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Wideye Sabre Ranger User Manual

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  • Page 2: Warranty

    Copyright © Copyright 2010 Addvalue Communications Pte Ltd. All rights reserved. This publication and its contents are proprietary to Addvalue Communications Pte Ltd. No part of this publication may be reproduced in any form or by any means without the written permission of Addvalue Communications Pte Ltd., 28, Tai Seng Street, #06-02, Singapore 534106.

  • Page 3: Regulatory Information

    Regulatory Information Regulatory Information Federal Communication Commission Notice FCC Identifier: QY9-SBRANGER USE CONDITIONS: This device complies with part 15 of the FCC Rules. Operation is subject to the following two Conditions: 1. This device may not cause harmful interference, and 2.

  • Page 4: Declaration Of Conformity

    Addvalue Communications Pte Ltd, 190 Changi Road, #06-02 Tai Seng Street, Singapore 534106 declares under our sole responsibility that the Product, brand name as Wideye and model: SABRE™ Ranger (Satellite Broadband Communicator) a GMPCS Terminal to which this declaration relates, is in conformity with the following standards...

  • Page 5: Safety Information

    Safety Information Safety Information For your safety and protection; and to reduce the risk of hazards, read this entire user’s manual before you attempt to use the SABRE™ Ranger satellite terminal. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary.
  • Page 6 (ANSI/LEEE C 95.1-1992) recommends that people should not exposed to radiation stronger than 1 milliwatt per square centimeter at the frequencies used in the Addvalue’s Wideye SABRE™ Ranger terminal. Accordingly, the operator of the terminal should ensure that the area extending 1 meter from the Front of the antenna be kept clear of personnel when the terminal is transmitting.
  • Page 7 Information in this document is subject to change without notice and does not represent a commitment on the part of Addvalue Communications Pte Ltd. Copyright © 2010 Addvalue Communications Pte Ltd. All rights reserved. Addvalue Communications Pte Ltd. 28, Tai Seng Street #06-02. Singapore 534106 T: +65 6509 5700 F: +65 6509 5701 www.wideye.com.sg...

  • Page 8: Table Of Contents

    Table of Contents Table of Contents Copyright ............................i Warranty ............................i Trademarks .............................i Regulatory Information ......................ii Safety Information ........................iv Table of Contents ........................vii About the User’s Guide ......................ix Chapter 1 — Product Overview Key Features ..................2 System Requirements ...............2 Unpacking the SABRE Ranger .............3 Getting to Know the SABRE Ranger ..........4...

  • Page 9: Table Of Contents

    [M2M Application Enabler] SP Gateway Remote SCADA Location The BGAN System ................55 Monitoring and Addvalue’s BGAN for SCADA Solution Control Centre BGAN for SCADA Solution ............. 56 Wideye™ IOTA™ ................57 AT Commands List ................59 Technical Specifications ..............62 viii...

  • Page 10: About The User's Guide

    About the User’s Guide About the User’s Guide Intended readers This user’s guide is for the installation and operation of the SABRE™ Ranger terminal. The readers of the user’s guide include anyone who is using or intends to use the SABRE™ Ranger terminal. No specific skills are required to operate the SABRE™...
  • Page 11 About the User’s Guide Typography In this user’s guide, the following typography is used as indicated below: Bold is used for the following purposes: To emphasize words. Example: “Do not touch the antenna front during pointing”. To indicate what the user should select in the user interface. Example: “Select European Caller Line ID Phone Connected or US Caller Line ID Phone Connected from the Telephone Interface Configuration drop-down menu.”.

  • Page 12: Chapter 1 - Product Overview

    Chapter 1 Chapter 1 - Product Overview Product Overview The SABRE™ Ranger is a BGAN Terminal specifically designed for permanent outdoor remote unmanned SCADA applications. The ruggedized design allows the terminal to be installed outdoors to withstand extreme weather conditions for extended periods of time. The SABRE™ Ranger provides built-in Ethernet and telephone ports, providing voice, SMS and data services.

  • Page 13: Key Features

    Chapter 1 - Product Overview Key Features Standard BGAN features  Simultaneous voice & data communications  Data rate of up to 384 kbps  Built-in Ethernet and Telephone interfaces  Supports voice, email, messaging, VPN, FTP, VoIP, FoIP and video media streaming Ruggedized Mechanical Enclosure features ...

