Konica Minolta bizhub C10 User Manual
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Konica Minolta bizhub C10 User Manual

Konica Minolta bizhub C10 User Manual

Printer / copier / scanner
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bizhub C10 Printer /
Copier / Scanner
User's Guide
4556-9607-00A

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Summary of Contents for Konica Minolta bizhub C10

  • Page 1 C10 Printer / Copier / Scanner User’s Guide 4556-9607-00A...

  • Page 2: Copyright Notice

    Thank You Thank you for purchasing a bizhub C10. You have made an excellent choice. Your bizhub C10 is specially designed for optimal performance in Windows and Macintosh environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.

  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the...
  • Page 4 11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R.

  • Page 5: Legal Restrictions On Copying

    Legal Restrictions on Copying Certain types of documents must never be copied with the purpose or intent to pass copies of such documents off as the originals. The following is not a complete list, but is meant to be used as a guide to responsible copying.

  • Page 6: For Eu Member States Only

    For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate dis- posal instructions. In the case of a new device being purchased, the used one can also be given to our dealer for appropriate disposal.

  • Page 7: Table Of Contents

    Installation Precautions Part Names Front View 3 Rear View 4 Inside 4 Front View with Options 5 Rear View with Options 5 Drivers and Documentation CD-ROM Printer Drivers 6 Scanner Drivers 6 Applications CD-ROM Applications 7 Utility System Requirements Contents...
  • Page 8 RX SETTING Menu COMM. SETTING Menu REPORTING Menu USER SETTING Menu DIRECT PRINT Menu NETWORK SETTING Menu E-MAIL SETTING Menu SCANNER SETTING Menu 3 Media Handling ...39 Print Media 40 Specifications Types Plain Paper (Recycled Paper) 41 Thick Stock 42...
  • Page 9 Other Media 52 Loading Envelopes 52 Loading Labels/Postcard/Thick Stock/Transparency/Glossy media 59 Tray 2 Loading Plain Paper 61 About Duplex Printing 64 Double-Sided Booklet Output Bin 66 Media Storage 68 Original Media 69 Specifications Documents that can be placed on the original glass 69 Documents that can be loaded into the ADF 69 Loading a Document to be Copied 71 Placing a document on the original glass...
  • Page 10 Setting Duplex (Double-Sided) Copying Duplex (Double-Sided) Copying From the ADF 95 Duplex (Double-Sided) Copying From the Original Glass 96 Setting Collated Copying 7 Using the Scanner ...99 Making Basic Scans 100 Scanning via USB Windows TWAIN Driver Settings Original Size 101...
  • Page 11 Scan 103 Cancel 103 Macintosh TWAIN Driver Settings Original Size 103 Scan Type 103 Resolution 103 Scanning mode 103 Image size 103 Scan 103 About 104 Close 104 Preview Window 104 Clear 104 Width/Height 104 Prescan 104 Help 104 Basic Scan to E-mail Operation 105 Scan to E-mail using the ADF Scan to E-mail using the Original Glass Specifying a Recipient 110...
  • Page 12 9 Maintenance ...141 Maintaining the Machine 142 Cleaning the machine 144 Exterior Interior Cleaning the Media Feed Roller and Laser Lens 145 Cleaning the Duplex Option Feed Rollers 151 Cleaning the Media Feed Rollers for Tray 2 152 Cleaning the Media Feed Rollers for the ADF 154 Storing the machine 155 10 Troubleshooting ...157 Introduction 158...
  • Page 13 Inputting Example Correcting Text and Input Precautions Our Concern for Environmental Protection 218 What is an ENERGY STAR product? 218 Index 219 Contents...
  • Page 14 viii Contents...

  • Page 15: Introduction

    Introduction...

  • Page 16: Getting Acquainted With Your Machine

    Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 528 mm (20.8") 100 mm (3.9") Front View The options appear shaded in the above illustration. Installation Precautions When this machine sets up on a desk, make sure that the supports do not extend off the desk.

  • Page 17: Part Names

    4. Engine cover 5. Digital Camera Direct Photo Print port 6. Tray 1 (Multipurpose tray) 7. Front cover 8. Original glass 9. Original cover pad 10. Scanner unit 11. Scanner unit release lever Getting Acquainted with Your Machine...

  • Page 18: Rear View

    Inside 1. Fuser unit 2. Fuser separator levers 3. Transfer belt unit 4. Drum cartridge 5. Toner cartridge carousel (con- taining 4 toner cartridges: C, M, Y and K) 6. Scanner lock 7. Toner cartridge Getting Acquainted with Your Machine...

  • Page 19: Front View With Options

    Front View with Options 1. Tray 2 Rear View with Options 1. Duplex option Getting Acquainted with Your Machine...

  • Page 20: Drivers And Documentation Cd-Rom

    10.2.8 or later WIA Driver for Windows XP/Vista For details on the installation of the drivers, refer to the bizhub C10 Installation Guide on the Drivers and Documentation CD-ROM. For details of the Macintosh drivers, refer to the bizhub C10 Reference Guide on the Drivers and Documentation CD-ROM.

  • Page 21: Applications Cd-Rom

    In addition, the status of this machine can be checked. For details, refer to the bizhub C10 Reference Guide. This software is a document manage- ment software package that helps you...

  • Page 22: Utility

    Use/Benefit With the web browser, the status of printers can be checked, and each setting can be changed. For details, refer to the bizhub C10 Reference Guide. Printer management functions such as status monitoring and network set- tings can be accessed.
  • Page 23 – USB Revision 2.0 and USB Revision 1.1 compliant port The Ethernet cable and USB cable are not included with the machine. For details of the Macintosh drivers, refer to the bizhub C10 Reference Guide on the Drivers and Documentation CD-ROM.
  • Page 24 Getting Acquainted with Your Machine...

  • Page 25: Control Panel And Configuration Menu

    Control Panel and Configuration Menu...

  • Page 26: About The Control Panel

    Error indicator Function key 18 19 Function Provides fax operations. For details, refer to the bizhub C10 Facsimile User's Guide. Lights up when an error has occurred. Press to specify tray settings, duplex (Double-Sided) printing settings, and ID card copy settings.
  • Page 27 Press to enter Fax mode. The key lights up in green while the machine is in Scan mode. For details, refer to the bizhub C10 Facsimile User's Guide. Press to enter scan mode. (Scan to E-mail or Scan to PC) The key lights up in green while the machine is in Scan mode.
  • Page 28 No. Name Reduce/ Enlarge key Light/Dark key */) keys +/, keys Menu Select Cancel/C key TC Change key Press to display the message for replacing the toner Start-Color key Press to begin full-color copying. Start indicator Function Press to specify reduced/enlarged copying with pre- set zoom ratios.
  • Page 29 No. Name Start-B&W key Stop/Reset key About the Control Panel Function Press to begin monochrome copying. Press to stop copying, scanning, and faxing. Press to return the following to their default set- tings. – Copy quality – Copy density – Zoom ratio –...

