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INSTALLATION AND USER GUIDE
EN
PELLET STOVE
LOTUS
HYDRO MODEL
Translation of original instructions

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  • Page 1 INSTALLATION AND USER GUIDE PELLET STOVE LOTUS HYDRO MODEL Translation of original instructions...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS ..................II INTRODUCTION ..................... 1 1-WARNINGS AND WARRANTY TERMS .............. 2 2-INSTALLATION ................... 9 3-DRAWINGS AND TECHNICAL SPECIFICATIONS ..........20 4-INSTALLATION AND ASSEMBLY ..............22 5-PLUMBING CONNECTION ................26 6-ELECTRICAL CONNECTIONS .................31 7-INITIAL START-UP ..................32 8-MENU ITEMS AND OPERATION ..............36 9-SAFETY DEVICES AND ALARMS ..............55 10-RECOMMENDATIONS FOR A SAFE USE ............59 11-CLEANING AND MAINTENANCE ..............60...
  • Page 3: Introduction

    Stove+Chimney+Air inlet). REVISIONS TO THE PUBLICATION The content of this manual is strictly technical and the property of RED. No part of this manual may be translated into other languages and/or adapted and/or reproduced, even in part, in other mechanical or electronic forms, photocopies, recordings or other, without the prior written authorisation from RED.
  • Page 4: 1-Warnings And Warranty Terms

    1-WARNINGS AND WARRANTY TERMS SAFETY PRECAUTIONS • Installation, electrical connection, function test and maintenance must only be carried out by authorised and qualified personnel. • Install the product in accordance with all local and national legislation and regulations in force in the region or state. •...
  • Page 5 1-WARNINGS AND WARRANTY TERMS • Any type of tampering or unauthorised replacement with non-original spare parts could be hazardous for the operator’s safety and relieves the company from any civil and criminal liability. • Many of the surfaces of the product get very hot (door, handle, glass, smoke extraction pipes, etc.).
  • Page 6 1-WARNINGS AND WARRANTY TERMS • A carbon monoxide alarm must be fitted in the room where the appliance is sited Refer too ADJ part 2.34 through too 2.36 page 41 (ONLY FOR UK). • If there is a fire in the flue pipe, extinguish the stove, disconnect it from the power supply and never open the door.
  • Page 7 1-WARNINGS AND WARRANTY TERMS INFORMATION • In case of any problems, get in touch with your dealer, or a qualified engineer authorised by MCZ, and if a repair is necessary, insist on the use of original spare parts. • Use only the fuel recommended by MCZ (for Italy pellets with a diameter of 6 mm and for other European countries with a diameter of 6-8 mm) and provided only with an automatic supply system.
  • Page 8 1-WARNINGS AND WARRANTY TERMS EXCLUSIONS The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes: • Damage caused during transportation or relocation • all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the manufacturer’s instructions (always refer to the installation and use manual provided with the appliance) •...
  • Page 9 1-WARNINGS AND WARRANTY TERMS SPARE PARTS In the event of a malfunction, consult the retailer who will forward the call to the Technical Assistance Service. Use only original spare parts. The retailer or service centre can provide all necessary information regarding spare parts. We do not recommend waiting for the parts to be worn before having them replaced.
  • Page 10 1-WARNINGS AND WARRANTY TERMS RULES FOR INSTALLATION The product is a boiler that uses wood pellets. Below is a list of the European regulations regarding the installation of the product: EN 303-5:2012: Solid fuel boilers, with manual or automatic loading, nominal thermal power of 500 kW - Terminology, requisites, tests and marking.
  • Page 11: 2-Installation