  • Page 14: Tm Ranger

    Chapter 1 - Product Overview Unpacking your SABRE Ranger Congratulations on the purchase of your SABRE™ Ranger terminal. When you unpack the package, please check that the following items are present:  SABRE™ Ranger terminal  AC/DC power adapter with power cable ...

  • Page 15: Tm Ranger

    Chapter 1 - Product Overview Getting to know your SABRE Ranger SABRE™ Ranger Terminal Front View SABRE™ Ranger V1 Terminal SABRE™ Ranger V2 Terminal Rear View Rear View SABRE™ Ranger V1 Terminal SABRE™ Ranger V2 Terminal Connector cover and thumb-screws Connector cover and thumb-screws SIM card slot Power header...
  • Page 16 Chapter 1 - Product Overview Ethernet Phone port Phone plug port Power DC power plug input socket Ethernet plug Multi-function Cable AC/DC Power Adapter 3-Pin Power Cord (UK-Type) 2-Pin Power Cord (Euro-Type) 2-Pin Power Cord (US-Type) Note: The SABRE Ranger-V2 terminal package is equipped with two units of AC/DC power adapters with power cables.
  • Page 17 Chapter 1 - Product Overview Cat. 5 Network/Ethernet Cable Telephone Cable IP54-Compliant 8P4C RJ45 (1.5m) IP54-Compliant 6P4C RJ11 (1.8m) Mounting Frame U-Bolts (with four allen screws and (with four washers and nuts) washers, and four bolts with nuts and washers) Heater Power Cable (only for SABRE™...

  • Page 18: Chapter 2 - Setting Up The Sabre

    Chapter 2 Chapter 2 - Setting Up the SABRE Ranger Setting Up the SABRE™ Ranger Installing the SIM Card Follow these steps to install the SIM card: 1. Remove the eight thumb-head screws securing the connector cover. 2. Remove and keep the connector cover and the eight thumb-head screws in a safe location. 3.

  • Page 19: Connecting The Multi-Function And Heater Power Cables

    Chapter 2 - Setting Up the SABRE Ranger 4. With the gold-contacts facing down, position the SIM card as indicated and slide the SIM card into the slot. 5. Push the SIM cardholder down until it clicks and lock in place. Connecting the Multi-function and Heater Power Cables Follow these steps to connect the Multi-function and Heater cables: 1.
  • Page 20 Chapter 2 - Setting Up the SABRE Ranger 3. Install running couplers and rubber gaskets to secure the Multi-function and Heater power cables to the connector cover. Heater power plug Power plug Ethernet plug Phone plug 4. Install the Multi-function and Heater cable plugs to the respective headers on the SABRE™ Ranger terminal. Heater header Ethernet header Phone header...

  • Page 21: Setting Up The Mounting Frame

    Chapter 2 - Setting Up the SABRE Ranger Setting Up the Mounting Frame Follow these steps to setup the mounting frame: Align the mounting frame as shown below. Install four bolts with washers to secure the mounting frame together. Installing the Mounting Frame Follow these steps to install the mounting frame: Place mounting frame on the back end of the SABRE™...

  • Page 22: Mounting The Sabre Tm Ranger

    Chapter 2 - Setting Up the SABRE Ranger Mounting the SABRE Ranger Follow these steps to mount the SABRE™ Ranger terminal: 1. Locate a vertical pole or column to mount the SABRE™ Ranger terminal. Lock bolt for elevation Secure the U-Bolt to vertical pipe or pole SABRE Ranger terminal...

  • Page 23: Powering Up The Sabre Tm Ranger (V1 Variant)

    Chapter 2 - Setting Up the SABRE Ranger 3. Secure the length of the Multi-function and Heater power cables to the pole or column using cable ties. Note: Ensure there is some slack at both ends of the Multi-function and Heater power cables to avoid stress build-up, which may damage the cable glands.

