AUTHORIZED DEALERSHIP MAINTENANCE AND REPAIRS Lexus recommends having mainte- nance and repairs for your vehicle performed by an authorized Lexus dealership. To locate your nearest authorized Lexus dealership, log on to www.lexus.com or contact Lexus Customer Satisfaction at (800) 255-3987.
WELCOME TO THE LEXUS FAMILY Scheduled Maintenance: Your vehicle From everyone at Lexus, thank you for purchasing one of our vehicles. requires main tenance every six months Your Lexus is designed to deliver or 5,000 miles, whichever comes first. uncompromising luxury and See page 44 for details.
What are Lexus Personalized To help ensure that your ownership Settings? experience is pleasant, convenient and trouble-free, Lexus provides you Your vehicle includes a variety of with a variety of complimentary services. electronic features that can be These services are described on the programmed to your preferences.
COMPLIMENTARY SERVICES Travel Protection • Replace cabin air filter Lexus will reimburse for a rental car • Reset oil maintenance reminder, for up to five days and for overnight if oil was changed lodging for up to three nights (not to •...
• Towing to the nearest Lexus Additional Coverage dealership (or an alternate After your roadside assistance repair facility, if necessary). coverage expires, you may join a motor club created exclusively for •...
Vehicle Service Agreements is repaired with Genuine Lexus Parts If you plan to keep your vehicle for is to take it to a Lexus dealership. Each several years or if you accumulate dealership works with selected collision mileage quickly, you may want to repair centers that meet Lexus’...
These These repair centers use Genuine businesses can also access a service Lexus Parts exclusively in the repair utility to register the keys to the vehicle of Lexus vehicles. if all registered keys have been lost.
IF YOU NEED ASSISTANCE Step 2 Both Lexus and your Lexus dealer are dedicated to serving your automotive If the dealership does not address needs. Your complete satisfaction is your concern to your satisfaction, our first priority. Should you have a...
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NCDS if you are required to do The service is provided at no cost so prior to exercising certain rights to you. It is part of Lexus’ effort to or seeking certain remedies available promptly and equitably resolve your under the Lemon Laws of your state.
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Lexus. brought to the attention of Lexus or one of its dealers during the eligibility period. Introduction...
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In addition to completing the customer process work? claim form, please provide NCDS with the following information: When NCDS receives your request, it will be forwarded to the Lexus area • Vehicle year, make, model, VIN, office for response. mileage and date of purchase.
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Lexus’ compliance, you The decision of the arbitrator(s) is may pursue any other legal remedies binding on Lexus but not on you. available to you, including small Lexus must comply with the decision claims court. You should be aware...
Who Is the Warrantor When Warranty Begins The warrantor for these limited The warranty period begins on the warranties is Lexus, a division of vehicle’s in-service date, which is Toyota Motor Sales, U.S.A., Inc., the first date the vehicle is either...
Limitations The performance of necessary repairs and adjustments is the exclu- sive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation or liability in connection with this vehicle.
Lexus, subject to workmanship of any component listed the exceptions indicated under “What here and supplied by Lexus, subject to Is Not Covered” on pages 19–20. the exceptions indicated under “What Coverage is for 72 months or Is Not Covered”...
• Airborne chemicals, tree sap, service to the nearest authorized road debris (including stone Lexus dealership is covered. chips), rail dust, salt, hail, floods, wind storms, lightning and other environmental conditions • Water contamination...
Settlement before seeking remedies warranty or any implied warranty. through a court action pursuant Lexus does not authorize any to the Magnuson-Moss Warranty person to create for it any other Act. You may also be required to...
FEDERAL EMISSION CONTROL WARRANTY WHAT IS COVERED AND HOW LONG Emission Defect Warranty Emission Performance Warranty Lexus warrants that your vehicle: Some states and localities have • Was designed, built and established vehicle inspection equipped to conform at the and maintenance (I/M) programs...
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FEDERAL EMISSION CONTROL WARRANTY WHAT IS NOT COVERED WARRANTY PARTS LIST Air/Fuel Metering System These warranty obligations do not • apply to failures or noncompliance Air/fuel ratio feedback caused by: control system • • The use of replacement parts Cold-start enrichment system not certified in accordance •...
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FEDERAL EMISSION CONTROL WARRANTY Evaporative Control System Other Parts Used in Systems • Listed Charcoal canister • Data link connector (8/80) • Diaphragm valve • Hoses, clamps, fittings, tubing • Fuel filler cap and mounting hardware • Fuel tank • Malfunction indicator light and •...
