Table of Contents
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Table of Contents
Summary of Contents for Sky+HD DRX895W
- Page 1 Sky±HD User Guide Welcome to our handy guide designed to help you get the most from your Sky ± HD box. Whether you need to make sure you’re set up correctly, or simply want to learn more about all the great things your box can do, all the information you need is right here in one place.
- Page 2 Welcome to your new Sky±HD box An amazing piece of kit that offers you: • • • • All the functionality Easy access to On A choice of over 60 HD Up to 60 hours of of Sky± Demand with built-in channels, depending HD storage on your Wi-Fi®...
- Page 3 (WPS) button for quick and easy Sky±HD 2TB with built-in Wi-Fi Sky±HD with built-in Wi-Fi connection to your broadband router Model: DRX895W Model: DRX890W Sky±HD box models without built-in Wi-Fi Sky±HD 2TB and Sky±HD 1TB Sky±HD Model: DRX895 Model: DRX890, DRX780, Samsung HD, Pace HD This user guide does not apply to Sky±HD boxes manufactured by Thomson.
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Page 4: Table Of Contents
Contents Overview page 5 Other services page 68 Watching the TV you love page 15 Get the most from Sky±HD page 71 Pausing and rewinding live TV page 24 Your Sky±HD box connections page 97 Recording with Sky± page 26 Green stuff page 103 Discover a world of entertainment... - Page 5 Full Contents Overview Watching an on demand programme About your downloaded programmes About your Sky±HD box Managing your usage Your Sky±HD box Restricting viewing Turning your Sky±HD box on and off Opting out Your viewing card On Demand Download Format Connecting your Sky±HD box to your broadband router Watching Sky Store rentals Your Sky±HD remote...
- Page 6 Other services Your Sky±HD box connections Going interactive Basic set up 1 Playing games Basic set up 2 Teletext Connecting other devices Switching on Dolby® Digital audio Get the most from Sky±HD Adjusting sound synchronisation Choosing your favourite channels Green stuff What’s on your favourite channels Entering a PIN for pre-watershed playback Saving energy with standby...
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Page 7: Overview
Overview About your Sky±HD box Your Sky±HD box Turning your Sky±HD box on and off Your viewing card Connecting your Sky±HD box to your broadband router Your Sky±HD remote Your Sky±HD remote and your TV Changing the volume Changing channels About the Now, Next &... -
Page 8: Overview
To make the most of all the Sky± features, make sure your Sky±HD box is connected to your broadband router. You can connect your Sky±HD box to your broadband router using the built-in Wi-Fi capability (DRX890W and DRX895W models only). -
Page 9: Your Sky±Hd Box
Your Sky±HD box back up reveals more about a programme jumps back to last page or to previous level in Sky Guide screens arrows show what’s on other channels or tv guide shows the Sky± Homepage highlight on screen options turns your Sky±HD box on, to standby or off select confirms a menu option... -
Page 10: Turning Your Sky±Hd Box On And Off
Turning your Sky±HD box on and off Press the button on your Sky±HD remote to turn the box on, and wait for a few moments for it to start up. To turn your Sky±HD box to standby, press the standby button on your remote. -
Page 11: Your Viewing Card
Your viewing card Your viewing card needs to stay in your Sky±HD box at all times so you can watch all the Sky TV channels you’re entitled to. The viewing card slot is under the flap on the front of your Sky±HD box. -
Page 12: Connecting Your Sky±Hd Box To Your Broadband Router
Connecting your Sky±HD box to your broadband router If your Sky±HD box has built-in Wi-Fi connectivity (DRX890W and DRX895W models only), then simply connect it to your broadband router via Wi-Fi to start enjoying On Demand including Catch Up TV. -
Page 13: Your Sky±Hd Remote
Your Sky±HD remote turns your Sky±HD box on, to standby or off and sets your remote to control your Sky±HD box turns your TV on and off gives options including subtitles, favourite sets your remote to control your TV channels and turning off the mini TV provides interactive services shows Box Office programmes tells you more about a programme... -
Page 14: Your Sky±Hd Remote And Your Tv
Your Sky±HD remote and your TV Your Sky±HD remote can work with both your Sky±HD box and your TV. Press on the remote to switch control from the Sky±HD box to the TV. Press to go back to controlling the Sky±HD box. Use HDMI One Touch Play to turn a compatible TV on and switch to the correct HDMI input for your Sky±HD. -
Page 15: Changing The Volume
Changing the volume Use the remote’s vol button to change the volume of your TV. mute You can turn the sound off altogether by pressing the button. Changing channels To go through the channels one at a time, press the channel +/- Use the mute... -
Page 16: About The Now, Next & Later Banner
About the Now, Next & Later banner Now, Next & Later banner is your ultimate on screen helper — it lets you see what’s on now, next and later, change channels, set reminders, record programmes if you have a Sky± subscription, and see which programmes you are recording right now, all without Use the arrows... -
Page 17: Watching The Tv You Love