  • Page 24: Powering Up The Sabre Tm Ranger (V2 Variant)

    Chapter 2 - Setting Up the SABRE Ranger Powering Up the SABRE Ranger (V2 Variant) Note: This following steps are applicable only if you are using the SABRE™ Ranger (V2 variant) terminal: Follow these steps to power up the SABRE™ Ranger (V2 variant): 1.

  • Page 25: Connecting To Your Computer Using Ethernet

    Chapter 2 - Setting Up the SABRE Ranger Connecting to your Computer using Ethernet Follow these steps to connect the SABRE™ Ranger terminal to your computer using Ethernet: 1. Insert one connector end of the Ethernet cable to the Multi-function cable’s Ethernet port. Ethernet cable DC power Phone cable...

  • Page 26: Connecting To Your Phone

    Chapter 2 - Setting Up the SABRE Ranger Connecting to your Phone Note: This SABRE™ Ranger terminal is not intended to be connected to any North American (U.S., Canada) TNV circuit or PSTN (Public Switch Telephone Network). Follow these steps to connect the SABRE™ Ranger terminal to your analog (corded) phone: 1.

  • Page 27: Chapter 3 - Using Sabre Tm Ranger Web Console

    2. Type http://192.168.1.35 in the Address field and press Enter. The Connect to 192.168.1.35 login screen appears. 3. At the login screen, type in admin in the Username field and wideye in the Password field. Click OK. 4. The SABRE™ Ranger Web Console will appear on your screen.
  • Page 28 Chapter 3 - Using SABRE Ranger Web Console 5. Allow the terminal a few minutes to acquire the GPS co-ordinates. Once the GPS co-ordinates is acquired, the New GPS acquired message is displayed. Note: The GPS co-ordinates will not be displayed until you click Register Network to register to Inmarsat’s BGAN network.

  • Page 29: Registering With The Bgan Network

    Chapter 3 - Using SABRE Ranger Web Console Registering with the BGAN Network Establishing a connection with the BGAN network requires the careful orientation of the SABRE™ Ranger terminal towards the satellite, a process called antenna pointing. To perform antenna pointing, you will need a compass and the following information from the Web Console: • Pointing Angle (Azimuth and Elevation) • Signal stength indicator bar With the SABRE™...
  • Page 30 Chapter 3 - Using SABRE Ranger Web Console 5. Secure the mounting after obtaining maximum signal strength. Note: For any service to commence, minimum 45dBHz signal strength is required. 6. Click Register Network to register to the BGAN network. Once network registration is completed, the Registered to network. You are now able to make phone call or send SMS and data transfer message is displayed.
  • Page 31 Chapter 3 - Using SABRE Ranger Web Console When you power up the SABRE™ Ranger terminal the next time, the previous acquired GPS co-ordinates will be displayed. When you click Register Network you will be prompted to: • To acquire new GPS fix and then auto register to network • Use existing GPS fix Note: It is recommended to register to the BGAN network after acquiring new GPS co-ordinates before powering down...

  • Page 32: Menu Overview

    Chapter 3 - Using SABRE Ranger Web Console Menu Overview Setup Phone Data Settings Terminal Info Dialler Compose Connection Terminal Info Phonebook Inbox Primary Profile Ethernet Call History Sent Secondary Profile Bluetooth Emergency Draft Port Forwarding Telephony Settings Audio ATCmd Misc Support About...

  • Page 33: Viewing Terminal Information

    Chapter 3 - Using SABRE Ranger Web Console Viewing Terminal Information Click to view the SABRE™ Ranger terminal information. The terminal information is displayed according to the Antenna Pointing mode (before registering to the Inmarsat BGAN network). Indicates the signal strength during antenna pointing. Signal (Adjust the antenna to ensure that the signal strength is at least 45dBHz.) Temperature...

