click System settings > Detect. 2. Select the Network Stat. tab. TruVision NVR 10 User Manual...
  • Page 58: Exporting Network Packet Data

    When using an internet connection make sure that ports are open or forwarded, as follows: • When using TruNav: Port 8000 and 554 • When using a web browser: Port 80 and 554 See “Accessing the web browser” on page 119 for more information. TruVision NVR 10 User Manual...
  • Page 59: Storage Management

    After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal. Controlling disk storage mode on the HDD You can allocate on an HDD the maximum permitted storage and snapshot capacities from each camera. TruVision NVR 10 User Manual...
  • Page 60: Setting Up Hdd Groups

    HDD, and save the recordings from all the other cameras to another HDD. To set up an HDD group: 1. From the menu toolbar, click System Settings > > Storage Mode. 2. Under Mode, select Group. TruVision NVR 10 User Manual...
  • Page 61: Setting The Hdd Property

    HDD. If there is only one HDD present, setting it to read-only means the NVR cannot record. 7. Click Back to return to live view, or continue configuring the NVR settings. TruVision NVR 10 User Manual...
  • Page 62: Checking Hdd Status

    Checking the S.M.A.R.T. information S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) reports on a variety of hard drive attributes. It helps ensure that the HDD is functioning properly at all times while protecting video stored on the hard drive. TruVision NVR 10 User Manual...
  • Page 63: Bad Sector Detection

    NVR settings. Bad sector detection You can improve the performance of your HDDs by ensuring that they have no bad sectors. Bad sectors can slow down an HDD when reading or writing data, for example. TruVision NVR 10 User Manual...
  • Page 64 5. If required, click Pause to pause the test or Cancel to cancel it. 6. Click Back to return to live view, or continue configuring the NVR settings. TruVision NVR 10 User Manual...
  • Page 65: Camera Settings

    To power a non plug and play camera over PoE and connect it, plug it into a PoE port and manually add the camera as it if was a network IP camera. Plug and play cameras are configured automatically with default settings (see TruVision NVR 10 User Manual...
  • Page 66 Note: If you configure an IP camera “plug and play” and subsequently change it to “manual”, the camera settings are then saved to the PoE port to which the camera is connected. See Figure 11 on page 65 for information on the IP camera window. TruVision NVR 10 User Manual...
  • Page 67 IP cameras located in the NVR LAN. When the search is complete, a list of the available cameras is shown. 3. Check the boxes of the desired cameras that you want to add to the NVR system. TruVision NVR 10 User Manual...
  • Page 68: Configuring The Camera Osd Settings

    They also are included in recordings. You can also adjust the transparency of the OSD relative to the background so that it is easier to read or is less prominent on screen. TruVision NVR 10 User Manual...
  • Page 69: Setting Up Privacy Masking

    1. From the menu toolbar, click Camera Management > Privacy Mask. 2. Select the camera for which you want to set up privacy masking. 3. Check the Enable Privacy Mask box to enable the feature. TruVision NVR 10 User Manual...
  • Page 70: Adjusting Video Image Settings

    Note: Click the Default button to return the image values to default (128). 4. Click Apply to save the settings and then click Back to return to live view. TruVision NVR 10 User Manual...
  • Page 71: Watermarking

    A restricted access camera is not displayed on screen when no user is logged in. Instead a person walking by sees a black screen with the Interlogix logo. See Figure 12 below. Figure 12: Example of a restricted-access camera image To set up a camera for restricted access view: 1.
  • Page 72: Poe Power Budget

    IP cameras that can be connected depending on the PoE type used. Table 6: Maximum number of IP cameras that can be connected by PoE power consumption 12.5 W 15 W PoE-af PoE-at 4-channel 8-channel 16-channel TruVision NVR 10 User Manual...
  • Page 73 Camera > Setup. 2. Select the PoE type required for each camera: No PoE, PoE-af, PoE-at, or 15.0 W. 3. Click Apply to save the settings and then click Back to return to live view. TruVision NVR 10 User Manual...
  • Page 74: Chapter 10 Live View

