Panasonic KX-TC1723CB Operating Instructions Manual
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Panasonic KX-TC1723CB Operating Instructions Manual

Panasonic KX-TC1723CB Operating Instructions Manual

900mhz digital cordless phone
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PQQX13225ZA-BM-1 01.7.18 9:29 AM y [ W 1
900MHz Digital Cordless Phone
KX-TC1723CB
Model No.
Pulse-or-tone dialing capability
Operating Instructions
2 LINE
PLEASE READ BEFORE USE
Call Display Compatible
AND SAVE.
Charge the battery for about 15 hours before initial use.
For assistance, please call 1-800-561-5505 or visit us at
www.panasonic.ca

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  • Page 1 PQQX13225ZA-BM-1 01.7.18 9:29 AM y [ W 1 900MHz Digital Cordless Phone KX-TC1723CB Model No. Pulse-or-tone dialing capability Operating Instructions 2 LINE PLEASE READ BEFORE USE Call Display Compatible AND SAVE. Charge the battery for about 15 hours before initial use.

  • Page 2: Before Initial Use

    PQQX13225ZA-BM-1 01.7.17 8:55 AM y [ W 2 Before Initial Use Thank you for purchasing your new Panasonic cordless telephone. Call Display, Call Waiting and Voice Mail Service, where available, are telephone company services. After subscribing to Call Display, this phone will display the caller’s name and phone number.

  • Page 3: For Best Performance

    PQQX13225ZA-BM-1 01.7.17 8:55 AM y [ W 3 For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 15 hours before initial use (p. 14). The battery is beneath this cover. Base Unit Location Calls are transmitted between the base unit and the handset using wireless radio waves.

  • Page 4: Table Of Contents

    PQQX13225ZA-BM-1 01.7.17 8:55 AM y [ W 4 Contents Preparation Location of Controls ....... . . 6 Display .
  • Page 5 PQQX13225ZA-BM-1 01.7.17 8:55 AM y [ W 5 Voice Mail Service ........44 Storing a Voice Mail Access Number .

  • Page 6: Location Of Controls

    PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 6 Location of Controls Base unit Antenna (p. 3, 11) IN USE/CHARGE/HOLD Indicator (p. 14, 26, 50) Hook (p. 58) VOICE MAIL Indicator (p. 44, 47) Charge Contacts CALLER ID Indicator (p. 15) (p.
  • Page 7 PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 7 Handset Back side Speaker Antenna (p. 24) (LINE–2) Button (p. 23, 48) (LINE–1) Button (p. 23, 48) Display (p. 8) (Talk) Button (CONF) (Conference) (p. 23, 27) Button (p. 49) (OFF) Button (p. 23, 30) Headset Jack Navigator Key (p.

  • Page 8: Display

    PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 8 Display The handset shows you instructions and information on the display. These display prompts are shown below. The Caller List is empty or there are no stored items in the directory. No items stored The battery needs to be charged.
  • Page 9 PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 9 “ During a conversation, the display shows the [L1] length of the call (e.g. 1 hour, 6 minutes and Talk Line1 35 seconds). The battery strength is also 01-06-35 displayed (p. 14). The handset has lost communication with the No link to base base unit.
  • Page 10 PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 10 “ Display The base unit is paging the handset (p. 50). Paging An outside call has been put on hold by the [L1] handset user (p. 26). The called line status Hold indication flashes.

  • Page 11: Settings

    AC Adaptor Raise the antenna. ≥USE ONLY WITH Panasonic AC ADAPTOR PQLV2. ≥The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) ≥To connect a standard telephone on the same line, see page 61.

  • Page 12: Connecting The Telephone Line Cord

    PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 12 “ Settings Connecting the Telephone Line Cord Connect the telephone line cord(s) to the unit as follows. To connect a two-line telephone jack LINE2 LINE1/2 GREEN Plug Two-Line Telephone Jack (CA14A) 4-Wire Telephone Line Cord with GREEN Plugs...
  • Page 13 PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 13 “ To connect two single-line telephone jacks LINE2 LINE1/2 TRANSPARENT GREEN Plug Plug LINE 2 4-Wire Telephone Line Cord with GREEN Plugs Single-Line Telephone Jacks (CA11A) 2-Wire Telephone Line Cord with TRANSPARENT Plugs LINE 1 If you use the unit as a single-line telephone only LINE2...