    2-INSTALLATION The instructions in this chapter refer explicitly to the Italian installation regulation UNI 10683. In any case, always observe the domestic regulations in force. PELLETS Wood pellets are manufactured by hot-extruding compressed sawdust which is produced during the working of natural dried wood. The compactness of the material is guaranteed by the lignin contained in the wood itself and allows pellets to be produced without glue or binders.
  • Page 12 2-INSTALLATION PRECAUTIONS REGARDING INSTALLATION IMPORTANT! Product installation and assembly must be carried out by qualified personnel. The product must be installed in a suitable place that allows easy access for it to be opened regularly and for routine maintenance to be performed.
  • Page 13 2-INSTALLATION POSITIONING AND RESTRICTIONS In the case of simultaneous installation with other heating appliances, provide appropriate air inlets for each one (according to the instructions of each product). The product cannot be installed (except for sealed or closed operation appliances with external ducted combustion air intake): •...
  • Page 14 2-INSTALLATION CONNECTION OF THE SMOKE EXHAUST DUCT When making the hole for the passage of the smoke discharge pipe, one must take into account the possible presence of flammable materials. If the hole must be made through a wooden wall or thermolabile material, the INSTALLER MUST first of all use the appropriate wall fitting (minimum diameter 13 cm) and suitably insulate the pipe of the product that passes through it using adequate insulating materials (1.3 - 5 cm thick with minimum thermal conductivity 0.07 W/m°K).
  • Page 15 2-INSTALLATION FOREWORD This chapter on the Smoke Flue has been produced in reference to the prescriptions of European regulations (EN13384 - EN1443 - EN1856 - EN1457). The chapter provides indications for installing an efficient and correct smoke flue but is under no circumstances to substitute the regulations in force, which the qualified technician must be in possession of.
  • Page 16 2-INSTALLATION TECHNICAL CHARACTERISTICS Have the efficiency of the flue checked by an authorised technician. The flue must be sealed against flue gasses, in a vertical direction without narrowing, be made with materials impermeable to smoke, condensation, thermally insulated and suitable to resist normal mechanical stress over time (we recommend fireplaces made of A/316 or refractory material with insulated round section double chamber).
  • Page 17 2-INSTALLATION ROOF AT 60° ROOF AT 45° 45° 60° A = MIN. 2.60 metres A = MIN. 2.00 metres FIGURE 5 FIGURE 6 B = DISTANCE > 1.20 metres B = DISTANCE > 1.30 metres C = DISTANCE < 1.20 metres C = DISTANCE <...
  • Page 18 2-INSTALLATION MAINTENANCE The flue must be kept clean, since the deposit of soot or unburned oils reduces the cross-section reducing the draft and thus compromising the efficient functioning of the heater and, if large build-ups accumulate, can catch fire. The flue and chimney must be cleaned and checked by a skilled chimney sweep at least once a year.
  • Page 19 2-INSTALLATION EXTERNAL AIR INLET It is mandatory to provide an adequate external air intake that supplies the combustion air required for the product to work properly. The flow of air between the outside and the installation room may be direct, through an inlet in an external wall of the room; or indirect, via air intake from adjoining rooms and connecting permanently with the installation room (see Figure 9 b).
  • Page 20 2-INSTALLATION DISTANCE (metres) The air inlet must be at a distance of: 1.5 m UNDER Windows, doors, smoke outlets, cavities, ..1.5 m HORIZONTALLY Windows, doors, smoke outlets, cavities, ..0.3 m ABOVE Windows, doors, smoke outlets, cavities, ..1.5 m AWAY from smoke outlet CONNECTION TO FLUE...
  • Page 21 2-INSTALLATION EXAMPLES OF CORRECT INSTALLATION 1. Installation of Ø150mm flue with hole for the passage of the tube increased by: minimum 100 mm around the tube if next to non flammable parts such as cement, brick, etc.; or minimum 300 mm around the tube (or as prescribed by data tags) if next to flammable parts such as wood etc.
  • Page 22: 3-Drawings And Technical Specifications

    3-DRAWINGS AND TECHNICAL SPECIFICATIONS DRAWINGS AND CHARACTERISTICS LOTUS HYDRO DIMENSIONS (in cm)
  • Page 23 3-DRAWINGS AND TECHNICAL SPECIFICATIONS TECHNICAL CHARACTERISTICS LOTUS HYDRO 24,8 kW (21328 kcal/h) Nominal output power (water): 22,7 kW (19522 kcal/h) Nominal output power Minimum output power: 6,0 kW (5160 kcal/h) Minimum output power (water): 5,0 kW (4300 kcal/h) Efficiency at Max 91.6%...
  • Page 24: 4-Installation And Assembly