  • Page 30: Display Indications

    Display Indications Main Screen No. Indication Document type Zoom ratio Icons that appear with copy operations Number of copies Copy density Media tray Description Indicates the document type to be copied specified either with the Quality key or from the configuration menu.
  • Page 31 No. Indication Media size Status About the Control Panel Description Indicates the media size that is selected. Change the paper size from the PAPER SOURCE SETUP menu. For details, refer to “PAPER SOURCE SETUP Menu” on page 29. Displays messages such as when media is empty.

  • Page 32: Print Screen

    Print Screen When a print job is received, main screen. To display the print screen, press the Display key, then press the ) key, while PC:PRN To cancel printing, press the Cancel/C key when the print screen appears. Press the Menu Select key to select No.

  • Page 33: Checking The Machine Status And Settings

    Press the Display key to check the status of this machine and the specified settings. Press the Display key to switch between each item to be checked. Alterna- tively, the + and , keys can be pressed. Main screen TONER REMAINING This screen provides a rough estimate of the amount of toner remaining.

  • Page 34: Tx/Rx Result

    The results of a maximum of 60 fax transmissions/receptions can be viewed. In addition, the transmission/reception results that are displayed can be printed by pressing the Start-B&W key. For details, refer to the bizhub C10 Facsimile User’s Guide. PRINT REPORT The machine settings, lists and reports related to fax can be printed.
  • Page 35 CONFIGURATION PAGE DEMO PAGE Checking the Machine Status and Settings Prints a rough estimate of the percentage of toner remaining and the settings, information and status of this machine. Prints a demo page.

  • Page 36: Functions Available With The Function Key

    Copy key while the Fax key or Scan key is lit up in green. For details on the functions available with the Function key in Fax mode, refer to the bizhub C10 Facsimile User’s Guide. Main screen *1 Cannot be set if the optional Tray 2 is not installed.

  • Page 37: Configuration Menu Overview

    The bizhub C10 configuration menu accessible from the control panel is structured as shown below. Configuration Menu Press Menu Select key to enter the configuration menu. Press the Cancel/C key to return to the first screen of a menu item or to the main screen.
  • Page 38 PAPER SOURCE SETUP COPY SETTING FAX REGISTRA- TION TX SETTING RX SETTING 1 TRAY1 PAPER *Displays only if the optional 2 TRAY2 PAPER* Tray 2 is installed. 1 MODE 2 DENSITY LEVEL 3 DENSITY LEVEL 4 COLLATE 5 QUALITY 6 PAPER PRIOR- 1 ONE-TOUCH DIAL 2 SPEED DIAL...
  • Page 39 COMM.SETTING REPORTING USER SETTING DIRECT PRINT NETWORK SETTING Configuration Menu Overview 1 TEL LINE TYPE 2 LINE MONITOR 3 PSTN/PBX 1 ACTIVITY REPORT 2 TX RESULT REPORT 3 RX RESULT REPORT 1 FAX PTT SET- TING 2 DATE&TIME 3 DATE FORMAT 4 PRESET ZOOM 5 USER FAX NO.
  • Page 40 E-MAIL SETTING SCANNER SETTING 1 SENDER NAME 2 E-MAIL ADDRESS 3 SMTP SERVER 4 SMTP PORT NO. 5 SMTP TIMEOUT 6 TEXT INSERT 7 DEFAULT SUB- JECT 1 RESOLUTION 2 IMAGE FORMAT 3 CODING METHOD Configuration Menu Overview...

  • Page 41: Machine Setting Menu

    Setting MODE1 MODE2 Select the length of time until the scanner unit lamp goes off when no operation is performed. is selected, the lamp goes off when MODE1 the machine enters Energy Save mode.
  • Page 42 6 BUZZER VOLUME 7 INITIAL MODE 8 TONER EMPTY STOP 9 TONER NEAR EMPTY 10 AUTO CONTINUE 11 CALIBRATION 12 REMOTE MONITOR Setting HIGH Select the volume of the sound produced when a key is pressed and of the alarm that is sounded when an error occurs.

  • Page 43: Paper Source Setup Menu

    PAPER SOURCE SETUP Menu Manufacturer’s default settings appear in bold. 1 TRAY1 PAPER 2 TRAY2 PAPER Configuration Menu Overview Media type PLAIN PAPER LABELS POSTCARD GLOSSY Media size When a setting other than POSTCARD LEGAL STATEMENT (Mexico only) OFICIO TRANSPARENCY STOCK FOLIO When...

  • Page 44: Copy Setting Menu

    COPY SETTING Menu Manufacturer’s default settings appear in bold. 1 MODE 2 DENSITY LEVEL(A) 3 DENSITY LEVEL(M) 4 COLLATE 5 QUALITY 6 PAPER PRIORITY Settings for the Quality key. Press the Quality key once to display the setting for Press the Quality key twice to display the setting for Settings for the Light/Dark key.

  • Page 45: Fax Registration Menu

    3 HEADER Configuration Menu Overview Register fax destinations for one-touch dialing, speed dialing, and group dialing. For details, refer to the bizhub C10 Facsimile User’s Guide. Specify settings for sending faxes. For details, refer to the bizhub C10 Facsimile User’s Guide.

  • Page 46: Rx Setting Menu

    2 TX RESULT REPORT 3 RX RESULT REPORT Specify settings for receiving faxes. For details, refer to the bizhub C10 Facsimile User’s Guide. Specify the connection settings for faxing. For details, refer to the bizhub C10 Facsimile User’s Guide. Specify the settings for printing the fax report.

  • Page 47: User Setting Menu

    5 USER FAX NO. 6 USER NAME Configuration Menu Overview Select the country where this machine is installed. For details, refer to the bizhub C10 Facsimile User’s Guide. If the country is changed, settings for other functions may also be changed.

  • Page 48: Direct Print Menu

    DIRECT PRINT Menu Manufacturer’s default settings appear in bold. Camera settings may be given priority, depending on the settings specified on this machine. 1 IMAGE QUALITY 2 PAPER SIZE 3 N-UP LAYOUT * If Tray 2 is not installed, Setting DRAFT NORMAL Select the resolution for Camera Direct Photo Printing.

  • Page 49: Network Setting Menu

    NETWORK SETTING Menu Manufacturer’s default settings appear in bold. 1 IP ADDRESS 2 SUBNET MASK 3 GATEWAY 4 DNS CONFIG. 5 DDNS CON- FIG. To edit or erase entered characters, press the Cancel/C key. To can- cel a setting, hold down the Cancel/C key until, erase all characters, and then press the Cancel/C key again.

  • Page 50: E-Mail Setting Menu

    If OFF is selected, only the scanned image is attached, and no text is inserted into the E-mail message. Specify the subject of the E-mail message when using network scanning. A maximum of 20 characters can be entered. The default subject is “From bizhub C10". Configuration Menu Overview...