Owner’s Manual and this guide. your vehicle’s emission control Lexus will not deny a warranty claim systems, Lexus recommends the solely because you do not have use of Genuine Lexus Parts when records to show that you maintained servicing or repairing the systems.
Attn: Warranty Complaints period is required by law). If your claim 401 M Street SW is denied, Lexus will notify you in writing Washington, D.C. 20460 of the reason within the same period. If we fail to do so, we will repair your vehicle free of charge.
The Emission Performance Warranty required by Lexus prior to the sale referred to in Paragraph 4 and of the vehicle as set forth in Lexus’ furnished with the vehicle is solely current pre-delivery service manual. that of the manufacturer.
Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Lexus will repair your vehicle at no cost to you, including diagnosis, parts and labor. Your Warranties in Detail...
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Lexus recommends that you adjustments will be made by retain all receipts covering Lexus to ensure that your vehicle maintenance on your vehicle, passes the test. This is your but Lexus cannot deny warranty Emission Control System coverage solely for the lack of PERFORMANCE WARRANTY.
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CALIFORNIA EMISSION CONTROL WARRANTY PARTS LIST: LONG- TERM EMISSION DEFECT WHAT IS NOT COVERED WARRANTY The parts listed here are covered These warranty obligations do not apply to failures or noncompliance for seven years or 70,000 miles caused by: from the vehicle’s in-service date, whichever occurs first.
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Charcoal canister of the required maintenance indicated in the Owner’s Manual and this guide. • Fuel tank Lexus will not deny a warranty claim solely because you do not have Ignition System records to show that you maintained • Knock sensor your vehicle.
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However, use of replacement parts is required by law). If your claim is that are not equivalent in quality to denied, Lexus will notify you in writing Genuine Lexus Parts may impair of the reason within the same period. the effectiveness of the emission If we fail to do so, we will repair your control systems.
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CALIFORNIA EMISSION CONTROL WARRANTY IF YOU HAVE REPAIR DELAYS QUESTIONS If a Lexus dealership is unable to If you have questions or concerns complete repairs on your vehicle about your vehicle’s California emission within 30 days, you may have the warranty coverage, please follow the repairs made under Lexus’...
Bridgestone/Firestone The tires that come as original equip- ment on your vehicle are warranted 535 Marriott Drive by their manufacturer and not Lexus. Nashville, TN 37214 Please refer to the tire warranty Bridgestone: (800) 847-3272 statement included with the owner Firestone: (800) 356-4644 information in your vehicle.
Lexus maintained your vehicle. However, dealership. Plus, a Lexus dealership damage or failures caused by lack...
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However, Lexus recommends using only Genuine Lexus Parts when you need to replace a part on your vehicle. Like all Lexus products, Genuine Lexus Parts are built to the highest standards of quality, durability and performance.
Lexus dealership for Lexus Customer Satisfaction towing assistance. You do not have at (800) 255-3987. to pay for towing to the nearest Lexus Maintenance and repairs not dealership if your vehicle is inoperable performed by an authorized Lexus due to failure of a warranted part.
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OBTAINING WARRANTY SERVICE warranted parts at the manufacturer’s suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by Lexus’ recommended time allowance for the repair. If your vehicle requires emergency repair, Lexus assumes no liability for subsequent failures caused...
Lexus will not deny a warranty claim not included in the scheduled solely because you do not have maintenance log. records to show that you maintained For a complete description of your vehicle.
LEXUS DEALERSHIP SERVICE To ensure that your vehicle by any Lexus dealership in the U.S. — a receives first-quality service and great convenience if you relocate or factory-authorized parts, Lexus need to have your vehicle serviced recommends having maintenance while traveling.
GENERAL MAINTENANCE AND REGULAR USE After a Car Wash In addition to scheduled maintenance, your Lexus requires ongoing general • Check installation of driver’s maintenance such as fluid checks and floor mat visual inspections. The recommended guidelines for inspections are listed When Cleaning the Interior below.
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GENERAL MAINTENANCE AND REGULAR USE When Cleaning the Exterior When Cleaning the Wheels • Working from top to bottom, • Wait for hot wheels to cool apply lots of low-pressure water before getting wheels wet. to the body, wheel wells and •...