    4-INSTALLATION AND ASSEMBLY PREPARATION AND UNPACKING The Lotus stove is supplied complete with all its electrical and mechanical components and factory-tested: Open the package and remove the two screws between the bracket and the stove that fasten the bracket to the pallet. Set the stove in the pre-selected place, making sure this complies with the requirements.
  • Page 25 4-INSTALLATION AND ASSEMBLY Therefore, the end user is responsible for product storage, disposal or possible recycling in compliance with the relative applicable laws. Position the product without its cladding and connect it to the chimney. Once the connections are complete, assemble the cladding (steel sides).
  • Page 26 4-INSTALLATION AND ASSEMBLY ASSEMBLING THE CLADDING ASSEMBLING THE SIDE PANELS The product is supplied with the ceramic panels packaged separately, therefore unpack all the parts before proceeding with the assembly. Follow the sequence below to assemble the panels: • lift pellet loading lid A. •...
  • Page 27 4-INSTALLATION AND ASSEMBLY ASSEMBLING THE TOP The top does not require particular fastening as it is only rested on the structure of the product in line with the relative vibration dampers. So once panels E have been fitted and piece D reassembled and fastened with the four screws C one can install the ceramic top. Technical Dept.
  • Page 28: 5-Plumbing Connection

    5-PLUMBING CONNECTION PLUMBING CONNECTION IMPORTANT! If installation of the product involves interaction with another, pre-existing system complete with heating equipment (gas boiler, methane boiler, diesel boiler, etc.), contact qualified personnel, who subsequently will be responsible for conformity of the system in compliance with the applicable law in force. The Company declines all responsibility for damage to persons or things in the event of failed or incorrect operation, if the aforementioned warnings are not complied with.
  • Page 29 5-PLUMBING CONNECTION HYDRAULIC KIT The boiler is equipped with a complete kit for the production of domestic water made up of: • Plate heat exchanger • A 3-way diverter valve • Flow switch • Pipes and fittings for connection The kit comes preassembled by the manufacturer and it is designed to heat domestic water directly from the home water supply system. When hot water is required and the tap is turned, the internal water flow switch will send a signal to the diverter valve to channel the hot water contained in the boiler to the plate heat exchanger.
  • Page 30 5-PLUMBING CONNECTION A - DOMESTIC WATER OUTLET E - EXCHANGER RETURN B - DOMESTIC WATER INLET F - EXCHANGER DELIVERY C - HEATING RETURN D - HEATING DELIVERY The safety valve (6) is always connected to a water draining pipe. The pipe must be adequate to support the water's high temperature and pressure.
  • Page 31 5-PLUMBING CONNECTION SYSTEM WASHING Fit suitable gate valves on the heating system pipes. To protect the heating system from harmful corrosion, fouling or deposits, it is of the utmost importance, before installing the product, to wash the system in compliance with UNI-CTI 8065, using appropriate products such as, for example, Sentinel X300 (new systems), X400 and X800 (old systems) or Fernox Cleaner F3.
  • Page 32 5-PLUMBING CONNECTION • let the system cool down and if needed take the water pressure back to 1 bar (applicable only for systems equipped with a closed tank - refer to any standards or local regulations that allow it); for open tank systems refilling takes place automatically via the same tank;...
  • Page 33: 6-Electrical Connections

    6-ELECTRICAL CONNECTIONS GENERAL PRECAUTIONS Electrical safety of the system is ensured only when it is properly connected to an efficient earthing system made in compliance with the safety standards in force: gas, water or heating systems pipes are not suitable as earth connections. One must check this essential safety requirement;...
  • Page 34: 7-Initial Start-Up