  • Page 51: Scanner Setting Menu

    Using other characters will corrupt the characters for the E-mail desti- nation. For details on entering/editing text and the characters that can be entered, refer to “Entering E-mail Addresses” on page 215. SCANNER SETTING Menu Manufacturer’s default settings appear in bold. 1 RESOLUTION 2 IMAGE FOR-...
  • Page 52 Configuration Menu Overview...

  • Page 53: Media Handling

    Media Handling...

  • Page 54: Print Media

    Specifications Media Media Size Inch 8.2 x 11.7 B5 (JIS) 7.2 x 10.1 5.9 x 8.3 Legal 8.5 x 14.0 Letter 8.5 x 11.0 Statement 5.5 x 8.5 Executive 7.25 x 10.5 184.0 x 267.0 1 Folio 8.3 x 13.0 Letter Plus 8.5 x 12.69 215.9 x 322.3 1 UK Quarto...

  • Page 55: Types

    Types Before purchasing a large quantity of special media, do a trial print with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to http://konicaminolta.com. Plain Paper (Recycled Paper) Capacity Tray 1...

  • Page 56: Thick Stock

    Wet (or damp) Keep media between 35% and 85% relative humidity. Toner does not adhere well to moist or wet media. Layered Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, or too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity...

  • Page 57: Envelope

    DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause media misfeed- ing) Envelope Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded.

  • Page 58: Labels

    Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhe- sive should come through on the surface.

  • Page 59: Letterhead

    Are precut or perforated Shiny backed paper Letterhead You can print continuously with letterhead. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Try printing your data on a sheet of plain paper first to check placement.

  • Page 60: Transparency

    Use postcards that are Approved for laser printing DO NOT use postcards that are Coated Designed for inkjet printers Precut or perforated Preprinted or multicolored If the postcard is warped, press on the warped area before putting it in Tray 1. Folded or wrinkled Transparency Do not fan transparencies before loading them.

  • Page 61: Glossy Media

    If you have problems feeding 50 sheets, try loading only 1–10 sheets at a time. Loading a large number of transparencies at one time may cause static buildup, causing feeding problems. Capacity Tray 1 Tray 2 Driver Transparency Media Type Duplexing Not supported Always first test a small quantity of a particular type of transparency.

  • Page 62: Guaranteed Imageable (Printable) Area

    Guaranteed Imageable (Printable) Area The printable area on all media sizes is up to 4 mm (0.157") from the edges of the media. Each media size has a specific image- able area, the maximum area on which the machine can print clearly and with- out distortion.

  • Page 63: Loading Media

    Loading Media Take off the top and bottom sheets of a ream of the media. Holding a stack of approximately 200 sheets, fan the stack to prevent static buildup before inserting it in a tray. Do not fan transparencies. Note Although this machine was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper.
  • Page 64 When loading Legal-sized paper in Tray 1, open the front panel of Tray 1. Slide the media guides to pro- vide more space between them. Load the paper face up in the tray. Face up Loading Media...
  • Page 65 Do not load paper above mark. Up to 200 sheets (80 g/m plain paper can be loaded into the tray at one time. Slide the media guides against the edges of the paper. Reattach the lid. Loading Media [22 lb]) of...

  • Page 66: Other Media

    Other Media When loading media other than plain paper, set the media mode (for exam- ple, Envelope, Labels, Thick Stock, or Transparency) in the driver for opti- mum print quality. Loading Envelopes Remove the lid from Tray 1. Slide the media guides to pro- vide more space between them.
  • Page 67 Load the envelopes flap side down in the tray. Before loading enve- lopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed; other- wise the envelopes may become wrinkled or a media misfeed may occur.
  • Page 68 Reattach the lid. Pull the scanner unit release lever. Before printing on enve- lopes, be sure to perform steps 6 through 11. The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
  • Page 69 Open the scanner unit. Be careful not to touch the plate on the back of the scanner unit. Pull the lever, and then open the engine cover. Do not touch the transfer belt. Loading Media...
  • Page 70 If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Raise the fuser separator levers on the fuser unit. Loading Media...
  • Page 71 Carefully close the engine cover. Loading Media...
  • Page 72 Carefully close the scanner unit. Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to their original positions. Loading Media...

  • Page 73: Loading Labels/Postcard/Thick Stock/Transparency/Glossy Media

    Loading Labels/Postcard/Thick Stock/Transparency/ Glossy media Remove the lid from Tray 1. Slide the media guides to pro- vide more space between them. Loading Media...
  • Page 74 Load the media face up in the tray. Up to 50 sheets can be loaded into the tray at one time. Slide the media guides against the edges of the media. Reattach the lid. Face up Loading Media...

  • Page 75: Tray 2

    Tray 2 Only plain paper can be loaded in Tray 2. Loading Plain Paper Pull out Tray 2 as far as possi- ble. Lift up Tray 2 to remove it. Loading Media...
  • Page 76 Remove the lid from Tray 2. Press down the media pressure plate to lock it into place. Load the paper face up in the tyay. Do not load above the 100% line. Up to 500 sheets (80 g/m plain paper can be loaded into the tray at one time.
  • Page 77 Reattach the lid to Tray 2. Reinsert Tray 2 into the machine. Loading Media...

  • Page 78: About Duplex Printing

    You should verify that the duplex option is physically installed on the machine to successfully duplex the job. Check your application to determine how to set your margins for duplex printing. Note Only plain paper are 60–90 g/m See “Specifications” on page 40. Duplexing envelopes, labels, transparencies postcards, or glossy media is not supported.

  • Page 79: Booklet

    Booklet If “Left Binding” is selected, the pages can be folded as a left-bound booklet. If “Right Binding” is selected, the pages can be folded as a right-bound booklet. About Duplex Printing...

  • Page 80: Output Bin

    All printed media is output to the face-down output bin. This tray has a capac- ity of approximately 100 sheets (A4/Letter) of 80 g/m If the media is stacked too high in the output bin, your machine may experience media misfeeds, excessive media curl, or static buildup. Remove transparencies as soon as possible from the output bin to avoid static buildup.
  • Page 81 When printing on postcards, make sure that the output bin is horizontal. If the output bin is slanted while printing, the postcards may be curled and an error message may appear before the output bin contains 10 sheets. In addition, the output bin extension can be pulled out to two different positions.

  • Page 82: Media Storage

    Media Storage Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding. If media has been removed from its wrapper, place it in its original pack- aging and store in a cool, dark place on a level surface.

  • Page 83: Original Media

    Specifications Documents that can be placed on the original glass The following types of documents can be placed on the original glass. Document type Maximum document size Maximum weight Observe the following precautions when placing a document on the original glass.
  • Page 84 Documents with pages that have had cutouts removed or are cutouts Label sheets Offset printing masters Documents with binder holes Original Media...

  • Page 85: Loading A Document To Be Copied

    Placing a document on the original glass Lift to open the ADF cover. Position the document on the original glass. Align the document with the arrow on the left side toward the rear of the machine. Loading a Document to be Copied Document...

  • Page 86: Loading A Document Into The Adf

    Gently close the ADF cover. Loading a document into the ADF Put the document into the ADF document feed tray face up. Before loading a docu- ment into the ADF, check that no document pages remain on the original glass. Adjust the document guides to the document size.