Special Operating Maintenance Interval: Conditions Months vs. Mileage In addition to standard maintenance Lexus recommends obtaining items, vehicles that are driven scheduled maintenance for your vehicle under special operating conditions every six months or 5,000 miles, require further maintenance service.
Programming • Inspect and adjust all fluid levels of some Lexus Personal ized Settings requires special equipment and may • Program Lexus Personalized be performed only by an authorized Settings, if requested Lexus dealership.
10,000 Miles in this service. See the “12 Months or 10,000 Miles” chart on page 48. Lexus also provides your second scheduled maintenance service at no charge. The service is performed at 12 months or 10,000 miles, whichever occurs first.
This service, excluding maintenance required for special operating conditions, is complimentary when performed by an authorized Lexus dealership. This service is complimentary when performed by an authorized Lexus dealership. NX 200t with towing package only. Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears, whichever comes first.
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SCHEDULED MAINTENANCE LOG 18 Months or 15,000 Miles ❑ Inspect and adjust all fluid levels ❑ Replace Smart Key battery ❑ Reset scheduled maintenance reminder ❑ Re-torque nuts and bolts of drive shaft (AWD) ❑ Rotate tires ❑ Visually inspect brake pads, calipers and rotors ❑ Check installation of driver’...
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SCHEDULED MAINTENANCE LOG 24 Months or 20,000 Miles 30 Months or 25,000 Miles ❏ Replace engine oil with 0W-20 oil; replace ❏ Inspect and adjust all fluid levels oil filter ❏ Reset scheduled maintenance reminder ❑ Replace cabin air filter ❏ Rotate tires ❏ Reset oil maintenance reminder, if oil ❏ Visually inspect brake pads, calipers and rotors...
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SCHEDULED MAINTENANCE LOG 36 Months or 30,000 Miles ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Replace Smart Key battery ❏ Reset oil maintenance reminder, if oil ❏ Visually inspect brake pads, calipers was changed and rotors ❏ Reset scheduled maintenance reminder ❏ Check installation of driver’...
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SCHEDULED MAINTENANCE LOG 42 Months or 35,000 Miles 48 Months or 40,000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Reset scheduled maintenance reminder ❑ Replace spark plugs ❏ Rotate tires ❑ Replace cabin air filter ❏ Visually inspect brake pads, calipers and rotors ❏ Reset oil maintenance reminder, if oil...
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SCHEDULED MAINTENANCE LOG 54 Months or 45,000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace Smart Key battery ❏ Reset scheduled maintenance reminder ❏ Re-torque nuts and bolts of drive shaft (AWD) ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver’...
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SCHEDULED MAINTENANCE LOG 60 Months or 50,000 Miles 66 Months or 55,000 Miles ❏ Replace engine oil with 0W-20 oil; replace ❏ Inspect and adjust all fluid levels oil filter ❏ Reset scheduled maintenance reminder ❑ Replace cabin air filter ❏ Rotate tires ❏ Reset oil maintenance reminder, if oil ❏ Visually inspect brake pads, calipers and rotors...
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SCHEDULED MAINTENANCE LOG 72 Months or 60,000 Miles ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Rotate tires ❏ Re-torque nuts and bolts of drive shaft (AWD) ❏ Visually inspect brake pads, calipers and rotors ❏ Replace cabin air filter ❏ Check installation of driver’...
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SCHEDULED MAINTENANCE LOG 78 Months or 65,000 Miles 84 Months or 70,000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Reset scheduled maintenance reminder ❑ Replace cabin air filter ❏ Rotate tires ❏ Reset oil maintenance reminder, if oil ❏ Visually inspect brake pads, calipers and rotors...
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SCHEDULED MAINTENANCE LOG 90 Months or 75,000 Miles ❏ Inspect and adjust all fluid levels ❏ Re-torque nuts and bolts of drive shaft (AWD) ❏ Replace Smart Key battery ❏ Reset scheduled maintenance reminder ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver’...
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SCHEDULED MAINTENANCE LOG 96 Months or 80,000 Miles 102 Months or 85,000 Miles ❏ Replace engine oil with 0W-20 oil; replace ❏ Inspect and adjust all fluid levels oil filter ❏ Reset scheduled maintenance reminder ❑ Replace spark plugs ❏ Rotate tires ❑ Replace cabin air filter ❏ Visually inspect brake pads, calipers and rotors ❏ Reset oil maintenance reminder, if oil...
