Troubleshooting; Resolving Printer Error Messages - Kodak DUPLEX DL2100 User Manual

Troubleshooting

Use the information in this section to identify problems and follow
recommended procedures for correcting them. If you cannot solve the
problem, contact KODAK Service and Support.

Resolving Printer Error Messages

The printer has a built-in help system. When an error message
appears on the display, press [HELP] on the printer. The display shows
information that will help you correct the error.
Press the up and down arrow buttons to scroll through the Help
information.
Problem/Message
There is a paper jam.
Cover open
Out of paper
The toner is empty
Printing takes more
than 5 minutes per
page.
Possible Solution
See "Clearing Paper Jams" on page 17.
Close the printer cover.
Check that paper is loaded. If necessary,
load new paper. See "Loading Paper and
Greeting Card Paper" on page 7.
Check that there is toner. See "Changing
Toner Cartridges" on page 8.
Turn off the power to the printer, and then
back on.
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