    Indicates alarms and system notifications. Clicking the icon opens a window that lists the alarms and notifications. Indicates manual recording. More than one icon can be displayed at the same time. The system status is displayed on the front panel by the status LEDs. TruVision NVR 10 User Manual...
  • Page 75: Video Output

    This option is not available from monitor B. Single Screen Switch to a full-screen view for the selected camera from the dropdown list. Multi Camera Switch between the different multiview options from the dropdown list. TruVision NVR 10 User Manual...
  • Page 76: Multiview Format

    See Figure 15 below. To change the multiview display that appears by default, go to the Display menu. See “Changing the camera sequence” on page 78 for more information. Figure 15: Multiview display formats TruVision NVR 10 User Manual...
  • Page 77: Sequencing Cameras

    The quick access toolbar in live view lets you quickly access regularly used commands. Position the cursor over a video image and left-click the mouse. The toolbar appears below the selected camera image (see Figure 16 below). TruVision NVR 10 User Manual...
  • Page 78 Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ or IP cameras. This function helps to maintain lens focus accuracy over prolong periods of time. Close: Close the shortcut toolbar. TruVision NVR 10 User Manual...
  • Page 79: Configuring Live View

    Configuring live view You can modify the live view set up from the main menu to suit different needs, such as the different monitors, multiview layout, and dwell time options. You can also enable audio output. TruVision NVR 10 User Manual...
  • Page 80 4. Click Back to return to live view. Changing the camera sequence The cameras are sequenced in numeric order by default. You can change the sequence order of the cameras for all monitors. TruVision NVR 10 User Manual...
  • Page 81 Select the new camera sequence order by scrolling through the list of available camera numbers. Note: “X” means that the camera is not displayed. 5. Click Apply to save the settings. 6. Click Back to return to live view. TruVision NVR 10 User Manual...
  • Page 82: General Settings

    Check the box to enable/disable and click Apply. Enable Wizard Define whether the wizard tool starts when the NVR is turned on. Check the box to enable/disable and click Apply. Display Status Icons Define whether the status icons are displayed. TruVision NVR 10 User Manual...
  • Page 83: Configuring Time And Date

    This time and date display is separated from the embedded one that appears for each camera (see “Configuring the camera OSD settings” on page 66 for more information on embedded camera time and date). TruVision NVR 10 User Manual...
  • Page 84 Enter the start date and time for daylight savings. Enter the end date and time for daylight savings. DST Bias Set the amount of time to move DST forward from the standard time. Default is 60 minutes. TruVision NVR 10 User Manual...
  • Page 85 To set up the system time and date: 1. From the menu toolbar, click Display Mode Settings > Time. 2. Modify the settings to the desired values. 3. Click the Apply button to immediately implement the changes. TruVision NVR 10 User Manual...
  • Page 86: Chapter 11 Controlling A Ptz Camera

    Refer to the keypad user manual for further information. If the display is in multiview format, it changes to full-screen format for the selected camera. See Figure 23 below for a description of the PTZ control panel. TruVision NVR 10 User Manual...
  • Page 87: Setting And Calling Up Presets

    PTZ dome camera to a desired position. They are configured and modified from the PTZ configuration window (see Figure 24 below). Note: The PTZ dome camera used must be able to support a preset command. TruVision NVR 10 User Manual...
  • Page 88 Scroll down the preset list. To set up a preset: 1. From the menu toolbar, click PTZ Settings > PTZ. 2. Use the directional, zoom, focus, and iris buttons to position the camera in the desired preset location. TruVision NVR 10 User Manual...
  • Page 89: Setting And Calling Up Preset Tours

    The PTZ dome camera used must be able to support a preset tour command. To set up a preset tour: 1. From the menu toolbar, click PTZ Settings > PTZ. 2. Select the preset tour number. TruVision NVR 10 User Manual...
  • Page 90 1. From the menu toolbar, click PTZ Settings > PTZ. 2. Select the desired preset tour from the list and click to start the preset tour. Click to stop the preset tour. 3. Click Back to return to live view. TruVision NVR 10 User Manual...
  • Page 91: Setting And Calling Up A Shadow Tour