  • Page 34: Phone Menu

    Chapter 3 - Using SABRE Ranger Web Console Phone Menu Click to select the Phone menu. Phone menu provide the following options: To make voice calls with the PSTN corded (analog) phone using the numeric Dialler keypad and to redial the last called phone number. Allow you to view, add, edit and delete entries on your Phonebook list.
  • Page 35 Chapter 3 - Using SABRE Ranger Web Console Phonebook  View option The View option allows you to view the Phonebook entries from the different storage locations. From the drop-down menu, select: To view the entries stored in the SIM card and SABRE™ Ranger terminal. SIM only To view the entries stored in the SIM card.
  • Page 36 Chapter 3 - Using SABRE Ranger Web Console To Edit A Phonebook Entry Follow these steps to edit a Phonebook entry: 1. Select the entry from the Phonebook list. 2. Click Edit. 3. Proceed to change the Name and/or Phone number. 4.
  • Page 37 Chapter 3 - Using SABRE Ranger Web Console Call History  View option The View option allows you to view the Phonebook entries from the different storage locations. From the drop-down menu, select: To view the list of the dialled, received and missed calls. Dialled Call To view the list of dialled calls only.
  • Page 38 Chapter 3 - Using SABRE Ranger Web Console To Delete a Call History List Entry Follow these steps to delete a Call History entry: 1. Select the entry from the Call History list. 2. Click Delete. 3. Click OK to confirm or click Cancel to abort deleting the entry. ...

  • Page 39: Sms Menu

    Chapter 3 - Using SABRE Ranger Web Console SMS Menu Click to to select the SMS menu. SMS menu provide the following options: To compose and send text messages. Simply enter a mobile number, type Compose your message and click Send. Shows the details (Sender information, Message, Date and Time stamp) of Inbox all SMS received.
  • Page 40 Chapter 3 - Using SABRE Ranger Web Console Inbox Shows the details (Sender information, Message, Date and Time stamp) of all SMS received. To Reply a SMS Follow these steps to reply a SMS: 1. Click on a SMS to select it. The selected SMS will be highlighted in light blue.
  • Page 41 Chapter 3 - Using SABRE Ranger Web Console To Forward a SMS Follow these steps to forward a SMS: 1. Click on a SMS to select it. The selected SMS will be highlighted in light blue. 2. Click Forward. The Inbox console switches over to the Compose console. 3.
  • Page 42 Chapter 3 - Using SABRE Ranger Web Console Sent Shows the details (Receiver information, Message, Date and Time stamp) of all SMS sent. To Resend a Sent SMS Follow these steps to resend a sent SMS (sending the same SMS to the same receiver): 1.
  • Page 43 Chapter 3 - Using SABRE Ranger Web Console To Delete a Single SMS from the Sent List Follow these steps to delete a single SMS from the Sent list: 1. Click on a SMS to select it. The selected SMS will be highlighted in light blue. 2.
  • Page 44 Chapter 3 - Using SABRE Ranger Web Console 2. Click Send. The SMS will be sent to the receiver immediately. To Forward a Draft SMS to Another Recipient Follow these steps to forward a draft SMS to another recipient: 1. Click on a SMS to select it. The selected SMS will be highlighted in light blue.

  • Page 45: Data Menu

    Chapter 3 - Using SABRE Ranger Web Console To Delete Multiple SMS from the Draft List Follow these steps to delete multiple SMS from the Draft list: 1. Select the message by checking the checkboxes beside each SMS. 2. Click OK to confirm the delete, or Cancel to abort the delete. ...
  • Page 46 Chapter 3 - Using SABRE Ranger Web Console Primary Profiles Primary profiles define the connection type. You can select from a list of profiles to be the default primary profile and connection type. You can customized all the 10 primary profiles available on the list. Note: The Standard profile is set as the default primary profile and the default connection type is standard (this is charged by the volume [in kilobytes] of data used).
  • Page 47 Chapter 3 - Using SABRE Ranger Web Console  Settings For Streaming Connection Follow these steps to set Streaming Parameters: 1. Select the Desired Rate: 32k or 64k 2. Select the Minimum Rate: 32k or 64k 3. Check the Error Correction checkbox if it is required to use Error Correction. ...
  • Page 48 Chapter 3 - Using SABRE Ranger Web Console Secondary Profiles Secondary Profiles setting is used mainly for Streaming connection. You can select from a list of secondary profiles to be used during streaming connection. You can customized all the 10 secondary profiles available on the list. ...
  • Page 49 Chapter 3 - Using SABRE Ranger Web Console Port Forwarding Port Forwarding is a feature for Router (multiple-user) mode. This feature sets the SABRE™ Ranger terminal to direct incoming traffic on certain TCP/UDP port to a specific port on a local PC (IP Address). Follow these steps to add a new forwarding rule: 1.