Watching the TV you love The Sky± Homepage Exploring the Sky Guide Seeing what’s on with the TV Guide Finding a specific channel in TV Guide Seeing what’s on the HD channels Identifying HD programmes Going back to the channel you last watched Finding out more about a programme with the i button Codes used in the programme information banner Finding and listening to radio channels... -
Page 18: The Sky± Homepage
The Sky± Homepage tv guide Press the button on your remote control to display the Sky± Homepage and explore a world of entertainment. Use the arrow keys on your remote control to choose the different options available on your Homepage. Search Search for Planner... -
Page 19: Exploring The Sky Guide
Exploring the Sky Guide left/right As well as using the Sky± Homepage you can move around the Sky Guide by scrolling on the top menu to highlight your choice, and then pressing select. Top menu Symbol / Option How to get there Description Box Office order Sky Box Office movies, sports and events... -
Page 20: Seeing What's On With The Tv Guide
Seeing what’s on with the TV Guide TV Guide Choosing from the Homepage displays the following screen: tv guide Press on remote information area top menu mini TV left/right highlight the option you (if available) showing what want then press select you’re watching so you don’t miss the action... -
Page 21: Finding A Specific Channel In Tv Guide
Finding a specific channel in TV Guide TV Guide lists channels by channel number. • If you know the number of the channel, you can enter it using the number buttons • Go down a page at a time by pressing right •... -
Page 22: Seeing What's On The Hd Channels
Seeing what’s on the HD channels TV Guide To see listings for HD channels only, go to and select HD & 3D tab. Now, Next & Later general listings, you can spot HD channels easily as they have the letters after the channel name, for example, Sky 1... -
Page 23: Going Back To The Channel You Last Watched
Going back to the channel you last watched When you’re watching TV and decide to go back to the channel you were watching before, just press the blue button. The banner appears, showing the last channel you watched. Press select to tune to that channel. -
Page 24: Codes Used In The Programme Information Banner
Codes used in the programme information banner Rating codes Letter codes Universal, suitable for all audiences including young children. This is a Standard Definition programme. Parental guidance is recommended. Some discretion may This is a High Definition programme. HD programmes are need to be applied as to the suitability of the film for younger shown in widescreen. -
Page 25: Finding And Listening To Radio Channels
Finding and listening to radio channels You can tune to radio channels in the same way as TV channels: Use the up/down arrow to browse through the channels shown in the Now, Next & Later banner. Radio channels appear with a speaker symbol next to them Press select... -
Page 26: Pausing And Rewinding Live Tv
Pausing and rewinding live TV Saving after pausing or rewinding live TV Changing how far back you can rewind live TV... -
Page 27: Saving After Pausing Or Rewinding Live Tv
Saving after pausing or rewinding live TV After pausing or rewinding live TV, if you haven’t got time now to watch what you’ve missed you can save the programme to your Planner, as follows: After rewinding or pausing live TV, press record or select. -
Page 28: Recording With Sky
Recording with Sky± Recording without interrupting what you’re watching Recording from Sky Guide listings Recording from anywhere you go Recording a promoted programme Setting reminders for programmes... -
Page 29: Recording Without Interrupting What You're Watching
Recording without interrupting what you’re watching To record… Press record the programme you’re watching now: press the record twice to save what you’re button on your remote. When the banner appears, press watching record again. something that’s on later and/or on a different channel: Now, Next &... -
Page 30: Recording From Sky Guide Listings
Recording from Sky Guide listings If you see something you want to record in TV Guide, On Demand or Sky Box Office listings, highlight it and press record. When you press record on a programme in the TV Guide, Sky± checks to see if the programme is part of a series and, if so, gives you the choice of recording this episode only or the remainder of the series. -
Page 31: Recording A Promoted Programme
Recording a promoted programme If you see a promotional advert for a future programme(s) and you see the green remind me option, you can set up a recording for that TV Guide programme or series without having to search for it in Now, Next &... -
Page 32: Setting Reminders For Programmes
Setting reminders for programmes If you don’t want to miss a TV programme, Sky Guide can remind you when it’s about to start. When you see a future listed TV programme you want to watch, simply highlight it and press select. When you press select, your Sky±... -
Page 33: Discover A World Of Entertainment
Discover a world of entertainment About on demand programmes Seeing what’s available to watch Watching an on demand programme About your downloaded programmes Managing your usage Restricting viewing Opting out On Demand Download Format Ordering entertainment from Sky Store Watching Sky Store rentals Sky Store Buy &... - Page 34 Ordering entertainment from Sky Box Office Watching your favourite sports Suggestions Searching for programmes...