    1. From the menu toolbar, click PTZ Settings > PTZ. 2. Select the shadow tour from the list and click to start the shadow tour. Click to stop the shadow tour. 3. Click Back to return to live view. TruVision NVR 10 User Manual...
  • Page 92: Chapter 12 Playing Back A Recording

    Overview of the playback window It is easy to manage playback from the playback window. The playback video can be set up to display a time/date stamp for evidentiary purposes (see “Configuring the camera OSD settings” on page 66). TruVision NVR 10 User Manual...
  • Page 93 The playback control toolbar It is easy to manually control playback using the playback control toolbar. See Figure 26 on page 92 below. Note: The playback control toolbar does not appear for instant playback. TruVision NVR 10 User Manual...
  • Page 94 For 24-hour playback mode, quit playback and return to live view. For playback from search mode, quit playback and return to the search window. Playback bar: This bar displays the playback recording. It indicates in color the type of recording. TruVision NVR 10 User Manual...
  • Page 95: Playback Pop-Up Menu

    Use the quick access toolbar to quickly replay recorded video the last programmed period (default time is five minutes). This can be useful to review an event that has just happened. Only one camera at a time can be selected. TruVision NVR 10 User Manual...
  • Page 96: 24-Hour Playback

    Check the desired cameras and/or another day. Up to 8 cameras can be selected. Playback starts immediately. Note: A message appears if there are no recordings found during this period. 3. Use the playback control toolbar to manually control playback. TruVision NVR 10 User Manual...
  • Page 97: Playback Speed And Skip Time

    From the playback window: Click to jump recorded video forwards and backwards by a set skip time. — Or — Click a location on the timeline for where you want playback to start. TruVision NVR 10 User Manual...
  • Page 98: Searching Recorded Video

    Only one file can be played back at a time. Figure 28: Example of a search result list 1. Click to playback the selected video. 2. Click to lock recording to prevent it from being overwritten. TruVision NVR 10 User Manual...
  • Page 99: Playing Back Recordings By Time And Video Type

    Right-click the mouse and select Video Search from the list to return to the search window. - Or - Click the Search icon in the playback control toolbar to return to the search results window. TruVision NVR 10 User Manual...
  • Page 100: Playing Back Recordings By Event

    Right-click the mouse and select Event Search from the list to return to the search window. - Or - Click the Search icon in the playback control toolbar to return to the search results window. TruVision NVR 10 User Manual...
  • Page 101: Creating And Playing Back Bookmarked Recordings

    Edit button to edit a bookmark’s name. - Or - Click the Delete button to delete a bookmark. - Or - Click the Play button to play back a bookmark. 5. When finished, click Exit. TruVision NVR 10 User Manual...
  • Page 102: Slideshow Of Snapshots

    You can also playback recordings from the system log. The system log provides a much wider range of options for playback than Advanced Search, which deals with video detection and alarms only. See “Searching system logs for events” on page 111 for more information. TruVision NVR 10 User Manual...
  • Page 103: Playing Back Frame-By-Frame

    • Using the front panel: 1. In playback mode move the left direction button to left to scroll down through the speed changes until single frame. 2. Press Enter to advance the video frame by frame. TruVision NVR 10 User Manual...
  • Page 104: Digital Zoom In Playback

    The selected area is magnified. 3. Right-click the mouse to quit the digital zoom mode and return to full-screen playback mode. The playback control toolbar reappears. TruVision NVR 10 User Manual...
  • Page 105: Archiving Recorded Files

    3. Click Start. The unit starts to download all the files listed. Note: If there is a capacity limitation on the backup device, only the most recent files will be backed up. TruVision NVR 10 User Manual...
  • Page 106: Exporting Recorded Files To Backup Device

    Refresh the search results if any parameters have been modified. Name Files found on the backup device are listed. Delete Click to delete a selected file from the backup device. Play Click to play selected file. TruVision NVR 10 User Manual...
  • Page 107: Creating And Archiving Video Clips

    Creating and archiving video clips You can save important scenes in a recorded file for later reference by creating video clips of selected portions of the file during playback. When an intruder, for example, TruVision NVR 10 User Manual...
  • Page 108: Archiving Snapshots