  • Page 87: Using The Printer Driver

    Using the Printer Driver...

  • Page 88: Selecting Printer Driver Options/Defaults (For Windows)

    From the Start menu, select Control Panel, and then click Hardware and Sound to select Printers. Right-click the KONICA MINOLTA bizhub C10 printer icon, and then select Printing Preferences. If you have installed available options, proceed with the next step. Other- wise, proceed with step 8.
  • Page 89 Click OK to exit from the Printing Preferences dialog box. Selecting Printer Driver Options/Defaults (for Windows)

  • Page 90: Uninstalling The Printer Driver (For Windows)

    Windows) This section describes how to uninstall the bizhub C10 printer driver if neces- sary. Windows XP/Server 2003/Vista From the start menu, select All Programs to select KONICAMINOLTA bizhub C10, and then select Uninstall. When the Uninstall dialog box appears, click the OK button to uninstall.
  • Page 91 Right-click the KONICA MINOLTA bizhub C10 printer icon then select Printing Preferences. Displaying Printer Driver Settings...

  • Page 92: Printer Driver Settings

    Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box. Depending on the version of the operating system, Apply may not appear.

  • Page 93: Printer View

    Printer View Click the button to display an image of the printer in the figure area. This button does not appear on the Version tab. Watermark View Click the button to display a preview of the watermark. This button appears only when the Watermark tab is selected. Quality View Click the button to display a sample of the settings selected in the Quality tab.

  • Page 94: Layout Tab

    Layout Tab The Layout Tab allows you to Print several pages of a document on the same page (N-up printing) Rotate the print image 180 degrees Specify Double-Sided printing Specify booklet printing Specify image shift settings Overlay Tab Be sure to use overlays with print jobs with a media size and orienta- tion that matches the overlay form.

  • Page 95: Device Options Setting Tab

    Specify the resolution for the printout Device Options Setting Tab The Device Options Setting tab allows you to Automatically identify installed options Activate Tray 2 and/or the duplex option Enter the user name that is sent with the print job(s) Version Tab The Version Tab allows you to view information about the printer driver.
  • Page 96 Printer Driver Settings...

  • Page 97: Using Direct Print

    Using Direct Print...

  • Page 98: Using Direct Print

    If a digital camera with PictBridge (1.0 or later) is connected to the machine via the USB Host Port, images stored on the digital camera can be printed directly on the machine. The following features are not supported with Camera Direct Photo Printing.
  • Page 99 Connect the USB cable to the digital camera and to the Digital Camera Direct Photo print port. A USB cable is not included with the machine and must be purchased separately, if not supplied with your digital camera. From the digital camera, specify the image(s) that you wish to print and the desired number of copies.
  • Page 100 Camera Direct Photo Printing...

  • Page 101: Using The Copier

    Using the Copier...

  • Page 102: Making Basic Copies

    This section contains descriptions of the basic copy operation procedure and the functions that are frequently used when making copies, such as specify- ing the zoom ratio and the copy density. If the Fax key or Scan key lights up in green while copying, press the Copy key.

  • Page 103: Specifying The Copy Quality

    Specify the desired copy settings. For details on specifying the copy quality, refer to “Specifying the Copy Quality” on page 89. For details on specifying the zoom ratio, refer to “Specifying the Zoom Ratio” on page 89. For details on selecting the copy density, refer to “Selecting the Copy Density”...

  • Page 104: Selecting A Preset Zoom Ratio

    Selecting a Preset Zoom Ratio Press the Reduce/Enlarge key until the desired zoom ratio is selected. The zoom ratio changes in the following order with each press of the Reduce/Enlarge key. When USER SETTING/PRESET ZOOM 1.15 → 1.41 → 2.00 → 0.50 → 0.70 → 0.81 When USER SETTING/PRESET ZOOM 1.29 →...

  • Page 105: Selecting The Copy Density

    Selecting the Copy Density is displayed, press the Light/Dark key twice to specify the copy density. Press the * or ) key to select the desired copy density. As the indicator is moved to the right, the density becomes darker. As the indicator is moved to the left, the density becomes lighter.

  • Page 106: Making Advanced Copies

    This section contains descriptions of setting 2in1 copying, ID card copying, duplex (Double-Sided) copying, and collated copying. 2in1 copying, duplex (Double-Sided) copying, ID card copying and collated copying cannot be combined. Setting 2in1 Copying If 2in1 copying is set, two document pages can be copied together onto a sin- gle page.

  • Page 107: Id Card Copying

    ID Card Copying With ID card copying, the back and front of a document, such as a certificate, are copied at full size on a single sheet of paper. front side When ID card copying is set, the zoom ratio cannot be changed. ID card copying can only be performed from the original glass.
  • Page 108 Press the * or ) key to select To print color copies, press the Start-Color key. To print monochrome copies, press the Start-B&W key. Scanning of the document begins. When NEXT PAGE the same location as the front side, and then press the Start-Color or Start-B&W key.

  • Page 109: Setting Duplex (Double-Sided) Copying

    Setting Duplex (Double-Sided) Copying Duplex (Double-Sided) Copying From the ADF If duplex (Double-Sided) copying is set, copies can be printed on both sides of the media. The duplex option must be installed in order to set duplex (Dou- ble-Sided) copying. Press the Function key.

  • Page 110: Duplex (Double-Sided) Copying From The Original Glass

    Duplex (Double-Sided) Copying From the Original Glass Duplex (Double-Sided) copying can be performed either from the original glass or from the ADF. The description for duplex (Double-Sided) copying with the original glass is provided below. Position the document on the original glass.

  • Page 111: Setting Collated Copying

    Setting Collated Copying If collated copying is set, multiple sets of copies can be printed from a multi-page document. With collated copying, load the document into the ADF. Collated copy- ing cannot be performed by using the original glass. Press the Collate key. appears in the message window.
  • Page 112 Making Advanced Copies...

  • Page 113: Using The Scanner

    Using the Scanner...

  • Page 114: Making Basic Scans

    ADF” on page 72. Start the application to be used for scanning. Start the scanner driver according to the application settings. Specify the necessary scanner driver settings. Click the Scan button in the scanner driver. Making Basic Scans...

  • Page 115: Windows Twain Driver Settings

    Windows TWAIN Driver Settings Original Size Specify the original size. Scan Type Specify the scan type. Resolution Specify the resolution. Scanning mode Select Auto or Manual. When Manual is selected, settings can be specified for Rotation type, Brightness/Contrast, Sharp, Curves, Levels, Color Balance and Hue/Saturation.

  • Page 116: Width/Height

    Width/Height Shows the width and height of the area to be scanned. Prescan Displays a preview in the preview window. Help Displays the Help. Windows WIA Driver Settings Color Picture Select this setting when scanning in color. Grayscale Picture Select this setting when scanning in grayscale. Black and white picture or text Select this setting when scanning in black and white.