    7-INITIAL START-UP GENERAL PRECAUTIONS Remove all components that could burn from the brazier and glass (manual, various adhesive labels and any polystyrene). Check that the brazier is positioned correctly and rests properly on the base. The first start-up may not be successful as the feed screw is empty and does not always manage to load the required amount of pellets in the brazier in time for the fire to be regularly ignited.
  • Page 35 7-INITIAL START-UP This is absolutely normal as the structure is made of laminated steel and must not be considered a defect. It is extremely important to make sure the product is not immediately overheated and the temperature is increased gradually, initially using low power.
  • Page 36 7-INITIAL START-UP LOADING THE PELLETS Fuel is loaded by lifting the cover on the upper part of the product. Slowly pour the pellets into the hopper. Be careful as the cover could become very hot. LIFT THE COVER. INSERT THE PELLETS. No other type of fuel other then pellets, in compliance with above-mentioned specifications, is to be inserted into the hopper.
  • Page 37 7-INITIAL START-UP SAFETY PROCEDURE TO FOLLOW IF ANY SMOKE SPILLAGE IS SEEN WITHIN THE ROOM OR THE APPLIANCE SUFFERS FROM AN EXPLOSIVE IGNITION PLEASE TURN OFF THE APPLIANCE, VENTILATE THE ROOM AND CONTACT THE INSTALLER/ SERVICE ENGINEER IMIDIATLEY. User Training In ALL cases the installation and commissioning engineer MUST carry out a thorough handover of the appliance to the homeowner / end user.
  • Page 38: 8-Menu Items And Operation

    8-MENU ITEMS AND OPERATION CONTROL PANEL DISPLAY Menu items 1. Stove lighting/shutdown 5. Decrease set temperature/programming functions. 2. Scrolling of programming menu to decrease. 6. Increase set temperature/programming functions. 3. Menu 7. Display. 4. Scrolling of programming menu to increase. MAIN MENU It is accessed by pressing key 3 (menu).
  • Page 39 8-MENU ITEMS AND OPERATION PROGRAMMED MODE (TIMER) - Main menu Setting the current day and time is essential for the proper operation of the timer. There are six TIMER programmes, for each one the user can decide the start-up and shutdown time as well as the day of the week in which it is active.
  • Page 40 8-MENU ITEMS AND OPERATION NOTES FOR TIMER OPERATION • Start-up with the timer always takes place with the last temperature and ventilation settings (or with default 20°C and V3 settings in the event they have never been changed). • Start-up time ranges from 00:00 a 23:50 •...
  • Page 41 8-MENU ITEMS AND OPERATION SETTINGS MENU The SETTINGS menu allows to act on the stove operating mode: a. Language. b. Cleaning (displayed only when the stove is switched off). Feed screw loading (displayed only when the stove is switched off). d.
  • Page 42 8-MENU ITEMS AND OPERATION • Press "menu" to confirm. • Select "Enable" with the + - keys. • Press "menu" to confirm and "esc" to exit. d - Tones This function is disabled by default, so to enable act as follows: •...
  • Page 43 8-MENU ITEMS AND OPERATION Connect the cables from the external thermostat to points 1-2 of the terminal block on the stove. Once the thermostat has been connected one must enable it. In order to do this, proceed as follows: • Press the “menu”...
  • Page 44 8-MENU ITEMS AND OPERATION When switch off starts the panel displays: Off - Eco Active - small flashing flame. Once the stove has reached the off condition, the panel displays OFF-ECO with the extinguished flame symbol. To restart from ECO the following conditions must be satisfied simultaneously: •...
  • Page 45 8-MENU ITEMS AND OPERATION • Modify the % with the + - keys. • Press "menu" to confirm and "esc" to exit k - Smoke rpm % ventilation If the installation presents difficulties for smoke evacuation (no draught or no pressure in the duct), the smoke and ash expulsion speed can be increased.
  • Page 46 8-MENU ITEMS AND OPERATION n - Chimney sweep function This function can be activated only when the stove is on and with power output and heating operation power with parameters P5, with fan (if present) in V5. Any loading/smoke ventilation percentage corrections must be taken into account. This status lasts 20 minutes, the countdown is displayed on the panel.
  • Page 47 8-MENU ITEMS AND OPERATION p - Season In configurations 2 and 3, by enabling the "summer" function, the deviation of the 3-way valve to the heating system is inhibited in order to prevent the radiators from heating up, therefore the flow is always directed towards the domestic hot water (DHW). By activating the "summer"...
  • Page 48 8-MENU ITEMS AND OPERATION SYSTEM CONFIGURATIONS Upon installation, the product must be set according to the type of system, selecting the appropriate parameter in the "SETTINGS" menu. The possible configurations are 5, as described below: Configuration Description Room temperature management via the stove probe or by enabling the external room thermostat. 2.1 Room temperature management via the stove probe or by enabling the external room thermostat;...
  • Page 49 8-MENU ITEMS AND OPERATION CONFIGURATION 2.1 (FACTORY SETTING) CONFIGURATION 2.2 (*) (*) DISCONNECT INTERNAL THREE-WAY VALVE AND FLOW SWITCH Technical Dept. - All rights reserved - Reproduction is prohibited...
  • Page 50 8-MENU ITEMS AND OPERATION CONFIGURATION 3 (*) (*) DISCONNECT INTERNAL THREE-WAY VALVE AND FLOW SWITCH CONFIGURATION 4...
  • Page 51 8-MENU ITEMS AND OPERATION CONFIGURATION 5 LOTUS HEATING DELIVERY HEATING RETURN ZONE VALVES HEATING BODIES DOMESTIC HOT WATER COLD DOMESTIC WATER DOMESTIC WATER BOILER DIVERTER VALVE BOILER THERMOSTAT THERMOSTATIC MIXING VALVE DOMESTIC WATER 10 kΩ β3434 NTC PROBE HEATING PUFFER HEATING SYSTEM CIRCULATOR PUFFER THERMOSTAT PUFFER 10 kΩ...
  • Page 52 8-MENU ITEMS AND OPERATION ONLY FOR UK LOTUS HYDRO...
  • Page 53 8-MENU ITEMS AND OPERATION ONLY FOR UK LOTUS HYDRO Technical Dept. - All rights reserved - Reproduction is prohibited...
  • Page 54 8-MENU ITEMS AND OPERATION ONLY FOR UK LOTUS HYDRO...
  • Page 55 8-MENU ITEMS AND OPERATION ONLY FOR UK LOTUS HYDRO Technical Dept. - All rights reserved - Reproduction is prohibited...
  • Page 56 8-MENU ITEMS AND OPERATION OPERATING MODE The operating mode for hydro stoves is AUTOMATIC only (manual mode is not envisioned). Flame modulation is managed according to the "System configuration" of the room probe placed on the rear of the appliance (see drawing), by the external thermostat, by the boiler water temperature or by the NTC probes.
  • Page 57: 9-Safety Devices And Alarms