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Page 35: About On Demand Programmes
If your Sky±HD box has built-in Wi-Fi connectivity (DRX890W and On Demand - when your box is connected to broadband DRX895W models only) then you can connect it directly to your broadband router via W-Fi. See Connecting your Sky±HD box to your broadband router (page 10) for more information on how to do this. -
Page 36: Seeing What's Available To Watch
Seeing what’s available to watch Once your Sky±HD box is connected to broadband, press guide for the Sky± Homepage. On the Homepage you can see the following options to help you find programmes available to watch: Use the left right arrows to highlight each option: New &... - Page 37 Seeing what’s available to watch (continued) If you’ve highlighted a programme then a brief description of the programme appears in the top left of the screen. Press the button for more detailed programme information. If available, press the button (View Trailer) to show a mini trailer.
- Page 38 Seeing what’s available to watch (continued) If you haven’t yet connected your Sky±HD box to broadband, you can only catch up on a limited selection of the week’s best TV. You can find out more about connecting your Sky±HD box on page 10 Press tv guide for the Sky±...
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Page 39: Watching An On Demand Programme
Watching an on demand Step 3 You can see how much programme has been downloaded so far in the programme summary area. It’s easy to watch programmes on demand — just follow the simple steps below. If you would rather see a sneak peek first, look for the trailer icon and press the button. -
Page 40: About Your Downloaded Programmes
About your downloaded programmes You’ll find all of the programmes you’re downloading in your Downloads Planner, under the tab. Once a programme has finished downloading, it will move to the tab with all of your other recordings. Programmes download one at a time so if you’ve selected several Downloads programmes to download, they’ll be queued in the of your Planner. -
Page 41: Restricting Viewing
Restricting viewing All your parental control settings apply to on demand programmes, with the exception of Channel Restrictions. For details on using your PIN and parental control settings, see Having more control over what the kids watch (page 77). To watch a rated programme before its normal watershed time, you need to enter your PIN. -
Page 42: Opting Out
Opting out On demand programmes in the Showcase / Best of On Demand and Catch Up TV menus are available to all Sky TV customers with a compatible Sky±HD box at no extra cost. However, you can turn off a selection of on demand content being automatically received by your box. -
Page 43: On Demand Download Format
On Demand Download Format This setting lets you decide if you always want to download on demand content in SD or HD, or if you would prefer to always be asked. Press the services button on your remote control to go into the Options menu. -
Page 44: Watching Sky Store Rentals
Ordering entertainment from Sky Store The latest blockbusters are ready to watch in Sky Store. Just buy or rent them whenever you want. We add the biggest movies every week, so there’s always something great to buy or rent. You don’t even need a Sky Movies subscription –... -
Page 45: Watching Sky Store Programmes
Watching Sky Store rentals You can watch the show you’ve just purchased immediately. Or if you Watch the recording before the time and date of deletion shown want to watch it later, it will be in your planner ready for when you are. Disk space needed For rental programmes you have a fixed amount of time that you can watch it, which is usually seven days. -
Page 46: Sky Store Buy & Keep
Sky Store Buy & Keep With Buy & Keep you can download a movie and then it’s yours to watch whenever you want. You can see programmes you’ve purchased in the Planner in the ‘ A ll’ and ‘Purchased’ tabs. If you ever replace or upgrade your Buy &... -
Page 47: Paying For Sky Store Programmes
Paying for Sky Store programmes Charges for Sky Store programmes purchased via your remote appear on your account at the next available payment date. For rentals if you don’t watch any part of the programme, you won’t be charged for it and it will be deleted. For Buy & Keep you will be charged after you’ve entered your PIN. -
Page 48: Ordering Entertainment From Sky Box Office
Ordering entertainment from Sky Box Office You can also order programmes from Sky Box Office but you have to select a time when the show starts. This is different to Sky Store which allows you to download shows to watch whenever you want. You can also watch pay-per-view events using Sky Box Office Here’s how you order from Sky Box Office: Box Office... -
Page 49: Watching Your Favourite Sports
Watching your favourite sports Highlight the Sports tile on the Homepage and press select browse through all the sports that is on now and coming soon. The Channels tab shows a list of sports channels listed by channel number. This channel listing can also be seen in the TV Guide under the ‘Sports’... - Page 50 Watching your favourite sports (continued) To watch a programme that is on now highlight it and press select. For select programmes on later press to record or to set a reminder. If there is more than one SD version of a programme available you will then see the ‘Showings’...