  • Page 117: Preview Window

    Preview Window Shows a preview of the scan. Preview Click to display a preview in the preview window. Scan Click to begin scanning. Cancel Click to close the WIA driver window. Macintosh TWAIN Driver Settings Original Size Specify the original size. Scan Type Specify the scan type.

  • Page 118: About

    About Shows the software version information. Close Click to close the TWAIN driver window. Preview Window Displays a preview of the scan. Clear Erases the preview. Width/Height Shows the width and height of the area to be scanned. Prescan Displays a preview in the preview window. Help Displays the Help.

  • Page 119: Basic Scan To E-Mail Operation

    With a scan to E-mail operation, documents are sent via a mail server. In order to perform this operation, the network setting and the E-mail setting must have already been specified. For details, refer to “NET- WORK SETTING Menu” on page 35 and “E-MAIL SETTING Menu” on page 36.
  • Page 120 By specifying one TO address and 124 CC addresses, a total of 125 recipients can be specified. E-mail addresses specified after the Scan key is pressed are set as scan to E-mail recipients. Enter a title (subject), and then press the Menu Select key. If you do not want to specify the subject line, resolution and other set- tings, skip to step 12.

  • Page 121: Scan To E-Mail Using The Original Glass

    If the E-mail could not be sent, a transmission result report can be printed. For details, refer to the bizhub C10 Facsimile User's Guide. Scan to E-mail using the Original Glass Press the Scan key to enter Scan mode.
  • Page 122 For details on specifying the recipient, refer to “Specifying a Recipient” on page 110. By specifying one TO address and 124 CC addresses, a total of 125 recipients can be specified. E-mail addresses specified after the Scan key is pressed are set as scan to E-mail recipients.
  • Page 123 If the E-mail could not be sent, a transmission result report can be printed. For details, refer to the bizhub C10 Facsimile User's Guide. Basic Scan to E-mail Operation...

  • Page 124: Specifying A Recipient

    The recipients can be specified in any of the following ways. Direct input: Directly enter the E-mail address. Using a one-touch dial key: Specify a recipient registered with a one-touch dial key. Using speed dial numbers: Specify a recipient registered with a speed dial number.

  • Page 125: Using The Speed Dial Function

    If the one-touch dial key that is pressed is not registered with an E-mail address, the message “NOT E-MAIL ADDRESS” appears. In addition, if the one-touch dial key that is pressed is not registered with a recipient, the message “NOT REGISTERED!” appears. Press a one-touch dial key registered with an E-mail address.

  • Page 126: Using The Search Function Of The Phone Book

    Using the Search Function of the Phone Book If a recipient is registered with a one-touch dial key and a speed dial number, the recipient can be found by using the List or Search function of the phone book. Follow the procedure described below to search using the Search function of the phone book.

  • Page 127: Changing The Scan Mode Settings

    For more details, refer to “SCANNER SETTING Menu” on page 37. Using the * and ) keys, select the color mode, and then press the Menu Select key.

  • Page 128: Changing The Scanned Image Size

    The setting for the size of the scan image can be changed from the screen for selecting the document mode. Press the , key in the screen for selecting the document mode (“ADF” or “BOOK”). Using the * and ) keys, select the scan size, and then press the Menu Select key.

  • Page 129: Registering Recipients

    About the E-mail registration Function Frequently used E-mail addresses can be registered with the FAX REGIS- TRATION function so that the E-mail address can be easily accessed. In addition, this reduces input errors. The following registration methods are available: One-touch dial: Register E-mail addresses with one-touch dial keys. Press a one-touch dial key to recall them.

  • Page 130: Changing/Deleting One-Touch Dial Information

    If the one-touch dial key that is pressed is already registered with a recipient, the message “REGISTERED!” appears. Press the Menu Select key, and then press a one-touch dial key with no recipient reg- istered. Enter the name of the one-touch dial to be programmed, and then press the Menu Select key.

  • Page 131: Speed Dialing

    If a one-touch dial key programmed with a group of E-mail addresses is pressed, the message “GROUP” appears in the upper-right corner of the screen. To delete the group, press the Cancel/C Key. To change group dialing, refer to “Changing/Deleting Group Dialing Information”...

  • Page 132: Changing/Deleting Speed Dial Information

    Press the Menu Select key, then the , key three times. Check that the FAX REGISTRATION screen appears, then press the Menu Select key, and then press , key. Check that the SPEED DIAL screen appears, and then press the Menu Select key.

  • Page 133: Group Dialing

    Check that the FAX REGISTRATION screen appears, then press the Menu Select key, and then press the , key. Check that the SPEED DIAL screen appears, and then press the Menu Select key. Using the keypad, enter the speed dial number that you want to change or delete.
  • Page 134 Press the Menu Select key, then the , key three times. Check that the FAX REGISTRATION screen appears, then press the Menu Select key, and then press the , key twice. Check that the GROUP DIAL screen appears, and then press the Menu Select key.

  • Page 135: Changing/Deleting Group Dialing Information

    To program other group dialing, press the one-touch dial key, and then repeat the procedure starting from step 5. To finish the procedure and return to the Scan mode screen, continue pressing the Cancel/C key until the Scan mode screen is displayed. Changing/Deleting Group Dialing Information The registered group dialing information can be corrected.

  • Page 136: Basic Scan To Pc Operation

    “\My Documents\KONICAMINOLTA Link- Magic for bizhub C10\My Data” folder. For details of saving and scanning the type of the document, refer to the bizhub C10 Reference Guide on the Drivers and Documentation CD-ROM. Basic Scan to PC Operation...

  • Page 137: Scan To Pc Using The Original Glass

    “\\My Documents KONICAMINOLTA bizhub C10 My Data” folder. For details of saving and scanning the type of the document, refer to the bizhub C10 Reference Guide on the Drivers and Documentation CD-ROM. Basic Scan to PC Operation...
  • Page 138 Basic Scan to PC Operation...

  • Page 139: Replacing Consumables

    Replacing Consumables...

  • Page 140: Replacing The Toner Cartridge

    Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. Your machine uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the machine or on yourself. Install only new toner cartridges in your machine.
  • Page 141 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific machine type, as listed in the table below. Machine Machine Type Part Number 4556-361...
  • Page 142 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality.

  • Page 143: To Replace A Toner Cartridge

    With each additional press of the TC Change key, the black, yellow, then magenta toner cartridge moves so that they can be replaced. Pull the scanner unit release lever. Replacing the Toner Cartridge indicates the toner color) alternately appear. Fol-...
  • Page 144 The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit. Open the scanner unit. Be careful not to touch the plate on the back of the scanner unit.
  • Page 145 Pull the lever, and then open the engine cover. Do not touch the transfer belt. If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Replacing the Toner Cartridge...
  • Page 146 Open the front cover and check that the toner cartridge to be replaced has rotated to the exchange position. You can identify the toner cartridge by the color of the handle and by the let- ter molded into the han- dle: C (cyan), M (magenta), Y (yellow) and K (black).
  • Page 147 Shake the cartridge a few times to distribute the toner. Make sure that the toner roller cover is securely attached before shaking the toner cartridge. Remove the cover from the toner roller. Do not touch or scratch the toner roller. Align the shaft on each end of the toner cartridge with its hold- ers, and then insert the car-...
  • Page 148 Press down on the toner car- tridge until it snaps into place. Close the front cover. Before closing the engine cover, be sure to close the front cover. The front cover cannot be closed after the engine cover is closed. Carefully close the engine cover.
  • Page 149 If no operation is performed for more than 30 seconds after the scanner unit is closed, the machine is automatically reset so that it can print. The machine must complete a calibration cycle (less than 2 min- utes) after a toner cartridge has been replaced.