  • Page 14: Battery Charge

    PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 14 “ Settings Battery Charge Place the handset on the base unit and charge for about 15 hours before initial use. ≥The IN USE/CHARGE/HOLD indicator lights. IN USE/CHARGE/HOLD Indicator Battery strength You can check the battery strength on the display while the handset is on the base unit, while it is in use (making/answering a call etc.), or after viewing the Caller List or directory items, programming etc.

  • Page 15: Battery Information

    ≥If you DO NOT recharge the handset battery for more than 15 minutes, the display will keep indicating “Recharge” and/or “ ” will continue to flash. Battery information After your Panasonic battery is fully charged (p. 14): Operation Operating time Up to about 6 hours...

  • Page 16: Selecting The Display Language

    PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 16 “ Settings Selecting the Display Language You can select either ENGLISH or FRENCH as the display language. Your phone comes from the factory set to ENGLISH. If you want to select FRENCH, program as follows: Make sure the unit is in the standby mode.

  • Page 17: Selecting The Dialing Mode

    PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 17 “ Selecting the Dialing Mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the unit is in the standby mode.

  • Page 18: Selecting The Line Mode

    PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 18 “ Settings Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Both lines are preset to “A”. Make sure the unit is in the standby mode. (REDIAL/PAUSE/FUNCTION) Press Program...

  • Page 19: Programmable Functions

    PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 19 Programmable Functions “ You can program the following function items using the handset near the base unit. The display shows the programming instructions. See the corresponding pages for function details. Make sure the unit is in the standby mode. (REDIAL/PAUSE/FUNCTION) Press <Function menu>*...

  • Page 20: Setting The Auto Talk Feature

    PQQX13225ZA-BM-2 01.7.17 8:55 AM y [ W 20 “ Programmable Functions Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing . If you want to use this feature, turn the feature ON by programming.

  • Page 21: Selecting The Ringer Volume

    PQQX13225ZA-BM-2 01.7.17 8:56 AM y [ W 21 “ Selecting the Ringer Volume You can program the ringer volume to HIGH, LOW or OFF. If set to OFF, the unit will not ring. Your phone comes from the factory set to HIGH. Make sure the unit is in the standby mode.

  • Page 22: Selecting The Lcd Contrast

    PQQX13225ZA-BM-2 01.7.17 8:56 AM y [ W 22 “ Programmable Functions Selecting the LCD Contrast You can program the LCD contrast (5 levels). To make the display clearer, set to high level. Your phone comes from the factory set to level 3. Make sure the unit is in the standby mode.

  • Page 23: Making Calls

    PQQX13225ZA-BM-3 01.7.17 8:56 AM y [ W 23 Making Calls “ To have a hands-free conversation, connect an optional headset to the handset (p. 60). Back side Speaker Display Line Buttons (OFF) (‹), (›), CH (fi) (HOLD/CLEAR) (REDIAL/PAUSE/FUNCTION) Microphone Press [L1] Talk Line1...
  • Page 24 PQQX13225ZA-BM-3 01.7.17 8:56 AM y [ W 24 “ Making Calls To have a hands-free phone conversation (Using Digital Duplex Speakerphone) Press [L1] ≥A free line is automatically selected and the line SP-phone Line1 status indication is displayed. ≥To change the line selection, see page 56. Dial a phone number.
  • Page 25 PQQX13225ZA-BM-3 01.7.17 8:56 AM y [ W 25 “ To dial after confirming the entered number Enter a phone number. 3334444 ≥If you misdial, press (HOLD/CLEAR). One digit is erased from the right. Dial the correct phone number. Press or a line button. [L1] 3334444 To have a hands-free phone conversation,...

  • Page 26: Backlit Lcd Display

    PQQX13225ZA-BM-3 01.7.17 8:56 AM y [ W 26 “ Making Calls To put a call on hold (HOLD/CLEAR) Press [L1] ≥“Hold” is displayed. Hold ≥The called line status indication on the display and the IN USE/CHARGE/HOLD indicator on the base unit flash.