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Page 51: Suggestions
Suggestions You can find suggestions of TV shows and movies you might enjoy in the New & Recommended tile on the Homepage. Your suggested shows are based on recent recordings or downloads in your Planner. Scroll through the programmes selected from your Planner on the left hand side to see recommended TV shows or movies in the right hand column ‘You may also enjoy:’... - Page 52 Suggestions (Continued) If it’s on live TV you’ll be able to record it or set a reminder and if it’s on demand you’ll be able to download it to watch now. If it’s a show with multiple series and episodes available you’ll be able to choose which series or episode you’d like to watch or download.
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Page 53: Searching For Programmes
Searching for programmes Enhanced Search If you have connected your Sky±HD box to your broadband router you can search for more than just the title of a show. Try an actor or director’s name, a sports team, an event or anything else you can think of. You’ll see a list of popular suggestions so you can get to what you want quicker. - Page 54 Searching for programmes (continued) Basic Search If your Sky±HD box is not connected to a broadband router, you can search for specific programme titles and genres only. The search results will include programmes showing in the next 7 days, available On Demand, or stored in your Planner.
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Page 55: Managing Your Recordings
Managing your recordings Managing your Planner Searching for programmes in your Planner Setting the Series Link function in your Planner Choosing a recording to watch Picking up from where you left the last recording The Play symbol Checking the remaining viewing time Fast forwarding and rewinding Pausing Slow motion... - Page 56 Avoiding recordings being deleted PIN protecting kept recordings Cancelling current and future recordings Deleting existing recordings Undelete a recording Keeping an eye on available disk space Disk space warning Recording radio channels Adding extra time to the start and end of recordings...
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Page 57: Managing Your Planner
Managing your Planner Use the Planner tab options to filter the programmes and get a better overview: Shows everything in your Planner in date order, with the oldest programme listed first. Genre tabs Shows your recorded programmes grouped by genre, (Entertainment, so for example, the Movies tab will show all the movies Lifestyle...) -
Page 58: Searching For Programmes In Your Planner
Searching for programmes in your Planner From within your Planner, you can quickly find any programme you have recorded or downloaded by typing in the characters of the first part of the title. Just start typing in the ALL or A-Z sections and programmes starting with that letter will be shown. -
Page 59: Setting The Series Link Function In Your Planner
Setting the Series Link function in your Planner When you set a reminder or a recording for a programme that belongs to a series, you can choose either just that episode or the remainder of the series (where the Series Link function is available). -
Page 60: Choosing A Recording To Watch
Choosing a recording to watch All recordings are stored in your Planner. Go to your Planner. Highlight the recorded programme and press play or select. Playback screen appears and you may need to enter your PIN. left/right Use the arrow to choose your starting point: Start —... -
Page 61: Picking Up From Where You Left The Last Recording
Picking up from where you left the last recording If you hadn’t finished watching the last recording you played back, To play the last recording you watched, simply press play to return to where you left off. just press play, then play again Your Planner appears with the relevant programme highlighted, as... -
Page 62: Fast Forwarding And Rewinding
Fast forwarding and rewinding fast forward rewind Press to move to a different place in the recorded Rewind and fast forward at 4 different speeds programme. The fast forward/rewind symbol appears, showing the Rewind symbol Fast Forward symbol elapsed time and the speed. You can increase the speed by pressing fast forward rewind... -
Page 63: When Recordings Clash
When recordings clash Remember Sky± can only record two programmes at the same time. If you try to select a programme to record and it clashes with others you’re currently recording, or are set to record in your Planner, you have to choose which recordings to keep. -
Page 64: Avoiding Recordings Being Deleted
Avoiding recordings being deleted It takes just the press of a button to delete a programme from your Planner. To avoid unplanned deletions, use the Keep option. To protect a programme, go to your Planner. blue Highlight the programme and press the button (Keep). -
Page 65: Cancelling Current And Future Recordings
Cancelling current and future recordings To cancel a current or future recording... without interrupting what you’re watching: browse to the programme in Now, Next & Later banner and press record. The symbol disappears. straight from your Planner: record highlight it and either press to just get a reminder instead OR use the yellow... -
Page 66: Undelete A Recording