  • Page 150: Replacing The Drum Cartridge

    When the drum cartridge reaches the end of its service life, the messages DRUM LIFE END cedure described below to replace the drum cartridge. Pull the scanner unit release lever. The scanner unit cannot be released if the ADF has been opened. Be...
  • Page 151 Open the scanner unit. Be careful not to touch the plate on the back of the scanner unit. Pull the lever, and then open the engine cover. Do not touch the transfer belt. Replacing the drum cartridge...
  • Page 152 If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Carefully pull out the drum car- tridge. Note Dispose of the used drum cartridge according to your local regulations.
  • Page 153 Prepare a new drum cartridge. Do not touch the OPC drum on the drum car- tridge. Install the new drum cartridge. Carefully close the engine cover. Replacing the drum cartridge New drum cartridge...
  • Page 154 Carefully close the scanner unit. The machine must complete a calibration cycle (less than 2 minutes) after a toner cartridge has been replaced. If you open a cover before the machine is reset, the calibration stops, then starts over again after the cover is closed.

  • Page 155: Maintenance

    Maintenance...

  • Page 156: Maintaining The Machine

    CAUTION Read all caution and warning labels carefully. Make sure to follow any instructions contained in them. These labels are located on the inside of the machine’s covers and the interior of the body. Handle the machine with care to preserve its life. Abuse handling may cause damage and void your warranty.
  • Page 157 Do not cover the machine immediately after using it. Turn it off and wait until it cools down. Do not leave the machine’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the machine’s covers during printing.

  • Page 158: Cleaning The Machine

    CAUTION Be sure to turn off the machine and unplug the power cord before cleaning. Use a soft, dry cloth only. Exterior Control Panel Machine Exterior Original Glass Ventilation Grill Filter Original Cover Cleaning the machine...

  • Page 159: Interior

    Interior Cleaning the Media Feed Roller and Laser Lens Pull the scanner unit release lever. The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit.
  • Page 160 Open the scanner unit. Be careful not to touch the plate on the back of the scanner unit. Pull the lever, and then open the engine cover. Do not touch the transfer belt. Cleaning the machine...
  • Page 161 If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Carefully pull out the drum car- tridge. Cleaning the machine...
  • Page 162 Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to direct light (such...
  • Page 163 Clean the laser lens by wiping it with a soft, dry cloth. Reinstall the drum cartridge. Cleaning the machine Laser lens BOTTOM VIEW...
  • Page 164 Carefully close the engine cover. Carefully close the scanner unit. Cleaning the machine...

  • Page 165: Cleaning The Duplex Option Feed Rollers

    Cleaning the Duplex Option Feed Rollers Open the duplex cover. Clean the feed rollers by wiping them with a soft, dry cloth. Carefully close the duplex cover. Cleaning the machine...

  • Page 166: Cleaning The Media Feed Rollers For Tray 2

    Cleaning the Media Feed Rollers for Tray 2 Turn off the machine, and then disconnect the power cord and interface cables. Lift the machine off of Tray 2 and temporarily place it on a sturdy flat surface. Cleaning the machine...
  • Page 167 Clean the media feed rollers by wiping them with a soft, dry cloth. Lift the machine and reinstall it on top of Tray 2. Cleaning the machine...

  • Page 168: Cleaning The Media Feed Rollers For The Adf

    Cleaning the Media Feed Rollers for the ADF Open the ADF feed cover. Clean the media feed rollers by wiping them with a soft, dry cloth. Close the ADF feed cover. Cleaning the machine...

  • Page 169: Storing The Machine

    Storing the machine Note If this machine is not to be used for an extended period of time, store it with the fuser separator levers moved as far back as possible. Storing the machine...
  • Page 170 Storing the machine...

  • Page 171: Troubleshooting

    Troubleshooting...

  • Page 172: Introduction

    This chapter provides information to aid you in resolving machine problems you may encounter, or at least guide you to the proper sources for help. Preventing Media Misfeeds Understanding the Media Path Clearing Media Misfeeds Solving Problems with Media Misfeeds Solving Other Problems Solving Problems with Printing Quality Status, Error, and Service Messages...

  • Page 173: Preventing Media Misfeeds

    Make sure that... Media matches the machine specifications. Media is flat, especially on the leading edge. The machine is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. The output bin is positioned horizontally when postcards are being printed. You remove transparencies from the output bin immediately after printing to avoid static buildup.

  • Page 174: Understanding The Media Path

    Understanding the media path will help you locate media misfeeds. 1. ADF media feed rollers 2. Document feed tray 3. Document output tray 4. Fuser unit 5. Duplex option 6. Tray 2 (optional) 7. Tray 1 8. Toner cartridge carousel 9.

  • Page 175: Media Misfeed Messages And Clearing Procedures

    CAUTION If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. If, after clearing the media misfeed, the misfeed message in the message window persists, open and close the engine cover. This should clear the mis- feed message.

  • Page 176: Clearing A Media Misfeed In The Machine

    Clearing a Media Misfeed in the Machine Pull the scanner unit release lever. The scanner unit cannot be released if the ADF has been opened. Be sure to gently close the ADF first, then release the scanner unit. Clearing Media Misfeeds...
  • Page 177 Open the scanner unit. Be careful not to touch the plate on the back of the scanner unit. Pull the lever, and then open the engine cover. Do not touch the transfer belt. Clearing Media Misfeeds...
  • Page 178 If there is media in the output bin, remove it. Before opening the engine cover, be sure to fold up the output bin. Carefully pull out the drum car- tridge. Clearing Media Misfeeds...
  • Page 179 Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it would be exposed to light directly (such...
  • Page 180 Remove any misfed media. Always remove the mis- fed media in the feed direction as shown only. Return the fuser separator levers to their original positions. Clearing Media Misfeeds...
  • Page 181 Reinstall the drum cartridge. Carefully close the engine cover. Clearing Media Misfeeds...
  • Page 182 Carefully close the scanner unit. Remove the lid from Tray 1. Remove any misfed paper. Clearing Media Misfeeds...
  • Page 183 Reattach the lid. If the paper in Tray 2 is being used, perform the procedure starting from step 14 for clearing a media misfeed. Pull out Tray 2 as far as possi- ble. Lift up Tray 2 to remove it. Clearing Media Misfeeds...
  • Page 184 Remove any misfed paper. Remove the lid from Tray 2, and then remove all paper from the tray. Fan the paper, and align its edges. Load the media in Tray 2, and attach the lid. Clearing Media Misfeeds...
  • Page 185 Reinsert Tray 2. Clearing Media Misfeeds...