  • Page 27: Answering Calls

    PQQX13225ZA-BM-3 01.7.17 8:56 AM y [ W 27 Answering Calls When a call is received, the unit rings, “Incoming call” is displayed. The called line status indication on the display and the CALLER ID indicator on the base unit flash quickly. The line is automatically selected when you answer the call.

  • Page 28: Call Display Service

    PQQX13225ZA-BM-3 01.7.17 8:56 AM y [ W 28 Call Display Service This unit is compatible with a Call Display service offered by your telephone company. If you subscribe to a Call Display service, the calling party’s information will be displayed on the handset after the first ring. The unit can record information of up to 50 different callers for both lines combined, including the time and date received, the number of times called and the called line, in the Caller List.
  • Page 29 PQQX13225ZA-BM-3 01.7.17 8:56 AM y [ W 29 ≥Caller information cannot be displayed in the following cases: ≥—If the caller dialed from an area which does not provide a Call Display service, the display will show “Unavailable Name & No.”. ≥—If a long distance call is identified, and the caller’s name and/or number cannot be received, the display will show “Long distance”.

  • Page 30: Using The Caller List

    PQQX13225ZA-BM-3 01.7.17 8:57 AM y [ W 30 Using the Caller List Viewing the Caller List To check who has called, follow the steps below. Make sure the unit is in the standby mode. Lift the handset off the base unit and (›) (‹) press...
  • Page 31 PQQX13225ZA-BM-3 01.7.17 8:57 AM y [ W 31 “ e.g. When you search from the most recent call: (›) (‹) Lift the handset off the base unit and press 2 new callers 1=Directory (›) Press ≥If there is no name information for a caller, SMITH,JACK the display will only show the phone 222-333-4444...

  • Page 32: Calling Back From The Caller List

    PQQX13225ZA-BM-3 01.7.17 8:57 AM y [ W 32 “ Using the Caller List Calling Back from the Caller List Line Buttons (›), (‹) Lift the handset off the base unit and (›) (‹) press to enter the Caller 3 new callers List.

  • Page 33: Editing The Caller's Phone Number

    PQQX13225ZA-BM-3 01.7.17 8:57 AM y [ W 33 “ Editing the Caller’s Phone Number The unit can edit a phone number into one of 4 patterns. Make sure the unit is in the standby mode. Lift the handset off the base unit and (›) (‹) press...

  • Page 34: Storing Caller List Information In The Directory

    PQQX13225ZA-BM-3 01.7.17 8:57 AM y [ W 34 “ Using the Caller List Storing Caller List Information in the Directory You can store numbers that are in the Caller List in the directory. Make sure the unit is in the standby mode. Lift the handset off the base unit and (›) (‹)

  • Page 35: Erasing Caller List Information

    PQQX13225ZA-BM-3 01.7.17 8:57 AM y [ W 35 Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the unit is in the standby mode. To erase a specific caller from the Caller List Lift the handset off the base unit and (›) (‹)

  • Page 36: Using The Directory

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 36 Using the Directory You can store up to 50 names and phone numbers in the directory. All directory items are sorted by the first word in alphabetical order. Using the directory, you can make a call by selecting a name on the handset display.
  • Page 37 PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 37 “ (REDIAL/PAUSE/FUNCTION) Press Program 1Save directory Ringer volume While the arrow points to “Save Directory= EDIT (fl) directory”, press 20 items ≥The display shows the number of stored items in the directory. Enter a name, up to 15 characters, with the Enter name CH (fi)

  • Page 38: Steps For Entering Names And Symbols

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 38 “ Using the Directory Steps for Entering Names and Symbols CH (fi) The handset dialing buttons ( EDIT (fl) LOUD/ can be used to enter letters and symbols. EDIT SEARCH Each button selects a character as shown below. HOLD SP-PHONE CLEAR...
  • Page 39 PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 39 “ For example, to enter “Tom Jones”: (REDIAL/PAUSE/FUNCTION) Press While the arrow points to “Save Directory= EDIT (fl) directory”, press 20 items Enter name =Next Press EDIT (fl) Press six times, then press move the cursor to the right.