    3. Select the snapshots to backup. 4. Click Archive. Select the archiving device, if different from that listed. 5. Click Archive. Export starts immediately. 6. When completed, click OK. Click Cancel to return to the previous window. TruVision NVR 10 User Manual...
  • Page 109: Managing Backup Devices

    Playing back archived files on a PC Use the standard file player software to play back the archived video on your PC. It is downloaded from the NVR when archiving files onto a backup device. TruVision NVR 10 User Manual...
  • Page 110: Nvr Management

    Upgrade > Local Upgrade. The list of files on the USB is displayed (see Figure 29 on page 104 for an example). 5. Select the file and click Upgrade. Click to begin the upgrade process. TruVision NVR 10 User Manual...
  • Page 111: Restoring Default Settings

    You can check the current status of the NVR at any time by going to the System Information menu. You can check the status of the device, cameras, recordings, alarms, network, and HDDs. See Figure 30 on page 110. TruVision NVR 10 User Manual...
  • Page 112 PPPoE default gateway, and MAC address. 7. To view HDD information for each HDD, click the tab (6). You can view the HDD label, status, capacity, free space, property, type, and group. 8. Click Back to return to live view. TruVision NVR 10 User Manual...
  • Page 113: Searching System Logs For Events

    Note: Connect the backup device, such as a USB flash drive, to the NVR before commencing the log search. Figure 31: View log window 1. Major Type; 2. Minor Type; 3. Parameter; 4. Click to play the recording; 5. Click to obtain details about the log TruVision NVR 10 User Manual...
  • Page 114 5. If available, you can also view the associated video to the selected log entry by clicking its play button 5. To export a log entry, select a log and click Export. 4. Click Back to return to live view. TruVision NVR 10 User Manual...
  • Page 115: Chapter 15 User Management

    Adding a new user Only a system administrator can create a user. You can add up to 31 new users. The access privileges of Operator and Guest users are predefined and can be modified by the administrator. TruVision NVR 10 User Manual...
  • Page 116: Customizing A User's Access Privileges

    Local Advanced Operation: Access HDD management (including the initialization and modification of disk properties). Update system firmware as well as manually trigger and clear the I/O alarm output. • Local Shutdown/Reboot: Locally shutdown or reboot the NVR. TruVision NVR 10 User Manual...
  • Page 117 To customize a user’s access privileges: 1. From the menu toolbar, click User Management. 2. For the user whose access privileges need to be changed, click the Permission button . The Permission pop-up window appears. TruVision NVR 10 User Manual...
  • Page 118: Deleting A User

    . The Edit User pop-up window appears. 3. Edit the user information and click Apply to save the settings. 4. Click the button to return to the previous window. 5. Click Back to return to live view. TruVision NVR 10 User Manual...
  • Page 119: Changing The Admin Password

    The administrator’s password can be changed in the User Management menu. Click Change Password tab and enter the new information. The administrator’s MAC address can be changed here too. Once completed, click Apply to save the settings. TruVision NVR 10 User Manual...
  • Page 120: Using The Web Browser

    6. Enter the IP address or DDNS name in the “Add this website to the zone” field. 7. Click Add, and then click Close. 8. Click in the Internet Options dialog window. 9. Connect to the TVN 10 for full browser functionality. TruVision NVR 10 User Manual...
  • Page 121: Accessing The Web Browser

    Subnet mask - 255.255.255.0 • Gateway address - 192.168.1.1 • Ports: When using the browser: When using TruNav: RTSP port: 554 RTSP port: 554 HTTP port: 80 Server/Client software port: 8000 For more information on port forwarding, see TruVision NVR 10 User Manual...
  • Page 122: Web Browser Overview

    Search for event logs • Configure settings • Log out of the interface Viewer View live or playback video. Display format Define how you want video to be displayed in the viewer: Multiview or full screen. TruVision NVR 10 User Manual...
  • Page 123: Using The Web Browser To Configure The Device

    There are two ways to configure the NVR: Local and Remote. See Figure 33 below for an example of the Configuration window. Figure 33: Configuration window for camera management TruVision NVR 10 User Manual...
  • Page 124: Local Configuration