  • Page 186: Clearing A Media Misfeed From The Duplex Option

    Clearing a Media Misfeed from the Duplex Option Open the duplex cover. Carefully pull out the misfed media. Always remove the mis- fed media in the feed direction as shown only. Carefully close the duplex cover. Clearing Media Misfeeds...

  • Page 187: Clearing A Media Misfeed From The Adf

    Clearing a Media Misfeed from the ADF Open the ADF feed cover. Remove the document into the ADF document feed tray. Lift to open the ADF cover. Clearing Media Misfeeds...
  • Page 188 Remove any misfed media. Close the ADF cover. Close the ADF feed cover. Clearing Media Misfeeds...

  • Page 189: Solving Problems With Media Misfeeds

    Open and close the engine cover again. Check the media path again to make sure that you have removed all of the misfed media. Use KONICA MINOLTA-approved media. See “Specifications” on page Also, refer to http:// konicaminolta.com for a complete list of currently approved media.
  • Page 190 Symptom Cause Media is mis- The loaded document fed in the does not meet the ADF. specifications. The loaded document exceeds the maxi- mum capacity. The document guides were not slid against the edges of the doc- ument. Media is mis- The media is not cor- feeding.
  • Page 191 Remove the transparencies and load them in Tray 1 one sheet at a time. Do not fan transparencies before loading them. Use KONICA MINOLTA-approved media. See “Specifications” on page 40. Also, refer to http:// konicaminolta.com for a complete list of currently approved media.

  • Page 192: Solving Other Problems

    Symptom Cause Machine The power cord is not power is not correctly plugged into the outlet. Something is wrong with the outlet con- nected to the machine. The power switch is not correctly turned on (I position). The machine is con- nected to an outlet with a voltage or fre- quency that does not...
  • Page 193 Symptom Cause Images can- The digital camera not be transfer mode is not printed from set to PictBridge. the digital camera. If the print settings specified for the digi- tal camera differ from the print settings specified for the printer, images may not be printed.
  • Page 194 The tray is empty. A document is printed with an overlay file which has been cre- ated by a bizhub C10 printer driver. Some parts If the Media type is of the image Envelope and the are lost with zoom ratio for 2in1 2in1 copying.
  • Page 195 Symptom Cause Machine The power cord is not resets or correctly plugged into turns off fre- the outlet. quently. A system error occurred. You are Media or settings are experienc- not correct. ing duplex problems. Solving Other Problems Solution Turn off the machine, confirm that the power cord is correctly plugged into the outlet, and then turn on the machine.
  • Page 196 Symptom Cause With N-up on Both the printer driver multiple cop- and the application ies, the out- have been set for col- put is lation. incorrect. Booklet Left Both the printer driver and Right and the application Binding out- have been set for col- put is incor- lation.
  • Page 197 Administrator password has a 6-char- acter minimum and a 16-character maximum. For details of the Page- Scope Web Connection administrator password, refer to the bizhub C10 Ref- erence Guide. Remove the moist media and replace it with new, dry media.

  • Page 198: Solving Problems With Printing Quality

    Symptom Cause Nothing is One or more of the printed, or toner cartridges may there are be defective. blank spots The drum cartridge on the may be defective. printed page. The media is moist from humidity. The media set in the printer driver mis- matches the media loaded in the...
  • Page 199 Symptom Cause Image is too Laser lens is dirty. light; there is The copy density is low image set too light. density. The media is moist from humidity. There is not much toner left in the car- tridge. One or more of the toner cartridges may be defective.
  • Page 200 Symptom Cause Image is One or more of the blurred; toner cartridges may background be defective. is lightly The drum cartridge stained; may be defective. there is The original glass is insufficient dirty. gloss of the printed image. The original cover pad is dirty.
  • Page 201 Adjust the humidity in the media stor- age area. Remove the moist media and replace it with new, dry media. Use KONICA MINOLTA-approved media. See “Specifications” on page Also, refer to http:// konicaminolta.com for a complete list of currently approved media.
  • Page 202 Symptom Cause There are One or more of the toner toner cartridges are smudges or defective or installed residual incorrectly. images. The fuser separator levers are adjusted for envelope printing. There are The media transfer toner roller is dirty. smudges on the back side of the page The media path is...
  • Page 203 Symptom Cause Image The laser lens is dirty. Clean the laser lens. defects. A toner cartridge may be leaking. A toner cartridge may be defective. The drum cartridge may be defective. Lateral lines The machine is not or bands level. appear on The media path is image.
  • Page 204 Symptom Cause Line art does The line art setting for not print in 2400 x 600 dpi color. requires Color Match- ing to be turned off. The color The drum cartridge has a poor may be defective. reproduction or has poor color density.

  • Page 205: Status, Error, And Service Messages

    Status, error, and service messages are displayed in the message window. They provide information about your machine and help you locate many prob- lems. When the condition associated with a displayed message has changed, the message is cleared from the window. Status Messages This message...

  • Page 206: Error Messages

    Error Messages For details on fax error messages, refer to the bizhub C10 Facsimile User’s Guide. This message... :EMPTY TEXT x1.00 ä ü XXX Warn Fax *CANNOT CONNECT* XXX Server *CANNOT GET IP* SMTP Server *COMM.ERROR* SMTP Server *DISCONNECT* SMTP Server DOC.FEED COVER OPEN...
  • Page 207 This message... DOCUMENT COVER OPEN (Displaying alternately) CLOSE DOCUMENT COVER DRUM (Displaying alternately) DRUM (Displaying alternately) DRUM CARTRIDGE NOT INSTALLED DRUM LIFE END (Displaying alternately) CHANGE DRUM DUPLEX COVER OPEN (Displaying alternately) CLOSE DUPLEX COVER FILE FULL (Displaying alternately) PRESS ANY KEY FRONT COVER OPEN (Displaying alternately) CLOSE FRONT COVER...
  • Page 208 This message... *JOB CANCELED* NO SUITABLE PAPER LOAD PAPER(XX) MEDIA TYPE ERROR (Displaying alternately) LOAD CORRECT MEDIA MEMORY FULL (Displaying alternately) PRESS ANY KEY means... While a document was being scanned from the original glass in Scan mode, more than one minute had passed after the first page of the document...
  • Page 209 This message... NO DUPLEX PAPER *NO NETWORK SETTING* *NOT E-MAIL ADDRESS* *NOT REGISTERD!* ORIGINAL DOC. JAM (Displaying alternately) OPEN DOC.FEED COVER OUTPUT BIN FULL (Displaying alternately) REMOVE PAPER Status, Error, and Service Messages means... Do this... Duplex (Dou- Load paper compati- ble-Sided) printing ble with duplex (Dou- is specified, but no...
  • Page 210 ADF. ID card copying can only be used with a document placed on the original glass. Close the scanner unit. The server memory is full. Free up some space on the disk such as by contacting your server administrator.
  • Page 211 STOP MACHINE SET- menu is set TING ON(FAX) Install a toner car- KONICA MINOLTA tridge is an unap- toner cartridge of the proved type. appropriate type (AM, EU, AP or GC), see page 127. Prepare the specified toner car- color toner cartridge.
  • Page 212 This message... X TONER EMPTY (Displaying alternately) CHANGE X TONER TONER LIFE END (Displaying alternately) CHANGE X TONER means... toner car- tridge is empty. (This message appears if TONER EMPTY on the STOP MACHINE SET- menu is set TING toner car- tridge is empty.