  • Page 40: Finding Items In The Directory

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 40 “ Using the Directory Finding Items in the Directory Make sure the unit is in the standby mode. CH (fi) EDIT (fl) Press to enter the directory list. Directory list 1=Caller’s list ≥In step 1, you can go to the Caller List by pressing EDIT (fl) (p.

  • Page 41: Dialing From The Directory

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 41 “ Index table Keys Index Keys Index Other symbols, 1 M, N, O, 6 A, B, C, 2 P, Q, R, S, 7 D, E, F, 3 T, U, V, 8 G, H, I, 4 W, X, Y, Z, 9 J, K, L, 5 Dialing from the Directory...

  • Page 42: Editing An Item In The Directory

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 42 “ Using the Directory Editing an Item in the Directory Make sure the unit is in the standby mode. CH (fi) EDIT (fl) Press to enter the directory list. (›) (‹) Press ≥The first item is displayed.

  • Page 43: Erasing An Item From The Directory

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 43 Erasing an Item from the Directory Make sure the unit is in the standby mode. CH (fi) EDIT (fl) Press to enter the directory list. (›) (‹) Press ≥The first item is displayed. (›) (‹) Press...

  • Page 44: Voice Mail Service

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 44 Voice Mail Service Voice mail service is an electronic on-line answering system offered by your telephone company. After subscribing, the voice mail system can answer calls automatically when your line is busy or if calls are not answered.
  • Page 45 PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 45 “ (›) (‹) Press repeatedly until the arrow Set flash time points to “Save mailbox#”. 1Save mailbox# Voicemail tone EDIT (fl) Press Save mailbox# =Line1 =Line2 (›) (‹) Press (Line1) or (Line2) to select the desired line.

  • Page 46: Setting The Voice Mail Tone

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 46 “ Voice Mail Service Setting the Voice Mail Tone If your voice mail service sends a voice mail tone after a new message has been recorded, set to “On”. “Voicemail” and the recording line(s) will be displayed while the handset is off the base unit and the VOICE MAIL indicator on the base unit will flash when a message has been recorded in your mailbox.

  • Page 47: Listening To Voice Mail Messages

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 47 Listening to Voice Mail Messages After receiving a voice mail message, “Voicemail” and the recording line(s) will be displayed while the handset is off the base unit and the VOICE MAIL indicator on the base unit will flash. To listen to your voice mail message(s), follow the steps below.

  • Page 48: Using The Other Line During A Conversation

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 48 Using the Other Line During a Conversation During a conversation, if two tones sound and the other line status indication on the display flashes quickly, an incoming call is being received on that line. You can answer the second call while holding the first call.

  • Page 49: Conference Call

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 49 Conference Call While having a conversation on one line, you can make or answer a second call on the other line and then combine the calls to make a conference call. e.g. If you are using LINE 1 To make a second call To answer a second call (HOLD/CLEAR)

  • Page 50: Special Features

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 50 Special Features IN USE/CHARGE/HOLD Indicator Line Buttons (›), (‹), (OFF) EDIT (fl) (TONE) (REDIAL/PAUSE/FUNCTION) (HANDSET–LOCATOR) (FLASH/CALL\WAIT/VOICE\MAIL) Automatic Security Code Setting Each time you place the handset on the base unit, the unit automatically selects one of more than a million security codes.

  • Page 51: Temporary Tone Dialing (For Rotary Or Pulse Service Users)

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 51 “ Temporary Tone Dialing (For Rotary or Pulse Service Users) (TONE) Press before entering access numbers which require tone dialing. ≥The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc.