    Motion Detection Define motion detection parameters. See “Setting up motion detection” on page 38 for more information. Privacy Mask Define the on-screen privacy mask areas. See “Setting up privacy masking” on page 67 for more information. TruVision NVR 10 User Manual...
  • Page 125 HDD full. See “Description of alarm notification types” on page 37 and “Setting up system notifications” on page 40 User Management Define, modify, and delete users. See Chapter 15 “User management” on page 113 for more information. TruVision NVR 10 User Manual...
  • Page 126: Searching And Playing Back Recorded Video

    Playback window shown in Figure 34 below. Figure 34: Browser playback window Item Description Selected camera. Multiview: Select the desired multiview format. Calendar: Selected day is highlighted. Search: Click to start searching recorded files for the selected camera. TruVision NVR 10 User Manual...
  • Page 127 Click and drag the marker across the timeline on where you want video playback to begin, and then click Play on the playback control toolbar. You can capture a snapshot of a video image, save the video clips, or download the recorded video. TruVision NVR 10 User Manual...
  • Page 128: Searching For Event Logs

    The web browser interface lets you control the PTZ functions of a dome camera. Select a PTZ dome camera and use the PTZ controls on the browser interface to control the PTZ functions. See Figure 35 on page 127. TruVision NVR 10 User Manual...
  • Page 129 8. Start selected preset/tour/shadow tour (depending on function selected). 9. List presets available. 10. List preset tours available. 11. List shadow tours available. 12. Modify brightness, contrast, saturation, and hue values. TruVision NVR 10 User Manual...
  • Page 130: Appendix A Specifications

    5MPX / 3MPX / Full HD 1080p, UXGA / HD 720p / VGA / 4CIF / DCIF / 2CIF / CIF / QCIF Internal SATA slots Maximum capacity supported 4/6 TB 2 TB Capacity per SATA drive 2/3 TB 1/2 TB TruVision NVR 10 User Manual...
  • Page 131 Browser interface / TruVision Navigator / TVRmobile Browser requirements IE 8, 9, 10, 11 Software TruVision Navigator 5.0 SP2 or later Mobile applications TVRmobile 2.0 or later Integrated solutions Advisor, OnGuard (planned), TruPortal (planned), MasterMind TruVision NVR 10 User Manual...
  • Page 132 TVN 10 TVN 10c Supported devices Interlogix IP cameras Consult IP camera compatibility chart Interlogiw IP encoders TVE-400, TVE-800, TVE-1600 Third party IP cameras Onvif TruVision NVR 10 User Manual...
  • Page 133: Appendix B Port Forwarding Information

    Third-party assistance on configuring popular routers can be found at: http://www.portforward.com/ http://canyouseeme.org/ http://yougetsignal.com Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. TruVision NVR 10 User Manual...
  • Page 134 On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device. If you cannot find any information for your particular router, please contact your router manufacturer or internet service provider for further assistance. TruVision NVR 10 User Manual...
  • Page 135: Appendix C Maximum Pre-Recorded Times

    Note: This information only applies when the bit rate is set to Constant (see “Configuring recording settings” on page 27 for more information). Maximum pre-recording time Constant bit rate (seconds) 1024 1280 TruVision NVR 10 User Manual...
  • Page 136 Maximum pre-recording time Constant bit rate (seconds) 1536 1792 2048 3072 4096 TruVision NVR 10 User Manual...
  • Page 137: Appendix D Default Menu Settings