Undelete a recording All programmes deleted from the Planner will be moved to the Deleted tab in your Planner. Recordings in the Deleted tab will be kept as long as there’s additional, unused space on your Sky±HD box. However, recordings in the Deleted tab will be automatically permanently deleted by your Sky±HD box, according to the order they were originally deleted, if space is required for new recordings. -
Page 67: Keeping An Eye On Available Disk Space
Keeping an eye on available disk space Remember that because your Sky±HD box records onto its hard disk Total disk space available there is a fixed amount of storage space for recordings and On Demand downloads. To see how much space each programme is using, highlight a programme in your Planner and check the yellow part of the indicator bar. -
Page 68: Recording Radio Channels
Recording radio channels You can record radio channels as follows: Find the radio channel you want by following the steps on page 23. Highlight the channel and press record. The Manual Record screen appears. If you need to, change the Channel Number/Name with the left/right... -
Page 69: Adding Extra Time To The Start And End Of Recordings
Adding extra time to the start and end of recordings Your Sky±HD box automatically tries to find the best recording slot for your recorded programmes, and aims to capture the entire programme even if it overruns. You can change the automatic setting and choose to add extra minutes either side of the scheduled recording, as follows: Press services... -
Page 70: Other Services
Other services Going interactive Playing games Teletext... -
Page 71: Going Interactive
Going interactive Get more from your Sky±HD box with interactive services. Using Press interactive Sky Active, for instance, you can upgrade your viewing, add Sky the interactive menu Broadband and Talk, choose Multiscreen, upgrade your Sky box, manage your Sky Account and more. To access Sky Active and other interactive services, press the interactive button on your remote,... -
Page 72: Teletext
Teletext To use digital text services, press text on your remote while you’re watching a channel. If the channel you’re watching doesn’t have digital text, you see a Press then Press then message telling you how to use teletext instead. text for your text... -
Page 73: Get The Most From Sky±Hd
Get the most from Sky±HD Choosing your favourite channels What’s on your favourite channels Entering a PIN for pre-watershed playback PIN controlled restrictions Having more control over what the kids watch Changing your PIN About your PIN Hiding adult content Restricting rated programmes Restricting specific channels Controlling the use of charged services... - Page 74 Restricting programmes in your Planner Sharing your Sky±HD box Watching TV with subtitles or audio description Finding subtitled or audio described programmes Important information about Single Satellite Feed installations Your mini TV setting Saving bookmarks Managing and deleting bookmarks Skipping to bookmarks Starting playback from a bookmark Setting up and resetting your remote If the set up didn’t work...
- Page 75 Replacing the batteries Adding additional subscriptions Adding channels that aren’t listed in Sky Guide Watching your added channels Changing the picture settings HDMI One-Touch-Play Copying programmes to video/DVD Changing how the Circular Playback Display works...
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Page 76: Choosing Your Favourite Channels
Choosing your favourite channels Once you get to know what channels you watch most often, you can set them up as your favourites so you can find them more easily. To store your favourites: services down Press (for Options), press then select the Favourites tab. -
Page 77: What's On Your Favourite Channels
What’s on your favourite channels Once you’ve marked channels as your favourites (page 74), Your favourite channels are marked with a tick you can choose to see what’s on those channels only. To see what’s on your favourites without interrupting what you’re watching, just keep pressing the blue button. -
Page 78: Entering A Pin For Pre-Watershed Playback
Entering a PIN for pre-watershed playback You can set a requirement for a to be entered before a rated programme can be watched before its normal watershed time. programme rating when PIN is needed before 9pm before 8pm before 8pm if a PIN has been set up for this rating if a PIN has been set up for this rating To turn off the pre-watershed PIN option for all your recorded... -
Page 79: Having More Control Over What The Kids Watch
Having more control over what the kids watch Because of the range of channels on offer, there may be a few you’d rather your kids didn’t watch. With a PIN and the right settings, you can avoid many unsuitable channels being shown without your permission. For more control over who watches what, start by pressing services, scroll left to Parental Control... -
Page 80: Hiding Adult Content
Hiding adult content You can hide all content classed as ‘adult’ from all programme listings: Go to Parental Control > Adult. Highlight Remove Adult Content and use the right arrow to choose YES. Press the green button (Save Settings) when you’re done. If you want to be able to see the adult content again, just choose in the Adult... -
Page 81: Restricting Specific Channels
