Trouble Shooting - Crane EE-5201A Instruction Manual

DO NOT attempt to repair the motor or nebulizer yourself. If the humidifier
continues to not operate please contact Crane Customer Care: 888-599-0992 or
customer-service@crane-usa.com.
Problem
If humidifier does not
have any power:
Condensation forms
around humidifier and
windows:
If humidifier has
stopped, BLUE light is off
and small RED light is
on:
If there is a strange
odor:
The power indicator light
is blue, but there is no
mist being emitted:

TROUBLE SHOOTING

Solution
Ensure unit is properly plugged into a power outlet.
Check that the Control Knob is turned to the ON position.
If Power On indicator light does not come on, contact
Crane Customer Care.
Adjust Control Knob to decrease mist output to low.
Leave room door cracked open during humidifier
operation.
Adjust Control Knob to turn humidifier off and unplug.
Empty humidifier base, turn over and press Reset Button
on bottom of humidifier.
Clean the Water Tank with the water and vinegar solution
and rinse with clean water.
Leave the empty Water Tank open for some time
(without the Water Tank Cap attached) in a cool place.
Check that there is water in the Water Tank.
Make sure that nothing is blocking the mist output.
Check that the Fan Vent on the bottom of the humidifier
is not blocked.
Empty and rinse the Humidifier Base with cool tap water.
Check for possible mineral deposits on the Water Level
Sensor and Heating Element.
8