Troubleshooting - skybar Wine System Manual

TROUBLE-
SHOOTING

TROUBLESHOOTING

Your One Wine System has been carefully designed to give
you many years of trouble-free service. In the unlikely event that
your One Wine System does not operate satisfactorily,
please review the following potential problems and try the steps
recommended BEFORE you call an authorized service center.
To order replacement parts or for additional help with product
questions, please call 1-888-SKYBAR9 (1-888-759-2279).
Problem Recommended Steps
Power
• Ensure that the Wine System is plugged
The Wine System does not
turn on. into an outlet.
• Ensure that the outlet has power.
• Ensure that the power button on the
back of the unit is "On".
• Open and close the Chilling Chamber
Lights are flashing
(Amber and Green) with door to reset.
• Remove the Bottle Pour Assembly and
no bottle installed.
wash it thoroughly then replace.
• Ensure that the Pour Tip and Reserve
Cup are securely seated in place.
Display
• Ensure that the Main Power Button is
Nothing is shown on the
display window. "On" and that there is power to the unit.
(See SETUP.)
Dispensing/Pouring
Pressing the Replace Bottle • Open door first, press and hold the
Button does not release the Replace Bottle Button, reach into
Bottle Pour Assembly. the Chilling Chamber and gently lift
upward and pull the Bottle Pour
Assembly toward you.
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TROUBLE-
SHOOTING
Problem Recommended Steps
Dispensing/Pouring
Wine is not pouring
• Remove and clean the Pour Tip over
smoothly.
a sink.
Wine does not pour when • Ensure that the wine bottle is installed
the Pour Button is pressed. correctly onto the Bottle Pour Assembly
and that the Bottle Pour Assembly is
securely engaged into the Chilling
Chamber. (See page 9.)
• Press the Pour Button when the green
light is illuminated.
• Note: If the green light is not illuminated
and the amber light is illuminated, press
the Preserve/Unlock to Pour Button, which
will stop preservation, turn off the amber
light and enable pouring, indicated by the
green light. (See page 17.)
• Ensure that the Pour Tip is securely
installed onto the Pour Spout.
• Wine will not dispense if the chamber is
actively in the preservation mode.
– Wait for the preservation cycle to be
completed, or
– Cancel the preservation process by
pressing the Preservation Button.
A wine bottle is securely • If a wine bottle is installed, the lights
should be amber or green. If no lights
installed but preservation
are illuminated, neither the preservation
mode is not working.
mode nor the pour mode is active.
• Open the Chilling Chamber door and
ensure the bottle is installed correctly
onto the Bottle Pour Assembly and that
the Bottle Pour Assembly is engaged
into the Chilling Chamber. Close the
door, and the system should reset.
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