Restricting specific channels If there is just one or a few specific channels you would prefer members of the family not to watch, you can lock them one by one, as follows: Go to Parental Control > Channel. This page lists all the channels by channel number. To find the channel, key in the channel number if you know it, or use to go one page up or down. -
Page 82: Pin Protecting Kept Programmes
PIN protecting kept programmes In your Planner, you can mark recordings for Keep to prevent them from being deleted accidentally (page 62). You can take this further and have Sky Guide ask for the PIN before a kept recording can be deleted. Set this up as follows: Go to Parental Control... -
Page 83: Sharing Your Sky±Hd Box
Sharing your Sky±HD box If you have a mobile or tablet device with the correct version of the Sky± app, it’s possible to use the application to control your Sky±HD box when the devices are connected to the same wireless network. If you’d like to prevent the Sky±... -
Page 84: Watching Tv With Subtitles Or Audio Description
Watching TV with subtitles or audio description To play an audio description or show subtitles you can: Press help on your Sky remote when you’re watching TV. If the Audio Description Subtitles option is available, left/right then press select. use the arrow to choose You can also change the audio description and subtitles settings in the Options menu:... -
Page 85: Finding Subtitled Or Audio Described Programmes
Finding subtitled or audio described programmes Sky Guide can bring your attention to programmes that have subtitles or an audio description. To set this up, follow these steps: Press services (for Options), press down then select the Subtitles tab. Highlight Highlighted Programmes and use the left/right... -
Page 86: Important Information About Single Satellite Feed Installations
Important information about Single Satellite Feed installations Do you have a Single Satellite Feed like this? After installation of your Sky±HD box you may see some incomplete information or error messages on screen. Don’t worry, it’s easy to fix — FM-DAB just follow these instructions to switch the Single Feed Mode to ON. -
Page 87: Your Mini Tv Setting
Your mini TV setting Turning the mini TV off removes the mini tv picture in your Sky Guide and mutes the programme audio. To turn your mini tv off: services down Press (for Options), press then select the Customise tab. Under Mini TV Mode, press... -
Page 88: Saving Bookmarks
Saving bookmarks When you’re watching a recorded programme and you see something you want to bookmark, press pause and then the button. Bookmarked symbol appears in the corner of the screen. Press play to carry on watching the programme. Bookmarked symbol Managing and deleting bookmarks To see all bookmarks within a recording, press... -
Page 89: Skipping To Bookmarks
Skipping to bookmarks To go to the next bookmark while you’re playing back a recording, Skip Back symbol Skip Forward symbol press and hold rewind fast forward until the screen skips to the next bookmark. Skip Forward/Back symbol appears in the corner of the screen. Starting playback from a bookmark Press and hold down fast forward... -
Page 90: Setting Up And Resetting Your Remote
Setting up and resetting your remote If you leave empty batteries in your remote for too long, you may need to Brand Code Brand Code reset it to work with your TV. Metz 0491 Aiwa 0406 Minoka 0921 If this has happened, or for any other reason the remote doesn’t work with Akai 0098 Mitsubishi... -
Page 91: If The Set Up Didn't Work
If the set up didn’t work If you followed the set up carefully but can’t see TV Guide at the end of it, follow these simple steps: Check and make a note of which TV channel you use for watching Sky digital TV. Press on your remote. -
Page 92: Replacing The Batteries
Replacing the batteries Your remote runs on AA batteries (MN1500, LR6 or UM-3). When it’s time to replace them, Sky Guide gives you a warning message and a low battery symbol appears in the banner. Take the empty batteries out straight away and replace both batteries at the same time. -
Page 93: Adding Additional Subscriptions
Adding additional subscriptions Telephone numbers You can find Sky and other broadcasters’ phone numbers in your Sky Guide: services down Press (for Options), press then select the Contact Us tab. This list includes specific numbers for Sky± and Sky±HD. When you call, please have your system information available as we will need this to deal with your problem. -
Page 94: Adding Channels That Aren't Listed In Sky Guide
Adding channels that aren’t listed in Sky Guide Some channels can be received by your Sky±HD box but don’t appear in Sky Guide listings. Your Sky±HD box is designed to receive digital television signals transmitted at 28.2 or 28.5 degrees east, either unencrypted or encrypted using BSkyB’s encryption system. -
Page 95: Changing The Picture Settings
Changing the picture settings When your Sky±HD box was installed, your engineer should have set the picture settings at the right level to suit your equipment, so we recommend you don’t adjust them here unless you find it absolutely necessary. Sky’s HD service uses two HD picture formats. -
Page 96: Hdmi One-Touch-Play
HDMI One-Touch-Play HDMI One-Touch-Play enables you to turn a compatible TV on and switch to the correct HDMI input for your Sky±HD box. You can even quickly switch from a DVD Player or games console. Find out more information at sky.com/onetouch This feature is not available on Samsung HD, Pace HD or DRX780 boxes. -
Page 97: Copying Programmes To Video/Dvd