  • Page 213: Service Messages

    Service Messages These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the machine off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider.
  • Page 214 Status, Error, and Service Messages...

  • Page 215: Installing Accessories

    Installing Accessories...

  • Page 216: Introduction

    Note Any damage to the machine caused by the use of accessories not manufactured or supported by KONICA MINOLTA will void your warranty. This chapter provides information about the following accessories. Duplex Option Tray 2 Note Installing accessories always requires that the machine and accessories are turned off and unplugged during installation.

  • Page 217: Duplex Option

    Duplex (Double-Sided) printing can be performed automatically with the duplex option installed. Installing the Duplex Option Turn off the machine, and then disconnect the power cord and interface cables. Duplex Option...
  • Page 218 Remove the two knockout plates and the tape. Be sure to remove the tape. Prepare the duplex option. Before installing the duplex option, open the duplex cover and check that the knob is posi- tioned vertically. After checking the knob, close the cover.
  • Page 219 Install the duplex option. Open the cover of the duplex option. Since the duplex option is not yet secured to the machine, hold the duplex option in place when opening its cover. Duplex Option...
  • Page 220 While pushing in the knobs, turn them clockwise until they are horizontal. The duplex option is secured in place. Make sure that both knobs are securely locked. Close the duplex cover. Duplex Option...

  • Page 221: Installing Tray 2

    Up to 500 sheets of A4/Letter-size paper can be loaded in Tray 2. Installing Tray 2 Note Since consumables are installed in the machine, be sure to keep the machine level when moving it in order to prevent accidental spills. Turn off the machine, and then disconnect the power cord and interface cables.
  • Page 222 Lift the machine and place it on top of Tray 2 to make sure that the positioning pins on Tray 2 correctly fit into the holes in the bottom of the machine. Be sure to place Tray 2 on a level surface. Tray 2...

  • Page 223: A Appendix

    Appendix...

  • Page 224: Technical Specifications

    Type Document holder Photoconductor Printing system Developing system Fusing system Resolution First print First copy Print/Copy speed Warm-up time Desktop (4-cycle laser color printer-based all-in-one) Stationary 2 laser diodes and polygon mirror Electro photographic method Mono-component toner developing Heated roller system 2400 dpi ×...
  • Page 225 Media sizes Paper/Media Input capacity Output capacity Operating temperature 10 to 35°C (50 to 95°F) Operating humidity Power supply Power consumption Amperage Technical Specifications Tray 1 (Multipurpose Cassette) Media width: 92 to 216 mm (3.6 to 8.5") Media length: 148 to 356 mm (5.9 to 14.0") Tray 2 (Optional) A4/Letter Plain paper (60 to 90 g/m²;...
  • Page 226 Acoustic Noise External dimensions Weights Interface Standard memory Copying: 52 dB or less 57 dB or less (with ADF) Standby: 39 dB or less Height: 531 mm (20.9") Width: 528 mm (20.8") Depth: 475 mm (18.7") (with Tray 1 closed) Machine: Approximately 33 kg (70.5 lb) (excluding the dust cover)

  • Page 227: Consumable Life Expectancy Chart

    Consumable Life Expectancy Chart User-Replaceable Item Toner cartridge Drum cartridge Service-Replaceable Item Fuser unit Transfer belt unit Transfer roller (included with the transfer belt unit) Technical Specifications Average Life Expectancy (in Simplex Pages) At 5% coverage, using A4/Letter plain paper Starter in-box Cartridge = 1,500 pages (Y, M, C) (Continuous) 4,500 pages (Y, M, C, K) (Continuous)

  • Page 228: Entering Text

    When specifying the user name or programming the recipient name with one-touch dial keys, letters, accented characters, numbers and symbols can be entered. Key Operation Use the keypad to enter numbers, letters, and symbols. List of characters available with each key of the keypad Entering Fax Numbers Keypad Available...

  • Page 229: Entering Names

    Entering Names Keypad Available characters Entering E-mail Addresses Keypad Available characters Entering Text .,'?¿!¡"1-()@/:;_ ABC2abcÆÇàáâãäåæç DEF3defÐèéêëð GHI4ghiìíîï JKL5jkl€£¢ MNO6mnoØŒñòóôõöøœº PQRS7pqrsß$ TUV8tuvùúûü WXYZ9wxyzÞýþ (space)0 *+×÷=#%&<>[]{}\|µ^`~ .@_-1 ABC2abc DEF3def GHI4ghi JKL5jkl MNO6mno PQRS7pqrs TUV8tuv WXYZ9wxyz (space)0 +&/*=!?()%[]^`´{}|~$...

  • Page 230: Changing Input Mode

    Changing Input Mode Each press of the ters. [1]: Numbers can be typed in. [A]: Letters can be typed in. Inputting Example The procedure for entering text is described below, using “NJ Office” as an example. Press the key to change the input mode so that letters can be entered. Press the 6 key twice.

  • Page 231: Correcting Text And Input Precautions

    Correcting Text and Input Precautions To erase all entered text, hold down the Cancel/C key. To delete only part of the entered text, use the * and ) keys to move the cursor (_) to the character that you want to delete, and then press the Cancel/C key.

  • Page 232: Our Concern For Environmental Protection

    Our Concern for Environmental Protection ® As an ENERGY STAR Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automati- cally switch to a “low-power mode”...

  • Page 233: Index

    Index Numerics 2in1 92 Accessories Duplex option 203 Tray 2 207 Basic tab 79 Collate 97 Configuration menu 23 Consumables Drum cartridge 136 Toner cartridge 126 Index Control panel 12 Copy 2in1 92 Collate 97 Copy density 91 Duplex 95 ID card copy 93 Quality 89 Select media tray 91...
  • Page 234 Entering text 214 Correcting text 217 Input mode 216 Input precautions 217 Entering, direct 110 Envelope 43 Glossy Media 47 ID card copy 93 Imageable area 48 Input mode 216 Installation precautions 2 Key operation 214 Labels 44 Layout tab 80 Letterhead 45 Loading document 71 Loading print media 49...
  • Page 235 WIA driver 102 Scan mode settings 113 Scan to E-mail Basic scan to E-mail operation 105 Scanned image size 114 Scanner driver 101 Select media tray 91 Service messages 199 Specifying a recipient 110 Direct entering 110 One-touch dial key 110...
  • Page 236 Index...

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