  • Page 52: Call Waiting Deluxe Service

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 52 “ Special Features Call Waiting Deluxe Service This unit is compatible with a Call Waiting Deluxe Service offered by your telephone company. After subscribing, Call Waiting Deluxe Service not only allows your handset to display the second caller’s information, but also offers you a variety of ways to deal with the second call (p.
  • Page 53 PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 53 “ To use Call Waiting Deluxe Service You can choose from the options on the display as shown below. Display Signification Ans (Answer) Answers the second call, while keeping the first call on hold. Plays the pre-recorded hold message for the Hold second caller and the second call is put on hold.
  • Page 54 PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 54 “ Special Features After selecting “Ans” (Answer) or “Hold”: You can choose one of the following options: 1:Return —“Return” to return to the waiting call. 2:Drop —“Drop” to hang up the current call and 3:Conference answer the waiting call.

  • Page 55: Flash Button

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 55 “ FLASH Button (FLASH/CALL\WAIT/VOICE\MAIL) Pressing allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. Selecting the flash time The flash time depends on your telephone exchange or host PBX.

  • Page 56: Line Selection

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 56 “ Special Features Line Selection The unit will automatically select a free line which is not being used by a parallel connected telephone when you make a call. The unit will select the called line when you answer a call.

  • Page 57: Incoming Call Tone

    PQQX13225ZA-BM-4 01.7.17 8:57 AM y [ W 57 Incoming Call Tone While one line is being used, you can be informed if another call arrives on the other line by two tones. This incoming call tone can be set/deleted by programming. Your phone comes from the factory set to “2”. Make sure the unit is in the standby mode.

  • Page 58: Wall Mounting

    PQQX13225ZA-BM-5 01.7.17 8:58 AM y [ W 58 Wall Mounting This unit can be mounted on a wall phone plate. Push the hook and turn it around. Turn the hook until a click is heard. Connect the AC adaptor. To Power Outlet Tuck the telephone line cord inside the wall mounting adaptor, then...
  • Page 59 PQQX13225ZA-BM-5 01.7.17 8:58 AM y [ W 59 Connect the telephone line cord. Mount the unit, then slide down. ≥Raise the antenna. ≥Fasten the telephone line cord to Wall Phone Plate prevent it from being disconnected. Hook To charge the battery: Fix the charge contacts (1) and insert the hook to the handset hole (2).

  • Page 60: Using The Belt Clip

    Using the Optional Headset Plugging an optional headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA90C headset. Connecting the optional headset to the handset Open the headset jack cover, and connect the optional headset to the headset jack as shown below.

  • Page 61: Battery Replacement

    PQQX13225ZA-BM-5 01.7.17 8:58 AM y [ W 61 Battery Replacement “Recharge” is displayed and/or “ ” flashes after being fully charged, replace the battery with a new Panasonic P-P504 battery. Press the notch on the battery cover firmly and slide it as indicated by the arrow.

  • Page 62: Before Requesting Help

    PQQX13225ZA-BM-5 01.7.17 8:58 AM y [ W 62 Before Requesting Help Problem Cause and Remedy The unit does not work. ≥Check the settings (p. 11–18). ≥Charge the battery fully (p. 14). ≥Clean the charge contacts and charge again (p. 15). ≥Install the battery properly (p.
  • Page 63 PQQX13225ZA-BM-5 01.7.17 8:58 AM y [ W 63 “ Problem Cause and Remedy Speech is cut off ≥If another call is received on the other intermittently during a line, the conversation will be interrupted conversation using the in order to receive the Call Display speakerphone.
  • Page 64 PQQX13225ZA-BM-5 01.7.17 8:58 AM y [ W 64 “ Before Requesting Help Problem Cause and Remedy The unit does not display the ≥You do not subscribe to a Call Display caller’s name and/or phone service. number. ≥Other telephone equipment may be interfering with your phone.
  • Page 65 PQQX13225ZA-BM-5 01.7.17 8:58 AM y [ W 65 Problem Cause and Remedy You charged the battery ≥Clean the charge contacts and charge fully, but “Recharge” is still again (p. 15). displayed and/or “ ” ≥Install a new battery (p. 61). continues to flash.

  • Page 66: Important Information

    PQQX13225ZA-BM-5 01.7.17 8:58 AM y [ W 66 Important Information NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.

  • Page 67: Safety Instructions

    ≥If there is any trouble, disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the specified authorized Panasonic Factory Servicentres. If the known working phone does not operate properly, consult your telephone...

  • Page 68: Warranty

    5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT—LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

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