  • Page 50: Settings Menu

    Chapter 3 - Using SABRE Ranger Web Console Settings You can select the Ethernet mode to be used for data connection. Follow these steps to select the Ethernet mode: 1. Select the mode to be used during the data connection. 2.
  • Page 51 Chapter 3 - Using SABRE Ranger Web Console Terminal Info Displays information about the Manufacture ID, Software version, Model ID, IMEI number, IMSI number (only when a SIM card is inserted) and Subscriber number. Terminal Select Auto or Manual to power up the SABRE™ Ranger terminal when power is supplied via the AC/DC power adaptor.
  • Page 52 Chapter 3 - Using SABRE Ranger Web Console Ethernet  Click Ethernet to view and edit the Ethernet settings.  Click Update to allow the settings to take effect.  Click DHCP to view and edit the DHCP settings.  Click Update to allow the settings to take effect. Telephony ...
  • Page 53 Chapter 3 - Using SABRE Ranger Web Console  Terminal PIN  Click Terminal PIN to configure the Terminal PIN settings.  Select Disabled if you do not need to set the Terminal PIN.  Select Enabled to set the terminal PIN. ...
  • Page 54 Chapter 3 - Using SABRE Ranger Web Console SIM PIN2  Click SIM PIN2 to configure the SIM PIN2 settings.  Select Disabled if you do not need to set the SIM PIN2.  Select Enabled to set the SIM PIN2. Enter the PIN number in the space provided and click Update PIN.
  • Page 55 Chapter 3 - Using SABRE Ranger Web Console Service Provider PIN  Click Service Provider PIN to configure the Service Provider PIN settings.  Select Disabled if you do not need to set the Service Provider PIN.  Select Enabled to set the Service Provider PIN. ...
  • Page 56 Chapter 3 - Using SABRE Ranger Web Console Network Select Auto or Manual for Network registration when SABRE™ Ranger terminal is powered up.  Auto: SABRE™ Ranger terminal will automatically register to the network when it is powered up.  Manual: You will need to click Network Registration on the Setup page to register to the network. ...
  • Page 57 Chapter 3 - Using SABRE Ranger Web Console Support Display information of the support telephone number, support email address, Support URL and Services URL. (The information shown are for sample purpose only.) About Displays the wideye web address and copyright information.

  • Page 58: Unmanned Scada Applications

    SCADA application, the SABRE™ Ranger will be connected to a machine to machine (M2M) device. The Addvalue’s Wideye IOTA™ is one such device that can be used in conjunction with the SABRE™ Ranger for SCADA applications. Clients may incorporate their M2M device with the SABRE™ Ranger. The M2M device would be controlling some equipment, for example sensors or controllers and be periodically collecting data.

  • Page 59: Remote Sms Command And Control

    Chapter 4 - Using SABRE™ Ranger for Remote Unmanned SCADA Applications Remote SMS IP Activation and Deactivation Remote SMS Activation of IP Connection To use Remote SMS Activation of IP Connection, use the CONNECT command with the following syntax: SABRE,CONNECT,<APN>,<Username>,<Password> For example: SABRE, CONNECT, “bgan.inmarsat.com”, “SNGT125”, “bedru8huty”...

  • Page 60: Appendices

    Appendices Appendices Troubleshooting Problem Probable Cause Solution SABRE™ RANGER Multi-function cable not connected Turn on SABRE™ RANGER terminal using the terminal fails to turn properly to the SABRE™ RANGER power from the mains via the power adapter. on, or functions terminal.
  • Page 61 Appendices Problem Probable Cause Solution Unable to start The Ethernet cable has come loose. Ensure the Ethernet cable is securely connected. firmware upgrade with Perform firmware upgrade after restarting the the SABRE™ RANGER SABRE™ RANGER terminal. terminal. Time out when transferring file to SABRE™...

  • Page 63: Error Messages

    Appendices Error Messages Numeric Text Description phone failure no connection to phone phoneadaptor link reserved operation not allowed operation not supported PHSIM PIN required PH-FSIM PIN required PH-FSIM PUK required SIM not inserted SIM PIN required SIM PUK required SIM failure SIM busy SIM wrong incorrect password...