    9-SAFETY DEVICES AND ALARMS SAFETY DEVICES The product is supplied with the following safety devices PRESSURE SWITCH Monitors pressure in the smoke duct. It is designed to shut down the pellets feed screw in the event of an obstructed flue or significant back-pressure.
  • Page 58 9-SAFETY DEVICES AND ALARMS TAMPERING WITH THE SAFETY DEVICES IS PROHIBITED If the product is NOT used as described in this instruction manual, the manufacturer declines all liability for any damage caused to persons and property. The manufacturer furthermore refuses to accept responsibility for damage to persons and property arising from the failure to observe all the rules contained in the manual and in particular: •...
  • Page 59 9-SAFETY DEVICES AND ALARMS ALARM ALERTS Whenever an operating condition other than that designed for the regular operation of the stove occurs, there is an alarm condition. The control panel gives information on the reason of the alarm in progress. A sound signal is not envisioned for alarms A01-A02 only so to not disturb the user in the event of pellets running out in the hopper during the night.
  • Page 60 9-SAFETY DEVICES AND ALARMS NORMAL SHUTDOWN (on the panel: OFF with flashing flame) If the shutdown key is pressed or if there is an alarm signal, the stove goes into the thermal shutdown phase which entails the automatic execution of the following stages: •...
  • Page 61: 10-Recommendations For A Safe Use

    10-RECOMMENDATIONS FOR A SAFE USE ONLY CORRECT INSTALLATION AND APPROPRIATE MAINTENANCE AND CLEANING OF THE APPLIANCE CAN GUARANTEE CORRECT OPERATION AND SAFE USE OF THE PRODUCT We would like to inform you that we are aware of cases of malfunctioning of domestic pellet-fuelled heating products, mainly due to incorrect installation and inappropriate maintenance.
  • Page 62: 11-Cleaning And Maintenance