Copying programmes to video/DVD To free up space on the hard disk or in your Planner, you can copy recorded programmes onto video or DVD. While copying, you can watch the recording being copied but you can’t watch any other programme. HD programmes are copied in standard definition quality. -
Page 98: Changing How The Circular Playback Display Works
Changing how the Circular Playback Display works The Circular Playback Display on the front panel of your Sky±HD box You can change when and how the indicator lights up lights up whenever you are recording or using the playback functions. You can change the way the Circular Playback Display works, as follows: services down... -
Page 99: Your Sky±Hd Box Connections
Your Sky±HD box connections Basic set up 1 Basic set up 2 Connecting other devices Switching on Dolby® Digital audio Adjusting sound synchronisation... -
Page 100: Basic Set Up
Basic set up 1 Does your compatible HD ready TV have an port? If so, all you need is the supplied lead. lead Telephone socket Broadband router (alternative to Wi-Fi) HDTV Mains socket Minidish WARNING! You must disconnect your Sky±HD box from the mains supply before you connect your Sky±HD box to (or disconnect it from) any other equipment. Use only the supplied mains lead to connect your Sky±HD box to the mains supply. -
Page 101: Basic Set Up
Basic set up 2 If your TV has a DVI port you need an audio (L/R) cable and an Audio (L/R) cable to DVI lead (or an adapter for the supplied lead). Telephone socket to DVI lead Minidish Broadband router (alternative to Wi-Fi) HDTV Mains socket... -
Page 102: Connecting Other Devices
Connecting other devices To connect your box to a DVD/video recorder or a TV aerial, Connecting to a DVD / VCR recorder follow the set up shown on the right. See also the user guides supplied with your devices. If you notice that the picture quality is affected, connect your Sky±HD box directly to the TV instead of through the DVD/video recorder. -
Page 103: Switching On Dolby® Digital Audio
Dolby green Press the button (Save Settings) when you’re done. Some older amplifiers may not support Dolby® Digital audio. * Dolby Digital over HDMI is available on DRX890W, DRX895W, DRX890 and DRX895 models only. Your Sky±HD box connections... -
Page 104: Adjusting Sound Synchronisation
Adjusting sound synchronisation If you’ve connected your Sky±HD box to a home cinema system using one of the digital audio outputs, you may find the audio and video are out of sync. If this happens, you can easily change the sound settings to correct the sound. You can change the settings as follows: Press services, scroll right... -
Page 105: Green Stuff
Green stuff Saving energy with standby … and standby modes Recycling electrical and electronic products Recycling packaging Disposing of batteries More information... -
Page 106: Saving Energy With Standby
… and standby modes Your Sky±HD box features energy saving modes called Active Standby and Eco Standby (DRX890W, DRX895W, DRX890, DRX895 models only). With Active Standby mode, if the box is inactive throughout a certain period of time, it’ll automatically go into standby. With Eco Standby mode, as well as going into Active Standby, the box will fully turn off for a few hours at night. -
Page 107: Recycling Electrical And Electronic Products
Recycling electrical and electronic products The crossed out wheeled bin symbol is used to mark products that should not be disposed of with general household waste, but collected separately for reuse or recycling. Recycling electrical or electronic waste equipment helps to conserve valuable natural resources and ensures that it is recycled in a manner that protects human health and the environment. -
Page 108: Disposing Of Batteries
Disposing of batteries The marking, shown left, on the battery indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. -
Page 109: For Your Safety
For your safety Using equipment safely Warnings and cautions Mains plug and fuse Connecting to the mains supply... -
Page 110: Using Equipment Safely
Using equipment safely Your Sky±HD box has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. It is important that you read this booklet completely, especially the ‘Warnings and Cautions’ instructions. If you have chosen the self set up option you should follow the instructions set out in your Sky±HD self set up guide. -
Page 111: Mains Plug And Fuse
Mains plug and fuse The supplied mains plug may be a non-rewireable type or a rewireable type. Both types contain an approved 3A fuse. If you need to replace the fuse, use an ASTA or BSI approved BS 1362 fuse, rated at 3A and marked with either of these symbols. Non-rewireable plugs have the fuse beneath a fuse cover on the plug face. -
Page 112: Troubleshooting
Troubleshooting You can get help on using Sky digital from various places. • Use this booklet as your full guide to using your Sky±HD box and getting the most out of its exclusive features The troubleshooting tips in the next pages may come in handy if you have any problems If you have any problems with your Sky±HD box that aren’t covered in this guide or the other references, call Sky or your broadcaster •... - Page 113 What’s wrong? Possible reason What to do now I can’t find my HD programmes — Your HD channels are listed separately. Go to TV Guide and select HD. If you can’t see them here, you may not have the right subscriptions or equipment.
