Motorola MK3100 Product Reference Manual page 55

Bootloader Error Detection
While receiving data, Bootloader performs many checks on the data to ensure that the data is received
correctly. If an error is detected, Bootloader immediately aborts the download, and reports the error on an error
screen.
This error message screen displays until a key is pressed. Once the screen is acknowledged, Bootloader
returns to the main menu to wait for a new selection.
To find the probable cause of the error, use the error number and/or the error text displayed on the screen to
look up the error in Table
Bootloader Errors
Table 5-1
Error Text
Unknown error
Cancelled by user
Can't open the source
Can't open the
destination
Can't read from the
source device
Can't write to the
destination device
Transmission
checksum error
Readback checksum
error
There is no more heap
space available
Invalid data in verify file -19
Insufficient memory for
buffering data
Insufficient data
available to complete
record
5-1.
Error
Number
-1 A general error occurred. Retry the download. If the failure persists, it is
most likely due to a hardware failure; the MK3100 requires servicing.
-2 The user cancelled the download.
-7 An error occurred opening the source device (either USB or SDMMC).
Check source device connectivity and retry.
-8 An error occurred opening the destination device (either NAND, RAM,
Power Micro, IST, Keyboard Controller or CPLD). Retry the download. If
the failure persists, it is most likely due to a hardware failure; the
MK3100 requires servicing.
-9 The source device (either USB or SDMMC) could not be read from.
Check source device connectivity and retry.
-10 The destination device (either NAND, RAM, Power Micro, IST,
Keyboard Controller or CPLD) could not be written to. Retry the
download. If the failure persists, it is most likely due to a hardware
failure; the MK3100 requires servicing.
-11 An error occurred during transmission from the source device (either
USB or SDMMC) and the checksum check failed. Check source device
connectivity and retry.
-12 A checksum, generated from reading back data that was written to the
destination device, was incorrect. An error during transmission or a
write error to the destination device could cause this.
-14 There is no more heap space available for the download procedure.
Restart Bootloader and retry the download. If the failure persists,
contact service with details of what is being downloaded.
The file contains invalid data. Check that the file is suitable for
downloading on this terminal.
-20 There is no more heap space available for the download procedure.
Restart Bootloader and retry the download. If the failure persists,
contact service with details of what is being downloaded.
-21 A HEX file download was attempted but the HEX file is invalid. Ensure
the file is in proper HEX file format.
Application Deployment 5 - 13
Probable Cause