  • Page 64: Firmware Upgrade

    Appendices Firmware Upgrade Firmware upgrade is to update your SABRE™ Ranger terminal with the latest firmware. Please refer to your respective distributor for your firmware download. Warning: DO NOT abort the upgrading process or unplug the power of the SABRE™ Ranger terminal during the firmware upgrade process at any time.

  • Page 65: Voice Mail Access

    Appendices Voice Mail Access When a caller leaves a Voice Mail in the user’s Voice Mail account, the network will send a SMS message prompting the user about the presence of a Voice Mail in his/her account. Note: For users accessing the mailbox for the first time, follow these steps to access the Voice Mail: 1.

  • Page 66: The Bgan System

    Appendices The BGAN System Inmarsat’s Broadband Global Area Network (BGAN) is the world’s first mobile communications service of any kind to provide both voice and broadband data simultaneously through a single, truly portable device on a global basis. It is also the first mobile communication service to offer guaranteed data rates on demand. Delivered via the world’s most sophisticated commercial communication satellites, BGAN provides affordable, mobile broadband services at speeds up to half a megabit in a highly portable, easy to use form.

  • Page 67: Bgan For Scada Solution

    The IOTA™ is specially designed to control both the SABRE™ Ranger and to interface with various types of SCADA equipment. Addvalue’s Wideye™ IOTA™ supports WinCE programming. Clients can development their software applications on this platform. These applications can be tailored for command and control of their particular SCADA equipment and the SABRE™...

  • Page 68: Wideye™ Iota

    Appendices Wideye IOTA Addvalue’s Wideye™ IOTA™ is a small portable M2M applications enabler designed to replace the laptop/PC for use with the SABRE™ Ranger terminal. IOTA™ is developed to manage unmanned operations in a remote, hard-to- access or hazardous location.
  • Page 69 VGA Connector (D-SUB15) Input voltage 15V DC ± 10% Power Consumption(Max) Operating Temperature -20°C to +60°C Humidity 10% to 90% (non-condensing) Weight 420g Size 187mm x 156mm x 42mm For more information about the IOTA™, please refer to our website www.wideye.com.sg.

  • Page 70: At Commands List

    Appendices AT Commands List General commands (3GPP TS 27.007) Request manufacturer identification +CGMI Request model identification +CGMM Request revision identification +CGMR Request product serial number identification +CGSN Request international mobile subscriber identity +CIMI Generic TE-TA Interface & TA Control Commands (ITUT V.25ter) Call control commands and methods (3GPP TS 27.007) ITUT V.25ter dial command Hangup call...
  • Page 71 Appendices Mobile Termination control and status commands (3GPP TS 27.007) Phone activity status +CPAS Set phone functionality +CFUN Enter PIN +CPIN Battery charge +CBC Mobile Termination event reporting +CMER Select phonebook memory storage +CPBS Read phonebook entries +CPBR Find phonebook entries +CPBF Write phonebook entry +CPBW...
  • Page 72 Appendices Modem compatibility commands (3GPP TS 27.007) Request Packet Domain IP service DTMF and tone generation (3GPP TS 27.007) +VTS SMS Service (3GPP TS 27.005) General Configuration AT-Commands Select Message Service +CSMS Preferred Message Storage +CPMS Message Format +CMGF Message Service Failure Result Code +CMS ERROR Message Configuration Commands (3GPP TS 27.005) Service Centre Address...
  • Page 74 Appendices User Interface SABRE™ Ranger Web Console The Web Console allows the SABRE™ Ranger terminal to be accessed via a PC or laptop. Functions supported by Web Console are as follows:  System Setup: Assists the user in accurately pointing the terminal at the Inmarsat-4 satellite for maximum signal strength.
  • Page 75 Appendices Compliance Approvals FCC IDENTIFIER QY9-SBRANGER FCC Rules Parts 2, 15 and 25: 2008 Industry Canada RSS – 170 Issue 1, Revision 1: Nov. 1999 IC IDENTIFIER IC: 5023A-SBRANGER CE Marked Notified body number 1177 Statement of Opinion number – TCF-471SC9 IEC CB Certification IEC 60950 –...

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