- Page 114 What’s wrong? Possible reason What to do now HDMI One-Touch-Play is a) TV may not be CEC compatible Check TV user manual or TV manufacturers website not working b) CEC control on TV may be Switch CEC setting on in TV menu switched off.
- Page 115 What’s wrong? Possible reason What to do now It says Clashed next to a recording A third programme was set to See When recordings clash (page 61) to avoid this in the future. in my Sky± Planner. record, making it clash with other Bear in mind for when you have a whole series to record using the Series recordings.
- Page 116 What’s wrong? Possible reason What to do now The start of a programme was You set up numerous back to back To get your Sky±HD box to record in the most efficient way, not recorded. recordings. Sky prioritises the end see Adding extra time to the start and end of recordings of an existing recording over the (page 67) and change the settings back to Automatic.
- Page 117 What’s wrong? Possible reason What to do now My phone line is not connected There’s more than one phone Reconnect your Sky box(es) to the correct phone line (continued) line in your home but you’ve (the one you have registered with us), then follow the connected one or more of your ‘callback’...
- Page 118 What’s wrong? Possible reason What to do now I can’t find a channel I have The channel name or number may Check the TV Guide listings to search for the channel. watched before. have changed. Alternatively, the channel may be listed under a different tab option, may no longer be broadcast, or may no longer be part of your subscription package.
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Page 119: Display Messages
Display messages Read these tips if you see a message on screen and you don’t know what to do next. Message What does it mean? What to do now Insert your viewing card. There’s no viewing card in the Insert or reinsert your viewing card in the direction viewing card slot of your of the arrow. - Page 120 Message What does it mean? What to do now This programme has already The programme has already Check the listings to find out when it’s on next so started. started and you can’t buy it now. you can buy it then. Recording/Live Pause is not Your Sky±...
- Page 121 Message What does it mean? What to do now To get more from your Sky±HD box, Your Sky±HD box is not connected Follow the steps described under Connecting your Sky±HD box to including On Demand, you need to to your broadband router. your broadband router (page 10).
- Page 122 What to do now Message What does it mean? You may see this message when you’re playing back a recorded Recording interrupted by loss Your Sky±HD box temporarily lost of signal or cancellation. the satellite signal during recording, programme. After a few seconds your Sky±HD box continues playback from the point when the satellite signal returned or Please wait.
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Page 123: Jargon Buster
Jargon buster Digital Video Interface. Provides high bandwidth digital connection between a video source and a TV. Audio is carried separately. A High Definition Multimedia Interface is like a High Definition scart cable, a high bandwidth digital connection for both video and audio. ensures the best video signal is sent from the source (HD signal) to the display (LCD, Plasma, DLP). -
Page 124: Specifications
Specifications The following specifications are for the Sky±HD boxes manufactured by Sky. Specifications may change without notice. DRX890W Specifications DRX895W Specifications Operating voltage: 230V AC; 50Hz Operating voltage: 230V AC; 50Hz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz... - Page 125 Specifications continued The following specifications are for the Sky±HD boxes manufactured by Sky. Specifications may change without notice. DRX890 Specifications DRX895 Specifications Operating voltage: 230V AC; 50Hz Operating voltage: 230V AC; 50Hz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Weight:...
- Page 126 Specifications continued The following specifications are for the Sky±HD boxes manufactured by Sky and Pace. Specifications may change without notice. DRX780 Specifications Pace Mk1 and Mk2 Specifications Operating voltage: 230V AC; 50Hz Operating voltage: 230V AC; 50Hz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Weight:...
- Page 127 Specifications continued The following specifications are for the Sky±HD boxes manufactured by Samsung. Specifications may change without notice. Samsung Mk1 and Mk2 Specifications Operating voltage: 230V AC; 50Hz Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz Weight: 5kg (packed) Dimensions: 399mm x 295mm x 81mm (inc.
- Page 128 THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON- COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO.
- Page 130 Sky Part Code: 15338...
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