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SCHEDULED MAINTENANCE LOG 108 Months or 90,000 Miles ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Rotate tires ❏ Re-torque nuts and bolts of drive shaft (AWD) ❏ Visually inspect brake pads, calipers and rotors ❏ Replace cabin air filter ❏ Check installation of driver’...
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SCHEDULED MAINTENANCE LOG 114 Months or 95,000 Miles 120 Months or 100,000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Reset scheduled maintenance reminder ❑ Replace cabin air filter ❏ Rotate tires ❏ Replace engine coolant (see page 70) ❏ Visually inspect brake pads, calipers and rotors...
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SCHEDULED MAINTENANCE LOG 126 Months or 105,000 Miles ❏ Inspect and adjust all fluid levels ❏ Re-torque nuts and bolts of drive shaft (AWD) ❏ Replace Smart Key battery ❏ Reset scheduled maintenance reminder ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver’...
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SCHEDULED MAINTENANCE LOG 132 Months or 110,000 Miles 138 Months or 115,000 Miles ❏ Replace engine oil with 0W-20 oil; replace ❏ Inspect and adjust all fluid levels oil filter ❏ Inspect engine coolant (see page 70) ❑ Replace cabin air filter ❏ Inspect intercooler coolant (see page 71) ❏ Reset oil maintenance reminder, if oil ❏ Reset scheduled maintenance reminder...
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SCHEDULED MAINTENANCE LOG 144 Months or 120,000 Miles ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Rotate tires ❏ Re-torque nuts and bolts of drive shaft (AWD) ❏ Visually inspect brake pads, calipers ❏ Replace cabin air filter and rotors ❏ Replace brake fluid ❏ Check installation of driver’...
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SCHEDULED MAINTENANCE LOG 150 Months or 125,000 Miles 156 Months or 130,000 Miles ❏ Inspect and adjust all fluid levels ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Reset scheduled maintenance reminder ❑ Replace cabin air filter ❏ Rotate tires ❏ Inspect engine coolant (see page 70) ❏ Visually inspect brake pads, calipers and rotors...
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SCHEDULED MAINTENANCE LOG 162 Months or 135,000 Miles ❏ Inspect and adjust all fluid levels ❏ Re-torque nuts and bolts of drive shaft (AWD) ❏ Replace Smart Key battery ❏ Reset scheduled maintenance reminder ❏ Rotate tires ❏ Visually inspect brake pads, calipers and rotors ❏ Check installation of driver’...
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SCHEDULED MAINTENANCE LOG 168 Months or 140,000 Miles 174 Months or 145,000 Miles ❏ Replace engine oil with 0W-20 oil; replace ❏ Inspect and adjust all fluid levels oil filter ❏ Inspect engine coolant (see page 70) ❑ Replace cabin air filter ❏ Inspect intercooler coolant (see page 71) ❏ Reset oil maintenance reminder, if oil ❏ Reset scheduled maintenance reminder...
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SCHEDULED MAINTENANCE LOG 180 Months or 150,000 Miles ❏ Replace engine oil with 0W-20 oil; replace oil filter ❏ Rotate tires ❏ Re-torque nuts and bolts of drive shaft (AWD) ❏ Visually inspect brake pads, calipers and rotors ❏ Replace cabin air filter ❏ Check installation of driver’...
EXPLANATION OF MAINTENANCE ITEMS Body Inspection The following descriptions are provided to give you a better understanding of Visually check for corrosion, scratches the maintenance services that should and other damage. Check outer body be performed on your vehicle. The panels, inner panels of the hood and scheduled maintenance log indicates doors, and underneath the vehicle.
Refer to your Owner’s Manual for de signed specifically for the service details. model and model year of your Differential Oil vehicle, such as Lexus Genuine Check for correct oil level and floor mats. inspect each differential component • Always properly secure for signs of leakage.
(i.e., a SAE 0W-20 at the next oil change. combination of low phosphates and See your Lexus dealer for oil organic acids). A qualified technician specifically formulated for your should perform these operations.
EXPLANATION OF MAINTENANCE ITEMS Exhaust Pipes and Mountings Note: Initial replacement of Visually inspect the exhaust pipes, intercooler coolant is at muffler and hangers for cracks, 120 months/100,000 miles. deterioration and damage. Start the Replace every 60 months/50,000 engine and listen carefully for any miles thereafter.
VEHICLE IDENTIFICATION Model In-service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number Scheduled Maintenance Log...
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