    Enable Logout Lock: No Layout General Video Output Interface: VGA/HDMI Window Segmentation: 1*1 Dwell Time: No Switch Enable Audio Output: No Event Output: VGA/HDMI Event Full-Screen Monitoring Dwell Time: 10 s Alarm Full-Screen Monitoring Dwell Time: 10 s TruVision NVR 10 User Manual...
  • Page 138 Protocol: TruVision Management Port: 8000 User Name: admin Password: (Null) Added IP Cameras: (Null) PoE Setup (Null) OSD Settings Camera: IP Camera 1 Camera Name: IPCamera 01 Display Name: Yes Display Date: Yes Display Week: Yes TruVision NVR 10 User Manual...
  • Page 139 Rule: Arming Schedule [All day for whole week]; Rule [All disabled] Sensitivity: Low Zone: (Null) Video Loss Video Loss Settings Camera: IP Camera 1 Enable Video Loss Alarm: No Rule: Arming schedule [All day for whole week]; Rule: (Null) TruVision NVR 10 User Manual...
  • Page 140 Pre-record: 15 s Post-record: 15 s Auto Delete (day): 0 Record Audio: No Capture Camera: IP Camera 1 Resolution: AUTO Snapshot Quality: High Manual Recording Manual Recording Off: All More Settings More Settings Overwrite: Yes TruVision NVR 10 User Manual...
  • Page 141 PPPOE PPPOE Enable PPPoE: No User Name: (Null) Password: (Null) DDNS DDNS Enable DDNS: No DDNS Type: ezDDNS Server Address: www.tvr-ddns.net Host Name: (Null) Enable NTP: No Interval (min): 60 NTP Server: time.nist.gov NTP Port:123 TruVision NVR 10 User Manual...
  • Page 142 User Name: (Null) Password: (Null) Directory: Use root directory Parent Directory: Secondary Directory: SNMP SNMP Enable SNMP: No SNMP Version: V2 SNMP Port: 161 Read Community: public Write Community: private Trap Address: (Null) Trap Port: 162 TruVision NVR 10 User Manual...
  • Page 143 Rule: Trigger Channel: [No]; Arming Schedule: [All day for whole week]; Rule: (All disabled); PTZ linking: (Null) Alarm Output Alarm Output Alarm Output No.: A>1 Alarm Name: (Null) Time Out: 5 s Rule: All day for whole week TruVision NVR 10 User Manual...
  • Page 144 User Settings User User Management admin:1234 operator: 4321 guest: (Null) Change Password (Null) System Settings HDD Information: (Null) Storage Mode Mode: Quota Camera: IP Camera 1 Used Record Capacity: Used Snapshot Capacity: HDD Capacity (GB): TruVision NVR 10 User Manual...
  • Page 145 Upgrade Local Upgrade Configurations Import/Export Config File Default Log Search Log Search Current whole day, all types System Information Device Name: TVN 10 Model: (Model number) Serial No.: (Model’s serial number) Firmware Version: Encoding Version: TruVision NVR 10 User Manual...
  • Page 146 Select NIC: LAN1 Destination Address: (Null) Network Packet Archive Device Name: (Null) Network Stat IP Camera: (Null) Remote Live View: (Null) Remote Playback: (Null) Net Receive Idle: (Null) Net Send Idle: (Null) Send Bandwidth Limit: 40Mbps/80Mbps TruVision NVR 10 User Manual...
  • Page 147: Appendix E Product Codes

    TruVision NVR 10, 4 channels, 20 Mbps, 1TB TVN-1004c-2T TruVision NVR 10, 4 channels, 20 Mbps, 2TB TVN-1004cS-1T TruVision NVR 10, 4 channels, 4 channel PoE switch, 20 Mbps, 1TB TVN-1004cS-2T TruVision NVR 10, 4 channels, 4 channel PoE switch, 20 Mbps, 2TB TVN-1008-2T...
  • Page 148: Index

    59 configuring display, 81 set up HDD alarms, 60 DDNS settings, 48 HTTP port settings, 54 Default settings restore, 109 Digital zoom live view, 77 Import configuration settings, 109 playback, 91 Instant playback, 93 TruVision NVR 10 User Manual...
  • Page 149 37 NTP server settings, 49 NVR, 80 Recorded files lock/unlock, 35 Recording manual, 33 OSD settings, 67 motion detection, 38 Overwrite, 30 overwrite, 30 resolutions, 28 schedules, 30 Password Remote alarm host settings, 52 TruVision NVR 10 User Manual...
  • Page 150 111 System notifications, 40 Tamper-proof detection, 44 Telnet, 54 Text overlay browser, 126 Time configuring display, 81 UPnP settings, 51 User privileges camera configuration, 115 descriptions, 114 local configuration, 114 remote configuration, 115 Users TruVision NVR 10 User Manual...

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