    11-CLEANING AND MAINTENANCE Only a proper maintainance and cleaning of the product can assure you the correct functionality and a safe use of your stove. ATTENTION! All the cleaning operations of all parts must be performed with the product completely cold and the plug disconnected.
  • Page 63 11-CLEANING AND MAINTENANCE CLEAN THE EXCHANGER AND THE UNDERGRATE SPACE EVERY 2/3 DAYS. Cleaning the exchanger and the undergrate space is a simple operation but very important for always maintaining performance as declared. Therefore we recommend cleaning the internal exchanger every 2-3 days, performing these simple operations in sequence: •...
  • Page 64 11-CLEANING AND MAINTENANCE PERIODIC CLEANING PERFORMED BY A QUALIFIED TECHNICIAN CLEANING THE EXCHANGER AND PIPE UNIT CLEANING THE UPPER COMPARTMENT When the boiler is cold lift the ceramic top; remove screws “O” to the right and left and remove cover “A”. Then remove the the fixing screws from drivers “V”...
  • Page 65 11-CLEANING AND MAINTENANCE CLEANING THE SMOKE FAN COMPARTMENT Remove the four screws that keep the plug fastened on the rear part of the stove and remove any ash deposited on the smoke fan with a vacuum cleaner. Check the seal of the ceramic fibre gasket on the plug and replace it if necessary. CLEANING THE SMOKE EXHAUST SYSTEM AND GENERAL CHECKS Clean the smoke extractor system, especially around the “T”...
  • Page 66 11-CLEANING AND MAINTENANCE CHECKING THE INTERNAL COMPONENTS ATTENTION! The internal electromechanical components must only be checked by qualified personnel whose technical expertise includes combustion and electricity. It is recommended to perform this routine maintenance annually (with a scheduled service contract), which focuses on a visual and functional verification of the internal components.
  • Page 67: 12-Faults/Causes/Solutions

    12-FAULTS/CAUSES/SOLUTIONS CHECKING THE INTERNAL COMPONENTS ATTENTION: GUIDE FOR THE EXCLUSIVE USE OF THE SPECIALISED TECHNICIAN. ATTENTION: All repairs must be carried out exclusively by a specialised technician, with the boiler switched off and the plug disconnected. The operations marked in bold type must be carried out by specialised personnel. The manufacturer declines all liability and warranty terms expire if this condition is not complied with.
  • Page 68 12-FAULTS/CAUSES/SOLUTIONS ANOMALY POSSIBLE CAUSES SOLUTIONS The stove runs for a few minutes and Start-up phase is not completed Repeat start-up then switches off Temporary power cut Wait for the automatic restart Clogged smoke duct Clean the smoke duct Faulty or malfunctioning temperature Check and replace the probes probes Faulty spark plug...
  • Page 69 12-FAULTS/CAUSES/SOLUTIONS The boiler does not start No power supply Check that the plug is inserted and the main switch is in the “I” position. Pellet probe blocked Unblock it by acting on the rear thermostat, if it happens again contact the service centre.
  • Page 70: 13 - Wiring Diagram

    13 - WIRING DIAGRAM MOTHERBOARD WIRING KEY FUSE 14. EXTERNAL THERMOSTAT CONNECTION (TERMINAL BLOCK) BOARD PHASE 15. INTERNAL ROOM PROBE BOARD NEUTRAL 16. PUFFER/BOILER PROBE CONNECTION (TERMINAL BLOCK) SMOKE EXPULSION FAN 17. BOILER WATER TEMPERATURE PROBE ROOM FAN 18. SMOKE EXTRACTOR FAN REVOLUTIONS CONTROL PELLETS SAFETY THERMOSTAT 19.
  • Page 72 Via La Croce n°8 33074 Vigonovo di Fontanafredda (PN) – ITALY Telefono: 0434/599599 r.a. Fax: 0434/599598 Internet: www.mcz.it e-mail: info.red@mcz.it 8901228900 REV. 3 12/01/2015...

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